Comfort Hotel Vancouver Airport

Hotels
•
Comfort
7.3 (1941 reviews)
7228 Westminster Highway , Richmond , CA

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Limited towels

Categories

Cleanliness
6.38
The room had a very strong odor of mold/mildew, indicating cleanliness issues.
Service
8.35
Friendly and helpful staff, with some indications of unprofessional conduct affecting the perception.
Location
7.89
Close to the airport with convenient access to restaurants and shopping.
Room Quality
6.84
The room was comfortable but had issues such as cold temperatures and insufficient bedding.
Amenities
7.37
Adequate amenities such as shuttle service and breakfast, but lack of sufficient towels reported.
Value for Money
6.83
Basic value with some shortcomings in room quality and amenities but overall decent experience.
Food and Beverage
7.38
Complimentary breakfast was fine and juice was available though limited snacks were noted.
Overall Experience
7.35
Mixed feelings due to issues but favorable overall sentiments about staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Convenient Airport Shuttle Service
Experience the ease of travel with our shuttle service to and from Vancouver International Airport.

Comfortable Rooms with Modern Amenities
Relax in our air-conditioned rooms equipped with in-room coffee, ironing facilities, and a flat-screen TV.

Convenient Location and Complimentary Services
Enjoy our central location near Richmond Centre Mall and Gateway Theatre. Benefit from free WiFi, hot breakfast, and secure underground parking during your stay.

Book now to experience a seamless blend of comfort and convenience at our hotel in Richmond city centre.

Important information:

Please note that the airport shuttle is available daily from 04:00 to 00:00.

For stays of 7 nights or more, different policies and additional supplements will apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Location

Guest Reviews

7.3
Based on 1941 reviews
Cleanliness: 6.38
Service: 8.35
Location: 7.89
Room Quality: 6.84
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 7.38
Overall Experience: 7.35
S
Savona • couple • ca
10
COMFORT!
Pros:

Staff were great!

Cons:

Parking was full before we checked in.

2026-10-29 • via Nuitee
R
Rita • solo_traveller • ca
7
Excellent location and helpful staff
Pros:

Excellent location not far from airport, with shopping and restaurants close by. Beautiful park behind hotel. Lady at reception very friendly and efficient. There was a problem with the shower in my first room and she quickly moved me to another similar room. Maintenance staff also very friendly and helpful.

Cons:

For a hotel that was recently renovated, the wear-and-tear seems above average. Cleanliness could be improved, especially in vacuuming and cleaning of the microwave. My first room was very spacious, but the renovation didn't seem complete.

2026-10-28 • via Nuitee
S
Serena • couple • ca
6
2026-10-27 • via Nuitee
D
dilia • couple • ca
8
2026-10-26 • via Nuitee
J
Jing • couple • au
9
It was enjoyable stay. I would definitely like to stay there again.
Pros:

I like the location and the shuttle bus service.

Cons:

There was not anything disappointed me.

2026-10-26 • via Nuitee
F
Frank • couple • de
9
Preis / Leistung passt. Auch Parkplatzpreis ok.
Pros:

Netter Park gleich in der Nachtbarschft. Fussläufig zu einer grossen Mall.

Cons:

--

2026-10-26 • via Nuitee
B
Bill • solo_traveller • ca
9
2026-10-20 • via Nuitee
A
Allison • couple • ca
10
2026-10-20 • via Nuitee
M
Margit • solo_traveller • de
7
2026-10-20 • via Nuitee
K
KATE • couple • gb
6
Breakfast really let this place down
Pros:

Room was good, bed was lovely and bathroom was clean and sparkling. Shuttle to/from Airport.

Cons:

Breakfast area was a few tables, totally inadequate for this size of place. Reception guy didn't care that we were sitting waiting for a table. Another guest asked if she could eat in the meeting room and we just copied her. Breakfast was abysmal - a grey, circular 'meat' thing with similar sized round egg-coloured thing. 4-slice toaster was working only if you kept your finger on the down lever.

2026-10-20 • via Nuitee
K
Katja • couple • ca
6
It was more expensive than what I usually would spend
Pros:

Shuttle

Cons:

Prepared breakfast could have had cheese or yogurt

2026-10-19 • via Nuitee
G
Gillian • extended_group • au
8
Pros:

Friendly staff, clean, free breakfast. Nice location.

2026-10-18 • via Nuitee
L
Linda • couple • us
10
2026-10-18 • via Nuitee
O
Onanong • couple • th
9
2026-10-17 • via Nuitee
J
Juergen • couple • ca
10
Pros:

The room was clean and well maintained. The staff very friendly. The breakfast was great. The shuttle handy.

2026-10-17 • via Nuitee
C
Craig • solo_traveller • us
8
Cons:

Breakfast if weak.

2026-10-17 • via Nuitee
J
John • solo_traveller • ca
10
Will stay again
Pros:

The staff are very friendly and accommodating

Cons:

Allowed to check in early and airport shuttle

2026-10-17 • via Nuitee
S
Shirley • couple • gb
8
Convenient for Airport
Pros:

Location, near airport and park to stretch legs

Cons:

Breakfast finished at 9.30

2026-10-16 • via Nuitee
J
Josefino • couple • ph
5
The breakfast was fair, not much selection though.
Cons:

Airport shuttle took too long to pick us from the airport. Wasted time waiting for it to arrive. The driver took the long route from the airport to the hotel, another waste of time.

2026-10-16 • via Nuitee
F
Florian • solo_traveller • at
8
2026-10-14 • via Nuitee