Comfort Hotel Vancouver Airport

Hotels
•
Comfort
7.3 (1794 reviews)
7228 Westminster Highway , Richmond , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Limited towels

Categories

Cleanliness
6.38
The room had a very strong odor of mold/mildew, indicating cleanliness issues.
Service
8.35
Friendly and helpful staff, with some indications of unprofessional conduct affecting the perception.
Location
7.89
Close to the airport with convenient access to restaurants and shopping.
Room Quality
6.84
The room was comfortable but had issues such as cold temperatures and insufficient bedding.
Amenities
7.37
Adequate amenities such as shuttle service and breakfast, but lack of sufficient towels reported.
Value for Money
6.83
Basic value with some shortcomings in room quality and amenities but overall decent experience.
Food and Beverage
7.38
Complimentary breakfast was fine and juice was available though limited snacks were noted.
Overall Experience
7.35
Mixed feelings due to issues but favorable overall sentiments about staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Convenient Airport Shuttle Service
Experience the ease of travel with our shuttle service to and from Vancouver International Airport.

Comfortable Rooms with Modern Amenities
Relax in our air-conditioned rooms equipped with in-room coffee, ironing facilities, and a flat-screen TV.

Convenient Location and Complimentary Services
Enjoy our central location near Richmond Centre Mall and Gateway Theatre. Benefit from free WiFi, hot breakfast, and secure underground parking during your stay.

Book now to experience a seamless blend of comfort and convenience at our hotel in Richmond city centre.

Important information:

Please note that the airport shuttle is available daily from 04:00 to 00:00.

For stays of 7 nights or more, different policies and additional supplements will apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 17 years old stay for CAD 15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 1794 reviews
Cleanliness: 6.38
Service: 8.35
Location: 7.89
Room Quality: 6.84
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 7.38
Overall Experience: 7.35
K
Kathleen • solo_traveller • us
8
2026-06-05 • via Nuitee
J
Janet • solo_traveller • au
8
Pros:

The room was nice and clean. The hotel was walking distance to shopping.

Cons:

We ended up waiting over an hour for the shuttle from our international flight because the shuttle was full the first time it stopped and we'd already been there 40 min. There was one before but it didn't stop at the international for pickup.

2026-06-05 • via Nuitee
D
Dan • couple • ca
8
2026-06-04 • via Nuitee
T
Tyco • family_with_children • ca
7
2026-06-04 • via Nuitee
K
karina • couple • ca
8
2026-06-04 • via Nuitee
P
Peter • solo_traveller • ch
9
2026-06-03 • via Nuitee
V
Volker • solo_traveller • de
7
Pros:

Insgesamt ganz gut

2026-06-03 • via Nuitee
R
Ross • couple • au
9
Great
2026-06-02 • via Nuitee
R
Robert • couple • gb
8
Good value, comfortable and convenient for shopping, the Sky Train and the local park.
Pros:

The room was well appointed and the beds comfortable and well made up. We did note a shortage of power outlets. Breakfast was adequate given the price of the room. The airport shuttle was punctual.

Cons:

We stayed for one night on arrival in Vancouver and for three nights before we left. On both occasions we were allocated a room with twin queen beds. On the first occasion we suspected that one of the beds had not been changed.

2026-06-02 • via Nuitee
V
Victoria Kalashnikov • solo_traveller • ca
6
2026-06-02 • via Nuitee
D
Dorottya • couple • au
8
Ok for overnighting near airport.
Pros:

Proximity to airport and great Chinese restaurants.

Cons:

The air conditioning was an old noisy machine, people kept switching on & off several times in the evening/ during the night in the next room - we only tried once and the noise made us turn it off straightaway.
The breakfast was also rather limited and low quality.

2026-06-02 • via Nuitee
R
Ross • couple • au
8
Had a very pleasant stay staff excellent
Pros:

Handy to train station and restaurants

Cons:

Nothing

2026-06-01 • via Nuitee
S
Salman Rey • couple • ca
10
Pros:

Clean

2026-05-31 • via Nuitee
R
Robyn • couple • au
10
Very convenient
Pros:

Breakfast was adequate, room very comfortable.
Room was v e ry close to airport.o

Cons:

When we arrived at Vancouver airport, the shuttle bus drove straight past us, so it was a hassle trying to find out if we were actually going to be picked up or if we needed to get a taxi.

2026-05-31 • via Nuitee
D
David • couple • us
10
We are very happy for the services that we received
Pros:

everything is excellent

Cons:

The room door can not be easily open.

2026-05-30 • via Nuitee
P
Peterson • couple • ca
9
Pros:

Room was clean and recently renovated. Shuttle was great. Staff were lovely.

2026-05-30 • via Nuitee
S
Sophia Van • extended_group • ca
8
Pros:

Good service

2026-05-29 • via Nuitee
M
Machiko • couple • us
5
Pros:

For parking, the hotel garage was secured. The outside of hotel was quiet. Easy walking distance to the restaurants.

Cons:

The room was between public toilet and meeting room close to the hotel lobby, it made noisy. We wanted a quiet room, no respect here! The price was too high for it. Breakfast was really poor.

2026-05-28 • via Nuitee
P
Peter • solo_traveller • au
9
Pros:

Proximity to the Airport with shuttle bus provided

Cons:

Most of the staff were excellent however one could use some lessons in public relations.

2026-05-28 • via Nuitee
H
Heather • solo_traveller • ca
9
Pros:

Great location.
Shuttle to airport.
Breakfast was good

Staff was helpful after my mobile got left behind in shuttle on the way to airport.

2026-05-28 • via Nuitee