Hilton Scranton & Conference Center

Hotels
•
Hilton Hotels & Resorts
8.6 (532 reviews)
100 Adams Avenue , Scranton , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Inconvenient parking

Categories

Cleanliness
7.85
Several complaints about carpet stains and room cleanliness. Needs improvement.
Service
9.35
Staff received high praise for their friendliness and helpfulness throughout the stay.
Location
9.35
Convenient location for accessing various attractions and the university.
Room Quality
7.85
Room quality varied with some clean features but issues with stains noted.
Amenities
8.35
Amenities like gym and breakfast options mentioned positively despite some issues.
Value for Money
8.35
Prices deemed fair for the services offered, though some fees were unexpected.
Food and Beverage
8.85
Breakfast received high praise and was compared favorably to other hotel offerings.
Overall Experience
8.85
Overall positive experience despite some drawbacks; guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:37

Property Description

Luxurious Accommodations
Experience elegance and comfort at Hilton Scranton & Conference Center. The modern guest rooms, adorned in warm colors, offer a relaxing retreat with upscale amenities including an elegant bathroom, seating area, and work desk.

Top-Notch Facilities
Indulge in the hotel's large indoor pool for a refreshing swim or maintain your fitness routine at the well-equipped fitness center. The business center caters to all your work needs, ensuring a productive stay.

Delightful Dining Options
Savor a delectable buffet at Trolley’s Bistro or unwind with a cocktail at P.J.’s 1910 Pub. With a range of dining options, your culinary desires are sure to be satisfied.

Book now to experience the perfect blend of luxury and convenience at Hilton Scranton & Conference Center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

8.6
Based on 532 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.85
D
Diego • couple • us
8
2026-03-26 • via Nuitee
J
Jacquelyn • family_with_children • us
8
Friendly start. Good location.
Pros:

The location was great along with the parking deck. The staff was super friendly. Nice selection for breakfast.

Cons:

Older so needs updating. Also the comforters need to be replaced. They are balled up and hard inside.

2026-03-26 • via Nuitee
K
Keturah • couple • us
10
2026-03-24 • via Nuitee
C
Chelsie • family_with_children • us
5
Needed a hotel close to Scranton Cultural Center, Hilton was good location for downtown, but expected higher quality fro
Pros:

Proximity, location

Cons:

Leaking sink, bath tub faucet, running toilet, poor lighting in the room, pool heat was not on, ice machine broken, unfriendly staff at the coffee bar

2026-03-23 • via Nuitee
J
Joseph • couple • us
8
It was nice !
Cons:

Water pressure six floor was little weak. Shower door was off the trac.

2026-03-23 • via Nuitee
K
Katherine • family_with_children • us
9
Excellent, caring front desk staff. Would stay here again next time. Very good breakfast.
Pros:

The breakfast was excellent. We arrived at the opening and was pleased with the offerings and custom omelette from polite and professional staff.

2026-03-16 • via Nuitee
P
Pamela • couple • us
8
Staff at hotel were very kind and helpful. Breakfast was very good.
Pros:

Great location!

Cons:

Rooms were a little dated

2026-03-16 • via Nuitee
W
Walter • couple • us
10
The day was great was easy to get to staff was very very nice
Pros:

Right in the center of town where I grew up family it was very close to hotel

Cons:

There was nothing that was really disheartening that we did like didn’t like

2026-03-11 • via Nuitee
B
Brenda • couple • us
10
2026-03-03 • via Nuitee
D
DavEB12186 • Family
10
Enjoyable brunch
Pros:

Katie, Angie, and Carl were personable, professional and friendly. Great service and food.

2026-03-01 • via Tripadvisor
K
Kristina • solo_traveller • us
10
2026-02-27 • via Nuitee
C
Cruiser828458 • Business • Pretzsch, Saxony-Anhalt
10
Hilton breakfast
Pros:

Breakfast is very good and the staff is great. They even got me gluten free bread when i asked. I love Angela.

2026-02-26 • via Tripadvisor
J
joshgY2264UH • Business
10
Best Breakfast Atmosphere
Pros:

Excellent service! Especially breakfast. Angie provided a very friendly atmosphere and remembered me even after months addressing me by Mr George. Very sweet and very respectful. By far the best Hilton employee I’ve ever had interactions with. And I stay weekly at Hiltons 3 weeks a month every month all year.

2026-02-26 • via Tripadvisor
J
Janne6666 • Business • Ieper (Ypres), West Flanders Province
10
Amazing breakfast staff!
Pros:

Breakfast staff and the breakfast is amazing! Love u Angela!

2026-02-26 • via Tripadvisor
C
carloslI2283DL • Couples • Minneapolis, Minnesota
8
Great walkable location!
Pros:

We normally stay at the Hampton inn Clarks Summit when in town to be closer to family, but this time we stayed here to be within walking distance of the Lackawanna College graduation, which we were glad we did after seeing the traffic and parking situation around the campus!
When we arrived for check in the lobby was a little chaotic and loud due to it also being the site of Scranton High School’s prom, but we were helped promptly, and the agent called us up over a group that tried to cut us in line. We appreciated that attention to detail. Check in went smoothly and the staff were all friendly.
We were assigned a room on the second floor which is also where the prom was being held. Upon exiting the elevator it was very noisy with music and talking, but once we entered the guest room corridor the noise disappeared almost completely and from our room you would never have known there was a party going on just down the hall! I would have liked to see a keycard door between the banquet space and guest rooms but it wasn’t a huge deal.
Our room itself was fine. Nothing spectacular, definitely a little dated but nothing concerning or unsanitary. The air conditioning worked well. We like it very cold for sleeping and it didn’t quite get as cold as we like it but I think for most people it would be fine.
The parking is in a public ramp but we were able to find a spot pretty easily. I didn’t like that we had to walk outside to get to the hotel from parking, it wasn’t super far but wouldn’t be fun in colder months. As long as you read the parking instructions before you arrive it’s easy to figure out where to go, just make sure you bring your ticket to the front desk when you arrive.
I was slightly disappointed by the onsite café. I first had to wait a long time before anyone came out to help me, then several of the menu items I requested were unavailable. The items we did get were nothing too spectacular either but they were fine. The onsite restaurant was good and the staff were very nice there.
On my next visit, if the price is the same or less than other nearby hotels I would definitely stay there, but if the price was higher I would probably pick somewhere else, unless I needed to be in that exact location again for an event.

2026-02-20 • via Tripadvisor
S
Samuel • couple • us
8
2026-02-14 • via Nuitee
R
Rinda • family_with_children • us
9
2026-01-28 • via Nuitee
L
Lyons • extended_group • us
10
Excellent
Pros:

Always great.Great front desk staff.

2026-01-28 • via Nuitee
M
Mo • family_with_children • us
1
2026-01-23 • via Nuitee
A
Alexis • family_with_children • us
3
2026-01-19 • via Nuitee