Omni Mount Washington Resort & Spa

Absolutely stunning hotel. Staff was attentive and kind. Golf was incredible. We were able to mountain bike from the resort to some beautiful spots. Overall, the food could have been a little better but great experience!

Enjoyed an amazing visit with excellent customer service and amenities. The only surprising moment was when they served martinis in champagne flutes. At our request we switched to rocks glasses.

Absolutely gorgeous! The service was impeccable and the food was fantastic. Walking into the lobby is like stepping back in time. The rooms are beautiful and no detail was overlooked.

What truly sets the Omni Mount Washington Resort apart is the combination of its magnificent historic building, breathtaking surroundings, and excellent service. Our stay at the birthplace of the International Monetary Fund was memorable from beginning to end. We’d gladly return and highly recommend this resort to anyone visiting the White Mountains.

Rehearsal dinner and welcome party.
All of the help were excellent!
I had the most interaction with Abhishek who was tending bar. I got numerous compliments about him thru the night. He was fast, friendly, knew what people wanted when they returned to bar.
Great employee!!

Beautiful property itself

This resort was fantastic. Family and pet friendly, cozy, historic, beautifully maintained, and had every possible amenity you could want. The sitting areas are numerous and varied, and the sunsets perfect. Good food, close to hiking, and one of the most beautiful resorts in the country. Pricy but worth the splurge.

Derick the shuttle bus driver was incredible. We had an early flight and valet doesn’t start til 7am. He drove us around searching for our car to make sure we got to airport on time ensuring the wonderful trip didn’t end with a missed flight.

To preface, I am a member of the Egg Clearinghouse group that stayed this August. During our meals, Abhishek was an amazing bartender, and always lightened our moods through his professional bartending and genuine character. I owe him for all of the shirley temples he made for us, and to the ones he had pre-made before the final dinner. This is not to denounce the obvious effort and attention to detail the rest of the hotel staff and meal staff possessed, but rather to exemplify the skills of Abhishek. Thanks, again.

Stayed in Presidential Suite and all was good. Quiet area of hotel and turn down in evening. Dinner menu at Arms not appealing and not that good. Exercise area at main hotel updated and very good. Nice pool area and food. Food at 1902 Dining Room warm and not hot. Did early check-n on line and confirmed via Omni email but hotel did not have this info when I checked in at front desk upon arrival. Had to go through check-in process at hotel.

My husband and I recently stayed 2 nights at the Omni Mount Washington. We have stayed at Omni resorts before, and even used one for our hotel room block for our wedding! We were very excited for a luxury stay with Omni, a company we know and have had great experiences with.

Unfortunately, we were very disappointed by our stay at the Omni Mount Washington. Our biggest concern was cleanliness. The carpets in main areas of the hotel appeared matted and dirty, like they hadn’t been vacuumed in ages. We chalked this up to it being an older, historic hotel.

However, our experience continued to worsen once we got to our room. We stayed in room 257 in one of the main wings of the hotel. We noticed that the room was not properly cleaned. There was hair on the bathroom floor and in the sink, and visible scum on the shower walls and tub walls. When I used the toilet, I went to grab toilet paper and the spring-loaded bar holding the toilet paper immediately fell to the ground. I put the bar back in, but the same issue occurred several times. We had to be incredibly gentle to prevent it from falling.

In the common areas, several coffee tables had people’s trash sitting there that looked like it had not been attended to in several hours. Personally, I would clean up after myself and would expect guests to clean up after themselves as well, but at a luxury hotel I would also expect hotel staff to ensure their common spaces and lobbies are clean.

Additionally, the indoor pool and hot tub water appeared cloudy and dirty, which turned us off from using these amenities.

The only bright spot was the location of the hotel and the kind front desk staff member who gave us hiking recommendations upon check-in.

All in all, my husband and I were very disappointed and would not stay at this location again. We will be hesitant to continue to stay with Omni in the future after this experience, which is a shame. This was far from the luxury experience that Omni prides itself on. Save your money and stay elsewhere!

Amazing hotel built in the era that the Titanic was built and has maintained the wood work and decor that takes you back in time. Shout out to excellent service from Ben Hogan and Dantetak(?sp -waitress at brunch in main dining)!!

Abhishek was the most kindest and hardworking bartender I have ever. He prepared a surplus of Shirley temples for me, and scholars. He made sure I had a great experience.

Everything is always fantastic. Specifically the bartenders during our company dinners!!! My company orders several, probably way too many, Shirley temples, and Abhishek & James were so incredible. On night 3 of our visit, Abhishek prepared Shirley temples in advance for our group. Everyone was so excited!! He is so amazing!

Great especially Abhishek the bar tender with the Shirley temple’s were so good I give it a ten out of ten

Amazing food and amazing service! Zach was great! We will back

We had an amazing week - the resort was beautiful, the staff was amazing and the week was exactly the relaxing time we needed!

Let's start with the positives: the location and surrounding mountain views are absolutely stunning. We have stayed at the Mount Washington multiple times over the past 15 years, and the hotel's common areas have always been beautiful and conducive to a relaxing getaway.

Unfortunately, this visit was incredibly disappointing because of our room—and the way it was represented. We booked a two-bedroom family suite with a sitting area and sofa bed at approximately $1,200 per night. What we received was a train-style layout of sequentially connected rooms: the primary bedroom led to the bathroom, which led to the second bedroom, which then led to the sitting area.

This meant that anyone staying in the primary bedroom had to walk through the second bedroom to access the sitting area. Likewise, anyone sleeping on the sofa bed had to walk through the second bedroom to get to the bathroom. This awkward configuration made the suite impractical for a family and was nothing like what we expected based on the photos and description.

If the hotel is going to offer a room with such an unusual layout, it should be clearly disclosed. A floor plan should be included, and the photos should accurately represent the accommodations so guests can make an informed decision.

When we raised our concerns with management, they apologized but offered no meaningful resolution. There was no offer to move us to different accommodations, no adjustment to the room rate, and not even a complimentary food or beverage credit. We were left feeling that our concerns simply didn't matter.

This stay was especially important because we were celebrating my parents' 50th wedding anniversary with them, along with my wife and our two children. Instead of being a memorable family celebration, the room layout created unnecessary frustration and made for a very unpleasant experience.

Given the lack of transparency and the way our concerns were handled, I'm no longer sure we'll return, despite the many enjoyable stays we've had here over the years.

Abhishek was a fantastic waiter in the 1902 Dinning for dinner.