Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent location and accessibility
Friendly and efficient staff
Good breakfast options
Cons:
High prices for certain amenities
Some issues with cleanliness
Noise from street

Categories

Cleanliness
8.11
General sentiment indicates cleanliness was acceptable with some mentions of issues.
Service
9.08
Many reviews praised the staff for being polite and efficient.
Location
9.12
Frequent mentions of great locations near transport and tourist spots.
Room Quality
8.57
Most reviews indicate good room size and comfort.
Amenities
8.6
Amenities generally received positive remarks, although some were lacking.
Value for Money
8.06
Some reviews pointed out concerns with pricing versus facilities.
Food and Beverage
8.61
Positive mentions of breakfast quality and options available.
Overall Experience
8.68
Overall experience was very positive, with guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:27

Property Description

Centrally Located with Historic Charm
Located just steps away from Luzern train station and iconic landmarks, Waldstätterhof Hotel offers a perfect blend of convenience and history.

Modern Comfort with Traditional Elegance
Experience the best of both worlds in our fully renovated building, where modern amenities meet traditional furnishings in our rooms and junior suites.

Culinary Delights and Variety
Indulge in a delicious buffet breakfast to start your day right, and savor Swiss and international cuisine, including vegetarian options, at our restaurant.

Book your stay at Waldstätterhof Swiss Quality Hotel now to enjoy a memorable experience in Luzern!

Important information:

Please inform the hotel if you are traveling with children and include their age.

The following policy applies, when booking more than 5 rooms: The guest can cancel free of charge until 5 days before arrival. The guest will be charged the full cost of the reservation if they cancel within 5 days of arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 3798 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.68
A
Andre • couple • ch
5
Pros:

Lage

Cons:

Keine Klimaanlage
Zimmer lieblos eingerichtet
Minibar nicht gefüllt
Frühstücksbuffet mit sehr begrenzter Auswahl

2026-06-20 • via Nuitee
M
Maria • extended_group • au
9
Pros:

Location and the room is clean and spacious

2026-06-18 • via Nuitee
J
Jürgen • solo_traveller • au
10
Great location and lovely property
Pros:

Lovely ambience and beautiful hotel. Wish we had more time to spend here....

2026-06-18 • via Nuitee
A
ANIL • family_with_children • es
10
2026-06-18 • via Nuitee
J
Jennifer • family_with_children • us
9
2026-06-18 • via Nuitee
W
Waled ETURJMAN • solo_traveller • ly
9
2026-06-17 • via Nuitee
R
Reul • solo_traveller • us
8
Perfect for 1st night after long day of travel and right near the train station
Pros:

Great stay

Cons:

Nothing

2026-06-17 • via Nuitee
R
Rafael • solo_traveller • pe
8
Bueno
Pros:

Súper cerca a la estación de trenes, muy limpio y bastante cómodo

Cons:

El baño era muy pequeño, pero útil

2026-06-17 • via Nuitee
R
Raunak • couple • ae
9
Pros:

Located right next to train station in old town

Cons:

Lacks good views from room

2026-06-17 • via Nuitee
C
Claudia • solo_traveller • cl
9
Sentirse parte de la historia en la mejor ubicación
Pros:

Excelente ubicación. Bonita habitación. El edificio es hermoso. Tienen recepción 24 horas y custodia de equipaje. Tienen bar / restaurante en el mismo hotel. Personal de recepción muy amable. El edificio es hermoso, se siente como ser parte de la historia. Dejan café y agua de cortesía en la habitación.

Cons:

Carecen de aire acondicionado por condiciones de preservación del edificio. No había refrigerador en la habitación.

2026-06-17 • via Nuitee
A
anne Kathrin • solo_traveller • de
4
Pros:

Zimmer und Ausstattung mit Espresso Maschine war gut.

Cons:

Sehr hellhörig mit angrenzenden Zimmern. Ein einziges viel zu dickes Kopfkissen, Duschstange locker und Kabine sehr eng. Morgens ab 5 Uhr sehr laut und Geruch nach gebratenem bacon durch die Lüftungsanlage.

2026-06-17 • via Nuitee
T
TING CHANG • couple • tw
7
2026-06-17 • via Nuitee
M
Mengchia • couple • tw
5
2026-06-17 • via Nuitee
M
Milena • couple • cz
8
2026-06-16 • via Nuitee
D
Dippenaar • solo_traveller • us
9
Pros:

The location was great! The staff was friendly and helpfull. The beds are very comfortable. This was our second time at this hotel and would go back there in a heartbeat!

Cons:

Nothing.

2026-06-16 • via Nuitee
A
Aurélien • solo_traveller • ch
8
2026-06-15 • via Nuitee
S
Silvio • solo_traveller • ar
8
Pros:

Ubicación inmejorable

Cons:

No tengo observaciones

2026-06-15 • via Nuitee
I
Ignacio • solo_traveller • es
2
Pros:

Demasiado caro bookin muy mal relación calidad precio
Fatal excesivamente caro
Os habéis pasado

2026-06-15 • via Nuitee
H
Haijuan • couple • us
7
性价比比较差，不推荐
Pros:

地理位置很好

Cons:

窗户遮光窗帘不好

2026-06-15 • via Nuitee
N
Nishith • solo_traveller • in
8
Great location, clean but compact
Pros:

Super location, right in front of the station. Very nice clean place.

Cons:

Just a bit compact but we didn't mind it as we were there only for a night.

2026-06-15 • via Nuitee