Holiday Inn Express Hotel & Suites Vernon by IHG

Hotels
Holiday Inn Express
8 (716 reviews)
4716 34th Street , Vernon , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable amenities
Cons:
Cleanliness issues
Room renovation needed
Disappointing breakfast

Categories

Cleanliness
5.83
Several reviews mention filthy rooms and a smell issue.
Service
9.3
Most guests appreciate the friendly and accommodating staff.
Location
8.84
Guests appreciate the convenient location near restaurants and attractions.
Room Quality
6.79
Mixed reviews; some rooms described as comfortable, but others need renovation.
Amenities
9.32
Amenities mentioned positively include a good breakfast and comfortable beds.
Value for Money
8.28
Reviewers feel they received decent value for the stay.
Food and Beverage
7.33
Breakast quality received mixed feedback; some items described as bland.
Overall Experience
8.3
Overall experience is viewed positively despite some significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:30

Property Description

Indulge in Relaxation:
Unwind in our indoor pool and hot tub at the Holiday Inn Express Hotel & Suites Vernon, just steps away from Gateway Casinos & Entertainment. Free WiFi ensures you stay connected throughout your stay.

Comfortable Accommodations:
Each guest room features a flat-screen HD TV, coffee making facilities, a seating area, and a desk for your convenience. Enjoy a restful night's sleep in our cozy rooms.

Convenient Amenities:
Start your day with a delicious hot breakfast including omelets and cinnamon rolls. Take advantage of our business center, laundry facilities, and complimentary newspapers. Explore nearby attractions like the Performing Arts Centre and O'Keefe Historic Ranch during your stay.

Book now for a memorable stay at our Vernon hotel!

Important information:

Please be informed that the property is currently undergoing a renovation to enhance our facilities and provide you with an even better experience in the near future.
The work is taking place between or during the hour of 9 am to 6 pm with every effort made to minimize the disruption to your stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YLW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 716 reviews
Cleanliness: 5.83
Service: 9.3
Location: 8.84
Room Quality: 6.79
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 8.3
V
Veronica family_with_children ca
8
2026-03-11 via Nuitee
P
Peter couple be
8
2026-03-09 via Nuitee
S
shannon family_with_children ca
8
2026-03-06 via Nuitee
H
H3226COcindyr Family
4
Disappointing
Pros:

I stayed here a number of years ago and unfortunately it has really gone downhill since then. The lobby furniture was filthy and looked very worn and shabby. The hallways were also dirty and had an unpleasant smell, which made the overall first impression quite poor.

The room itself was okay and reasonably comfortable, but the condition of the common areas made the stay generally disappointing. It’s unfortunate because this property used to be much better. I hope management invests in some cleaning and upkeep to bring it back to its previous standard

2026-03-05 via Tripadvisor
G
George solo_traveller ca
9
Great, but could use a bath mat in the shower! Very slippery!
Pros:

Love the Reno’s and the Breakfast.

Cons:

Close to everything.

2026-03-03 via Nuitee
Y
yao couple ca
10
2026-02-11 via Nuitee
S
Steve solo_traveller ca
4
Do not stay until all renovations are done in 2 months.
Pros:

Location was okay to get to Silver Star for skiing but is not in the nicest area if you need to walk.

Cons:

Under going renovations on 2 nd and 3 rd floor so construction equipment outside (containers, dumpsters, etc) and told first floor is next. We stayed on the first floor with leaking faucet and a toilet that lost water so would ran on and off. Asked to repair at front desk, housekeeper came and stated would fix next day, just shut off water at night. Repairs were never made. Also waiting on projects to be done in the pool / hot tub area (tiles broken or being repaired) along with ceiling being water damage.

2026-02-10 via Nuitee
J
Janet couple ca
8
A nice break from home and we’re happy with our stay.
Pros:

Nice bright and clean bathroom. Good continental breakfast. The room was comfortable as was the bed.

Cons:

If we were to stay again I would request a room at the other end of the building as we were close to the highway and did notice the traffic noise but probably because we are used to no noise at night

2026-01-26 via Nuitee
D
Dolly extended_group ca
6
Accomif
Pros:

Nice continental presentation

Decent variaty

Cons:

Breakfast sausages

Distasteful

2026-01-21 via Nuitee
F
Franz couple ca
10
2026-01-21 via Nuitee
D
Debra family_with_children ca
10
2026-01-19 via Nuitee
A
Audrey couple ca
9
overall very good
Pros:

good location

Cons:

elevator didn’t work when we left in the morning

2026-01-19 via Nuitee
J
Jean-Pierre couple ca
8
2026-01-19 via Nuitee
G
George solo_traveller ca
3
Wouldn't recommend.
Pros:

Average selection but very crowded space.

Cons:

Very dark and dated room. Needs updating.

2026-01-19 via Nuitee
R
Ron couple ca
6
Pros:

Breakfast was great,shower was very good,room had new carpet.

Cons:

NO PARKING,room smelled like smoke,pool not available neither was hot tup.100.00 damage deposit,still waiting to get back. NO PARKING.

2026-01-19 via Nuitee
B
Bridget solo_traveller ca
6
2026-01-19 via Nuitee
G
Gary extended_group ca
8
2026-01-19 via Nuitee
L
Lora couple us
4
We were visiting out brand new grandaughter so I would have slept in a tent!!
Pros:

The breakfast and staff were amazing. Very happy employees, always working around the buffet to clean and stock up the foI. I was most impressed by the staff they worked hard....and they were happy! Beds were amazing.

Cons:

our issue was not with the hotel...it was with booking. com We arrived to the hotel after a long day and were told that the booking was for any type of room. They gave us the wheelchair room. the shower head was for a person sitting. it was to low, we had to bend over to get wet. The shower head kept falling off the hook into the bath tub. The view was of a fence, but that was not a deal breaker. Disappointed with the hot tub and pool, they were both cloudy. Great staff though. Very nice, and easy to deal with.

2026-01-19 via Nuitee
M
Michele couple ca
3
If we weren’t so travelworn we would not have stayed in the hotel.
Pros:

Location.

Cons:

Room in need of complete renovation. Pool water and hot tub dirty.

2026-01-01 via Nuitee
C
Colleen couple ca
9
It was clean warm and welcoming. We enjoyed our stay and it was a welcome refuge from driving on a cold and snowy Chris
Pros:

It was clean, warm and welcoming when we arrived, which was a scheduled late arrival.

2025-12-27 via Nuitee