Comfort Hotel Vancouver Airport

Hotels
Comfort
7.3 (1645 reviews)
7228 Westminster Highway , Richmond , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Limited towels

Categories

Cleanliness
6.38
The room had a very strong odor of mold/mildew, indicating cleanliness issues.
Service
8.35
Friendly and helpful staff, with some indications of unprofessional conduct affecting the perception.
Location
7.89
Close to the airport with convenient access to restaurants and shopping.
Room Quality
6.84
The room was comfortable but had issues such as cold temperatures and insufficient bedding.
Amenities
7.37
Adequate amenities such as shuttle service and breakfast, but lack of sufficient towels reported.
Value for Money
6.83
Basic value with some shortcomings in room quality and amenities but overall decent experience.
Food and Beverage
7.38
Complimentary breakfast was fine and juice was available though limited snacks were noted.
Overall Experience
7.35
Mixed feelings due to issues but favorable overall sentiments about staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Convenient Airport Shuttle Service
Experience the ease of travel with our shuttle service to and from Vancouver International Airport.

Comfortable Rooms with Modern Amenities
Relax in our air-conditioned rooms equipped with in-room coffee, ironing facilities, and a flat-screen TV.

Convenient Location and Complimentary Services
Enjoy our central location near Richmond Centre Mall and Gateway Theatre. Benefit from free WiFi, hot breakfast, and secure underground parking during your stay.

Book now to experience a seamless blend of comfort and convenience at our hotel in Richmond city centre.

Important information:

Please note that the airport shuttle is available daily from 04:00 to 00:00.

For stays of 7 nights or more, different policies and additional supplements will apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 17 years old stay for CAD 15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 1645 reviews
Cleanliness: 6.38
Service: 8.35
Location: 7.89
Room Quality: 6.84
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 7.38
Overall Experience: 7.35
L
Letsie solo_traveller ca
8
2026-02-13 via Nuitee
N
Neil solo_traveller ca
9
Great value, quiet, clean, close to airport.
Pros:

Great breakfast. I liked the free airport shutle.

Cons:

Hot tub?

2026-02-12 via Nuitee
M
Maureen family_with_children ca
9
2026-02-12 via Nuitee
T
tasha couple ca
7
2026-02-11 via Nuitee
M
Mohammed couple ca
8
2026-02-09 via Nuitee
M
mohammed couple ca
3
2026-01-31 via Nuitee
A
Anne solo_traveller au
8
Perfect for the night .
Pros:

We asked for a quiet room & got one.
Comfortable & clean.
Nice large bed.

Cons:

There was a name change to the Hotel.
This made it hard to contact the Hotel for the shuttle bus on arrival at the airport, as the new name was not there.
Once we got the phone no, we were on hold for quite a while before our call was answered.

2026-01-31 via Nuitee
E
Elisa solo_traveller ca
9
Comfortable stay
Pros:

Good breakfast and excellent bed and pillows

Cons:

All good

2026-01-30 via Nuitee
R
Rawn couple ca
10
Very nice and will come again.
Pros:

To go lunch was an added bonus since we were leaving so early. Thanks

2026-01-29 via Nuitee
U
Ursula solo_traveller ca
8
Cons:

There should have been a chair in the room

2026-01-29 via Nuitee
A
alison couple nz
8
Great value and location for a stopover to break up the long flight from aust/NZ to London
Pros:

Great option for a break in a long international journey. Lovely staff, good value, as well as a beautiful park, and a shopping mall in walking distance.

Cons:

I was in a ground floor room with a view of cars/van parking. I’m sure it’s nicer upstairs

2026-01-28 via Nuitee
R
Randy solo_traveller ca
9
2026-01-28 via Nuitee
M
Mark couple ca
1
We regret that we stayed. Not necessarily the hotel's fault, but our stay worked out very badly .
Cons:

The elevator was not working which meant that my wife, who had extreme difficulty walking, had to walk up stairs in pain. The bed was so soft that it aggravated a herniated disc and now she needs spinal sugery.

2026-01-27 via Nuitee
P
Pan couple ca
7
Ok.
Pros:

All amenities near by.

Cons:

The noises made by neighbours at night. Bathtub is slippery. I slipped and fell.

2026-01-26 via Nuitee
D
DEVON couple jm
8
It was good
Pros:

I liked the bathroom mirror/marble look backdrop.

Cons:

Parking fee

2026-01-26 via Nuitee
D
Dan couple ca
10
Excellent staff and very helpful
Pros:

Conveniently close to YVR

2026-01-26 via Nuitee
A
Anthony solo_traveller pf
8
2026-01-25 via Nuitee
M
Marcel couple ca
9
We have stayed with this hotel before and we have had wonderful stay the breakfast is a good value it’s including in the
Pros:

Small funny. Shape room need a good face up grad over all good value

Cons:

Friendly staff easily check in

2026-01-25 via Nuitee
A
Adriane couple ca
6
2026-01-24 via Nuitee
D
Don couple ca
10
Great place near the airport
Pros:

Nicely updated

2026-01-23 via Nuitee