Hotel Hacienda

Hotels
•
The Q Project
8.7 (1726 reviews)
Av. Eduardo Mata 1918 , Oaxaca City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Swimming pool
Restaurant
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good service
Great location
Nice amenities
Cons:
Cleanliness issues
Food temperature problems

Categories

Cleanliness
8.38
Some reviews noted issues with room cleanliness.
Service
9.35
Multiple reviews praised the friendliness and helpfulness of the staff.
Location
8.89
Location is convenient for access to local amenities and the city center.
Room Quality
8.34
Rooms reported as spacious, but some issues with pillows were mentioned.
Amenities
8.87
Facilities described positively, including a well-maintained pool and pleasant gardens.
Value for Money
8.83
Value deemed acceptable considering the service and location.
Food and Beverage
7.88
Mixed reviews on restaurant quality, with specific issues noted about food temperature.
Overall Experience
9.05
Generally positive experiences with notable service and location, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:33

Property Description

Luxurious Accommodations
Hotel Hacienda, centrally located in Oaxaca, offers a range of rooms and suites with modern amenities like air conditioning, telephone, and private bathrooms, ensuring a comfortable stay for every guest.

Gourmet Dining
Indulge in a culinary experience at our on-site restaurant, serving a variety of local and international dishes for breakfast, lunch, and dinner. The poolside bar offers a selection of special beverages to enjoy while soaking up the sun.

Convenient Services and Attractions
Explore Oaxaca City with ease using our guided tours and car rental services. With popular attractions like Santo Domingo Temple and Macedonio Alcalá Theatre just minutes away, Hotel Hacienda is the perfect base for your adventures. Book now and enjoy free Wi-Fi and parking during your stay.

Important information:

Policy group: More than 5 room reservations will apply a policy group, property will be in contact with you to give you more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: OAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.7
Based on 1726 reviews
Cleanliness: 8.38
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.05
E
Esteban • family_with_children • mx
7
Ss2026
Pros:

El hotel en general

Cons:

La atencion del personal

2026-04-11 • via Nuitee
F
Francisco • family_with_children • mx
9
2026-04-11 • via Nuitee
N
Nikita • solo_traveller • mx
8
Pros:

- Excellent location, walking distance to Chedraui and Oxxo, 8 minute taxi to centro
- The restaurant so you could relax and eat drink by the pool.
- Aesthetically stunning and well-maintained- flowers and grass made you feel like you were in an actual hacienda.
- Hot shower with good water pressure
- Quiet at night
- The staff were accommodating; sent someone over with a hairdryer and iron when requested

Cons:

- The internet was unstable and sometimes didn't work at all
- The beds weren't the most comfortable

2026-04-11 • via Nuitee
R
Ramírez • family_with_children • mx
10
Pros:

La decoracion y ambiente muy tranquilo

2026-04-11 • via Nuitee
• couple • us
8
2026-04-10 • via Nuitee
E
Edgar • family_with_children • mx
10
Pros:

El hotel en general esta excelente y la atención de primera.

Cons:

No hay algo.

2026-04-10 • via Nuitee
G
Ghyslain • couple • mx
6
Good overall for the price paid
Pros:

Location, pool, price

Cons:

TV, water pressure, no safe, noise, room size

2026-04-08 • via Nuitee
H
hector • couple • mx
8
Pros:

UBICACION Y RELACION PRECIO BENEFICIO

Cons:

LA UBICACION DE LA HABITACION ESTA MUY CERCA DE LA AVENIDA Y ES MUY RUIDOSO

2026-04-07 • via Nuitee
J
Juarez • family_with_children • gt
10
2026-04-06 • via Nuitee
M
Michel • solo_traveller • us
10
2026-04-06 • via Nuitee
T
Tamara • family_with_children • mx
9
Buen lugar familiar
Pros:

Ubicación cercana al centro, jardines preciosos. La alberca linda para la convivencia familiar.

Cons:

El baño se veía viejito

2026-04-06 • via Nuitee
M
Marco • family_with_children • mx
9
Pros:

Su alberca, la limpieza y lo servicial que es su personal, tuvimos un problema con la pantalla y acudieron inmediatamente a arreglarlo

2026-04-06 • via Nuitee
M
Mirjam • family_with_children • de
8
2026-04-06 • via Nuitee
D
Daniel • extended_group • mx
10
Pros:

Todo

2026-04-06 • via Nuitee
E
Eric Reynaldo • family_with_children • mx
9
2026-04-05 • via Nuitee
J
john • couple • gb
7
Pros:

Nice hotel, not too far walk from centre. Pool area was excellent.

2026-04-04 • via Nuitee
Z
Zaira Felisa • family_with_children • mx
10
Pros:

Todo super

2026-04-04 • via Nuitee
A
Arias • family_with_children • mx
9
Bueno, solo mejorar el tamaño de habitación
Pros:

La atención del personal, y que esta siempre limpio.

Cons:

No me gustó el tamaño de la habitación, demasiado pequeña, si abrías la puerta del closet ya no podías pasar al baño. El wc tardaba muchísimo en llenar el deposito.

2026-04-04 • via Nuitee
A
Arcelius • solo_traveller • mx
10
2026-04-03 • via Nuitee
A
Areli • family_with_children • mx
10
Un buen hotel
Pros:

Me gustó que tiene habitaciones que dan al exterior, las habitaciones están ventiladas y limpias. Si gustas de caminar puedes llegar caminando en 15 min al centro.

Cons:

Está cerca de una avenida muy transitada y en la.noche puede ser molesto para alguna persona que tenga sueño ligero. Yo dormí muy bien pero si hay ruido exterior.

2026-04-02 • via Nuitee