Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cleanliness
Friendly staff
Cons:
Breakfast variance
Dinner quality issues
Some service delays

Categories

Cleanliness
8.7
Overall good cleanliness mentioned in reviews, except some concerns in one.
Service
9.2
Staff described as lovely and accommodating, enhancing the experience.
Location
9.2
Consistently praised for its excellent central London location.
Room Quality
8.7
Rooms are described as spacious and comfortable, but there were some complaints about comfort.
Amenities
8.7
Amenities noted as good, though there were some complaints.
Value for Money
8.7
Generally good value for the price paid, mixed feedback on food quality.
Food and Beverage
8.2
Breakfast was praised, but there were significant complaints about dinner quality.
Overall Experience
9
Reflects overall sentiment with several positive reviews and few negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 22:15

Property Description

Prime Location near Tower Bridge and London Attractions

Convenient Amenities for Business and Leisure Travelers

Modern Style with Refined Dining Options

Experience the best of London at our hotel just north of Tower Bridge. Enjoy free WiFi, en-suite rooms, and easy access to iconic landmarks. Whether for business or leisure, our hotel caters to all your needs. Indulge in fine dining at our restaurant or unwind with a drink at the pub-style bar. Book now for a memorable stay at The Chamberlain.

Important information:

If 5 or more rooms are booked at the same time a different cancelation policy will apply.

Please note payment is taken on arrival for the full amount of the stay. A credit card pre-authorization will be required on arrival for in house credit alternatively all additional services ordered can be paid at the point of purchase.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 5241 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9
M
Mike • couple • gb
10
Perfect place to stay, rooms lovely and location great
Pros:

Staff had a smile and were welcoming

2026-02-14 • via Nuitee
P
peter • family_with_children • gb
10
Pros:

Great hotel, really nice place to be, stayed here many times over the years

Cons:

Nothing

2026-02-14 • via Nuitee
S
Samantha • couple • gb
10
2026-02-13 • via Nuitee
R
Roberto • couple • it
10
Favoloso
Pros:

Ottima posizione, servizi impeccabili e pulizia al top. Ottima colazione e poichè abbiamo provato anche la cena, impeccabile anche questo servizio.

2026-02-13 • via Nuitee
C
Caroline • couple • gb
9
Great hotel, comfortable, relatively quiet and good choice of breakfast items
Pros:

Location, friendly staff, clean, comfortable room

Cons:

Nothing

2026-02-13 • via Nuitee
R
robert • family_with_children • gb
10
2026-02-12 • via Nuitee
N
nivedita • solo_traveller • gb
10
2026-02-12 • via Nuitee
J
Jesper • extended_group • se
10
2026-02-10 • via Nuitee
C
Cristina • couple • it
9
Natale a Londra . Abbiamo soggiornato in questo hotel per 4 notti. Posizione centrale vicino a due metro in un quartiere
Pros:

Posizione, pulizia, colazione

Cons:

Mi è piaciuto tutto.

2026-02-10 • via Nuitee
A
Annamaria • family_with_children • it
10
2026-02-10 • via Nuitee
N
nigel • family_with_children • gb
8
Pros:

Quietness in ThenRoom

Cons:

Nothing

2026-02-10 • via Nuitee
A
andrea • couple • br
10
2026-02-10 • via Nuitee
C
Cynthia • family_with_children • gb
9
Pros:

Couldn’t fault anything.

2026-02-09 • via Nuitee
K
Kani • couple • fr
9
2026-02-09 • via Nuitee
E
Emma • couple • gb
10
2026-02-09 • via Nuitee
E
Emma • couple • gb
10
2026-02-09 • via Nuitee
S
Sharon • couple • gb
10
Friendly staff, great location and will book again later in the year
Pros:

Lovely, modern and clean

Cons:

NA

2026-02-09 • via Nuitee
E
Eva • extended_group • gb
9
Lovely hotel with comfortable bed, friendly staff and a great location.
Pros:

Rooms were nice. Bed was comfortable. Staff were very friendly.

Cons:

Nothing

2026-02-09 • via Nuitee
L
Lucy • couple • gb
10
Brilliant stay, would highly recommend.
Pros:

The staff were super friendly and helpful and the rooms were trendy, clean and well designed. We received a complimentary drink in the bar which I felt was a lovely touch, and the breakfast was delicious with great options. The hotel is on a quiet street within walking distance to two tube stations, Tower Bridge and St Katherine’s Docks. A perfect location for a great hotel.

Cons:

The only issue I found was that the room was extremely warm and there was little natural light with the room we received due to the windows being frosted.

2026-02-09 • via Nuitee
P
Phil • couple • gb
9
2026-02-08 • via Nuitee