Comfort Hotel Vancouver Airport

Hotels
•
Comfort
7.3 (1654 reviews)
7228 Westminster Highway , Richmond , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Limited towels

Categories

Cleanliness
6.38
The room had a very strong odor of mold/mildew, indicating cleanliness issues.
Service
8.35
Friendly and helpful staff, with some indications of unprofessional conduct affecting the perception.
Location
7.89
Close to the airport with convenient access to restaurants and shopping.
Room Quality
6.84
The room was comfortable but had issues such as cold temperatures and insufficient bedding.
Amenities
7.37
Adequate amenities such as shuttle service and breakfast, but lack of sufficient towels reported.
Value for Money
6.83
Basic value with some shortcomings in room quality and amenities but overall decent experience.
Food and Beverage
7.38
Complimentary breakfast was fine and juice was available though limited snacks were noted.
Overall Experience
7.35
Mixed feelings due to issues but favorable overall sentiments about staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Convenient Airport Shuttle Service
Experience the ease of travel with our shuttle service to and from Vancouver International Airport.

Comfortable Rooms with Modern Amenities
Relax in our air-conditioned rooms equipped with in-room coffee, ironing facilities, and a flat-screen TV.

Convenient Location and Complimentary Services
Enjoy our central location near Richmond Centre Mall and Gateway Theatre. Benefit from free WiFi, hot breakfast, and secure underground parking during your stay.

Book now to experience a seamless blend of comfort and convenience at our hotel in Richmond city centre.

Important information:

Please note that the airport shuttle is available daily from 04:00 to 00:00.

For stays of 7 nights or more, different policies and additional supplements will apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 17 years old stay for CAD 15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 1654 reviews
Cleanliness: 6.38
Service: 8.35
Location: 7.89
Room Quality: 6.84
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 7.38
Overall Experience: 7.35
S
SGRD • solo_traveller • fr
7
Pros:

Airport shuffle
Location

Cons:

The room was freezing, no blankets in the room, I had to ask but the receptionist was lovely

2026-03-13 • via Nuitee
F
Francoise • couple • ca
8
2026-03-12 • via Nuitee
B
Bahati • solo_traveller • ca
9
2026-03-09 • via Nuitee
I
Imokhuede • solo_traveller • ng
8
Pros:

It was clean

2026-03-09 • via Nuitee
S
Sheila • solo_traveller • ca
9
Pros:

Starting with the shuttle operator and front desk clerk the staff was very friendly and helpful. The facility was spotless and very comfortable.

2026-03-08 • via Nuitee
K
Kirby • couple • ca
10
Pros:

Quick access from the hotel, very clean rooms, and airport shuttle every 30 mins

2026-03-05 • via Nuitee
T
Torbjörn • extended_group • se
8
Nice hotel somewhat close to the airport with friendly personal and good shuttle transport.
Pros:

Breakfast was ok, not more. If you are looking for a good breakfast, look for another hotel.

Cons:

N/A

2026-03-02 • via Nuitee
R
Richard • couple • ca
8
Enjoyed a comfortable stay...timing was perfect for the shuttle from airport and enjoyed the breakfa
Pros:

Shuttle from airport and free breakfast
Friendly staff

Cons:

small ants coming out of shower drain...not too many

2026-03-02 • via Nuitee
A
Andrea • solo_traveller • nz
2
Will never stay there again and won't be recommending to anyone.
Pros:

Room was clean and quiet.

Cons:

No room ready for me. Booked the shuttle for me to go back to the airport but it hadn't been arranged by the staff. Cost me $40 to get a taxi to the airport. VERY unhelpful.

2026-03-01 • via Nuitee
V
Vicky • couple • ca
9
2026-03-01 • via Nuitee
C
Csaba J. • couple • hu
6
2026-02-26 • via Nuitee
W
Wendy • couple • ca
9
Good value
Pros:

Good value for money

Cons:

Dust bunnies left behind in our room

2026-02-25 • via Nuitee
R
Rena • solo_traveller • ca
8
2026-02-24 • via Nuitee
M
Merchant • couple • ca
9
2026-02-22 • via Nuitee
L
Letsie • solo_traveller • ca
8
2026-02-13 • via Nuitee
M
Maureen • family_with_children • ca
9
2026-02-12 • via Nuitee
N
Neil • solo_traveller • ca
9
Great value, quiet, clean, close to airport.
Pros:

Great breakfast. I liked the free airport shutle.

Cons:

Hot tub?

2026-02-12 • via Nuitee
T
tasha • couple • ca
7
2026-02-11 • via Nuitee
M
Mohammed • couple • ca
8
2026-02-09 • via Nuitee
M
mohammed • couple • ca
3
2026-01-31 • via Nuitee