Martin's Relais

Hotels
•
Martins
8.6 (3476 reviews)
Genthof 4 , Bruges , BE
+32 50 34 18 10

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Acceptable breakfast
Cons:
Poor room quality
High price for value received
Lack of amenities

Categories

Cleanliness
7.71
Room was in desperate need of renovation and recycling was not collected during the stay.
Service
9.67
Staff were very helpful; however, one abrupt receptionist affected the overall sentiment.
Location
10
Very close to the center and situated away from the crowds.
Room Quality
6.67
Major faults in the room, such as heating and shower issues.
Amenities
8.69
The hotel does not have a restaurant, which is unusual for a hotel of this type.
Value for Money
7.66
Not worth the £983 cost for the quality of the room and service received.
Food and Beverage
9.71
Breakfast was acceptable, though pricey compared to nearby options.
Overall Experience
8.7
Specific complaints about room quality and absence of service response overshadowed enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 23:27

Property Description

Historic Charm and Modern Comfort
Martin's Relais offers a unique stay in 17th-century canal houses, blending original features with modern amenities. Each room boasts antique furniture, free WiFi, and luxurious toiletries, ensuring a comfortable and memorable experience.

Relaxing Garden and Elegant Lounges
Guests can unwind in the tranquil rose garden or enjoy the cozy lounges, perfect for socializing or enjoying a quiet moment. The hotel's peaceful ambiance provides a welcome retreat after exploring the nearby Market Square and Belfry.

Local Delights and Scenic Views
Indulge in local Belgian beers at the bar or savor a breakfast buffet with cava in the grand breakfast room. With a picturesque canal setting and proximity to cultural attractions like the Groeninge Museum, Martin's Relais offers a charming retreat in the heart of Bruges.

To experience the perfect blend of history and luxury at Martin's Relais, book your stay now for an unforgettable getaway.

Important information:

Availability of a baby crib and/or extra bed is always upon request and has to be confirmed by the hotel. . Guests should contact the hotel.

Supplements are not calculated in the Total Rate but to be paid during the Stay.

When booking more than 6 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

8.6
Based on 3476 reviews
Cleanliness: 7.71
Service: 9.67
Location: 10
Room Quality: 6.67
Amenities: 8.69
Value for Money: 7.66
Food and Beverage: 9.71
Overall Experience: 8.7
S
Sonja • couple • de
8
Zufrieden
Pros:

Sehr zentral

Cons:

Zum duschen musste man in die Badewanne steigen, das Zimmer ist mit Teppichböden ausgelegt. Die Toilette ist viel zu niedrig. Alle Wege im Haus führen über Treppen.

2026-09-19 • via Nuitee
B
bruno • solo_traveller • be
5
basic, tegen relatief hoge prijs
Pros:

goede centrale liggig, en toch rustig

Cons:

meer variatie in ontbijt (fruit, soorten brood) en verse vruchtensappen ...
ondermaatse verlichting op kamer in functie van lezen
weinig informatie voor de reiziger
algemene toestand - hotel vraagt enig onderhoud (schilderwerken, tapijten ...)

2026-09-19 • via Nuitee
G
Gabriela • extended_group • uy
10
Glamoroso !!!!
Pros:

Divino hotel con ambientación de época junto a un canal.

Las habitaciones y el desayuno espectacular!!!

2026-09-16 • via Nuitee
P
PIER VITTORIO • extended_group • it
8
Bruges bellissima
Pros:

La posizione , il fatto che sia un edificio storico e la vista canale

Cons:

L'edificio avrebbe bisogno di una ristrutturazione specie per quanto riguarda le moquette vecchie e logore .
Il personale freddo e non collaborativo tranne il Sig. Zaki che a seguito di un problema verificatosi di una camera non pulita e lasciata con i letti sfatti si è offerto di provvede personalmente per rimediare all'accaduto andando lui stesso a pulire la camera al contrario del suo collega pelato con gli occhiali di cui non ricordo il nome per il quale avremmo dovuto tenerci la camera così come era .

2026-09-16 • via Nuitee
L
Lawton • solo_traveller • gb
10
2026-09-15 • via Nuitee
M
McKilroy • couple • de
9
Pros:

Zimmer mit schöner Aussicht. Lage super, alles relevante fußläufig erreichbar. Frühstück hatten wir nicht gebucht.

2026-09-14 • via Nuitee
M
MARIA TERESA • couple • es
9
2026-09-14 • via Nuitee
T
Tesi • family_with_children • gb
10
2026-09-14 • via Nuitee
H
Hulsbergen • solo_traveller • nl
9
Prima!
Pros:

Uitstraling van het hotel en de kamer

Cons:

Niets

2026-09-13 • via Nuitee
K
Katie • couple • gb
9
Pros:

Location, staff, room

Cons:

Limited breakfast, instant coffee in room

2026-09-13 • via Nuitee
C
Chantal • couple • ca
7
Pros:

Bel emplacement mais le coût du petit déjeuner est exorbitant et ils nous obligent à prendre le buffet alors qu'il y a un restaurant juste à côté qui offre café et croissant

Cons:

Un aspect vieillot et personnel indifférent un peu déçue

2026-09-11 • via Nuitee
J
John • couple • gb
10
Enjoyable
Pros:

Great location 10mins walk from Market. Friendly attentive staff

2026-09-11 • via Nuitee
L
Linda • extended_group • us
10
Great hotel in a nice location close to lots of shops and restaurants.
Pros:

Fantastic location. Nice big room. Big bathroom. Hotel was very quiet. Walking distance to some great restaurants.

Cons:

Nothing we didn’t like.

2026-09-09 • via Nuitee
S
Svetlana • couple • ru
8
Необходим ремонт, или пусть такой номер стои дешевле..
Pros:

Локация

Cons:

Очень грустный номер, давно требующий ремонта, ванная комната совсем разбитая, скрипучие двери, полы, не дающие спать. Мебель из прошлого века..Не стоит своих денег.

2026-09-08 • via Nuitee
B
Blanchard • couple • fr
10
2026-09-07 • via Nuitee
K
Kao • solo_traveller • jp
10
最高でした！
Pros:

内装が素敵で清潔、部屋はいい香りがしました。
スタッフは非常にフレンドリーで親切でした。

2026-09-06 • via Nuitee
Z
zihui • family_with_children • nl
5
2026-09-06 • via Nuitee
M
mohammed • couple • sa
10
جميلة
Pros:

شكر خاص لموظف الأستقبال زكريا كان مره خدوم واحترافي خذيت سويت كان فعلا متميز وأطلاله وموقع جميل

Cons:

لا شئ

2026-09-06 • via Nuitee
A
Athanasios • couple • gr
9
2026-09-06 • via Nuitee
A
Andrea • couple • gb
10
Loved it, can’t wait to return
Pros:

Lovely place, nicely decorated

Cons:

Nothing

2026-09-04 • via Nuitee