The Glengate Hotel & Suites

Hotels
7.4 (4752 reviews)
5534 Stanley Avenue , Niagara Falls , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Outdoor furniture
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Reasonable price
Cons:
Cleanliness issues
Dated facilities
Food quality inconsistent

Categories

Cleanliness
6.43
Multiple comments indicate issues with cleanliness; towels were not clean, and rooms were reported as dirty.
Service
8.4
The service received positive feedback; guests appreciated the staff's responsiveness and customer service.
Location
8.44
Conveniently located near attractions, praised in several reviews.
Room Quality
6.39
Mixed reviews about room quality; mentions of dated decor and old facilities.
Amenities
7.42
Some amenities like free parking and breakfast were noted positively, but issues with outdated facilities mentioned.
Value for Money
7.88
Guests noted reasonable prices for the services and amenities provided.
Food and Beverage
6.93
Breakfast received mixed reviews; good variety but some items not fresh.
Overall Experience
7.3
Guests had a generally positive stay but noted several issues that detracted from the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:38

Property Description

Luxurious Accommodations
Indulge in our non-smoking guest rooms with satellite TV for your entertainment needs.

Prime Location
Explore the famous Fallsview Casino within a short walk and discover the stunning Horseshoe and American Falls just 1.5 km away.

Convenience at Your Fingertips
Enjoy free WiFi throughout the hotel and easy access to the vibrant attractions of Clifton Hill.

Book now for an unforgettable stay at The Glengate Hotel & Suites!

Important information:

Upon check-in photo identification and credit card are required.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 4752 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.44
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 7.3
P
Preston • couple • ca
8
2026-02-14 • via Nuitee
L
Lubna • couple • ca
7
good
Pros:

very good BF, clean,

Cons:

outside are snow was packed and condition was bad..

2026-02-14 • via Nuitee
J
James • family_with_children • ca
8
2026-02-14 • via Nuitee
H
Hariesh • couple • ca
10
2026-02-13 • via Nuitee
D
Dana • solo_traveller • ca
10
2026-02-13 • via Nuitee
S
Sandra • couple • ca
8
Pros:

Everything

2026-02-09 • via Nuitee
S
Sayani • solo_traveller • ca
9
2026-02-09 • via Nuitee
J
Jenni • couple • ca
10
Cons:

Thé heater in the room is too hot n dry in the skin

2026-02-09 • via Nuitee
S
Shayanne • couple • ca
10
2026-02-09 • via Nuitee
D
Diêgo • solo_traveller • br
8
2026-02-08 • via Nuitee
K
kasia • couple • ca
9
Location
Pros:

I like how close it is to all the attractions and that breakfast was included. The staff are really nice and helpful.

2026-01-31 • via Nuitee
J
Jafeth • couple • us
10
Cheap and & great for a short rest
Pros:

Customer service was great, instalation were comfy enough, the jacuzzy was clean, beautiful, good lights

Cons:

Breakfast waffles are only for weekends

2026-01-29 • via Nuitee
L
Lecuyer • couple • ca
7
Pros:

Comfortable clean quiet convenient location

Cons:

Dry forced air heat

2026-01-28 • via Nuitee
F
Fraser • couple • ca
6
2026-01-25 • via Nuitee
A
Akshat • couple • in
8
Overall comfortable stay. Thanks to staff.
Pros:

Breakfast was OK, since it was winter few hot items like french toast would have been better.

Cons:

Coffee vending machine with different options for guests at arrival could be better.

2026-01-24 • via Nuitee
L
Lynn • family_with_children • ca
9
Shelter from the blizzard
Pros:

I have stayed at this hotel many times. It is always great value. I so appreciate being able to check in during a blizzard extremely early.

Was very gracious. I even stayed an extra night

Cons:

The only thing was the heater/ac unit casing was broken in one corner you could see daylight which made it difficult to keep the heat in the room.

2026-01-22 • via Nuitee
Y
Yangmei • couple • ca
9
2026-01-21 • via Nuitee
R
Robert • couple • ca
7
2026-01-20 • via Nuitee
F
FLORA • extended_group • fr
9
2026-01-20 • via Nuitee
N
Nova mae • couple • ca
8
Cons:

Its would be great if the tv works perfectly fine

2026-01-20 • via Nuitee