Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent location and accessibility
Friendly and efficient staff
Good breakfast options
Cons:
High prices for certain amenities
Some issues with cleanliness
Noise from street

Categories

Cleanliness
8.11
General sentiment indicates cleanliness was acceptable with some mentions of issues.
Service
9.08
Many reviews praised the staff for being polite and efficient.
Location
9.12
Frequent mentions of great locations near transport and tourist spots.
Room Quality
8.57
Most reviews indicate good room size and comfort.
Amenities
8.6
Amenities generally received positive remarks, although some were lacking.
Value for Money
8.06
Some reviews pointed out concerns with pricing versus facilities.
Food and Beverage
8.61
Positive mentions of breakfast quality and options available.
Overall Experience
8.68
Overall experience was very positive, with guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:27

Property Description

Centrally Located with Historic Charm
Located just steps away from Luzern train station and iconic landmarks, Waldstätterhof Hotel offers a perfect blend of convenience and history.

Modern Comfort with Traditional Elegance
Experience the best of both worlds in our fully renovated building, where modern amenities meet traditional furnishings in our rooms and junior suites.

Culinary Delights and Variety
Indulge in a delicious buffet breakfast to start your day right, and savor Swiss and international cuisine, including vegetarian options, at our restaurant.

Book your stay at Waldstätterhof Swiss Quality Hotel now to enjoy a memorable experience in Luzern!

Important information:

Please inform the hotel if you are traveling with children and include their age.

The following policy applies, when booking more than 5 rooms: The guest can cancel free of charge until 5 days before arrival. The guest will be charged the full cost of the reservation if they cancel within 5 days of arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.6
Based on 4039 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.68
R
Ralph • family_with_children • ch
8
2026-10-31 • via Nuitee
S
Sepenta • solo_traveller • de
6
Pros:

Lage und Personal sowie Parkplatz für 40 chf pro Nacht; ansonsten müsste man im zentralen Parkhaus 75 chf bezahlen.

Cons:

die Betten bzw. die Matratzen sind sehr weich und sehen ziemlich benutzt aus.

2026-10-31 • via Nuitee
T
Teresita • family_with_children • ph
9
Pros:

Location is perfectly located next to the train station. Friendly staff. Clean room.

Cons:

none

2026-10-30 • via Nuitee
S
Salem • couple • sa
8
2026-10-30 • via Nuitee
J
Jack • couple • us
9
Pros:

Great location near the train station.

Cons:

Lack of A/C may be problematic during the summer months.

2026-10-30 • via Nuitee
Y
YI-CHEN • family_with_children • tw
8
2026-10-29 • via Nuitee
M
Martha Lucía • couple • co
10
MARAVILLOSA
Pros:

SUPER , DELICIOSO Y VARIADO
EL QUESO DELICIOSO
Y EL PERSONAL SUPER AMABLE

2026-10-29 • via Nuitee
E
Elizabeth • couple • us
5
None of the discomforts are totally surprising in a hotel, but all three was a triple whammy! If I came back, I would a
Pros:

Great location, nicely appointed, breakfast good, staff helpful

Cons:

Room didn’t have blackout curtains and we were at the front of the building, 2nd floor, facing the street. Carlights kept shining in the room all night, and then daybreak lit it up as well. No carpeting on the floor and we heard footfalls of people above us almost all night long! Wasn’t able too operate air conditioning, needed to keep windows closed because of street noice, and so no air circulation. Disappointing night’s sleep. Simple fix of blackout curtains would’ve solved light problems and perhaps would muffle some street noice.

2026-10-29 • via Nuitee
M
Mützgi • family_with_children • ch
7
2026-10-29 • via Nuitee
R
Regula • couple • ch
7
2026-10-29 • via Nuitee
D
Danilo • family_with_children • ch
9
2026-10-29 • via Nuitee
S
Sarfaraz Adil • family_with_children • in
9
Perfect location for Lucerne to explore on foot and excellent staff
Pros:

Excellent location right near the train station and old town

Cons:

No kettle for making tea

2026-10-28 • via Nuitee
A
Ana Yesenia • couple • cr
8
Pros:

La ubicación excelente, el personal muy atento, limpieza de la habitación excelente.

Cons:

Lo que no me gusto es que pague por una habitacion con vista a la cuidad y me dieron una con vista a otro edificio.

2026-10-28 • via Nuitee
C
Chanchai • couple • th
10
2026-10-28 • via Nuitee
M
Mitchell • couple • au
8
2026-10-27 • via Nuitee
N
nogook • family_with_children • kr
10
트리플룸 대박이네요!
Pros:

루체른역에서 가깝고, 호텔 가까이 명소나 쇼핑시설을 이용하기에 강추합니다.

Cons:

세면대 주변에 물이 많이 튀고 흐르기도 하는게 신경 쓰였어요.

2026-10-26 • via Nuitee
C
Christian • couple • ch
9
perfekt für einen kurzen Aufenthalt
Pros:

Sehr zentral, sehr freundliches Personal, gutes Preis-/Leistungs-Verhältnis

Cons:

In den Wochenend-Nächten kann die zentrale Lage ein Nachteil sein, da es sehr viel Lärm geben kann an der Zentralstrasse (Autos und Leute im Ausgang)

2026-10-26 • via Nuitee
N
nogook • family_with_children • kr
8
가격대비 아쉬운 방 크기
Pros:

루체른역에 매우 가까워 강추!

Cons:

새벽까지 주말을 즐기는 젊은이들로 소음 있었음.
25제곱미터는 3명이 캐리어 정리시 좁았고
특히 샤워부스 크기가 작고 조심해도 물이 밖으로 많이 흐름.

2026-10-26 • via Nuitee
A
ANDRE-JEAN • solo_traveller • ch
10
Excellent hôtel à 2 pas de la Gare
Pros:

Emplacement idéal près de tous les sites importants de Lucerne, dont la gare. Personnel accueillant et efficace. Taille des chambres. Taille et qualité de la literie

Cons:

Rien de particulier

2026-10-26 • via Nuitee
G
Grace • solo_traveller • ca
10
I had a wonderful stay! The hotel was very nice, clean, and comfortable. The location was excellent, close to everything
Pros:

Location is right next to the Lucerne Station and Coop grocery. Excellent location.
Reception was really nice and friendly.

Cons:

None

2026-10-26 • via Nuitee