Martin's Relais

Hotels
•
Martins
8.6 (3285 reviews)
Genthof 4 , Bruges , be

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Acceptable breakfast
Cons:
Poor room quality
High price for value received
Lack of amenities

Categories

Cleanliness
7.71
Room was in desperate need of renovation and recycling was not collected during the stay.
Service
9.67
Staff were very helpful; however, one abrupt receptionist affected the overall sentiment.
Location
10
Very close to the center and situated away from the crowds.
Room Quality
6.67
Major faults in the room, such as heating and shower issues.
Amenities
8.69
The hotel does not have a restaurant, which is unusual for a hotel of this type.
Value for Money
7.66
Not worth the £983 cost for the quality of the room and service received.
Food and Beverage
9.71
Breakfast was acceptable, though pricey compared to nearby options.
Overall Experience
8.7
Specific complaints about room quality and absence of service response overshadowed enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 23:27

Property Description

Historic Charm and Modern Comfort
Martin's Relais offers a unique stay in 17th-century canal houses, blending original features with modern amenities. Each room boasts antique furniture, free WiFi, and luxurious toiletries, ensuring a comfortable and memorable experience.

Relaxing Garden and Elegant Lounges
Guests can unwind in the tranquil rose garden or enjoy the cozy lounges, perfect for socializing or enjoying a quiet moment. The hotel's peaceful ambiance provides a welcome retreat after exploring the nearby Market Square and Belfry.

Local Delights and Scenic Views
Indulge in local Belgian beers at the bar or savor a breakfast buffet with cava in the grand breakfast room. With a picturesque canal setting and proximity to cultural attractions like the Groeninge Museum, Martin's Relais offers a charming retreat in the heart of Bruges.

To experience the perfect blend of history and luxury at Martin's Relais, book your stay now for an unforgettable getaway.

Important information:

Availability of a baby crib and/or extra bed is always upon request and has to be confirmed by the hotel. . Guests should contact the hotel.

Supplements are not calculated in the Total Rate but to be paid during the Stay.

When booking more than 6 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.6
Based on 3285 reviews
Cleanliness: 7.71
Service: 9.67
Location: 10
Room Quality: 6.67
Amenities: 8.69
Value for Money: 7.66
Food and Beverage: 9.71
Overall Experience: 8.7
G
Gianna • solo_traveller • it
7
Un pò delusa...
Pros:

L'hotel è molto grande, più palazzi accorpati tra loro, tutti antichi. Sia la facciata che l'interno sono molto belli. All'interno gli arredi e la struttura stessa rivelano la ricchezza del passato e dei precedenti proprietari. La vista sul canale è rilassante, non c'è mai molto rumore, solo qualche autobus e qualche battello turistico. La stanza è grande, con grandissime finestre affacciate sul canale, con una zona per rilassarsi con due comode e grandi poltrone. Posizione al limitare del centro storico, quindi in una zona più tranquilla senza la confusione del centro vero e proprio che comunque si raggiunge con una brevissima passeggiata. Molti bar e ristoranti belle vicinanze. Dalla stazione dei treni si arriva comodamente in autobus, fermata vicina.

Cons:

La stanza purtroppo era molto polverosa. La moquette, i grandi tendaggi, le poltrone tutto contribuiva a fare polvere. Bastava muovere le tende e si vedeva la polvere volare dappertutto. Da quello che ho potuto vedere, durante le pulizie giornaliere veniva rifatto il letto e pulito il bagno e nient'altro. Sulla moquette c'erano le briciole del giorno prima e alla fine ho dovuto spolverare io comodini e tavolo, per poter appoggiare le cose. Materasso scomodo. Bagno non da 4 stelle.

2026-05-02 • via Nuitee
E
Enzo • couple • mx
9
2026-05-02 • via Nuitee
S
Simone • extended_group • us
10
We loved our stay
Pros:

We loved everything

2026-05-01 • via Nuitee
V
Virginia • couple • it
9
Soluzione last minute perfetta
Pros:

Posizione perfetta ad un minuto dal centro, check in veloce e possibilità di pagare in struttura. Check out sino alle ore 11.

Cons:

Le camere potrebbero essere più insonorizzate, ma non è un grosso problema

2026-05-01 • via Nuitee
A
Angela • extended_group • de
7
Top Lage, freundliche Mitarbeiter, für unsere Bedürfnisse mit ausreichender Ausstattung
Pros:

Die Lage ist Top, nahe aller Sehenswürdigkeiten. Es ist ein altes, verwinkeltes Haus mit Atmosphäre. Man kann noch spät im Salon gegenüber der Rezeption etwas Trinken. Die Mitarbeiter an der Rezeption waren sehr freundlich und hilfsbereit.

Cons:

Die Zimmer waren doch abgewohnt. Der hohe Einstieg in die Badewanne zum Duschen war etwas herausfordernd; täglichen Handtuchwechsel hätte es nicht gebraucht. Leider musste man sich für das Frühstück einen Zeit Slot aussuchen, und es gibt kein Restaurant im Hotel; es ist eher ein Hotel Garni als ein Hotel. Das Preis-Leistungsverhältnis war nicht gerechtfertigt, hat uns nach den sehr hohen Preisen in Brügge im Altstadtbereich aber nicht wirklich gewundert.

2026-04-30 • via Nuitee
R
Roderick • couple • ch
9
Sehr angenehm
Pros:

Lage ist perfekt, 5 Minuten bis City Centre. Parking ziemlich einfach

2026-04-30 • via Nuitee
M
Monique • couple • nl
7
Fijn
Pros:

De locatie in het centrum

Cons:

Ietwat gedateerd

2026-04-29 • via Nuitee
S
Stuart • couple • fr
10
2026-04-28 • via Nuitee
V
Vlad • couple • ro
10
Pros:

The location was great, the facilities and the friendliness of the staff

2026-04-26 • via Nuitee
I
Irina • family_with_children • lv
8
Pros:

Удобное расположение в центре но тихой части города
Колоритный старый отель с уютным лобби и картинами
Из-за незначительного различия уровней домов объединенных в общий отель возникают трудности с багажем

Cons:

Укрепить кран умывальника в душевой комнате

2026-04-24 • via Nuitee
G
Gilbert • couple • ca
7
Cons:

Lit très inconfortable

2026-04-24 • via Nuitee
T
Tracey • solo_traveller • gb
9
Pros:

Great location, close to everything, but very peaceful at night.
Very comfy bed.
Staff were very approachable & helpful.

Cons:

Tiny detail, but a mirror in the bedroom with a close by socket for hairstyling would be helpful.

2026-04-24 • via Nuitee
S
Seda • solo_traveller • tr
10
2026-04-24 • via Nuitee
W
william • couple • us
10
Loved our stay in Brugge!
Pros:

Great staff and great location. Quiet and away from the huge crowds, yet close enough to walk everywhere!

Cons:

Bathtub / shower is a bit difficult to get in and out of.

2026-04-24 • via Nuitee
F
Filodoro • solo_traveller • it
8
Pros:

Facilmente raggiungibile dalla stazione, col bus 1 e 2. A due passi dalla piazza principale di Bruges, la struttura è immersa in un contesto signorile e quasi fiabesco, col canale che scorre proprio sotto la finestra. Gli arredi sono retrò, la stanza ampia e accogliente. Buona la pulizia. Un altro punto a favore per il letto matrimoniale oversize.

Cons:

Nulla in particolare. Forse qualche punto luce in più e qualche presa di corrente in corrispondenza dei comodini non guasterebbero

2026-04-24 • via Nuitee
R
Reinhard • couple • de
8
2026-04-23 • via Nuitee
W
Wilfried • solo_traveller • de
9
2026-04-23 • via Nuitee
M
Mark • solo_traveller • gb
9
2026-04-20 • via Nuitee
M
Martin • couple • gb
9
Very central location, great for walking to all city centre places of interest, including canal trips, bike tour, museum
Pros:

The property was central and allowed us to walk everywhere including from the railway station.

The staff were very good and the breakfast was great.

We had a lovely room with a good view of the canal.

Cons:

Not applicable

2026-04-20 • via Nuitee
A
Awj • solo_traveller • nl
7
Pros:

Omgeving 👌
Prijskamer te duur had meer luxe verwacht voor deze prijs van € 470 plus ontbijt voor 2 nachten !
Erg duur voor kamer 32 was niks speciaals voor deze prijs
Had er meer van verwacht zal het ook niet aanbevelen .
Mvg Awj Gebbink

Cons:

Zoals boven beschreven
Prijskamer was te hoog voor deze kamer 32 !
Zal het ook niet aan bevelen aan andere
Ben mooiere kamers gewent voor deze prijs !

2026-04-20 • via Nuitee