Hampton Inn & Suites Detroit Sterling Heights

Hotels
•
Hampton Inn
8 (413 reviews)
36400 Van Dyke Avenue , Sterling Heights , us
+1 586-276-0600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Cleanliness issues
Poor administrative service
Maintenance concerns

Categories

Cleanliness
5.83
Multiple reviews indicate mold, hair, and overall cleanliness issues.
Service
8.3
While some staff were friendly, there were significant complaints about administrative staff.
Location
9.34
The location was positively mentioned; it allows for easy access to nearby attractions.
Room Quality
7.29
Rooms are described as dated with some maintenance issues, but some were clean.
Amenities
8.32
General feedback suggests that amenities like breakfast are decent but require improvement.
Value for Money
7.78
Concerns about rates not corresponding to the quality experienced.
Food and Beverage
8.83
Breakfast was mentioned positively in multiple reviews.
Overall Experience
8.3
Mixed reviews lead to a lower overall experience despite some positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:46

Property Description

Luxurious Accommodations
Indulge in the comfort of signature Cloud Nine beds in spacious guestrooms at the Hampton Inn and Suites Detroit Sterling Heights.

Convenient Location
Explore Lakeside Mall, Metro Beach, Detroit Zoo, Comerica Park, and casinos just minutes away from the hotel.

Exceptional Amenities
Enjoy a complimentary hot breakfast, free high-speed internet, and relax in the indoor swimming pool during your stay. Plus, take advantage of modern business facilities on-site.

Book your stay at the Hampton Inn and Suites Detroit Sterling Heights for a memorable and hassle-free experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Location

Guest Reviews

8
Based on 413 reviews
Cleanliness: 5.83
Service: 8.3
Location: 9.34
Room Quality: 7.29
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 8.3
M
Murielle • family_with_children • us
10
2026-08-18 • via Nuitee
C
Casasrez • family_with_children • us
10
2026-08-17 • via Nuitee
T
Thomas • solo_traveller • us
10
Pros:

The entire facility was very clean, and the staff exceptionally friendly.

2026-08-13 • via Nuitee
M
Mirsada • couple • us
10
2026-08-04 • via Nuitee
H
Helena • solo_traveller • us
9
Pros:

I like the clean rooms and pool.

Cons:

The long wait at the counter.

2026-07-16 • via Nuitee
A
Angela • family_with_children • us
9
All in all my family and I enjoyed our stay there
Pros:

Breakfast was good and the location was nice. There was a lot of things available in the surrounding areas.

Cons:

There was a little construction going on, but it really wasn’t all that bad

2026-07-14 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

Kelly at the desk was amazing!

2026-07-01 • via Nuitee
H
Hassanin • family_with_children • us
6
2026-06-23 • via Nuitee
S
Staci • couple • us
10
2026-06-08 • via Nuitee
W
William • couple • us
2
Meh….
Cons:

TV and phone did not work in room (#105). Moved to room #106, but then from desk person could not program new keys. We had to ask to have our room opened every time we came back to the room.
At 11pm when we got back to the hotel, key programmer was finally working.

2026-06-02 • via Nuitee
M
Mark • solo_traveller • us
10
Pros:

The location to the event I attended

Cons:

The ice cold shower I took in the morning

2026-06-01 • via Nuitee
M
Mackenzie • couple • us
8
2026-05-29 • via Nuitee
K
kozeta • extended_group • us
9
2026-05-19 • via Nuitee
D
Dismukes • solo_traveller • us
10
2026-05-18 • via Nuitee
M
Mary • couple • us
10
The stay was great with the exception of the first morning. It was quiet the whole stay the breakfast both days was good
Pros:

The location was great. The room was very big nice and clear.

Cons:

The first morning my husband was sleeping and I was getting dressed I heard a knock and then I heard the lock and someone tried to come into our room (I had the sign in the door) I had the door lock stopper on the door so they couldn't come in. I did let the front desk know and they said they would let them know to make sure they look for the sign going forward.

2026-05-18 • via Nuitee
C
Carla • solo_traveller • us
10
Pros:

Very convenient to Michigan Lottery Amphitheater

2026-05-04 • via Nuitee
T
Takisha • solo_traveller • us
5
Great customer service by the staff, Horrible Management service
Pros:

I loved everything about the staff the guy that was there Saturday. Absolutely loved his energy and the ladies were great and the room it was great.

Cons:

My fiance slipped in the bathroom, he tried to catch himself but the safety bar popped out. The manager has not gotten back to me about. How he intends to rectify what happened. That is a serious safety issue, if that had happened to my son or myself? Then what would he have done, what if he had seriously gotten hurt. He could have hit his head or something. Luckily he caught the edge of the tub and he didn't die. I asked for him the entire rest of my stay, I have already left and still haven't heard anything. We can in on Saturday and stayed til Tuesday, the event happened Saturday night. Its Tuesday night and still nothing this is unacceptable.

2026-04-29 • via Nuitee
M
Maxwell • solo_traveller • us
10
They made my visit with my son incredible.
Pros:

I had an excellent stay here. I was in town visiting my young son, and this trip meant a lot to me personally. What stood out most wasn’t just the room—it was the staff. From the moment I arrived, I was treated with genuine kindness and professionalism that felt real, not scripted.
The staff went out of their way to help me extend my stay so I could spend more time with my son, and that meant more to me than I can properly put into words. Every interaction—from the front desk to breakfast—was warm and welcoming. When they found out why I was in town, they were incredibly supportive and encouraging.
The room itself was comfortable and clean, and coming back to the hotel each night actually felt relaxing instead of lonely. That made a big difference for me.
I’ve stayed in nicer hotels in terms of amenities, but this was one of the nicest experiences I’ve had because of the people

Cons:

Honestly, very little.
If I had to mention something, the pool doesn’t open until 10:00 AM, and it would be nice if it were available earlier for guests who like to start their day with a swim.
Aside from that, everything else was handled well—even when something like an ice machine wasn’t working, it was clearly communicated and there were alternatives available.

2026-04-28 • via Nuitee
V
Victoria • family_with_children • us
3
Not that great
Pros:

Location is perfect. Staff was friendly.

Cons:

Bathrooms were trashed and nasty. The people that stayed above us were so loud all night long and kept us up until 2am. Didn’t get good sleep at all. We complained several times and nothing was done. So upset I paid the amount I did for zero good sleep.

No extra pillows or towels.

They are under going renovations but there should be things done to accommodate your guests

2026-04-27 • via Nuitee
L
Linda • solo_traveller • us
9
2026-04-14 • via Nuitee