Best Western Plus Burlington Inn & Suites

Hotels
Best Western Plus
8.2 (1186 reviews)
2412 Queensway Drive , Burlington , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and accommodating staff
Good breakfast options
Cons:
Issues with cleanliness
One rude staff member
First room was unkept

Categories

Cleanliness
7.45
Some reviews mention unclean rooms and maintenance issues.
Service
8.45
Generally positive feedback on staff, though one staff member was rude.
Location
8.45
Many reviews highlight the hotel's excellent location.
Room Quality
7.95
Rooms varied; some were noted as pleasant while others were considered unkempt.
Amenities
8.45
Facilities like the pool and breakfast options received good comments.
Value for Money
7.95
Value perceived as good, though there were complaints about additional charges.
Food and Beverage
8.45
Breakfast options were praised for quality and freshness.
Overall Experience
8.45
General positive sentiment with some concerns about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:33

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a relaxing stay with an indoor saltwater pool, hot tub, and a delicious daily breakfast featuring a variety of options.

Modern Rooms: Each room is equipped with free Wi-Fi, a flat-screen TV, microwave, refrigerator, and a cozy seating area for your comfort.

Convenient Facilities: Take advantage of the 24-hour reception, fitness centre, guest launderette, and business centre during your stay.

Experience the perfect blend of comfort and convenience at Best Western Plus Burlington Inn & Suites. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1186 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
T
todd family_with_children ca
9
2026-07-03 via Nuitee
L
Linda couple ca
9
Pros:

Clean, spacious, comfortable room and bed. Coffee machine in room

Cons:

With a coffee machine in the room, there should be milk/cream available for sale in the vending machine and also ideally an herbal tea option

2026-07-01 via Nuitee
K
Kathy couple ca
9
Our stay fit our needs except the taxi.
Pros:

Nice breakfast, room lovely and clean. Bed was very comfortable.

Cons:

I realize this has nothing to do with you but it was a surprising disappointment. We came a long distance to celebrate a birthday. We wanted to take a taxi to the destination 10 minutes away and told 15 min. After 30 mins we couldn’t wait any longer so we took the car. Of course this changed the celebration a bit.

2026-06-30 via Nuitee
M
Matthias family_with_children de
9
Great stay with many nice features
Pros:

Swimming pool / Hot tub and gym were very good, breakfast was good, room was very good, price was very good

2026-06-29 via Nuitee
C
Carla couple ca
8
Very clean room and shower but wished there was a restaurant and in room jacuzzi.
Pros:

Clean, renovated

Cons:

Build your own breakfast, no jacuzzi tubs

2026-06-28 via Nuitee
B
Blessy solo_traveller gb
9
Pros:

Good experience

Cons:

Tv was not working properly network was down

2026-06-25 via Nuitee
L
Luca solo_traveller it
5
Passabile
Pros:

Le camere moderne e spaziose

Cons:

La colazione pessima, scelta scarsa e tutte le stoviglie usa e getta. Il personale per niente disponibile

2026-06-25 via Nuitee
S
Strydhorst solo_traveller us
10
2026-06-25 via Nuitee
T
TATSUYA couple ca
10
Very clean and service was awesome
Pros:

Breakfast, pool, jacuzzi

2026-06-24 via Nuitee
O
OKAKESEMA solo_traveller ca
8
2026-06-23 via Nuitee
B
Baljit couple ca
10
2026-06-19 via Nuitee
R
Rachel couple ca
9
Great!
Pros:

Rooms and pool were clean and breakfast was good.

2026-06-18 via Nuitee
H
Hans-Jürgen couple de
9
Pros:

Das
Frühstücks Angebot war sehr gut.
Außerhalb der Frühstückszeiten gab es immer frischen Kaffee, Tee und Kaltgetränke kostenlos.

Cons:

Frühstücks Angebot war sehr gut - Es sollte jedoch nachgelegt werden, so dass alle alles zur Verfügung haben.

2026-06-17 via Nuitee
J
JCHFH family_with_children us
8
It was acceptable for the 3 nights we stayed there.
Pros:

Room was clean. Towels were on the small side. Beds were ok. Breakfast was ok but room was very small and very warm like there was no AC, not much variety.

Cons:

Room a little on the small side, bathroom was really tight. The ledge in the shower to hold soap is angled downward, everything slipped off when it got wet... not sure who thought that was a good idea...

2026-06-15 via Nuitee
Y
YUTONG family_with_children ca
6
It was just so-so, I wouldn't go again.
Pros:

The location is good and quite convenient.

Cons:

The staff on night duty were indifferent, giving off a very distant and cold feeling.

2026-06-13 via Nuitee
D
D couple ca
10
2026-06-11 via Nuitee
I
Ian solo_traveller gb
7
2026-06-10 via Nuitee
M
Mark solo_traveller ca
8
Very decent hotel, friendly staff and lovely rooms.
Pros:

Good location, very clean, decent breakfast, and the recently renovated room with wall mural fit the bill.

Cons:

Suggest that less chlorine be used in the pool. We did not swim, but on entering the pool area we were overcome by the chlorine smell.

2026-06-09 via Nuitee
K
Klaus solo_traveller de
9
2026-06-09 via Nuitee
A
Andrew and Anna Nikolyuk solo_traveller ca
9
2026-06-06 via Nuitee