Holiday Inn Orizaba by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (208 reviews)
Oriente 6, 892 Colonia Centro , Orizaba , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Good food
Cons:
Insect bites
Small pool
Noise from nearby bar

Categories

Cleanliness
8.26
Some guests noted cleanliness issues like insect bites and dated carpets.
Service
9.23
Overall, guests found the staff to be friendly and helpful.
Location
9.27
Multiple reviews highlighted the hotel's great location close to attractions.
Room Quality
8.72
Rooms were described as comfortable, though some noted the hotel is a bit old.
Amenities
8.25
The pool was mentioned to be small, but generally the amenities were positively received.
Value for Money
8.71
Value perception was generally positive, though some fussed about the pool.
Food and Beverage
9.26
Guests enjoyed the food and breakfast options, with specific praise for the taco buffet.
Overall Experience
8.73
The overall experience was generally positive, with some minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:27

Property Description

Convenient Location:
Situated on Orizaba's main road, Holiday Inn Orizaba is a mere 3 minutes' drive from the city centre, making it an ideal choice for travelers looking for accessibility and convenience.

Modern Amenities:
Enjoy a range of modern amenities including a fitness centre, indoor pool, and rooms equipped with free Wi-Fi and LCD cable TV, ensuring a comfortable and enjoyable stay for all guests.

Culinary Delights and Nearby Attractions:
Indulge in Mexican and international cuisine at the hotel's restaurant and unwind at the bar. With the Ixtaczoquitlan Business Park nearby and attractions like Plaza Valle Shopping Centre, State Art Museum, and the cathedral within minutes, Holiday Inn Orizaba offers the perfect blend of business and leisure. Book your stay now for a memorable experience.

Important information:

Please note that the property offers guest access with a guide dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VER

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 208 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
I
Iván • family_with_children • mx
10
Pros:

La atención y camas

Cons:

Nada

2026-03-02 • via Nuitee
M
marco • family_with_children • us
7
2026-02-12 • via Nuitee
R
Roque Agustin • family_with_children • mx
7
2026-01-27 • via Nuitee
N
Neftali • extended_group • mx
10
Placentera
Pros:

Muy comodo y muy limpio y el personal muy amables. Un 10

2026-01-22 • via Nuitee
C
Collin • solo_traveller • us
10
Wonderful
Pros:

Everything

Cons:

Nothing

2026-01-21 • via Nuitee
N
Nancy A. • family_with_children • mx
9
Muy confortable el hotal, siempre nos ha gustado por sus camas super cómodas.
Pros:

no probé el desayuno, la ubicación es excelente

Cons:

nada

2026-01-13 • via Nuitee
K
Kim • family_with_children • us
6
Pros:

The staff was great! The room was clean and nice linens.

Cons:

My shower was lukewarm at best. There were kids running up and down the hall yelling and even knocked on my door! After a long day on the road and knowing it was going you be an early morning, I did told them to knock it off at 11. There was a train every two hours or so.

2026-01-11 • via Nuitee
S
SARAHI • family_with_children • mx
10
Les recomiendo ampliamente este hotel
Pros:

el confort de las habitaciones es de 10, el bufett vale la pena, todo esta delicioso

Cons:

La alberca tiene poca profundidad y lamentablemente no hay vigilancia, puede llegar gente y hacer mucho escandalo o incluso lastimar a niños pequeños y nadie les dice nada

2026-01-06 • via Nuitee
I
Ivonne • family_with_children • mx
8
Estuvo más o menos bien
Pros:

Le falto variedad, los hotcakes super duros parecían galletas, había meseros pero no nos hacían caso cuando terminábamos un plato ahí los dejaron hasta que nos fuimos nos sentíamos muy incomodos por los platos sucios mientras desayunábamos, pagamos la habitación con desayuno incluido.

Cons:

La ubicación esta lejos de todas las atracciones, ya es viejo el hotel.

2026-01-06 • via Nuitee
L
Lily • family_with_children • mx
7
Buena, pero si considerar la parte de la limpieza a cuartos
Pros:

Es mi hotel favorito para hospedarme desde hace 3 años, me gustó que esta remodelado y la atención de los recepcionistas y servicio a cuartos es muy buena.

Cons:

La limpieza, estuve 3 noches y nunca barrieron, me di cuenta porque se me cayeron unos dulces y al regresar por la noche en uno de esos dias vi el polvo y los dulces en el mismo lugar, los vasos, uno lo ensucie y nunca lo cambiaron el otro se lo llevaron, pues eran dos personas y no lo regresaron.

2025-12-31 • via Nuitee
A
Angelica Elizabeth • extended_group • mx
9
Cons:

La comida del restaurante no me pareció buena, si es variada y la atención buena, pero en general a todos los alimentos les faltaba sazón.

2025-12-31 • via Nuitee
M
Marlene Yolanda • family_with_children • mx
3
Pros:

La cercanía al centro y estación de autobuses

Cons:

La mala organización al momento de hacer el check in porque no tenían un control real de las habitaciones y demoraron más de 1 hora para poder entregar las habitaciones sin contemplar el número de llegada y mintiendo sobre el tiempo de espera, no compensaron o mostraron alguna resolución efectiva, haciendo que incluso varios clientes llegaran a cancelar en ese mismo momento.

2025-12-29 • via Nuitee
I
Isabel • family_with_children • mx
10
Formidable
Pros:

El desayuno y la ubicación son excelentes.

2025-12-28 • via Nuitee
G
Gilberto • family_with_children • mx
8
Pros:

Buena ubicación, personal amable

Cons:

Son cuenta chiles, le cobran 100 pesos si pierde uno la llave. Desayuno infantil gratis es un engaño.

2025-12-28 • via Nuitee
K
Kathleen • family_with_children • de
10
2025-12-26 • via Nuitee
C
clau parra • family_with_children • mx
10
Pros:

Todo perfecto.

Cons:

Que extraviaron el llavero de las llaves del auto de mi novio. Y no tenían ni siquiera por que quitarle el llavero. Finalmente aparecieron, pero no tenían por que quitarlo.

2025-12-26 • via Nuitee
C
Carlos • family_with_children • mx
10
2025-12-21 • via Nuitee
L
Lara Perez • solo_traveller • mx
10
2025-12-20 • via Nuitee
T
TT • family_with_children • mx
10
Pros:

El servicio 10

2025-12-15 • via Nuitee
• extended_group • nl
10
2025-12-13 • via Nuitee