The Azoriani Boutique, Ascend Hotel Collection

Hotels
Ascend Collection
8.3 (2392 reviews)
Rua Dr. Bruno Tavares Carreiro, 61 , Ponta Delgada , pt

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Access issues for elderly
Inconsistent breakfast quality

Categories

Cleanliness
8.01
Several reviews mentioned the cleanliness positively, but there were some concerns about shared facilities in the hostel setup.
Service
8.48
The staff is frequently noted as friendly and helpful, although there is criticism regarding the handling of room assignments.
Location
9.02
The hotel is consistently praised for its central location and proximity to restaurants and other amenities.
Room Quality
7.97
Rooms are generally described as comfortable, but some guests expressed issues with stair access, particularly for elderly visitors.
Amenities
7.8
Amenities were considered lacking due to the subpar breakfast experience at the hostel compared to the hotel.
Value for Money
8.46
Guests found the value for money acceptable given the location and overall experience.
Food and Beverage
8.21
Breakfast was frequently mentioned positively, although some complaints about variety and quality were pointed out.
Overall Experience
8.48
Overall, guests expressed satisfaction with their stay, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 15:46

Property Description

Historic Centre Location
Comfort Inn Ponta Delgada, nestled in the heart of the historic center, provides a charming stay with easy access to local attractions.

Modern Rooms with Amenities
Experience comfort in every corner with air conditioning, work desk, and stylish décor. Enjoy the convenience of floor-to-ceiling windows and well-equipped bathrooms.

Convenient Facilities and Services
From car rentals to a business center, we cater to all your needs 24/7. Start your day right with a delicious buffet breakfast and unwind at the bar in the evening.

Book now for an unforgettable stay at Comfort Inn Ponta Delgada!

Important information:

Please note that payment is required at check in.

Please note that free parking is available on site, subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDL

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2392 reviews
Cleanliness: 8.01
Service: 8.48
Location: 9.02
Room Quality: 7.97
Amenities: 7.8
Value for Money: 8.46
Food and Beverage: 8.21
Overall Experience: 8.48
J
Jacobus solo_traveller nl
6
Prima hotel op goede locatie in de stad
Pros:

Goede locatie midden in de stad

Cons:

Personeel is nogal zuur

2026-06-27 via Nuitee
J
Joao couple pt
7
2026-06-27 via Nuitee
R
Rossella solo_traveller it
8
Pros:

Camere ampie, posizione è molto centrale e il parcheggio privato è molto comodo se si ha un'auto a noleggio. A colazione molta scelta sia dolce che salata.

Cons:

A volte ho fatto fatica a comunicare con lo staff perché non capiva bene l'inglese. Il caffè/cappuccino a colazione sono inclassificabili, ma il buffet è molto vario.

2026-06-26 via Nuitee
N
Norton solo_traveller br
10
Pros:

Atendimento da equipe

Cons:

A rua é muito estreita. Difícil parar para descarregar

2026-06-26 via Nuitee
A
André couple pt
10
Não podia ser melhor obrigada
Pros:

Muito bom o pequeno almoço

Cons:

A máquina do café faz muita espuma nas bebidas foi tudo muito bom lol te

2026-06-26 via Nuitee
A
Ahmed BENTAHER solo_traveller ly
10
2026-06-26 via Nuitee
M
Michel extended_group fr
8
Pros:

Emplacement idéal : pour l’aéroport et du centre historique,

2026-06-26 via Nuitee
A
Alexandre solo_traveller fr
8
Pros:

La chambre était bien, le petit déjeuner super.

Cons:

Salle de bain améliorable.

2026-06-25 via Nuitee
J
Jan family_with_children pl
10
Świetny pobyt w Ponta Delgada
Pros:

Świetny hotel w centrum miasta, bardzo wygodne pokoje, czysto, miło. Bardzo dobre, choć powtarzalne śniadania, zwykle dostępny parking hotelowy bez dodatkowych opłat (w razie braku nocne parkowanie przy ulicach jest bezpłatne). Cenowo umiarkowanie.

Cons:

Nie do końca jasne zasady sprzątania - jednego dnia na błysk, innego ledwo opróżniono kubły na śmieci. Korzystne byłoby więcej warzyw na śniadanie, choć na Azorach nie zawsze o nie łatwo.

2026-06-25 via Nuitee
C
Christina extended_group de
8
Tolle Lage - Toller Aufenthalt!
Pros:

Das Zimmer war schön groß und das Bett super bequem. Die Lage ist fantastisch, man ist zu Fuß sehr schnell in der Innenstadt und man erreicht den Flughafen mit dem Auto/Taxi innerhalb von 10 min. Das Personal war freundlich und hilfsbereit. Das Frühstück war gut, für jeden etwas dabei. Trotz meiner zusätzlichen Negativen Anmerkung sehr zu empfehlen.

Cons:

Das Zimmer war seeehr hellhörig. Zudem hatte ich sehr laute Nachbarn die sowohl auf dem Flur als auch auf dem Zimmer geschrien haben. Hätte ich deren Sprache verstanden, hätte ich mit diskutieren können. (Natürlich ist das Hotel nicht verantwortlich für das Verhalten der Hotelgäste). Dennoch konnte man sogar hören wenn diese duschen. Das sollte man beachten wenn man dort ein Zimmer nimmt.

2026-06-25 via Nuitee
M
Mindaugas Baranauskas family_with_children lt
9
Convenient place to explore Ponta Delgada
2026-06-25 via Nuitee
C
Cecília solo_traveller pt
10
2026-06-24 via Nuitee
F
Fernando couple es
8
2026-06-24 via Nuitee
A
Antonio couple pt
8
2026-06-23 via Nuitee
P
Pieter-Jan solo_traveller be
9
2026-06-23 via Nuitee
O
Olmkroontjes solo_traveller nl
9
Prima verblijf voor nacht nabij vliegveld
Pros:

Good location, good breakfast.

Cons:

X

2026-06-23 via Nuitee
M
Matério33 solo_traveller fr
8
2026-06-22 via Nuitee
F
Franciscus couple nl
7
Nice, but non-existing soundproofing
Pros:

Very nice hotel, friendly staff, super clean, excellent location.

Cons:

Unfortunately one big contra: the soundproofing is non-existent, you can literally hear your neighbors speak and hear what they watch on television. The fact that we asked for a quiet room in our booking, didn’t make any difference to that.

2026-06-22 via Nuitee
C
Charlene family_with_children ca
10
Pros:

The hotel is in a great location and they do have free parking but only 8 spots
Breakfast was excellent offering fresh food
Rooms were spacious and really clean and yo could open the windows for fresh air
AC was great and the bathroom was excellent

Cons:

For the value I cannot complain

2026-06-22 via Nuitee
S
Silvio couple ch
8
Pros:

Ideal wenn man spät am Abend ankommt und am nächsten Morgen die Stadt besichtigen will.

2026-06-22 via Nuitee