Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent location and accessibility
Friendly and efficient staff
Good breakfast options
Cons:
High prices for certain amenities
Some issues with cleanliness
Noise from street

Categories

Cleanliness
8.11
General sentiment indicates cleanliness was acceptable with some mentions of issues.
Service
9.08
Many reviews praised the staff for being polite and efficient.
Location
9.12
Frequent mentions of great locations near transport and tourist spots.
Room Quality
8.57
Most reviews indicate good room size and comfort.
Amenities
8.6
Amenities generally received positive remarks, although some were lacking.
Value for Money
8.06
Some reviews pointed out concerns with pricing versus facilities.
Food and Beverage
8.61
Positive mentions of breakfast quality and options available.
Overall Experience
8.68
Overall experience was very positive, with guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:27

Property Description

Centrally Located with Historic Charm
Located just steps away from Luzern train station and iconic landmarks, Waldstätterhof Hotel offers a perfect blend of convenience and history.

Modern Comfort with Traditional Elegance
Experience the best of both worlds in our fully renovated building, where modern amenities meet traditional furnishings in our rooms and junior suites.

Culinary Delights and Variety
Indulge in a delicious buffet breakfast to start your day right, and savor Swiss and international cuisine, including vegetarian options, at our restaurant.

Book your stay at Waldstätterhof Swiss Quality Hotel now to enjoy a memorable experience in Luzern!

Important information:

Please inform the hotel if you are traveling with children and include their age.

The following policy applies, when booking more than 5 rooms: The guest can cancel free of charge until 5 days before arrival. The guest will be charged the full cost of the reservation if they cancel within 5 days of arrival.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 3431 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.68
T
Tonia • couple • gb
8
Pros:

Location, facilities

Cons:

Rooms are dark

2026-04-18 • via Nuitee
H
Hanna • extended_group • de
8
Pros:

Location

Cons:

Cleanness left much to be desired but staff acknowledged that and offered free parking

2026-04-18 • via Nuitee
P
Paulo • couple • br
8
2026-04-18 • via Nuitee
A
Alessandra • family_with_children • it
10
Bellissimo week end
Pros:

Lo stile degli arredi, e l’eleganza

2026-04-18 • via Nuitee
M
Mark • couple • de
8
2026-04-18 • via Nuitee
J
JEAN-DANIEL • couple • ch
6
Cons:

Equipement sobre, cabine de douche extrêmement petite !

2026-04-18 • via Nuitee
D
Deirdre • couple • ie
8
2026-04-18 • via Nuitee
S
Susanna • couple • au
7
Recommended
Pros:

Quiet area and close to everything.

2026-04-17 • via Nuitee
I
Ivona • solo_traveller • bg
10
2026-04-17 • via Nuitee
B
Bruno • solo_traveller • br
9
Localização excepcional e ótimo padrão
Pros:

O hotel é excelente. Quarto e banheiros novos ou renovados, cama boa, chuveiro bom. A localização é excepcional, em frente à estação e próximo de tudo. A garagem é no próprio hotel, só precisa reservar e é paga (40 francos por dia). A área comum e o hotel como um todo são bem bonitos. Funcionários atendem muito bem e falam ótimo inglês!

Cons:

Poderia ter uma mini academia. O quarto não tem frigobar.

2026-04-17 • via Nuitee
A
Andrew • solo_traveller • ie
8
Pros:

Excellent hotel in a great location. Great value for money. Rooms and facilities were bright and airy. Everything was spotlessly clean. It has a 3 star rating.....come here.

Cons:

The shower! It was small....fine. However the temperature of the water fluctuated between scalding (bit of an exaggeration) and freezing. There was nowhere to hide. Very uncomfortable.but assume it was only my room.

2026-04-17 • via Nuitee
T
Tiago • solo_traveller • pt
10
2026-04-17 • via Nuitee
S
Saby • couple • us
8
Pros:

Location--close proximity to train station

2026-04-16 • via Nuitee
A
Ayda • solo_traveller • co
10
Muy buen hotel
Pros:

La atención, la ubicación.

2026-04-16 • via Nuitee
E
Eduardo A Cardoso • solo_traveller • br
10
Pros:

Muito perto de tudo. Funcionários extremamente educados e com grande capacidade de resolução das dúvidas. Cafe da manhã estilo suíço como tudo que precisa para uma boa refeição.

Cons:

Não ter ficado majs dias.

2026-04-16 • via Nuitee
N
Nadav • couple • il
10
2026-04-16 • via Nuitee
G
Gianluca • couple • ch
8
2026-04-16 • via Nuitee
E
Eduardo A Cardoso • solo_traveller • br
10
Pros:

Tudo. Café da manhã estilos Suíço. Localização excelente

Cons:

O apartamento em que estávamos esta oscilando muito a temperatura da água do banheiro

2026-04-16 • via Nuitee
F
Frances • solo_traveller • au
7
Great location
Pros:

The position directly opposite the railway station was perfect. The room was very clean. The breakfast was reasonable

Cons:

The high cost for a small room and even smaller bathroom

2026-04-15 • via Nuitee
J
Juliana • couple • br
10
2026-04-15 • via Nuitee