Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent location and accessibility
Friendly and efficient staff
Good breakfast options
Cons:
High prices for certain amenities
Some issues with cleanliness
Noise from street

Categories

Cleanliness
8.11
General sentiment indicates cleanliness was acceptable with some mentions of issues.
Service
9.08
Many reviews praised the staff for being polite and efficient.
Location
9.12
Frequent mentions of great locations near transport and tourist spots.
Room Quality
8.57
Most reviews indicate good room size and comfort.
Amenities
8.6
Amenities generally received positive remarks, although some were lacking.
Value for Money
8.06
Some reviews pointed out concerns with pricing versus facilities.
Food and Beverage
8.61
Positive mentions of breakfast quality and options available.
Overall Experience
8.68
Overall experience was very positive, with guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:27

Property Description

Centrally Located with Historic Charm
Located just steps away from Luzern train station and iconic landmarks, Waldstätterhof Hotel offers a perfect blend of convenience and history.

Modern Comfort with Traditional Elegance
Experience the best of both worlds in our fully renovated building, where modern amenities meet traditional furnishings in our rooms and junior suites.

Culinary Delights and Variety
Indulge in a delicious buffet breakfast to start your day right, and savor Swiss and international cuisine, including vegetarian options, at our restaurant.

Book your stay at Waldstätterhof Swiss Quality Hotel now to enjoy a memorable experience in Luzern!

Important information:

Please inform the hotel if you are traveling with children and include their age.

The following policy applies, when booking more than 5 rooms: The guest can cancel free of charge until 5 days before arrival. The guest will be charged the full cost of the reservation if they cancel within 5 days of arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.6
Based on 4039 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.68
C
Chun Wing • couple • hk
8
2026-10-14 • via Nuitee
D
Dayk • couple • tr
8
2026-10-14 • via Nuitee
S
Steven Chia • solo_traveller • tw
10
Pros:

地點佳，距火車站，公車站 3 分鐘，卡貝爾橋5分鐘 路程。附近 餐廳 超市林立。房間乾淨，床好睡。還讓我們提早入住，省去寄物麻煩。

Cons:

有冰箱會更好。

2026-10-13 • via Nuitee
P
Pornthep • extended_group • th
8
A little inconvenience because we had to move to different rooms for the 2 nd night so we had to repack after 1 night st
Pros:

Strategic location especially from the train station and shopping areas

Cons:

The single occupancy room could have been allowed for 2 since it has queen bed. My daughter and boyfriend could have been allowed to stay in 1 room single occupancy and just charge us a little more instead of making us rent 3 rooms (2 singles and 1 double) since the hotel didn’t have any more double rooms. We ended up not using the other single room any way.

2026-10-13 • via Nuitee
H
Hans • solo_traveller • ch
8
2026-10-13 • via Nuitee
C
Claire • couple • us
10
2026-10-13 • via Nuitee
J
Jill • solo_traveller • us
10
2026-10-13 • via Nuitee
A
Andreas • family_with_children • gr
10
2026-10-12 • via Nuitee
A
Andrew • solo_traveller • au
7
2026-10-12 • via Nuitee
T
Thomas • couple • at
10
2026-10-12 • via Nuitee
S
Sampath Kumar • extended_group • in
9
2026-10-12 • via Nuitee
X
XinHong • solo_traveller • ca
9
2026-10-12 • via Nuitee
L
Lucie • couple • ch
8
Pros:

L’emplacement et les déjeuners .

2026-10-12 • via Nuitee
M
Matthew • family_with_children • au
7
Pros:

Good location - Next to station - Legit 2 min walk and also no sound from the location I was in.
Room is good for family size of 3

Cons:

Breakfast - Could be better as it is a bit lacking on food choice and staff was a bit short but acceptable

2026-10-11 • via Nuitee
T
Thomas • couple • ch
7
2026-10-11 • via Nuitee
G
Glen • solo_traveller • ca
9
2026-10-11 • via Nuitee
S
Sindhu • family_with_children • au
10
2026-10-11 • via Nuitee
J
Jerónimo • solo_traveller • uy
9
Excelente ubicación y muy lindo hotel
Pros:

Ubicación excelente y muy lindos todos los detalles

Cons:

Nada

2026-10-10 • via Nuitee
E
Elisabeth Anna • family_with_children • ch
8
Etwas wäre noch anzufügen. Bei der Anreise hatten wir Probleme die Einfahrt zu den Parkplätzen zu fi
Pros:

Kompetentes, hilfsbereites, aufmerksames Personal

Cons:

Frühstückangebot allgemein.
Durch begrenzte, räumliche Möglichkeiten konnte das Buffet leider nicht so präsentiert werden.
Cafémaschine war teilweise überfordert ...
Der "Gästeansturm" verhinderte freien Zugang zu den Angeboten.
Frühstücksraum, integriert in das Restaurant, wäre evtl. eine Option.
Grüsse Elisabeth Anna Janz

2026-10-10 • via Nuitee
B
Barry • extended_group • au
10
2026-10-10 • via Nuitee