Quality Faria Lima

Hotels
Quality Hotel
8.3 (1539 reviews)
Rua Diogo Moreira , 247 , Sao Paulo , br

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location (many mentions)
Friendly and helpful staff / reception
Good breakfast for many guests
Clean and pleasant rooms noted frequently
Comfortable rooms and good views
Leisure area praised
Organized and welcoming hotel environment
Flexibility (e.g., extended check-out) appreciated
Cons:
Isolated serious complaint about parking/vehicle damage and poor communication
Inconsistent food/restaurant service at midday; some poor dishes
Breakfast variety could be improved (and better espresso)
Room maintenance issues (leaking tap, non-working hairdryer, coffee machine)
Beds / pillows not comfortable for some guests
Delays in room cleaning reported
Elevator system problems
Lack of luggage support and wet external balcony reported

Categories

Cleanliness
8
Generally praised as very clean and well kept in multiple reviews (e.g., 'todo muito limpo', 'limpo e cheiroso'), though a few mentions note maintenance/cleaning issues in bathrooms and occasional lapses (dripping tap, hairdryer not working), so score is slightly below target.
Service
9.2
Staff frequently praised for helpfulness, excellent reception and accommodations (extended check-out, assistance with directions); several reviews explicitly call the team excellent. One significant negative about non-response regarding a parking/vehicle incident lowers this slightly but overall service sentiment is very strong.
Location
9
Location repeatedly highlighted as excellent and a key positive across many reviews ('A localização é excelente', 'Localização'). Strong consensus supports a high score.
Room Quality
7.8
Rooms described as comfortable and spacious in many reviews, but there are recurring complaints about pillows/beds not comfortable, issues with room amenities (non-working hairdryer, coffee machine) and occasional maintenance, so room quality is below target.
Amenities
8
Leisure area and views noted positively; breakfast service and facilities receive mixed feedback (good variety for some, lacking for others). Problems reported with elevators, coffee machine and lack of luggage support—resulting in a slight downgrade.
Value for Money
8.3
Not extensively discussed in reviews; assigned target overall rating as reported value impressions are not explicit.
Food and Beverage
8.1
Breakfast is often praised as delicious and varied, but several guests requested more variety or better coffee; one report of poor lunchtime buffet/food quality lowers the score slightly.
Overall Experience
8
Most guests report a very good to excellent stay (family recommendations, 'Foi perfeito', 'Excelente'), but some operational and maintenance issues (cleaning delays, parking incident, food/service inconsistencies) temper the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 23:58

Property Description

Luxurious Accommodation
Quality Faria Lima, located just 200 meters from the financial center on Faria Lima Avenue, offers elegantly furnished rooms with private balconies, ideal for both business and leisure travelers. The rooms feature modern decor, a spacious work desk, and a flat-screen TV for entertainment.

Relaxation and Recreation
Guests can unwind at the hotel's pool and sauna, perfect for rejuvenation after a busy day of work or exploring the city. The added convenience of ironing facilities and a safe in the rooms ensures a comfortable stay for all guests.

Delicious Dining and Nearby Attractions
Start your day with a delicious breakfast spread at the hotel's restaurant, offering a variety of fresh fruits and baked goods. Explore the nearby Eldorado Shopping mall for more dining options or take a short walk to the iconic Iguatemi Shopping Center. With the University of Sao Paulo just a short drive away, Quality Faria Lima is the perfect choice for your stay in Sao Paulo.

Book now for a memorable and convenient stay at Quality Faria Lima.

Important information:

Please note, guests must present the confirmation voucher upon check-in. Reservations must contain the guests first and last name.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Please note, starting on 21/11/2025, we will begin renovations on the sidewalk, facade, pool, sauna, and gym. During this period, there may be noise and partial closures at the hotel entrance. We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Location

Guest Reviews

8.3
Based on 1539 reviews
Cleanliness: 8
Service: 9.2
Location: 9
Room Quality: 7.8
Amenities: 8
Value for Money: 8.3
Food and Beverage: 8.1
Overall Experience: 8
F
Fontana family_with_children br
9
2026-09-11 via Nuitee
B
Barbara solo_traveller br
10
2026-09-08 via Nuitee
A
Andreas couple de
8
2026-09-08 via Nuitee
R
RODOLFO solo_traveller br
9
Quality Faria Lima ótima Localização!
Pros:

Ótima Localização, não fica em avenida movimentada. Próximo ao shopping Eldorado. Tem uma excelente academia que adoramos. Um bom café.
Quarto 10⁰ andar, com um excelente espaço, cama confortável.

Cons:

So achei que podiam melhorar (atualizar) o layout do buffet do café. Em um dia cheio fica difícil de pegar os alimentos.
Podiam pensar em melhorar o layout da entrada do hotel.

2026-09-08 via Nuitee
K
Karla family_with_children br
5
Muito caro para o que entrega
Pros:

Cama confortável

Cons:

Quarto pequeno

2026-09-07 via Nuitee
T
Thaise solo_traveller br
8
2026-09-06 via Nuitee
P
Pamela solo_traveller cl
10
Definitivamente es para volver!
Pros:

La habitacion maravillosa y la ubicacion muy buena!

2026-09-04 via Nuitee
M
Madson Luiz solo_traveller br
10
2026-09-02 via Nuitee
E
Eduardo couple br
8
2026-08-26 via Nuitee
F
francisleyas family_with_children br
9
Excelente opção na região de Pinheiros
Pros:

O hotel fica em uma excelente localização, perto de metrô, pontos de ônibus e do Shopping Eldorado. É uma região segura e de fácil acesso (claro que depende do trânsito de SP). Equipe educada e acolhedora, café da manhã bem descente. Quarto limpo e silencioso.

Cons:

Nada a observar

2026-08-25 via Nuitee
T
Tiago couple br
10
Estadia recomendada. Indico utilizar taxy por mais rapidez no transito.
Pros:

Sim, padrão bom.

Cons:

sem queixas.

2026-08-24 via Nuitee
C
Carolina family_with_children br
8
Pros:

Quarto confortável, cama e chuveiro bons. E tmbém pedimos late checkout e o hotel cordialmente atendeu nossa solicitação por uma necessidade particular e sem custo adicional.

Cons:

Do barulho logo cedo em um domingo das camareiras conversando no corredor ao limpar os quartos proximos. Pedimos o late checkout para dormirmos até mais tarde, pois teríamos um compromisso muito tarde no domingo, porém acabamos acordando cedo com tanto barulho! Também não aceitaram parcelar o valor da diária, pois havia sido feita a reserva pelo Booking.

2026-08-24 via Nuitee
L
Luciana solo_traveller br
10
2026-08-19 via Nuitee
L
Luciana solo_traveller br
10
2026-08-19 via Nuitee
J
José Felipe solo_traveller br
7
2026-08-19 via Nuitee
J
Jorge Saul extended_group py
8
2026-08-17 via Nuitee
P
Pedro Gomes solo_traveller br
8
2026-08-17 via Nuitee
M
Marcia couple br
8
Boa opção de hospedagem
Pros:

Ótima localização, perto do Shopping Eldorado. O restaurante, para o jantar, com atendimento a la carte, é muito bom. Quarto grande mas banheiro pequeno. Chuveiro bom. Sem carpet no quarto. Café da manhã bem razoável.

Cons:

Nada a considerar.

2026-08-17 via Nuitee
M
MICHELLE solo_traveller br
10
2026-08-16 via Nuitee
R
Reis couple br
10
2026-08-15 via Nuitee