Facilities

Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
Conference space
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Room cleanliness issues
Temperature discomfort

Categories

Cleanliness
6.43
Room cleanliness was mentioned as limited, with issues related to odor and maintenance.
Service
8.4
The reception staff were consistently described as friendly and helpful throughout various reviews.
Location
8.44
Multiple reviews highlighted the convenience of the hotel's location for family travelers.
Room Quality
6.89
Room temperature issues were raised, indicating discomfort during the stay.
Amenities
7.42
Amenities were generally adequate, though some reviews hinted at the need for improvement.
Value for Money
7.38
Some reviews expressed that while the price was high, the experience was acceptable.
Food and Beverage
7.43
Food options were not specifically mentioned but generally met expectations.
Overall Experience
8.4
Most reviews expressed a willingness to recommend the hotel and return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:08

Property Description

Experience a perfect blend of comfort and elegance at The Crown London, your ideal retreat in the heart of Cricklewood.

Exceptional Dining
Savor the rich flavors of Pan-Asian cuisine at our PanAsia Restaurant, or enjoy the cozy atmosphere of our coffee shop/cafe. With 24-hour room service and two vibrant bars/lounges, delightful dining options await at any hour.

Spacious Event Facilities
Planning a conference or special event? Our hotel features over 4,400 square feet of versatile meeting spaces, including six well-equipped rooms and a grand banquet hall, ideal for any occasion.

Comfortable Accommodations
Relax in one of our 152 air-conditioned rooms, each featuring a plush pillowtop bed and modern amenities including flat-screen TVs and complimentary internet access, ensuring a restful stay.

Book your stay at The Crown London today and let us create unforgettable memories for you!

Important information:

  • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

7.6
Based on 251 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.44
Room Quality: 6.89
Amenities: 7.42
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 8.4
C
colinfB4849GK • Couples
10
Fab stay
Pros:

Florame and Julie were amazing

2026-02-28 • via Tripadvisor
H
hollyrachelled • Couples
4
Okay
Pros:

Staff at check-in were friendly, although not much information was provided about the hotel or the room.

When we arrived, we found we had been given a family room instead of the executive room I had booked. At first this wasn’t a major concern, especially as we were only staying for one night and planned to spend most of our time out exploring the surrounding area.

There were, however, a few maintenance issues that caused some inconvenience. The room was very cold, and the air conditioning/heating unit was broken and had fallen off the wall. We were later able to use another unit, which helped. In the bathroom, the shower head was loose and came apart during use, spraying water everywhere. We managed to fix it ourselves, but the bath tap was also faulty and difficult to turn off.

During the night, the fire alarm went off at around 1:00am for about 10 minutes, then continued going on and off until roughly 2:30am, and was triggered again at around 4:00am, which did disrupt our sleep.

Overall, we wouldn’t say the stay was extremely disappointing given that we were only there for one night and spent very little time in the hotel.

These were simply a few issues that were inconvenient during our stay, and worth noting for improvement.

2026-02-22 • via Tripadvisor
G
Global31949215885 • Family
10
Amazing
Pros:

I was with my family and the breakfast was amazing. Thanks a lot to Leno!

2026-02-12 • via Tripadvisor
J
juliancL6600BV • Family
10
Very good
Pros:

We had an amazing time at breakfast! The food was great, and Lino Joseph, our server, was incredibly friendly, attentive, and professional. He truly made our experience special. Thank you, Lino!

2026-02-11 • via Tripadvisor
A
ArtCorbett • Business • Belfast, Northern Ireland
10
Breakfast at the Crown.
Pros:

I have been staying at this wonderful hotel for almost a year now, working on various Projects in the London area, the staff are just wonderful and tend to all your needs, from breakfast in the morning with Lino-Matt who is always smiling and cannot do enough for you to Bartek and the front desk staff who always greet you with a wonderful hello and welcome back. Highly recommend a stay , rooms are very spacious and comfortable with lots of tea and coffee freshly replaced daily.

2026-02-11 • via Tripadvisor
W
Wander13859233673 • Solo travel
10
Perfect
Pros:

Lino so helpful n cheerful guy, very good thx a lot

2026-02-11 • via Tripadvisor
X
xanderg2026 • Friends getaway
10
Stay was good
Pros:

The stay was very good. It’s in a fun location, and everyone was very welcoming. Lino Joseph Matthew was very nice and the others who ran the breakfast were great each morning ! There is a nice open lounge when you come in that was a great spot to hang out.

2026-02-09 • via Tripadvisor
D
dylangJ2769RG • Friends getaway
10
Breakfast
Pros:

I had a great experience the breakfast was excellent and the service was great as well. Lino was very friendly and helpful to us.

2026-02-09 • via Tripadvisor
S
shorelinec522 • Family
10
Very nice
Pros:

Lino served us today
Very nice chap,,
Lovely breakfast.
my sister will always remember not to put a croissant in the toaster 🙈😁

2026-02-09 • via Tripadvisor
5
575yiannisa • Couples • London, England
10
Fantastic visit
Pros:

Lovely hotel, great service by Toloo. Nice welcoming area and really kind staff. It is clean and well maintained. Nice music as well.

2026-02-07 • via Tripadvisor
3
395phuongt • Couples
10
Lovely experience
Pros:

Excellent services from Toloo. Everything was well-organized, clean, and professionally managed. Highly recommended!

2026-02-07 • via Tripadvisor
Q
Q2877LWdavidg • Business • Milton Keynes, Buckinghamshire, England
10
The crown hotel AMAZING!
Pros:

The Crown Hotel is amazing, lovely and pleasant, full of charm and character, what a fantastic hotel to visit and stay, exceptional service from both Lino Joseph and Akrithi, always welcoming with a smile and on hand for any enquiry. They always go above and beyond expectations! Thank you both!
Great room and well priced excellent stay had and would definitely recommend staying again! Thank u.

2026-02-05 • via Tripadvisor
A
ahmetu811 • Friends getaway
10
Stay
Pros:

I have a lovely stay and Flora is helpful.And we enjoyed our meals and stay. We highly recommemd the hotel
salute to fiora

2026-01-27 • via Tripadvisor
F
fatahh2026 • Friends getaway
10
Good
Pros:

It was very nice and the workers are very kind.I would recommend to others for a nice expensive experience .Tha k you and goodnye

2026-01-24 • via Tripadvisor
A
angelovA5990YI • Friends getaway
10
Customer service
Pros:

Great customer service and hospitality, will be back Julie.

2026-01-21 • via Tripadvisor
B
B2814MFangelog • Friends getaway
10
Customers service
Pros:

Great customer service specially from Julie. Will be back next time

2026-01-21 • via Tripadvisor
E
Escape607604 • Business • Dubai, Emirate of Dubai
10
Best staff, especially Denise and Florame.
Pros:

Catering staff, domestic staff, reception staff especially Denise and Florame are the best!!
Hotel itself in dire need of renovation but managing our business needs for now.

2026-01-18 • via Tripadvisor
J
jacklA655RU • Family
10
A great place to stay
Pros:

An amazing experience! The Crown is a lovely hotel. With large, functional rooms. I have stayed here before, I enjoyed it so much, this time I’ve brought mother along. As on my previous stay, the staff is what makes this hotel stand out. The staff are not simply professional; they go way beyond their duty to make sure my stay is as enjoyable as possible. They are extremely friendly, attentive and accommodating. I’d especially like to mention Toloo, Florame and Larissa by name. They are all super, super nice. They are a large part of the reason why I stay at The Crown again and again. Would definitely recommend The Crown Cricklewood to friends and family.

2026-01-18 • via Tripadvisor
S
scooty91 • Business
8
Great place to stop off
Pros:

Very nice staff helpful , hotel, some rooms a little dated , could be doing with better coffee machines in rooms , however decent quality rooms for what they charge , great location for commuting into London and further a field

2026-01-15 • via Tripadvisor
J
jonaU9601IB • Solo travel
10
Great experience at the Crown Hotel
Pros:

The hotel staff were simply wonderful. Toloo greeted me with a warm welcome and shared all the great services of the hotel. I can’t forget how delight the atmosphere was. The hotel has quiet spaces to work and chat with low noise levels and comfortable seats.

2026-01-14 • via Tripadvisor