Martin's Relais

Hotels
•
Martins
8.6 (3192 reviews)
Genthof 4 , Bruges , be

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Acceptable breakfast
Cons:
Poor room quality
High price for value received
Lack of amenities

Categories

Cleanliness
7.71
Room was in desperate need of renovation and recycling was not collected during the stay.
Service
9.67
Staff were very helpful; however, one abrupt receptionist affected the overall sentiment.
Location
10
Very close to the center and situated away from the crowds.
Room Quality
6.67
Major faults in the room, such as heating and shower issues.
Amenities
8.69
The hotel does not have a restaurant, which is unusual for a hotel of this type.
Value for Money
7.66
Not worth the £983 cost for the quality of the room and service received.
Food and Beverage
9.71
Breakfast was acceptable, though pricey compared to nearby options.
Overall Experience
8.7
Specific complaints about room quality and absence of service response overshadowed enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 23:27

Property Description

Historic Charm and Modern Comfort
Martin's Relais offers a unique stay in 17th-century canal houses, blending original features with modern amenities. Each room boasts antique furniture, free WiFi, and luxurious toiletries, ensuring a comfortable and memorable experience.

Relaxing Garden and Elegant Lounges
Guests can unwind in the tranquil rose garden or enjoy the cozy lounges, perfect for socializing or enjoying a quiet moment. The hotel's peaceful ambiance provides a welcome retreat after exploring the nearby Market Square and Belfry.

Local Delights and Scenic Views
Indulge in local Belgian beers at the bar or savor a breakfast buffet with cava in the grand breakfast room. With a picturesque canal setting and proximity to cultural attractions like the Groeninge Museum, Martin's Relais offers a charming retreat in the heart of Bruges.

To experience the perfect blend of history and luxury at Martin's Relais, book your stay now for an unforgettable getaway.

Important information:

Availability of a baby crib and/or extra bed is always upon request and has to be confirmed by the hotel. . Guests should contact the hotel.

Supplements are not calculated in the Total Rate but to be paid during the Stay.

When booking more than 6 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.6
Based on 3192 reviews
Cleanliness: 7.71
Service: 9.67
Location: 10
Room Quality: 6.67
Amenities: 8.69
Value for Money: 7.66
Food and Beverage: 9.71
Overall Experience: 8.7
M
Martinovic • extended_group • cz
9
2026-03-26 • via Nuitee
M
Misha • couple • nl
10
2026-03-26 • via Nuitee
D
Diana • extended_group • co
10
Espectacular!
Pros:

El hotel es toda una experiencia. Lindas habitaciones, confortables con todos los servicios pero conservando la estructura histórica del edificio. Muy cerca del centro histórico y cerca de lugares de interés. El precio muy bueno!

2026-03-26 • via Nuitee
D
David • family_with_children • ad
8
Pros:

Elegí este lugar con la intención de vivir Brujas de verdad, no solo verla desde afuera, y no me equivoqué. El estilo antiguo del alojamiento le dio un toque mágico a la estadía. Cada rincón respira historia y te transporta a otra época, exactamente lo que buscaba al visitar una ciudad tan especial. El personal fue muy amable en todo momento, lo que hace la experiencia aún más cálida. No tuve la oportunidad de probar el desayuno, así que no puedo opinar al respecto, pero en general fue una elección muy acertada que repetiría sin dudarlo.

2026-03-25 • via Nuitee
J
JASON • couple • gb
10
Cant wait to come back!
Pros:

Ecerything, just such a gorgeous hotel and location!

2026-03-24 • via Nuitee
G
Gamkhitashvili • couple • ge
9
2026-03-24 • via Nuitee
A
agustin carlos • family_with_children • es
9
Pros:

Habitacion muy amplia, hotel muy centrico

Cons:

Aunque es un hotel antiguo, debería de tener un poco más de conservación.

2026-03-23 • via Nuitee
M
Manpreet • couple • gb
10
Excellent short stay
Pros:

Location excellent. Hotel had a lot of character and we loved our library room overlooking the canal

2026-03-21 • via Nuitee
M
micheline • couple • fr
8
Un peu déçus par la vétusté de l’établissement, peintures et tapis en très mauvais état
Pros:

Très bien placé dans la ville, personnel serviable

Cons:

Tapis usés, tache sur le drap

2026-03-21 • via Nuitee
T
Tolga • couple • tr
10
Everything was smooth and as expected. I would recommend it.
Pros:

I had a very pleasant stay overall. The location was excellent and very convenient, and the staff were friendly and helpful throughout my visit. The room was clean and comfortable, which made the stay enjoyable.

2026-03-20 • via Nuitee
C
Carolyn • couple • ca
9
Lovely stay, comfortable beds and wonderful helpful staff.
Pros:

Very charming, ideal location.

Cons:

That we had to notify 24 hours ahead if we wanted breakfast, bit inconvenient but we managed to

2026-03-20 • via Nuitee
C
Capper • solo_traveller • it
8
Lovely, comfortable small hotel close to everything but still maintains peace and quiet.
Pros:

Its location and its decor. It felt authentic and comfortable.

Cons:

Needs a bit of a refresh and while the beds are very comfortable, the pillows are not. And square pillows are not enough.

2026-03-20 • via Nuitee
M
Maria • family_with_children • uy
10
Pros:

La ubicación y las instalaciones

Cons:

Nada

2026-03-19 • via Nuitee
B
Bruno • solo_traveller • de
10
2026-03-19 • via Nuitee
H
Hoof • couple • be
8
2026-03-19 • via Nuitee
J
Joel • solo_traveller • us
10
2026-03-19 • via Nuitee
R
Richard • couple • gb
8
2026-03-18 • via Nuitee
J
Jorn • couple • nl
8
Pros:

Prachtig hotel met allemaal oude gangetjes en unieke kamers die geweldig bij de binnenstad van Brugge passen. Echt heel mooi en heerlijk ontbijt.

Cons:

De douche in de badkamer van onze kamer kan wel een upgrade gebruiken.

2026-03-18 • via Nuitee
W
Wolfgang • family_with_children • at
9
2026-03-18 • via Nuitee
M
Meghan • couple • us
10
2026-03-17 • via Nuitee