Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent location and accessibility
Friendly and efficient staff
Good breakfast options
Cons:
High prices for certain amenities
Some issues with cleanliness
Noise from street

Categories

Cleanliness
8.11
General sentiment indicates cleanliness was acceptable with some mentions of issues.
Service
9.08
Many reviews praised the staff for being polite and efficient.
Location
9.12
Frequent mentions of great locations near transport and tourist spots.
Room Quality
8.57
Most reviews indicate good room size and comfort.
Amenities
8.6
Amenities generally received positive remarks, although some were lacking.
Value for Money
8.06
Some reviews pointed out concerns with pricing versus facilities.
Food and Beverage
8.61
Positive mentions of breakfast quality and options available.
Overall Experience
8.68
Overall experience was very positive, with guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:27

Property Description

Centrally Located with Historic Charm
Located just steps away from Luzern train station and iconic landmarks, Waldstätterhof Hotel offers a perfect blend of convenience and history.

Modern Comfort with Traditional Elegance
Experience the best of both worlds in our fully renovated building, where modern amenities meet traditional furnishings in our rooms and junior suites.

Culinary Delights and Variety
Indulge in a delicious buffet breakfast to start your day right, and savor Swiss and international cuisine, including vegetarian options, at our restaurant.

Book your stay at Waldstätterhof Swiss Quality Hotel now to enjoy a memorable experience in Luzern!

Important information:

Please inform the hotel if you are traveling with children and include their age.

The following policy applies, when booking more than 5 rooms: The guest can cancel free of charge until 5 days before arrival. The guest will be charged the full cost of the reservation if they cancel within 5 days of arrival.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 3389 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.68
M
Miguel • couple • ch
8
2026-03-07 • via Nuitee
D
Denis • family_with_children • it
10
2026-03-07 • via Nuitee
R
Raphael • solo_traveller • ch
9
2026-03-06 • via Nuitee
B
barbara • solo_traveller • it
8
2026-03-06 • via Nuitee
L
Luzha • solo_traveller • ch
10
2026-03-05 • via Nuitee
M
Mourad • couple • eg
7
Great location, great reception staff
Pros:

Reception staff specially Mr Nadim , were super nice and super helpful.

Cons:

House keeping of the room was very bad

2026-03-04 • via Nuitee
J
Jeannette • couple • ch
10
2026-03-04 • via Nuitee
N
Nan • extended_group • ch
9
2026-03-04 • via Nuitee
I
Irmak • extended_group • tr
10
2026-03-03 • via Nuitee
R
Reinhard • solo_traveller • ch
8
Hat alles gepasst
Pros:

Lage und Sauberkeit

Cons:

-

2026-03-02 • via Nuitee
N
nicole • couple • ch
9
2026-03-02 • via Nuitee
N
Nina • couple • us
8
Pros:

Die Lage ist optimal neben dem Bahnhof gelegen. Das Hotel ist umgeben von Kulinarik und Kultur. Alles in Gehdistanz. Der Empfang war äusserst freundlich und doch zügig. Die Zimmer sind sehr schön.

Cons:

Die Fenster sind sehr lärmdämpfend, trotzdem kann der Lärm der Strasse nicht komplett vermieden werden.

2026-03-02 • via Nuitee
K
Kathleen • couple • us
9
2026-03-01 • via Nuitee
S
Stephan • solo_traveller • ch
10
2026-02-28 • via Nuitee
P
Patrizia • solo_traveller • it
8
2026-02-28 • via Nuitee
Y
Yevenes Campos • solo_traveller • cl
8
Buena
Pros:

La ubicación y cercanía con todo

Cons:

No tenía calefacción independiente

2026-02-28 • via Nuitee
P
Patrizia • extended_group • it
8
2026-02-28 • via Nuitee
G
Georg • extended_group • ch
8
2026-02-27 • via Nuitee
F
Fleur • solo_traveller • au
10
2026-02-26 • via Nuitee
C
Cardenas Leon • family_with_children • pe
9
2026-02-25 • via Nuitee