Comfort Suites Omaha Northwest

Hotels
•
Comfort Suites
6.4 (423 reviews)
10503 Bedford Avenue , Omaha , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cockroaches
Dirty rooms

Categories

Cleanliness
3.48
Numerous reviews reported cockroaches and a dirty room.
Service
7.95
Staff was friendly, though some found them lacking in assistance.
Location
7.49
Conveniently located near major roads, though noisy due to proximity to freeway.
Room Quality
5.44
Rooms were described as clean but had significant pest problems.
Amenities
6.47
Basic amenities available but reported issues with pool.
Value for Money
7.43
Good price point but with serious cleanliness concerns.
Food and Beverage
5.98
Breakfast not well received; standard for hotels of this rating.
Overall Experience
6.95
Overall a lackluster experience due to cleanliness and pest issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:23

Property Description

Convenient Location
Less than a mile from I-680, the Comfort Suites Omaha offers easy access to major highways and attractions.

Relaxation and Comfort
Unwind in the indoor heated pool and whirlpool, or enjoy in-room amenities like free Wi-Fi, a microwave, and a refrigerator.

Fitness and Entertainment
Stay active in the exercise room with a TV, then grab a complimentary cup of coffee. With a range of amenities and nearby attractions, the Comfort Suites Omaha is the perfect choice for your stay.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note this hotel offers customizable facilities for disabled guests, please contact for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 423 reviews
Cleanliness: 3.48
Service: 7.95
Location: 7.49
Room Quality: 5.44
Amenities: 6.47
Value for Money: 7.43
Food and Beverage: 5.98
Overall Experience: 6.95
M
morais • family_with_children • us
7
really good
Pros:

it was comfly

Cons:

good people

2026-04-10 • via Nuitee
T
THERESA • family_with_children • us
5
Cons:

The guy that was making breakfast was also the front desk man. I had to wait 30 min for sausage. The first batch was taken up rather quickly by the 12 ppl standing around waiting for it and then he did not start another batch until after I asked for it.

2026-04-08 • via Nuitee
A
Amber • family_with_children • us
1
Pros:

Absolutely nothing

Cons:

The constant banging on the walls

2026-04-04 • via Nuitee
S
Sergio Matias • family_with_children • us
10
Pros:

Nice rooms

Cons:

There is no light onlly lamps

2026-04-02 • via Nuitee
Y
Yount • family_with_children • us
9
2026-03-22 • via Nuitee
G
Garcia • couple • us
9
2026-03-21 • via Nuitee
N
Nichole • family_with_children • us
6
Overall decent stay for the pricing of the rooms
Pros:

Even though it was an older property it was clean. The staff was accommodating to more then 1 stay ended up staying 2 extra nights because of weather and they didnt mind us just paying for the rooms we were already in

Cons:

Location

2026-03-18 • via Nuitee
C
Caleb • solo_traveller • us
9
2026-03-11 • via Nuitee
R
Rodriguez • family_with_children • us
5
2026-03-09 • via Nuitee
L
La’Vonte • couple • us
6
Thought it was a good price, but I think we overpaid due to issues in room..
Pros:

The place seemed really cozy and well taken care of. Served lemon water at the front doors. Tall ceilings and spacious room. Comfy bed, as well as consistent hot water in shower! Provided lots of towels and rags in bathroom!

Cons:

When we first arrived to the room, the tv was only on one channel, remote wouldn’t work other than the volume. Seemed like they only had one, younger girl working the whole stay we were there. :( Felt bad she had to take care of a lot. But, she came to help with the tv, got the box connected, had to leave for the front to help someone, and never came back. (That’s okay though because, again, I swear she was the only one working.) We fixed the tv. Before using the toilet, we flushed and it wouldn’t flush completely. We got the plunger from the front lady to try and fix it. Got it to work. Second night and last morning we had the sink overflowing with water. Plumbing issues..? We didn’t have the water running, it just started leaking water underneath from the pipes and the sink filled with water. Filled up two trash cans of water from catching it under the sink. Could see mold on the light fixtures and in bathroom on ceiling. Woke up the last morning to bed bug bites and found a bed bug crawling in bed.

2026-02-25 • via Nuitee
A
anthony • couple • us
10
2026-01-29 • via Nuitee
A
Ashley • family_with_children • us
6
It was ok
Pros:

That it wasnt packed and food was ok

Cons:

The fact that from midnight to one both nights I stayed people was slamming doors and keep us awake

2026-01-22 • via Nuitee
M
Michael • couple • us
7
2026-01-20 • via Nuitee
M
Martice • family_with_children • us
1
Long n TIRED
Pros:

The morning staff of day of check out tried to charge me 100$ for smoking in room. As of day of check in i was going outside to smoke all on camera all day n night never smoked in room not once. I got accused of smoking in room. I appreciate this i should not be treated like this

Cons:

The accused accusations on me

2026-01-20 • via Nuitee
A
Andrew • couple • us
4
Cons:

Instantly greeted by another couple before we had even walked into the lobby stating they had seen roaches and bedbugs in their room and that we should not stay there. They had their luggage and were loading into their car.

Not a great first impression so I went to the desk to ask to cancel my reservation. Since I booked though Booking, they could not give me a refund and told me I’d have to go through Booking. We’re not helpful or friendly at all. Stayed elsewhere. You get what you pay for.

2026-01-20 • via Nuitee
R
Rodriguez • family_with_children • us
7
2026-01-20 • via Nuitee
T
thomas • family_with_children • us
10
2026-01-19 • via Nuitee
M
mirka • family_with_children • us
9
2026-01-19 • via Nuitee
B
Brown • couple • us
1
Pros:

Not able to use because of the roaches

Cons:

The roaches infestation

2026-01-19 • via Nuitee
D
David • couple • us
8
Great value for the comfort.
Pros:

Good value, comfortable suite. Would stay there again.

Cons:

Weird musty smell in the lobby/halls, but it didn't bother us that much.

2026-01-19 • via Nuitee