Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent location and accessibility
Friendly and efficient staff
Good breakfast options
Cons:
High prices for certain amenities
Some issues with cleanliness
Noise from street

Categories

Cleanliness
8.11
General sentiment indicates cleanliness was acceptable with some mentions of issues.
Service
9.08
Many reviews praised the staff for being polite and efficient.
Location
9.12
Frequent mentions of great locations near transport and tourist spots.
Room Quality
8.57
Most reviews indicate good room size and comfort.
Amenities
8.6
Amenities generally received positive remarks, although some were lacking.
Value for Money
8.06
Some reviews pointed out concerns with pricing versus facilities.
Food and Beverage
8.61
Positive mentions of breakfast quality and options available.
Overall Experience
8.68
Overall experience was very positive, with guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:27

Property Description

Centrally Located with Historic Charm
Located just steps away from Luzern train station and iconic landmarks, Waldstätterhof Hotel offers a perfect blend of convenience and history.

Modern Comfort with Traditional Elegance
Experience the best of both worlds in our fully renovated building, where modern amenities meet traditional furnishings in our rooms and junior suites.

Culinary Delights and Variety
Indulge in a delicious buffet breakfast to start your day right, and savor Swiss and international cuisine, including vegetarian options, at our restaurant.

Book your stay at Waldstätterhof Swiss Quality Hotel now to enjoy a memorable experience in Luzern!

Important information:

Please inform the hotel if you are traveling with children and include their age.

The following policy applies, when booking more than 5 rooms: The guest can cancel free of charge until 5 days before arrival. The guest will be charged the full cost of the reservation if they cancel within 5 days of arrival.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 3431 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.68
S
stefano • couple • it
10
2026-03-21 • via Nuitee
J
JORGE • solo_traveller • es
9
Perfecto!
Pros:

Ubicación 10! Habitaciones amplias y muy bien equipadas.

Cons:

Nada

2026-03-21 • via Nuitee
G
Gutenberg • couple • br
10
2026-03-20 • via Nuitee
C
Claudio • couple • ch
10
Will go back
Pros:

Amazing, very nice staff, great location and amazing restaurant. Great value

Cons:

Breakfast was okish.

2026-03-20 • via Nuitee
P
Prasanna Mani Raj Kiran • solo_traveller • gb
5
Cons:

There is no wifi reception

2026-03-20 • via Nuitee
V
véronique • family_with_children • fr
6
Plutôt déçue par cet hôtel. Très cher et rien d'exceptionnel
Pros:

propre et service minimum

Cons:

petit-déjeuner était très insuffisant pour le prix payé-
Hôtel très cher et rien d'exceptionnel

2026-03-20 • via Nuitee
J
jerryh218 • solo_traveller • ch
10
Pros:

The location is perfect, because it's located right next to the train station!

Cons:

I got a free upgrade to a deluxe room and it was very spacious and comfortable.

2026-03-19 • via Nuitee
K
Kornelia • extended_group • ch
10
Pros:

Alles war wie immer perfekt.
Wir hatten unaufgefordert ein grösseres Zimmer, sogar mit Balkon,super.

Cons:

Mir fehlte ein Waschlappen, nehme ihn das nächste Mal mit.

2026-03-19 • via Nuitee
L
Lorenzo • solo_traveller • ch
9
Pros:

Gutes Frühstück, nettes Personal. Zentrale Lage. Moderne Einrichtung.

Cons:

Mein Zimmer war nicht schallisoliert.

2026-03-19 • via Nuitee
D
dayana • family_with_children • cl
10
Lindo hotel y muy bien ubicado. Excelente elección para quedarse en Lucerna.
Pros:

Muy buen ubicado. Exactamente al frente de la estación de trenes de Lucerna y a unos 10 minutos caminando del centro histórico. El edificio es precioso, antiguo y muy bien mantenido. El personal es muy amable y las habitaciones son amplias, las camas cómodas, todo estaba muy limpio. Hay un restaurant en el hotel que se ve bastante bien, pero no lo probamos.

Cons:

Me gustó todo. Me volvería a quedar aquí.

2026-03-18 • via Nuitee
J
Jacques-André • family_with_children • ch
9
2026-03-16 • via Nuitee
M
Margaret • couple • ie
10
2026-03-16 • via Nuitee
H
Huser • family_with_children • ch
8
Cons:

die Duschkabine könnte etwas grösser sein

2026-03-16 • via Nuitee
D
daniela • family_with_children • br
9
2026-03-15 • via Nuitee
J
Judith • family_with_children • ch
9
2026-03-15 • via Nuitee
D
Dimitri • solo_traveller • ch
9
2026-03-14 • via Nuitee
S
Sandra • couple • ch
10
2026-03-14 • via Nuitee
M
Michael • family_with_children • ch
9
2026-03-14 • via Nuitee
H
Hubert • extended_group • us
10
2026-03-12 • via Nuitee
I
Izumi • solo_traveller • it
9
È stato piacevole.
Pros:

È molto pulito e discreto.

Cons:

È peccato che non c’è frigorifero.

2026-03-12 • via Nuitee