The Westin Kuala Lumpur

Hotels
•
Westin
8.5 (2322 reviews)
199, Jalan Bukit Bintang , Kuala Lumpur , my
+60 3-2731 8333

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room quality inconsistent
Food quality needs improvement

Categories

Cleanliness
7.75
Old hotel but cleaned up to expected standards.
Service
9.25
Staff was very friendly and accommodating.
Location
9.25
Perfect location opposite Pavilion and in Bukit Bintang.
Room Quality
7.75
Room seems dated and requires upgrades.
Amenities
8.75
Good amenities, but could have more for families.
Value for Money
8.75
Good value considering the location and service.
Food and Beverage
7.75
Breakfast has good variety, but food quality had some issues.
Overall Experience
8.75
Enjoyable stay despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:18

Property Description

Prime Location in the Golden Triangle
Nestled in Kuala Lumpur's bustling Golden Triangle, The Westin Kuala Lumpur offers convenience and luxury at your fingertips.

Luxurious Rooms and Dining Options
Indulge in modern and spacious rooms with signature Westin amenities. Savor delicious meals at 3 dining outlets and unwind at the hotel bar.

Relaxation and Wellness Facilities
Take a dip in the outdoor pool, stay active at the fitness center, or pamper yourself with in-room spa treatments. The hotel ensures a rejuvenating stay for all guests.

To experience the epitome of comfort and luxury in Kuala Lumpur, book your stay at The Westin Kuala Lumpur today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for MYR 150 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2322 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
J
JUMA • extended_group • ae
10
احجزوا وانتوا مرتاحين باذن الله
Pros:

رائع ومميز

Cons:

لا شيء

2026-08-08 • via Nuitee
S
Samioa • solo_traveller • sa
9
رحلة عائلية فى شارع العرب
Pros:

فندق رائع ومناسب للعوائل . على شارع بوكيت بنتنج وقريب من المولات والمطاعم والمحلات . افطاره منوع ولذيذ وموظفينه متعاونين وشكرا للاخت شيلا عدنان المديرة المناوبة.

Cons:

لايوجد

2026-08-08 • via Nuitee
S
Sitti Nurliza • couple • my
9
2026-08-07 • via Nuitee
M
Mahdi • family_with_children • ae
10
Pros:

Location

Cons:

N/A

2026-08-05 • via Nuitee
مريم • solo_traveller • om
9
2026-08-02 • via Nuitee
A
Abdulkarim • family_with_children • sa
10
2026-08-02 • via Nuitee
H
HANI • couple • sa
10
2026-07-25 • via Nuitee
M
Muhd Hafiz • extended_group • my
2
2026-07-25 • via Nuitee
H
HANI • family_with_children • sa
10
2026-07-20 • via Nuitee
H
Halijah • couple • sg
10
Everything is good
Pros:

Near to mall

2026-07-20 • via Nuitee
H
HANI • couple • sa
10
2026-07-20 • via Nuitee
N
Norhaza • family_with_children • sg
8
2026-07-19 • via Nuitee
K
Kim Poh • extended_group • sg
8
2026-07-18 • via Nuitee
A
abdullah • family_with_children • sa
10
سوف اعود مرة اخرى له. والان مددت 3 ايام اخرى.
Pros:

قربه من كل شى الاسواق المطاعم وهو في شارع العرب.

2026-07-17 • via Nuitee
H
Hamidah • solo_traveller • sg
9
2026-07-09 • via Nuitee
A
Alexanda • couple • gb
6
2026-07-08 • via Nuitee
A
Adnan • extended_group • in
9
Good
Pros:

Location

Cons:

Too much sound from the outside traffic coming inside the room specially from 3am to 5am cannot sleep at all.

2026-07-07 • via Nuitee
K
KIM TONG • couple • my
8
2026-07-06 • via Nuitee
A
Abdullah • couple • sa
10
الاقامه جميله وكل شيء في هذا الفندق جميل من نظافة وسرعة استجابه من الموظفين والاجمل انه في شارع العرب
Pros:

كل شيء في هذا الفندق جميل والله

2026-07-01 • via Nuitee
L
Lizack • couple • sg
8
2026-06-29 • via Nuitee