Park Inn by Radisson, Sydney

Hotels
Park Inn by Radisson Americas
6.5 (581 reviews)
560 Kings Road , Sydney , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Poor maintenance
Lack of basic amenities

Categories

Cleanliness
4.64
Multiple reviews highlight issues with cleanliness, such as dingy bedding and unpleasant smells.
Service
7.11
Service was described variably; mentioned as friendly by some, but problematic at the front desk.
Location
7.65
Comments indicated a good location with parking and access to the airport.
Room Quality
5.1
Rooms are old and poorly maintained. Problems include an uncleanly tub and odors.
Amenities
5.63
Noted lack of basic amenities like drinking water and coffee pods.
Value for Money
8.09
Perceived good pricing for a stopover, but expectations were low.
Food and Beverage
7.14
Breakfast received praise while the absence of room service and coffee was noted.
Overall Experience
6.61
General dissatisfaction with several reviews indicating disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 16:28

Property Description

Indoor Pool and On-Site Restaurant
Enjoy a relaxing swim in our indoor pool and treat yourself to delicious meals at our on-site restaurant.

Well-Equipped Rooms
Unwind in rooms equipped with a flat-screen TV, microwave, coffeemaker, and fridge for your convenience.

Convenient Location
Located just 1 km from downtown Sydney, explore nearby attractions like Casino Nova Scotia and Cossit House Museum.

Book your stay at Hearthstone Inn Sydney for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQY

Location

Guest Reviews

6.5
Based on 581 reviews
Cleanliness: 4.64
Service: 7.11
Location: 7.65
Room Quality: 5.1
Amenities: 5.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 6.61
D
Dube solo_traveller ca
8
2026-08-29 via Nuitee
S
Suzanne couple ca
1
Pros:

Nothing

Cons:

Cockroach on the wall in the hallway. Bathroom was not clean in the room. Musty smell

2026-08-27 via Nuitee
D
David extended_group ca
8
Nice stay
Pros:

Just fine

Cons:

Very little

2026-08-24 via Nuitee
A
Angela solo_traveller ca
6
Cons:

Continunios issues with the AC not working properly..

2026-08-24 via Nuitee
V
Vernicia couple us
4
Pros:

It was close to love one

Cons:

The bathroom was just to small it was no coffee maker in room

2026-08-24 via Nuitee
M
Maria solo_traveller ca
8
2026-08-22 via Nuitee
C
C M Zaved solo_traveller ca
1
2026-08-19 via Nuitee
C
Christopher couple ca
4
Not pleasant
Pros:

Unfortunately there was little to like ..the outside facade was inviting.the rooms have comfortable beds good tv’s and nice tables. The bathrooms where a different matter!

Cons:

Inadequate parking. There was apparent water damage on the first floor, ceiling tiles showing water stains .hardwood flooring separating along seams, 3-4 dehumidifiers employed along hallway the smell of mildew perhaps mould in the hallway. The bathrooms have no air vents for removing condensation from using shower the moisture collected on ceiling and corners and resulting mould could be readily seen Room 213 the bathroom had new sink, tub and toilet nice fixtures. The painting of the walls and chaulking of tub was substandard obviously someone with little or no experience did a poor job. It was a poor DIY operation the whole bathroom experience left a lot to be desired. I will not make a retur visit nor could I make a positive recommendation to anyone friend or foe!

2026-08-19 via Nuitee
C
C M Zaved solo_traveller ca
1
Nightmare
Pros:

Nothing

Cons:

AC doesn’t work, wet floors, beds uncomfortable

2026-08-19 via Nuitee
C
Crystal family_with_children ca
5
Not worth the money
Pros:

It was a place to sleep and shower.

Cons:

The bathroom had no fan, the floor was dirty especially behind the bed. The lights weren’t working in the room so I had to plug them in myself, there was no service to bring towels to the room and no phone to call down to the lobby. There was insufficient parking and the land around the hotel needed to be mowed. The hallways and staircases were stinky and musty smelling. The wall lights kept turning and nearly falling off of the walls. The key cards both stopped working the day we got checked in.

2026-08-17 via Nuitee
B
Beatrice solo_traveller ca
10
2026-08-16 via Nuitee
R
Rodney couple ca
6
2026-08-16 via Nuitee
D
Darcy solo_traveller ca
8
2026-08-15 via Nuitee
J
Jasmine solo_traveller ca
3
Bad day
Pros:

Accessible

Cons:

Smelly beddings triggers my allergies

2026-08-14 via Nuitee
Q
Queenie family_with_children ca
1
Bad
Pros:

No breakfast

Cons:

No kettle available, no lamp available.
No elevator. Rooms were barely livable as it was way tooooooo damp. Head a headache from all the dampness. Worst stay ever at a hotel.

2026-08-13 via Nuitee
A
Allison couple ca
2
2026-08-13 via Nuitee
P
Pierre solo_traveller ca
5
Dated Hotel,
Pros:

Close to restaurants

Cons:

Dated, not clean, staff was friendly

2026-08-10 via Nuitee
C
chidiebere solo_traveller ca
7
A good stay.
Pros:

Is a good place but the vending machine should be made to accept debit/ credit card.

Cons:

The staff and the Receptionist were bri friendly and accommodating.

2026-08-10 via Nuitee
N
Natasha family_with_children ca
1
2026-08-10 via Nuitee
M
MICHEL family_with_children ca
5
Pros:

Check-in and check-out were fine. The beds were good and comfortable, the air conditioner worked fine and the TV was fine as was the bathroom overall. Staff were pleasant and helpful. Staff also communicated well before my arrival with an issue via email. I didn't go to their restaurant. I was only at the Inn to sleep at the end of the day. The refrigerator worked very good and its freezer quickly froze my ice packs.

Cons:

The desk lamp in the room would not light up due to a problem with the switch. The floor lamp worked but the switch was bad on that too so I had to unplug it from the wall in onder to turn it on and off. The two lamps on the bed headboards did not work either so ultimately, I only had one dim floor lamp in the room at night so it was very dark. I had to turn on the TV for a bit of additional lighting. The bathroom fan did not work either. Small improvements (new lamps with proper working switches) would make a big difference.
I was nonetheless surprised that this Inn is affiliated with the Radisson brand.

2026-08-09 via Nuitee