The Glengate Hotel & Suites

Hotels
7.4 (4752 reviews)
5534 Stanley Avenue , Niagara Falls , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Outdoor furniture
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Reasonable price
Cons:
Cleanliness issues
Dated facilities
Food quality inconsistent

Categories

Cleanliness
6.43
Multiple comments indicate issues with cleanliness; towels were not clean, and rooms were reported as dirty.
Service
8.4
The service received positive feedback; guests appreciated the staff's responsiveness and customer service.
Location
8.44
Conveniently located near attractions, praised in several reviews.
Room Quality
6.39
Mixed reviews about room quality; mentions of dated decor and old facilities.
Amenities
7.42
Some amenities like free parking and breakfast were noted positively, but issues with outdated facilities mentioned.
Value for Money
7.88
Guests noted reasonable prices for the services and amenities provided.
Food and Beverage
6.93
Breakfast received mixed reviews; good variety but some items not fresh.
Overall Experience
7.3
Guests had a generally positive stay but noted several issues that detracted from the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:38

Property Description

Luxurious Accommodations
Indulge in our non-smoking guest rooms with satellite TV for your entertainment needs.

Prime Location
Explore the famous Fallsview Casino within a short walk and discover the stunning Horseshoe and American Falls just 1.5 km away.

Convenience at Your Fingertips
Enjoy free WiFi throughout the hotel and easy access to the vibrant attractions of Clifton Hill.

Book now for an unforgettable stay at The Glengate Hotel & Suites!

Important information:

Upon check-in photo identification and credit card are required.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 4752 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.44
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 7.3
J
John • solo_traveller • ca
7
2026-03-14 • via Nuitee
E
Elizabeth • family_with_children • ca
8
2026-03-14 • via Nuitee
T
Thompson • couple • ca
10
Highly recommended
Pros:

Very affordable , clean , and staff was were very accommodating . Will definately be back .

Cons:

We have no complaints

2026-03-14 • via Nuitee
D
Dana • solo_traveller • ca
10
2026-03-12 • via Nuitee
L
Lillian • solo_traveller • ca
8
I enjoyed my stay very much, I would stay here again when I visit NF. The location cannot be beat
Pros:

Breakfast was carb heavy, no eggs or meat

Cons:

Parking is packed in the evening during prayer time at the mosque next door

2026-03-12 • via Nuitee
R
rod • couple • ca
8
Pros:

Friendly and attentive staff, large clean room, easy access and well situated to amenities. Price was great and we would return

Cons:

Not much to be honest, the Glengate provided exactly what we were needing and it worked out very well

2026-03-12 • via Nuitee
D
Dana • solo_traveller • ca
10
2026-03-12 • via Nuitee
D
Dawn • couple • ie
10
Anandu was so good
2026-03-12 • via Nuitee
D
Dawn • couple • ie
10
service and staff were really good especially Anandu was so good to u
2026-03-12 • via Nuitee
D
Dana • solo_traveller • ca
10
2026-03-12 • via Nuitee
D
Deniese • couple • jm
10
everything else was perfect
Cons:

The pillows were tiny and uncomfortable

2026-03-10 • via Nuitee
I
Israni • solo_traveller • in
7
2026-03-10 • via Nuitee
P
Pepito • solo_traveller • fr
3
Pros:

A mon premier séjour dans cet hôtel 3 semaines auparavant j'étais content et j'ai rédigé un commentaire très positif. Trois semaine après je ne sais pas ce qu'il s'est passé mais mon deuxisejour était nul nul nul

Cons:

La tv ne fonctionnait pas
Chambre bruyante de l'extérieur et de l'intérieur
Petit déjeuner réduit a un mauvais café et des biscuits industriels
Ou sont passé les gaufres les œufs là diversité de pains et bagels
Donc la le rapport qualité prix n'était pas bon

2026-03-10 • via Nuitee
C
Cherie • couple • ca
8
2026-03-10 • via Nuitee
D
Deki • family_with_children • ca
8
Pros:

Breakfast, large rooms

2026-03-09 • via Nuitee
S
Shilpa • couple • ca
10
2026-03-09 • via Nuitee
E
Emiliano • family_with_children • ca
10
Volveremos 👌🏼
Pros:

Todo excelente

2026-03-09 • via Nuitee
A
arthur • couple • us
7
2026-03-08 • via Nuitee
K
Karen • solo_traveller • ca
7
2026-03-03 • via Nuitee
T
Tanishq • couple • ca
7
2026-03-02 • via Nuitee