Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent location and accessibility
Friendly and efficient staff
Good breakfast options
Cons:
High prices for certain amenities
Some issues with cleanliness
Noise from street

Categories

Cleanliness
8.11
General sentiment indicates cleanliness was acceptable with some mentions of issues.
Service
9.08
Many reviews praised the staff for being polite and efficient.
Location
9.12
Frequent mentions of great locations near transport and tourist spots.
Room Quality
8.57
Most reviews indicate good room size and comfort.
Amenities
8.6
Amenities generally received positive remarks, although some were lacking.
Value for Money
8.06
Some reviews pointed out concerns with pricing versus facilities.
Food and Beverage
8.61
Positive mentions of breakfast quality and options available.
Overall Experience
8.68
Overall experience was very positive, with guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:27

Property Description

Centrally Located with Historic Charm
Located just steps away from Luzern train station and iconic landmarks, Waldstätterhof Hotel offers a perfect blend of convenience and history.

Modern Comfort with Traditional Elegance
Experience the best of both worlds in our fully renovated building, where modern amenities meet traditional furnishings in our rooms and junior suites.

Culinary Delights and Variety
Indulge in a delicious buffet breakfast to start your day right, and savor Swiss and international cuisine, including vegetarian options, at our restaurant.

Book your stay at Waldstätterhof Swiss Quality Hotel now to enjoy a memorable experience in Luzern!

Important information:

Please inform the hotel if you are traveling with children and include their age.

The following policy applies, when booking more than 5 rooms: The guest can cancel free of charge until 5 days before arrival. The guest will be charged the full cost of the reservation if they cancel within 5 days of arrival.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 3715 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.68
C
Clémence • solo_traveller • ch
9
2026-05-30 • via Nuitee
R
Rosa Maria • couple • br
8
Ótima localização
Pros:

localização perfeita, a poucos metros do rio, da ponte famosa de Lucerna e da estação de trem.

Cons:

O ar condicionado central estava desligado, colocaram um ventilador no quarto mas ainda ficou quente. Tivemos que dormir com a janela aberta, e o barulho da rua atrapalhou um pouco o sono.

2026-05-30 • via Nuitee
R
Roberto • family_with_children • br
10
Hotel 3 estrelas que parece 4 estrelas, muito próximo das principais atrações.
Pros:

Localização ótima, principalmente para quem chega de trem como nós (do lado da estação). Muito próximo das principais atrações. Quarto excelente. Hotel 3 estrelas mas que aparenta um Hotel de 4 estrelas. Ses café da manhã incluído.

2026-05-30 • via Nuitee
J
Jing • solo_traveller • cn
8
2026-05-30 • via Nuitee
G
Geetha • couple • au
8
This place was central, clean and all the staff were very helpful and friendly
Pros:

Central convenient location, close to train station

Cons:

Nothing to dislike

2026-05-30 • via Nuitee
K
Kristian • solo_traveller • de
8
2026-05-30 • via Nuitee
F
Fernando • couple • gt
9
Excelente ubicación; buen hotel
Pros:

La ubicación; no puede ser mejor. Todo está al alcance

Cons:

La falta de aire acondicionado. De hecho, me dieron un cuarto con una ventana que tenía que mantener cerrada, pese al calor, porque bajo de ella estaba la salida del extractor de aire de la cocina del restaurante del hotel, que era muy ruidoso. Sospecho que también en este hotel nos dan a los clientes de Booking.com las habitaciones menos cómodas y pequeñas (pero Booking.com no hace nada). Con todo, es un buen hotel.

2026-05-30 • via Nuitee
S
Suresh Kumar • couple • qa
8
Worth to stay
Pros:

The hotel was very convenient except the breakfast

Cons:

Breakfast

2026-05-28 • via Nuitee
A
Arda • solo_traveller • tr
8
2026-05-28 • via Nuitee
N
Neuris • extended_group • uy
10
Expectacular
Pros:

Espectacular el hotel !!!
Solo nos quedamos una noche y fue un relax descanso para seguir nuestra ruta por suiza.
Super ubicación, frente de la estación del tren y todo cerca para hacer el recorrido por la hermosa ciudad de Lucerna.

Cons:

Todo !! La paciencia de la chica que nos atendió con la traducción del idioma

2026-05-28 • via Nuitee
P
Phillip • couple • us
9
We spent 3 nights here and enjoyed the hotel and staff very much.
Pros:

Very clean and pleasant hotel across the street from train station.

2026-05-28 • via Nuitee
L
Laurie • couple • us
9
Pros:

Location was perfect. Breakfast was good.

Cons:

There were loud people at night outside.

2026-05-28 • via Nuitee
T
TIAN • solo_traveller • cn
10
2026-05-27 • via Nuitee
K
Karla • solo_traveller • us
8
Pros:

Location right near train station, river, sights

Cons:

Very hot. Unable to cool. Decor simple, sparse

2026-05-27 • via Nuitee
V
Vettori • couple • ch
8
2026-05-27 • via Nuitee
G
Georgia • solo_traveller • au
6
Simple hotel room right in the centre of town. Nice for a short stay in town.
Pros:

Room was nice and very close to the train station and city centre.

2026-05-27 • via Nuitee
S
Su • family_with_children • tw
10
Pros:

The front desk staff were extremely friendly, helpful, and professional throughout our stay. They welcomed us warmly, answered our questions patiently, and always made us feel well taken care of. Their kind attitude and attentive service truly made our stay more comfortable and enjoyable. Thank you very much for the wonderful hospitality.

2026-05-26 • via Nuitee
A
Astrid • solo_traveller • de
5
Ich fand den Aufenthalt zweckmäßig, Lage war okay, das Wlan auf dem Zimmer schlecht
2026-05-26 • via Nuitee
A
Amrinder • family_with_children • us
10
Would love to stay again
Pros:

Excellent location, great amenities will definitely stay again

Cons:

Everything was perfect

2026-05-25 • via Nuitee
C
christian • solo_traveller • co
9
Pros:

Muy cerca la estación Milano central y a muchos lugares de interés

2026-05-25 • via Nuitee