Holiday Inn Express & Suites Mountain View Silicon Valley by IHG

Hotels
Holiday Inn Express
7.6 (117 reviews)
5 Fairchild Dr, Mountain View, California, 94043 , Mountain View , US

Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Elevator
Golfing nearby
Hiking/biking trails nearby
Free breakfast
Express check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Convenient location
Cons:
Issue with pillow supply
Parking can be tight

Categories

Cleanliness
7.65
The hotel was clean and the property was neat.
Service
8.15
Staff was friendly and helpful.
Location
8.15
Convenient location for Shoreline.
Room Quality
7.65
Rooms were comfortable and well-designed.
Amenities
7.15
Good breakfast and free amenities.
Value for Money
7.15
Standard quality for this hotel tier.
Food and Beverage
7.65
Nice breakfast offerings.
Overall Experience
7.25
Overall a pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:46

Property Description

Hiking/Biking Trails Nearby
Embark on outdoor adventures with hiking/biking trails nearby the hotel - perfect for nature enthusiasts and active travelers.

Complimentary Breakfast & Free Parking
Start your day right with a complimentary breakfast and enjoy the convenience of free self-parking during your stay.

Convenient Location & Modern Amenities
Experience comfort in one of the 70 guestrooms featuring modern amenities such as Smart televisions, refrigerators, microwaves, and free Wi-Fi access.

Book your stay at Holiday Inn Express & Suites Mountain View Silicon Valley, an IHG Hotel, for a centrally located accommodation in Mountain View, just a short drive away from major attractions.

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

7.6
Based on 117 reviews
Cleanliness: 7.65
Service: 8.15
Location: 8.15
Room Quality: 7.65
Amenities: 7.15
Value for Money: 7.15
Food and Beverage: 7.65
Overall Experience: 7.25
C
Caitlin family
10
Pros:

The continental breakfast was nice and the staff was very helpful

2025-09-23 via Nuitee
B
Brenda
10
Pros:

Nice hotel. Comfortable. Very convenient to Shoreline!

2025-08-25 via Nuitee
T
Traci
10
Pros:

Hotel was clean, staff was very nice.
Nice to have the free breakfast also!

2025-08-25 via Nuitee
E
Erin family
10
Pros:

Nice location. Room was spacious and very clean and comfortable.

2025-08-25 via Nuitee
S
Summer
10
Pros:

we had the best stay !! the staff was so friendly and accommodating, the room was so clean and modern!! and love endless free coffee in the morning

2025-08-25 via Nuitee
J
Juliana partner
10
Pros:

We had a great stay. Property was clean and check in was easy. Would definitely come back.

2025-08-25 via Nuitee
H
Heather
8
Pros:

Comfortable beds

2025-08-25 via Nuitee
J
Josh partner
10
Pros:

Zero complaints staying here also love all the free amenities.

2025-08-15 via Nuitee
V
Verified traveler
8
Concert
Pros:

Nice breakfast, convenient location to shoreline

2025-08-11 via Nuitee
F
Francis family_with_children
4
Pros:

I booked a 4 person room (1 kings & 1 sofa bed) and was only given enough pillows for 2 people, called front desk for extra pillows and blankets and was told they will send some up. No one came but we had to leave, I called the front desk after we came back around 11pm and was told they dont have anymore pillows available. Went downstairs to grab my suber thin blanket and ask them how is that I book a 4 person room and given only enough supplies to accommodate 2 people? I was told sorry we are fully booked. It was too late to pack up and book elsewhere at this point.

2025-08-07 via Nuitee
J
Jennifer partner
10
Pros:

.

2025-08-05 via Nuitee
S
Stephen
10
Pros:

Clean and efficient, well designed room features.
Better signage when you enter street level parking lot directing you to underground parking for lobby entrance.

2025-07-27 via Nuitee
J
Julie
10
Spacious
Pros:

Have nothing bad to say about this hotel. Hotel was clean and room was spacious.

Parking can be tight in garage but there’s parking outside of garage if rather park there. Only recommendation is have a better sign on where the Lobby is(either in garage or outside of garage) and which floor it’s on if park in garage.

2025-07-14 via Nuitee
T
Trentyn family
6
Pros:

Other then Our reservation getting canceled upon arrival it was fantastic

2025-06-30 via Nuitee
Y
Yesica family
10
Pros:

This is our 2nd time staying here. Room was clean and beds were very comfortable. Also, can’t beat the free parking and free breakfast

2025-06-09 via Nuitee
M
Moreen partner
8
Pros:

Very clean

2025-06-08 via Nuitee
H
Haigen
10
Pros:

Nice breakfast.

2025-05-05 via Nuitee
E
Erick family
10
Pros:

Would stay again

2025-04-13 via Nuitee
K
Kevin
4
Pros:

The smell of black mold permeated my room. Had a nightmare for the first time in a long time due to having to inhale it. Was fairly clean but that smell was a bad experience. Staff could have been more attentive. Overall was an okay hotel.

2024-12-29 via Nuitee
J
Joscelyn
10
Pros:

Very clean and nice/responsive staff

2024-09-28 via Nuitee