Best Western Plus Burlington Inn & Suites

Hotels
•
Best Western Plus
8.2 (1145 reviews)
2412 Queensway Drive , Burlington , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and accommodating staff
Good breakfast options
Cons:
Issues with cleanliness
One rude staff member
First room was unkept

Categories

Cleanliness
7.45
Some reviews mention unclean rooms and maintenance issues.
Service
8.45
Generally positive feedback on staff, though one staff member was rude.
Location
8.45
Many reviews highlight the hotel's excellent location.
Room Quality
7.95
Rooms varied; some were noted as pleasant while others were considered unkempt.
Amenities
8.45
Facilities like the pool and breakfast options received good comments.
Value for Money
7.95
Value perceived as good, though there were complaints about additional charges.
Food and Beverage
8.45
Breakfast options were praised for quality and freshness.
Overall Experience
8.45
General positive sentiment with some concerns about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:33

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a relaxing stay with an indoor saltwater pool, hot tub, and a delicious daily breakfast featuring a variety of options.

Modern Rooms: Each room is equipped with free Wi-Fi, a flat-screen TV, microwave, refrigerator, and a cozy seating area for your comfort.

Convenient Facilities: Take advantage of the 24-hour reception, fitness centre, guest launderette, and business centre during your stay.

Experience the perfect blend of comfort and convenience at Best Western Plus Burlington Inn & Suites. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1145 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
J
Josephine • family_with_children • us
10
Great hotel, very clean. Will definitely recommend this place to family and friends
Pros:

The lady at the reception area when we checked in was exceptional. Very friendly and helpful. She definitely makes a difference and your company is lucky to have her.

Cons:

The guy at the reception on our 1st breakfast meal (with the turban). Grouchy and didn't even say hi and was looking mad everything the door at the breakfast area will be left open by customers.

2026-05-01 • via Nuitee
H
Hazem • solo_traveller • eg
9
Great experience, would come here again!
Pros:

It was great, and looks renewed recently. Breakfast was good, room was spacious and staff were decent.

Cons:

Only thing is that there isnt a safe deposit in the room.

2026-04-28 • via Nuitee
G
Guillaume • family_with_children • ca
8
2026-04-27 • via Nuitee
H
Heather • extended_group • ca
10
It was a very comfortable and pleasant stay.
Pros:

It was easy to get to and close to restaurants and shopping.

Cons:

I don't have any complaints.

2026-04-27 • via Nuitee
K
Kevin • solo_traveller • ca
9
2026-04-27 • via Nuitee
H
Hussein • solo_traveller • eg
7
I’m having good time!
Pros:

Everything

Cons:

Nothing

2026-04-27 • via Nuitee
M
Maria • solo_traveller • ca
10
Pros:

Friendliness of staff, was able to check in early and really nice and clean room!

Cons:

The location was OK, about 10 mins away from downtown Burlington.

2026-04-22 • via Nuitee
L
Leslie • solo_traveller • ca
8
Pros:

Size of the room, availability of parking. Available space for breakfast.

Cons:

Breakfast was okay but limited quantities and selection

2026-04-21 • via Nuitee
M
Moussa • solo_traveller • sa
7
2026-04-20 • via Nuitee
M
Melanie • family_with_children • ca
10
We loved the fact that breakfast was included with your stay. Served from 6 AM until 9 AM during the week and 6 AM until
Pros:

The property is in an excellent location set back away from busy, congested traffic yet close to a ton of amenities just in case you forgot to pack what you needed. Just a short drive away from simple convenience, stores to shopping malls, and plenty of gas stations. we also loved the large conference room, exercise room, indoor pool, and amazing hot tub!

Cons:

Although the property was extremely clean and well kept, we had to ask for extra towels, hand towels, and face cloths. I think the maid forgot to check our room also even though the pool and the hot tub were amazing. The chlorine levels were so high that it actually hurt your eyes just standing in the area about the pool and hot tub were in. I can understand why chlorine is needed, especially in a public pool, but it was almost to the point where you couldn’t breathe!!

2026-04-16 • via Nuitee
S
Sowinski • solo_traveller • ca
7
2026-04-14 • via Nuitee
J
Jacqueline • couple • ca
10
We always stay here when visiting family
Pros:

Location

Cons:

Breakfast needs more variety

2026-04-11 • via Nuitee
H
Hasibuzzaman • family_with_children • ca
9
2026-04-09 • via Nuitee
B
Brit • solo_traveller • ca
1
don’t stay
Pros:

there furnature on the slightest move from the bed hittin the wall and i get kicked out cause of it with nowhere to go
hope forbid you go with ur man to have alone time and get kicked out because there furniture bangs in the wall even from my dog just scratching and you get kicked out and treated like you just robbed them i tried askin what noise and hes like ok just call the cops literally

id stay clear you’ll be having intimate time with ur husband and get kicked out and treated like that due to a

Cons:

ok

2026-04-04 • via Nuitee
B
Brit • couple • ca
2
stay away
Pros:

the property is nice and i’ve stayed there few times before and had no issues all of a sudden i get knocked at the door mind u i didn’t even have my tv on sayin im being noisy
THERE own FURNATURE even just getting in and off the bed or my dog scratching so i guess it was hittin the wall the lightest thing ever would do it and the girl next to me freaked and they kicked me out at 1030 am i asked what the noice complaint was then there like k call the cops
all i was doing was asking a question then said i could sit in lobby then completely kicked me off properly and treated me like i just did the worst thing ever when it was NO FAULT of my own there own furnature i get kicked out for not living in burlington i had to SIT OUTSIDE from 1030 am till 2-3 pm for my ride if something i couldn’t help and treated me like crap
i’ll be getting ahold of the main office and letting g them kno i even started to video that it was not me even tried to show him and he just didn’t care

Cons:

the staff were ignorantly and kicked me out over something i couldn’t control due to there own furnature had to sit outside for hours with my service dog

2026-04-04 • via Nuitee
J
Julie • extended_group • ca
8
Pros:

It was in a good quiet location the staff were very friendly.

2026-04-03 • via Nuitee
M
Michael • couple • ca
10
2026-04-01 • via Nuitee
C
Carrie • couple • gb
8
2026-04-01 • via Nuitee
W
Waldemar • couple • ca
8
2026-03-31 • via Nuitee
A
Andre • couple • ca
9
Répondait à nos attentes merci
Pros:

Emplacement

2026-03-30 • via Nuitee