Martin's Relais

Hotels
•
Martins
8.6 (3192 reviews)
Genthof 4 , Bruges , be

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Acceptable breakfast
Cons:
Poor room quality
High price for value received
Lack of amenities

Categories

Cleanliness
7.71
Room was in desperate need of renovation and recycling was not collected during the stay.
Service
9.67
Staff were very helpful; however, one abrupt receptionist affected the overall sentiment.
Location
10
Very close to the center and situated away from the crowds.
Room Quality
6.67
Major faults in the room, such as heating and shower issues.
Amenities
8.69
The hotel does not have a restaurant, which is unusual for a hotel of this type.
Value for Money
7.66
Not worth the £983 cost for the quality of the room and service received.
Food and Beverage
9.71
Breakfast was acceptable, though pricey compared to nearby options.
Overall Experience
8.7
Specific complaints about room quality and absence of service response overshadowed enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 23:27

Property Description

Historic Charm and Modern Comfort
Martin's Relais offers a unique stay in 17th-century canal houses, blending original features with modern amenities. Each room boasts antique furniture, free WiFi, and luxurious toiletries, ensuring a comfortable and memorable experience.

Relaxing Garden and Elegant Lounges
Guests can unwind in the tranquil rose garden or enjoy the cozy lounges, perfect for socializing or enjoying a quiet moment. The hotel's peaceful ambiance provides a welcome retreat after exploring the nearby Market Square and Belfry.

Local Delights and Scenic Views
Indulge in local Belgian beers at the bar or savor a breakfast buffet with cava in the grand breakfast room. With a picturesque canal setting and proximity to cultural attractions like the Groeninge Museum, Martin's Relais offers a charming retreat in the heart of Bruges.

To experience the perfect blend of history and luxury at Martin's Relais, book your stay now for an unforgettable getaway.

Important information:

Availability of a baby crib and/or extra bed is always upon request and has to be confirmed by the hotel. . Guests should contact the hotel.

Supplements are not calculated in the Total Rate but to be paid during the Stay.

When booking more than 6 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.6
Based on 3192 reviews
Cleanliness: 7.71
Service: 9.67
Location: 10
Room Quality: 6.67
Amenities: 8.69
Value for Money: 7.66
Food and Beverage: 9.71
Overall Experience: 8.7
S
Sarra • couple • fr
10
2026-02-14 • via Nuitee
A
anna • couple • be
10
Eine wundervolle Zeit im Hotel und in Brügge.
Pros:

Sehr freundliches und hilfsbereites Personal. Da der Aufzug in Reparatur war, wurde unser Gepäck sofort vom Hotelpersonal in unser Zimmer gebracht, das sich im oberen Stockwerk befand. Aber auch sonst kann man sich ganz auf ihre Unterstützung und Hilfe verlassen.
Die Lage ist perfekt und liegt nahe an den Sehenswürdigkeiten. Ich kann dieses Hotel, mit einer interessanten historischen Vergangenheit sehr empfehlen.

Cons:

Da ich eine Gehbehinderung habe, war es etwas anstrengend für mich, die Treppe zu nutzen, da der Fahrstuhl repariert wurde. Allerdings handelt es sich um eine Generalüberholung, wie mir der Techniker mitteilte.

2026-02-12 • via Nuitee
G
Gabriela Espinosa Rifel • couple • nl
8
2026-02-12 • via Nuitee
I
Ignas • family_with_children • ie
10
2026-02-11 • via Nuitee
E
Ellen • couple • gb
9
2026-02-09 • via Nuitee
P
Peggy • couple • de
8
Pros:

Sehr gute und zentrale Lage.

2026-02-09 • via Nuitee
K
Kelly • solo_traveller • be
7
2026-01-31 • via Nuitee
A
Andrew • family_with_children • gb
9
A fabulous hotel near the centre of Bruges
Pros:

Friendy and helpful staff. Large clean room, we had one overlooking the canal. 7 minutes walk to the centre so everywhere is very reachable.Breakfast was excellent. Car park is a short walk away but is secure.

2026-01-31 • via Nuitee
M
Marie • family_with_children • fr
10
2026-01-30 • via Nuitee
V
Vicky • extended_group • gb
9
Good and bad .. mostly good
Pros:

Was quirky and had a great view over the canal from room 10
Breakfast was amazing .. delish!

Cons:

Bathroom in room 10 had very little lighting over the shower area.
No modern USB points or very little power points at all.

2026-01-27 • via Nuitee
I
Isabelle • family_with_children • be
9
2026-01-27 • via Nuitee
J
John • couple • gb
10
Pros:

Location, cleanliness, great breakfast and they very kindly upgraded our room on arrival.

Cons:

Having to leave

2026-01-26 • via Nuitee
C
Cynthia A Rummel • family_with_children • us
10
2026-01-26 • via Nuitee
M
Marie • extended_group • gb
10
2026-01-26 • via Nuitee
M
melmM4461YQ • Couples
10
Beautiful quiet hotel close to everything in historic Brugge
Pros:

Beautiful quiet hotel on canal. Historic. Charming. Comfortable. Beautiful interior. Large room. Conveniently located close to Brugge center. Highly recommend.

2026-01-25 • via Tripadvisor
D
Dmitri • couple • fr
10
Fantastique
Pros:

Une chambre spacieuse et très élégante. L'endroit est très calme et reposant, surtout après une journée remplie de balades et d'activité. Le chauffage est au top, ce qui est très à propos si on visite Bruges en hiver. Le lit est énorme et confortable. La salle de bain est grande et bien équipée.

Cons:

Rien à déclarer.

2026-01-25 • via Nuitee
C
Catherine • couple • fr
9
2026-01-24 • via Nuitee
R
Robin • couple • gb
9
Pros:

Convenient and beautifully presented

Cons:

Bedroom was comfortable with a wonderful view
overlooking the canal

2026-01-23 • via Nuitee
F
Farzad • family_with_children • nl
7
Cons:

Dousch

2026-01-22 • via Nuitee
N
Nataliia • family_with_children • ua
9
2026-01-22 • via Nuitee