The Glengate Hotel & Suites

Hotels
7.4 (4752 reviews)
5534 Stanley Avenue , Niagara Falls , ca

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Outdoor furniture
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Reasonable price
Cons:
Cleanliness issues
Dated facilities
Food quality inconsistent

Categories

Cleanliness
6.43
Multiple comments indicate issues with cleanliness; towels were not clean, and rooms were reported as dirty.
Service
8.4
The service received positive feedback; guests appreciated the staff's responsiveness and customer service.
Location
8.44
Conveniently located near attractions, praised in several reviews.
Room Quality
6.39
Mixed reviews about room quality; mentions of dated decor and old facilities.
Amenities
7.42
Some amenities like free parking and breakfast were noted positively, but issues with outdated facilities mentioned.
Value for Money
7.88
Guests noted reasonable prices for the services and amenities provided.
Food and Beverage
6.93
Breakfast received mixed reviews; good variety but some items not fresh.
Overall Experience
7.3
Guests had a generally positive stay but noted several issues that detracted from the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:38

Property Description

Luxurious Accommodations
Indulge in our non-smoking guest rooms with satellite TV for your entertainment needs.

Prime Location
Explore the famous Fallsview Casino within a short walk and discover the stunning Horseshoe and American Falls just 1.5 km away.

Convenience at Your Fingertips
Enjoy free WiFi throughout the hotel and easy access to the vibrant attractions of Clifton Hill.

Book now for an unforgettable stay at The Glengate Hotel & Suites!

Important information:

Upon check-in photo identification and credit card are required.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 4752 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.44
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 7.3
G
Gurpreet • couple • ca
10
Pros:

everything just hope they have fruits and whip cream with wafflesf for the breakfast

2026-04-11 • via Nuitee
M
Monique • solo_traveller • ca
9
Pros:

Good location, good value including parking and breakfast.

Cons:

Room was a bit dark, could use a table lamp

2026-04-11 • via Nuitee
N
Noreen • couple • ca
6
The gentleman at the front desk was very helpful.
Pros:

Everybody was very kind and helpful.

Cons:

The closeness of the property.

2026-04-10 • via Nuitee
A
Alfred • solo_traveller • cl
10
Pros:

Muy bien

2026-04-10 • via Nuitee
G
gail • couple • ca
9
pleasant stay
2026-04-10 • via Nuitee
D
Dana • family_with_children • ca
10
2026-04-08 • via Nuitee
L
Lauren • couple • ie
9
Very good value for money.
Pros:

Comfortable and spacious room and located about a 10-15 minute walk to the falls with lots of food options close by.

Cons:

Room can become quite cold if the heater isn’t on. Breakfast was quite disappointing as only bread, cereal and yogurt was served.

2026-04-08 • via Nuitee
A
Anguelina • solo_traveller • ca
8
Pros:

Free parking,

Cons:

For breakfast no eggs or other protein
Only bread and waffles

2026-04-08 • via Nuitee
G
Gade • couple • ca
10
Pros:

Staff at reception is amazing

2026-04-07 • via Nuitee
• couple • ca
10
2026-04-07 • via Nuitee
K
Krystyna • family_with_children • ca
6
Pros:

To be honest the price

Cons:

We had a uncleanness room , food in microwave dirty bathroom sheets etc .. felt like it wasn't even actually cleaned cleaned it ourselves

2026-04-06 • via Nuitee
K
Krystyna • family_with_children • ca
6
Pros:

The price

Cons:

It wasn't clean

2026-04-06 • via Nuitee
M
Manelle • couple • ca
7
2026-04-06 • via Nuitee
R
Racheal • couple • ca
5
Pros:

Nice, helpful, and cheerful staff. Also, it was in a centralized location, close to the church, the convention center, and the falls. Everything I needed was close and I love that fact

Cons:

The breakfast was very boring. I had the same thing for breakfast for the five days we stayed there, and it was cabs, we gained almost 50 pounds before we left. A variety of healthy meals would be ideal, plus, it looks like everything and anyone can lodge there. I saw some people acting funny, some people were fighting and shouting which disrupted my sleep.

2026-04-06 • via Nuitee
K
Kwasi • family_with_children • ca
8
Pros:

The sweet smell of the place

2026-04-06 • via Nuitee
V
Vadym • couple • ca
8
2026-04-05 • via Nuitee
K
Kamalpreet • extended_group • ca
9
2026-04-04 • via Nuitee
L
Lynn • family_with_children • ca
6
Not my best stay
Pros:

I have stayed at The Glengate many times. It's great value, a basic breakfast and free parking you really can't go wrong.

Cons:

Unfortunately this time I was disappointed. There was only one lamp working in the room. Both bedside lamps did not work. The room wasn't the cleanest.

2026-04-04 • via Nuitee
D
Denzil L. Lobo • family_with_children • ca
9
2026-04-04 • via Nuitee
D
Daniel yenfu • solo_traveller • ca
7
Pros:

The Price

Cons:

Breakfast

2026-04-02 • via Nuitee