Hilton Scranton & Conference Center

Hotels
•
Hilton Hotels & Resorts
8.6 (601 reviews)
100 Adams Avenue , Scranton , us
+1 570-343-3000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Inconvenient parking

Categories

Cleanliness
7.85
Several complaints about carpet stains and room cleanliness. Needs improvement.
Service
9.35
Staff received high praise for their friendliness and helpfulness throughout the stay.
Location
9.35
Convenient location for accessing various attractions and the university.
Room Quality
7.85
Room quality varied with some clean features but issues with stains noted.
Amenities
8.35
Amenities like gym and breakfast options mentioned positively despite some issues.
Value for Money
8.35
Prices deemed fair for the services offered, though some fees were unexpected.
Food and Beverage
8.85
Breakfast received high praise and was compared favorably to other hotel offerings.
Overall Experience
8.85
Overall positive experience despite some drawbacks; guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:37

Property Description

Luxurious Accommodations
Experience elegance and comfort at Hilton Scranton & Conference Center. The modern guest rooms, adorned in warm colors, offer a relaxing retreat with upscale amenities including an elegant bathroom, seating area, and work desk.

Top-Notch Facilities
Indulge in the hotel's large indoor pool for a refreshing swim or maintain your fitness routine at the well-equipped fitness center. The business center caters to all your work needs, ensuring a productive stay.

Delightful Dining Options
Savor a delectable buffet at Trolley’s Bistro or unwind with a cocktail at P.J.’s 1910 Pub. With a range of dining options, your culinary desires are sure to be satisfied.

Book now to experience the perfect blend of luxury and convenience at Hilton Scranton & Conference Center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVP

Location

Guest Reviews

8.6
Based on 601 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.85
B
Bill • solo_traveller • us
1
2026-07-24 • via Nuitee
N
Nicole • extended_group • us
9
2026-07-23 • via Nuitee
P
Peter • solo_traveller • us
9
2026-07-22 • via Nuitee
M
marygrace • solo_traveller • us
1
It was horrifying to be without water and no protocol provided for how to proceed.
Pros:

Nothing about the facility. There was no water the entire weekend. OSHA should have been called in. I expect a refund or partial refund to say the least. The only thing I liked was being with the people who were also there for our convention.

Cons:

Lots....

2026-07-21 • via Nuitee
V
Valters • family_with_children • lv
9
2026-07-20 • via Nuitee
T
Thepiedmontgirl • Couples • High Point, North Carolina
2
Stay Away
Pros:

This is absolutely the dirtiest hotel I have ever stayed at. Unfortunately, I walked on the carpet without my shoes. My bottom of feet were black. The only people that were friendly were the housekeepers. You have to pay for parking but the only access to the hotel is outside. I really try not to leave a bad review. However, this place is a pit. How can it possibly be a Hilton hotel?

2026-07-14 • via Tripadvisor
H
Hargreaves • solo_traveller • us
9
Scranton Conference Center
Pros:

Convenience . Check staff was excellent and very helpful.

Cons:

Breakfast buffet was way over priced. Neither my wife or I have large appetites so we didn't eat much but the price was high.
Bathroom seat was loose which we reported in the morning and the clerk told us it would be taken care of.

2026-07-14 • via Nuitee
M
Michelle • couple • us
10
2026-07-05 • via Nuitee
N
Nikola • couple • ca
7
2026-07-04 • via Nuitee
L
Lillian • family_with_children • us
8
Pros:

location

Cons:

shower was clogged, TV did not work properly

2026-07-04 • via Nuitee
A
Abby • couple • us
9
2026-06-30 • via Nuitee
P
Pamela • solo_traveller • us
7
Pros:

Beautiful hotel, view sucked, we had a view of the roof AC. Beautiful room, clean. Loved it was close to Steamtown to see the historic trip of the #4014 Big boy train engine. We are closer to Philadelphia but knew the crowds and traffic there would be crazy.

Cons:

Went to use the pool and spa pool twice. First time the spa was closed, the pool was cold and there were no towels. We decided to stay another day because of the train. We told the front desk about the pool, spa and towels. When we came back for the day, the spa was open, no jets and a terrible looking film on top. The pool was still not very warm, but there were towels. I decided not to go in either.

2026-06-29 • via Nuitee
D
Diana • family_with_children • us
7
Toilet problems when we arrived but was fixed. The rooms could’ve been cleaner and updated. For it to be a Hilton I was
Pros:

The location was close to our events and had a lot of stores/restaurants that were walking distance.

Cons:

Felt like the hotel was short staffed. Never saw an employee at the Starbucks to order something. The restaurant had two employees only and wait was long.

2026-06-29 • via Nuitee
L
Linda • family_with_children • us
10
Pros:

Good location.old but kept extremely nice

2026-06-24 • via Nuitee
B
bigalspitzer • Solo travel • Harrisonburg, Virginia
10
A Very Good Place To Stay In Scranton.
Pros:

The staff here are phenomenal. The property immaculately clean. There really isn't a negative thing to say about this hotel. It is pricey yes, but well worth it in customer service that you receive from the staff.

2026-06-22 • via Tripadvisor
M
michel • couple • us
9
Excellent solid stay. No serious problems.
Pros:

Friendly staff. Excellent breakfast with friendly service. Friendly room maintenance.

Cons:

Parking is a little awkward. Their best room is the King Suite as far as I can tell, but it suffered from lack of windows in the second room.

2026-06-22 • via Nuitee
A
Alexandre • extended_group • us
8
Pros:

Location was great

Cons:

Some rooms need updating, and the hot tub did not work

2026-06-21 • via Nuitee
K
Kristin • family_with_children • us
10
2026-06-20 • via Nuitee
S
Seger • couple • us
8
Practicle, comfortable, central, clean.
Pros:

Very central location, great view of the historic Lackawanna Station (now the Radisson), excellent breakfast. Carl, the breakfast cook, was a character and what he made hit the spot!

Cons:

It was a little overpriced and there was a persistent, fairly loud hum from what I assume were the air ducts (we were on the 7th floor).

2026-06-19 • via Nuitee
C
Cynthia • family_with_children • us
10
Big Boy - Big Success
Pros:

Perfect location for downtown Scranton attractions. All within walking distance. Excellent parking.

2026-06-17 • via Nuitee