Martin's Relais

Hotels
•
Martins
8.6 (3343 reviews)
Genthof 4 , Bruges , be

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Acceptable breakfast
Cons:
Poor room quality
High price for value received
Lack of amenities

Categories

Cleanliness
7.71
Room was in desperate need of renovation and recycling was not collected during the stay.
Service
9.67
Staff were very helpful; however, one abrupt receptionist affected the overall sentiment.
Location
10
Very close to the center and situated away from the crowds.
Room Quality
6.67
Major faults in the room, such as heating and shower issues.
Amenities
8.69
The hotel does not have a restaurant, which is unusual for a hotel of this type.
Value for Money
7.66
Not worth the £983 cost for the quality of the room and service received.
Food and Beverage
9.71
Breakfast was acceptable, though pricey compared to nearby options.
Overall Experience
8.7
Specific complaints about room quality and absence of service response overshadowed enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 23:27

Property Description

Historic Charm and Modern Comfort
Martin's Relais offers a unique stay in 17th-century canal houses, blending original features with modern amenities. Each room boasts antique furniture, free WiFi, and luxurious toiletries, ensuring a comfortable and memorable experience.

Relaxing Garden and Elegant Lounges
Guests can unwind in the tranquil rose garden or enjoy the cozy lounges, perfect for socializing or enjoying a quiet moment. The hotel's peaceful ambiance provides a welcome retreat after exploring the nearby Market Square and Belfry.

Local Delights and Scenic Views
Indulge in local Belgian beers at the bar or savor a breakfast buffet with cava in the grand breakfast room. With a picturesque canal setting and proximity to cultural attractions like the Groeninge Museum, Martin's Relais offers a charming retreat in the heart of Bruges.

To experience the perfect blend of history and luxury at Martin's Relais, book your stay now for an unforgettable getaway.

Important information:

Availability of a baby crib and/or extra bed is always upon request and has to be confirmed by the hotel. . Guests should contact the hotel.

Supplements are not calculated in the Total Rate but to be paid during the Stay.

When booking more than 6 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.6
Based on 3343 reviews
Cleanliness: 7.71
Service: 9.67
Location: 10
Room Quality: 6.67
Amenities: 8.69
Value for Money: 7.66
Food and Beverage: 9.71
Overall Experience: 8.7
E
Eugène Buyserd • couple • nl
8
Zeer goed
Cons:

Graag zie je in een hotel dat je een gebakje of een hartigheid kunt gebruiken. Dat misten wij wel,
zeker toen het zo hard regenden. Het hoeft geen maaltijd te zijn, maar iets simpel.

2026-06-20 • via Nuitee
G
Gerson • couple • nl
9
2026-06-20 • via Nuitee
K
Köhler_GMX • solo_traveller • de
8
Pros:

Lage, induviduelle Ausstattung des sehr großen Zimmers, tolles großes Bad.

Cons:

Lautes Kopfsteinpflaster in enger Gasse vorm Zimmer.

2026-06-19 • via Nuitee
S
Silvia • extended_group • fr
10
Excellent et merveilleux séjour
Pros:

L’architecture, l’emplacement, le petit déjeuner et le personnel

Cons:

RAS

2026-06-18 • via Nuitee
L
LEONIDAS • couple • gr
8
2026-06-17 • via Nuitee
S
Sarah Joy • solo_traveller • qa
9
Wonderful
Pros:

I like the most is the room is really clean and cozy. The location is also perfectly situated near the main tourist spots. Also, since the bus route passes through that location, you can get off nearby.
I will definitely recommend this property.

Cons:

The room in this hotel is well maintained, only one I noticed was when I am in certain parts of the room like near the window, I feel itchy - could it be a tick or bedbug bite? So don’t go near the window

2026-06-17 • via Nuitee
• couple • ch
8
2026-06-17 • via Nuitee
C
Claudia • couple • us
10
2026-06-16 • via Nuitee
G
Gianfranco • solo_traveller • it
8
Relax
Pros:

Stanze grandi. Edificio storico. Zona tranquilla

Cons:

Moquette

2026-06-16 • via Nuitee
C
Christine • couple • de
10
2026-06-15 • via Nuitee
K
Kim • couple • au
10
2026-06-15 • via Nuitee
M
Maria • couple • nl
10
Pros:

Het hotel is uitstekend gelegen en biedt een prachtig uitzicht over het kanaal. U bereikt het bekende plein van Brugge al binnen drie minuten. Bovendien wordt u er ontvangen door uiterst vriendelijk personeel.

Cons:

Nvt

2026-06-14 • via Nuitee
A
Artur • extended_group • pl
9
Pros:

Przyjemny hotel w dobrej lokalizacji

Cons:

Monotonne śniadania

2026-06-13 • via Nuitee
C
christian • couple • fr
8
2026-06-12 • via Nuitee
L
Linda • couple • gb
9
Magical
Pros:

Very spacious room on the upper floor.

Cons:

The room had a big bath but no separate shower. Only way to have a shower was to kneel in the bath and use the showerhose. Difficult to do this without flooding the bathroom.

2026-06-12 • via Nuitee
W
Will • solo_traveller • gb
10
Excellent hotel
Pros:

Very well situated, comfortable and a nice ambience.

Cons:

N/A

2026-06-11 • via Nuitee
J
Jean-Baptiste • couple • fr
9
Pros:

Très bel hôtel, très bien situé, belle vue depuis la chambre, personnel agréable

2026-06-11 • via Nuitee
G
Georg • couple • ch
9
Pros:

Alles!

2026-06-10 • via Nuitee
D
den Ouden • couple • nl
10
Een verblijf in Martin's Relais is zonder twijfel een aanrader.
Pros:

Ik heb in m'n leven menig hotel bezocht. Martin's Relais steekt er met kop en schouders bovenuit. De locatie is schitterend gelegen aan de rand van het oude centrum van Brugge en net binnen de grachtengordel. De kamer met uitzicht op het water is van alle gemakken voorzien. De douche en het toilet zijn schoon en netjes. De inrichting van de hotelkamer ademt een sfeer van vroeger uit. Het personeel is uitermate vriendelijk en neemt alle tijd om je van alle benodigde informatie te voorzien. De parkeergarage bevindt zich op nog geen 15 minuten lopen vanaf het hotel. Het ontbijt voorziet in ieders behoefte. Wil je de binnenstad bezoeken? Je krijgt een duidelijk plattegrond mee waarop men aantekeningen maakt van de meest in het oog springende bezienswaardigheden. En, alles is binnen een redelijke loopafstand te belopen. Kortom; ga je naar Brugge? Boek een kamer bij Martin's Relais.

Cons:

Ik kan werkelijk niets benoemen wat mij tegen heeft gevallen.

2026-06-09 • via Nuitee
L
Loretta • couple • au
9
Pros:

Great location right in the old town. Staff very helpful. Room large and comfortable

Cons:

A few stairs which is more difficult if you have heavy luggage

2026-06-09 • via Nuitee