ibis Bilbao Barakaldo

Hotels
Accor
8.4 (110 reviews)
Retuerto, 69 Barrio De Kareaga Norte, Barakaldo, Vizcaya, 48903 , Barakaldo , ES

Pets allowed

Facilities

No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room quality problems
Overpriced amenities

Categories

Cleanliness
8.55
The pillow had mascara marks, indicating potential cleanliness issues.
Service
10
Staff was described as friendly and helpful.
Location
10
The hotel location was noted as great.
Room Quality
7.02
The room was hot, stuffy, and air conditioning did not work.
Amenities
8.06
Basic amenities were insufficient and the elevator was not working.
Value for Money
7.51
Perceived as overpriced for the provided quality.
Food and Beverage
7.04
Breakfast items were cold and cost more than advertised.
Overall Experience
9
Overall a decent stay but with several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:41

Property Description

Recreation Amenities and Views
Explore our hotel's garden and enjoy the option to rent bicycles for a leisurely afternoon.

Dining and Socializing
Indulge in delicious meals at the restaurant, grab a snack at the coffee shop, or unwind with a drink at the chic bar/lounge.

Convenient Business Facilities
Benefit from amenities like complimentary Wi-Fi, a business center, and helpful tour/ticket assistance.

Immerse yourself in comfort and convenience at ibis Bilbao Barakaldo, strategically located near key attractions like the Bay of Biscay and San Mames Stadium. Come experience a delightful stay with us!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

8.4
Based on 110 reviews
Cleanliness: 8.55
Service: 10
Location: 10
Room Quality: 7.02
Amenities: 8.06
Value for Money: 7.51
Food and Beverage: 7.04
Overall Experience: 9
J
John
10
Pros:

Great staff!

2025-10-12 via Nuitee
B
Benjamin
10
Pros:

X

2025-09-20 via Nuitee
A
Aitor
10
Pros:

Everything was perfect. Bed and pillows very comfortable.

2025-09-19 via Nuitee
A
Alan
2
Pros:

Only room left was disabled even though we checked in early on line as requested. No wifi. TV didn't work and badly placed on the wall. Supposedly hot breakfast items were cold. Price of breakfast was more expensive than advertised on line.

2025-09-18 via Nuitee
R
Riley partner
4
Pros:

this hotel is very basic and i think overpriced. We arrived and the hotel staff seemed overworked, tired and stressed out. We got to our room and realized that it was very stuffy and hot so we tried to turn the air conditioning on and realized after some time that it didn’t work along with the elevator. my husband went to ask inquire about the air conditioner not working and was told that if we waited “some more time” that it would work. it never worked and it was hot and stuffy our entire 2 evening stay. i went to grab the extra pillow that was provided in a plastic casing which made it seem like it was clean but when i looked at the pillow it had mascara marks on it.
the shower also leaked because the door doesn’t fully shut. It was good enough to rest our bodies after a long journey but not very comfortable.

2025-09-16 via Nuitee
H
Hirdania partner
10
Pros:

This hotrl has a great location the staff is very friendly and help you with anything you need

2025-07-24 via Nuitee
J
John
10
Pros:

2025-07-11 via Nuitee
L
Lindsay
6
Pros:

The property is older and dirtier than the pictures make it look. The lobby area is nice enough, and the rooms are fine for the price, but I wouldn't stay here again.

2025-05-30 via Nuitee
M
Maria Teresa partner
8
Pros:

Good value for money

2025-05-19 via Nuitee
R
Robin
6
Ok for ferry.
Pros:

Fairly basic, clean but tired.
Aircon was feeble meaning my room was too hot for sleeping even this time of year.
Very basic restaurant and nothing else nearby.
Fairly convenient for overnight before ferry, but that’s about it.

2025-05-04 via Nuitee
V
Verified traveler
6
Pros:

The hotel is comfortable, room clean, bed, shower & wifi good. However, it is 12 km from Bilbao. I feel ripped off by hotels.com

If arriving by public transport, you need to cross the bridge at the Max Centre - if the centre is open you can use their escalators/lifts.

2024-09-10 via Nuitee
M
Matthew
8
Overnight spot
Pros:

Excellent little ibis right next to a load of restaurants at the MaxCenter. My only issue is they there is always a lot of English staying before the ferry, but no opportunity to watch any news in English on tv. Most other hotels have this facility so it’s noticeable when not available. Would recommend though

2024-09-03 via Nuitee
J
Jorge Nuno
10
Pros:

Top place to stay with nice breakfast

2024-08-13 via Nuitee
D
Donna
6
Pros:

Nearby outlet shopping, and good safe parking space. The room is very small and doesn't come with anything, no safety box, no water boiler, no microwave nothing. No AC and the room is burning hot even in the winter since there is no control on the heater either.

2024-04-23 via Nuitee
A
Alfred
8
Good value
Pros:

Good location for a night, waiting for a ferry to Ireland. Easily accessible, bit challenging with parking.

2023-12-24 via Nuitee
J
Juliet
6
Not the best Ibis but friendly staff
Pros:

If I see an Ibis available on my travels I'll always choose it: free parking, dog friendly, good and reasonably priced menu, comfortable rooms. However, this one was a bit disappointing. The staff were lovely and friendly, but the rooms were dated and not very clean. Parking isn't guaranteed either, it's first-come, first-served and it's a very large hotel so fills up quickly. I think I got the last spot and saw a few other travellers circliing around in frustration as there didn't seem to be anywhere else nearby to leave the car.

2023-07-23 via Nuitee
S
Stephen
10
Great place
Pros:

Great place

2023-06-06 via Nuitee
M
Maria
8
Pros:

The lobby deco

2023-05-31 via Nuitee
M
Maria family
10
Pros:

Improve the quality of the food

2023-04-02 via Nuitee
D
David
10
Pros:

Been going there since it opened 2003 ish central.... fuel station next door loads of free parking if the actual car park is full....

2022-10-08 via Nuitee