Coolfont Resort

Hotels
•
Independent
8.6 (130 reviews)
3621 Cold Run Valley Rd, Berkeley Springs, West Virginia, 25411 , Berkeley Springs , US
1-304-500-0500

listing image 1
Show all photos

Facilities

Fitness facilities
Free WiFi
Picnic area
Fitness facilities
Breakfast available (surcharge)
Front desk (limited hours)
Smoke-free property
Conference center
Free self parking

Review Highlights

Pros:
Quiet location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Room noise

Categories

Cleanliness
7.74
Cleanliness issues noted with hair in the bathtub, suggesting lower quality.
Service
9.21
Staff are noted as friendly and helpful, contributing positively to service.
Location
9.25
Quiet location and close to attractions, positively influencing the experience.
Room Quality
7.7
Issues with noise and hard pillows noted, indicating room quality concerns.
Amenities
8.73
Amenities available like coffee machine and good WiFi, adding to the experience.
Value for Money
8.69
Standard quality for this hotel tier; good value based on overall feedback.
Food and Beverage
8.74
Standard quality for this hotel tier; no specific comments on food and beverage.
Overall Experience
8.71
General stay was enjoyed, with comments on quietness and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:43

Property Description

Indoor Pool and Fitness Center

Don't miss out on the indoor pool and fitness center for a relaxing stay.

Treetop Restaurant and Bar/Lounge

Enjoy delicious meals at Treetop Restaurant and unwind with your favorite drink at the bar/lounge.

Event Facilities and Air-Conditioned Rooms

Host your events with ease at the conference center, and rest in one of the 20 air-conditioned rooms.
Experience comfort and recreation at Coolfont Resort. Book now for an unforgettable stay!

Important information:

  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 130 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 8.71
L
Larry • partner
10
Pros:

Spacious comfort suite! Enjoyed our stay.

2025-10-10 • via Nuitee
J
Joanne
8
Pros:

Stayed in a cabin and enjoyed being in the trees watching birds. Disappointed that the WiFi didn’t extend to my cabin, I had plans to catch up on my shows that I had downloaded. The hotel is being renovated and the restaurant was closed so if you stay earlier in the week like I did, I recommend bringing a meal, because nothing is open past 7pm except for the 7 Eleven.
The pool house needs an upgrade and I imagine it will be next on the list.

2025-10-01 • via Nuitee
K
Kenneth
10
Cute a frame cabin
Pros:

We stayed in a 1 bedroom a frame and it was cute, quiet, and exactly what we were looking for. I read some bad reviews and second guessed it but besides the rode it was great. It is family owned and run and they are rebuilding the grill but they are wonderful

2025-10-01 • via Nuitee
S
Silvana • partner
10
Pros:

Room wasnt prestine,not enough blanquets,no ice on the property .No cable tv.

2025-09-28 • via Nuitee
R
Robert
8
Pros:

Very nice facility

2025-09-08 • via Nuitee
I
Ileana • family
8
Pros:

Tucked away from the road near a brewery and winery. Parking is very unstructured. Walls are thin and others could be heard talking at night. There was hair in the bathtub. Pillows were all hard. Wifi is good. Coffee available in the office. Convenient to Berkeley Springs and Cacapon Resort State Park.

2025-09-02 • via Nuitee
A
Alireza • partner
10
Pros:

Cabin is very quiet and clean

2025-08-25 • via Nuitee
C
Catharine • partner
8
Pros:

This is a rustic lodging. Very quiet, peaceful surroundings, comfortable bed, clean room. Refrigerator in room, microwave, coffee machine. Convenient parking. Staff are friendly and helpful.

2025-08-18 • via Nuitee
M
Michael
6
So So
Pros:

TV did not work the entire time we were there. inconvenient to get towels wash cloths essentials.

2025-08-16 • via Nuitee
B
Barbara • family_with_children
8
Pros:

We enjoyed our stay. It was a nice and quiet area.

2025-08-14 • via Nuitee
C
Charles • friends
10
Pros:

It was nice and quiet. Had no issues at all.

2025-08-09 • via Nuitee
K
Kathryn
4
Pros:

Construction across the street going on ,property is old and not updated.

2025-08-04 • via Nuitee
S
Steven
8
Pros:

Quiet location

2025-07-28 • via Nuitee
L
Luka • family
10
Pros:

All good

2025-07-27 • via Nuitee
Y
Yuridetha
10
Excellent
Pros:

Everything was perfect

2025-07-22 • via Nuitee
L
Lynn • family
10
Pros:

Enjoyed staying in one of the cabins in the woods. Property was spacious and unique. Was able to have a nice bonfire Sunday night.

2025-07-14 • via Nuitee
H
Holly
10
Pros:

Lovely little cabin with trails, boating, and swimming

2025-07-10 • via Nuitee
K
Kathryn • partner
8
Pros:

Would definitely stay again. They are replacing the main restaurant, casino and spa. Seems they are refurbishing some cabins as well. Our stay was quiet & comfortable. I wish they had the air conditioning on prior to us getting there (everything was stuffy & sticky- due to it being 90°) and the hairdryer did not work. Nothing that would keep us from returning! We really enjoyed our stay.

2025-07-01 • via Nuitee
B
Brian • family
10
Pros:

Jonathon at the lobby desk made us feel welcome. Nice place on the woods. Nice pool.

2025-06-23 • via Nuitee
D
Daniel
10
Pros:

Stayed in one of the cabins. It was up-to-date, simple, and comfortable. Nice to sit on the front porch and enjoy the quiet and fresh air.

2025-06-15 • via Nuitee