Comfort Hotel Vancouver Airport

Hotels
•
Comfort
7.3 (1843 reviews)
7228 Westminster Highway , Richmond , ca

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Limited towels

Categories

Cleanliness
6.38
The room had a very strong odor of mold/mildew, indicating cleanliness issues.
Service
8.35
Friendly and helpful staff, with some indications of unprofessional conduct affecting the perception.
Location
7.89
Close to the airport with convenient access to restaurants and shopping.
Room Quality
6.84
The room was comfortable but had issues such as cold temperatures and insufficient bedding.
Amenities
7.37
Adequate amenities such as shuttle service and breakfast, but lack of sufficient towels reported.
Value for Money
6.83
Basic value with some shortcomings in room quality and amenities but overall decent experience.
Food and Beverage
7.38
Complimentary breakfast was fine and juice was available though limited snacks were noted.
Overall Experience
7.35
Mixed feelings due to issues but favorable overall sentiments about staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Convenient Airport Shuttle Service
Experience the ease of travel with our shuttle service to and from Vancouver International Airport.

Comfortable Rooms with Modern Amenities
Relax in our air-conditioned rooms equipped with in-room coffee, ironing facilities, and a flat-screen TV.

Convenient Location and Complimentary Services
Enjoy our central location near Richmond Centre Mall and Gateway Theatre. Benefit from free WiFi, hot breakfast, and secure underground parking during your stay.

Book now to experience a seamless blend of comfort and convenience at our hotel in Richmond city centre.

Important information:

Please note that the airport shuttle is available daily from 04:00 to 00:00.

For stays of 7 nights or more, different policies and additional supplements will apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 17 years old stay for CAD 15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 1843 reviews
Cleanliness: 6.38
Service: 8.35
Location: 7.89
Room Quality: 6.84
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 7.38
Overall Experience: 7.35
M
Mary • couple • us
5
Very expensive for this remodeled but very old hotel.
Pros:

Close to downtown.

Cons:

Breakfast was hot but not very tasty. Tables were dirty.

2026-07-03 • via Nuitee
J
Jaime • couple • cl
10
2026-07-03 • via Nuitee
D
David • couple • us
8
2026-07-02 • via Nuitee
A
ALAIN • solo_traveller • fr
9
Pros:

Pratique fonctionnel, très près de l’aeroport avec navette gratuite à l’heure 👍
Literie confortable chambre propre
Personnel sympathique mais pas très communicant
Et excellent restaurant asiatique a 2 pas 👌🤣

Cons:

Petit déjeuner très court. commençant a 6h 30 et pour ceux qui i prennent la navette a 6h 45
C’est short quand même

2026-07-02 • via Nuitee
H
Hans • couple • nl
8
Cons:

Parkeren moest tegen betaling. Stond niet vermeld op de website. Vloerbedekking zou verboden moeten worden uit hygiënisch oogpunt.

2026-07-02 • via Nuitee
N
Nick • couple • ca
7
Good value for the money, shuttle service available.
Pros:

We booked last minute and the price was good.

Cons:

The room had a bit of a weird smell when we first walked in, and you couldn’t open the window because it was sealed shut.

2026-07-01 • via Nuitee
S
Stefanie • couple • de
8
2026-07-01 • via Nuitee
G
Gina • family_with_children • ca
10
Pros:

The Location and The Staff are good.

Cons:

Extra bottle water in the fridge.

2026-07-01 • via Nuitee
C
CHE WEI • solo_traveller • tw
9
2026-06-30 • via Nuitee
A
Aideen • solo_traveller • ie
8
2026-06-29 • via Nuitee
L
Loreto Leiva • solo_traveller • cl
10
2026-06-29 • via Nuitee
T
Tsutomu • solo_traveller • jp
2
もう利用することはありません。
Cons:

23時近くに空港到着予定だったのでシャトルバスを期待していましたが、他のホテルのバスは定期的に回っているのに、こちらのシャトルは来ず。途中2度ほどホテルに確認の電話をしましたが「もうすぐ行くよ」のみで1時間ほど待ってシャトルを諦めタクシーを利用。

1時近くにホテルに到着。玄関が施錠されている上にフロントに誰もおらず電話を鳴らしても反応なし。野宿を覚悟しましたが、裏口に回り、やはり施錠されていましたが、観音開きのドアだったので強めに押したら鍵がズレてフロントに辿り着き、20分ほど待って、やっとフロントマンが悠々と登場。

玄関が施錠されていたのは防犯上問題ないと思いますし、フロントマンが離席していたのも問題ありませんが、電話を鳴らしたらすぐに反応して欲しい。

また施設は古くトランジットのためだけに泊まるなら問題ありませんが、300ドルの価値はありません。

2026-06-28 • via Nuitee
J
Jayryll • family_with_children • ph
10
2026-06-28 • via Nuitee
W
Wendy • solo_traveller • ca
7
2026-06-26 • via Nuitee
R
Robin • extended_group • us
9
Comfortable place to spend a night or two
Pros:

The property was close to the airport and a Sky train station. About 10-12 minute walk through a clean safe neighborhood.

Cons:

They were having mechanical problems with their airport shuttle. However, the front desk called a taxi for us and covered the cost. Hooray for great customer service.

2026-06-26 • via Nuitee
S
Susan • couple • ca
10
Comfortable and convenient
Pros:

Breakfast
Park behind hotel
Airport shuttle

2026-06-25 • via Nuitee
T
Tony • solo_traveller • ca
8
Would recommend for value and location.
Pros:

I enjoyed breakfast, the eggs and sausage were delicious. Location was very good and convenient to where I needed to go. Balcony overlooking the park was nice.

Cons:

Minor things. One light above the bed was burned out and the plugs to charge my phone beside the bed were not working. The TV remote was confusing to use, not that anything on tv is worth watching anyway, lol. I run hot when I sleep and the AC could have been a little better.

2026-06-25 • via Nuitee
W
Werner • couple • nl
7
voldoende voor tussenstop.
Pros:

Het heerschap dat ons op de 2e dag te woord stond was allesbehalve vriendelijk.
Verder prima klein hotel met dito kamer en zeer eenvoudig ontbijtbuffet met een forse prijs.

Cons:

Communicatie

2026-06-24 • via Nuitee
E
Eric • couple • ca
1
2026-06-24 • via Nuitee
G
Grace • couple • ca
8
Was a great hotel for an overnight stay to get to the airport. The shuttle was very efficient
Pros:

Very clean and good facilities

2026-06-24 • via Nuitee