Hotel Casa Capsa

Hotels
8.1 (354 reviews)
Calea Victoriei 36 , Bucharest , ro

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice breakfast options
Cons:
Poor cleanliness
Old furnishings
Service issues with breakfast

Categories

Cleanliness
6.9
Several reviews mentioned poor cleanliness and room maintenance.
Service
9.4
Generally positive remarks on staff kindness and helpfulness, despite some complaints.
Location
9.4
Multiple reviews highlight central and convenient location.
Room Quality
7.9
Some rooms were described as old and in need of updates, but others were nicely upgraded.
Amenities
7.4
Amenities mentioned were not up to par for a more modern hotel.
Value for Money
7.4
Some guests felt they did not receive the expected value based on complaints about pricing discrepancies.
Food and Beverage
7.9
Breakfast quality received mixed reviews; some enjoyed it, others had issues.
Overall Experience
8.5
The overall experience varied based on specific stays, but some guests expressed strong dissatisfaction and others were pleased.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:04

Property Description

Luxurious Accommodations
Step into a world of elegance and comfort at Hotel Casa Capsa, where every room and suite is adorned with sparkling chandeliers and baroque furnishings. Enjoy a restful night's sleep on our plush matrimonial beds surrounded by exquisite decor.

Event Spaces and Dining
Host your next major event or exhibition at Capsa, with 4 elegant restaurant salons and the luxuriously equipped Blue Conference Salon at your disposal. Indulge in traditional homemade sweets at our pastry shop, featuring treats like baklava, bonbons, and chocolates crafted from original recipes.

Exclusive Guest Perks
As a guest of Casa Capsa, delight in a 5% discount at our on-site restaurant, where you can savor delectable dishes in a sophisticated setting. Experience luxury and hospitality like never before at Hotel Casa Capsa.

Important information:

Please note that this property requires guests to pay upon check-in.

Please note that there might be a difference in the room rate if you pay in local currency or by credit card (due to currency exchange rates).

Room size and shape may vary due to the structure of historical building.

Please note that rooms have street or courtyard views and they are assigned based on availability.

For reservations with the purpose of film and photo shootings, please contact the hotel management. For these reservations, the hotel will ask for an additional fee to be paid upon arrival.

Please note that extra charges will be applied for early check-in and late check-out.

Parking is offered and subject to availability. Guests are kindly requested to provide the plate number in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 14 years old stay for 100 lei per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs RON 5 per hour.

Location

Guest Reviews

8.1
Based on 354 reviews
Cleanliness: 6.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.5
M
Mari9109 • solo_traveller • it
9
2026-07-22 • via Nuitee
B
Bruno • solo_traveller • it
8
2026-07-16 • via Nuitee
U
Uğur • solo_traveller • tr
7
2026-07-09 • via Nuitee
L
Lia • couple • il
8
2026-07-09 • via Nuitee
M
Melissa • solo_traveller • at
8
Pros:

Beautiful old building with great character

2026-07-08 • via Nuitee
T
TOMAS MANUEL • solo_traveller • ar
3
Pros:

La ubicación del hotel es excelente.

Cons:

El hotel no es un 5 estrellas y se vende en booking como tal.

Respecto a las instalaciones: es un hotel muy antiguo, si bien es parte del encanto hay servicios básicos que no hay sido actualizados (Aire acondicionado sin abasto para el tamaño de las habitaciones, bañeras viejas y que largaban agua sucia)

Respecto al personal: todos excelente actitud, tuve dos inconvenientes (habitación con mucho calor y mucho ruido por una fiesta en el primer piso) y en ambos casos de dispusieron a solucionarlo (en el primer caso me cambiaron de habitación, en el segundo me devolvieron dinero)

Respecto a los amenities: inexistentes.

Respecto al desayuno: cometí el error de abonar la noche con desayuno, tienen instalaciones para desayuno buffet pero el personal te pregunta qué deseas y te arman ellos el plato.

En mí caso me crucé solo a otros dos huéspedes en todo el hotel, por lo que el mismo es tranquilo aunque un poco tenebroso.

En resumen, el hotel es cómodo y el personal muy amable y profesional. Sin embargo no es un 5 estrellas y no es correcto que se lo publicite así, la infraestructura del hotel impide que sea 5 estrellas y el servicio brindado cumple pero no es exageradamente bueno

2026-07-07 • via Nuitee
T
talya • solo_traveller • il
9
מלון ארמון במיקום מעולה!
Pros:

חדר ענק כמו בארמון!! מיקום מעולה.

Cons:

ארוחת בוקר בסיסית ביותר! כדאי לחדש מגבות.

2026-07-07 • via Nuitee
N
Nederby • solo_traveller • dk
3
Pros:

,okation

Cons:

Pris i forhold til oplevelsen og brugte utroligt meget til på indtjekning

2026-07-05 • via Nuitee
W
William • couple • us
9
2026-07-02 • via Nuitee
M
María Eugenia • solo_traveller • es
7
Pros:

La ubicación

Cons:

Internet con señal deficiente

2026-06-30 • via Nuitee
C
C • couple • ca
10
2026-06-28 • via Nuitee
D
DimPapGr • solo_traveller • gr
9
2026-06-28 • via Nuitee
M
Monica • solo_traveller • ro
9
2026-06-25 • via Nuitee
G
Graur Rami • solo_traveller • il
8
Pros:

החדר שקיבלתי היה ללא חלונות, לבקשתי הוחלף החדר עם נוף לעיר ללא כל בעיה. חדר גדול, מיטה נוחה, נקי
עם כל מה שצריך. המלון אינו חדיש, אך מתוחזק היטב.
הצוות נפלא!
תמורה טובה מאד למחיר.

2026-06-24 • via Nuitee
Десислава • couple • bg
10
2026-06-22 • via Nuitee
C
Christine • couple • fr
10
2026-06-21 • via Nuitee
A
Alex • solo_traveller • us
4
Pros:

Breakfast and location were good

Cons:

There is no gym available, despite what the description says

2026-06-16 • via Nuitee
M
Mihai • couple • ro
9
Pros:

The location is top, right in the center of Bucharest. I highly recommend the hotel.

2026-06-15 • via Nuitee
B
Bogdan • solo_traveller • dk
1
2026-06-12 • via Nuitee
A
Antonio • solo_traveller • it
6
In fondo non è male ma ha ampi margini di miglioramento
Pros:

La posizione

Cons:

Albergo triste e datato avrebbe bisogno di una rinfrescata

2026-06-12 • via Nuitee