Martin's Relais

Hotels
Martins
8.6 (3448 reviews)
Genthof 4 , Bruges , be

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Acceptable breakfast
Cons:
Poor room quality
High price for value received
Lack of amenities

Categories

Cleanliness
7.71
Room was in desperate need of renovation and recycling was not collected during the stay.
Service
9.67
Staff were very helpful; however, one abrupt receptionist affected the overall sentiment.
Location
10
Very close to the center and situated away from the crowds.
Room Quality
6.67
Major faults in the room, such as heating and shower issues.
Amenities
8.69
The hotel does not have a restaurant, which is unusual for a hotel of this type.
Value for Money
7.66
Not worth the £983 cost for the quality of the room and service received.
Food and Beverage
9.71
Breakfast was acceptable, though pricey compared to nearby options.
Overall Experience
8.7
Specific complaints about room quality and absence of service response overshadowed enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 23:27

Property Description

Historic Charm and Modern Comfort
Martin's Relais offers a unique stay in 17th-century canal houses, blending original features with modern amenities. Each room boasts antique furniture, free WiFi, and luxurious toiletries, ensuring a comfortable and memorable experience.

Relaxing Garden and Elegant Lounges
Guests can unwind in the tranquil rose garden or enjoy the cozy lounges, perfect for socializing or enjoying a quiet moment. The hotel's peaceful ambiance provides a welcome retreat after exploring the nearby Market Square and Belfry.

Local Delights and Scenic Views
Indulge in local Belgian beers at the bar or savor a breakfast buffet with cava in the grand breakfast room. With a picturesque canal setting and proximity to cultural attractions like the Groeninge Museum, Martin's Relais offers a charming retreat in the heart of Bruges.

To experience the perfect blend of history and luxury at Martin's Relais, book your stay now for an unforgettable getaway.

Important information:

Availability of a baby crib and/or extra bed is always upon request and has to be confirmed by the hotel. . Guests should contact the hotel.

Supplements are not calculated in the Total Rate but to be paid during the Stay.

When booking more than 6 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

8.6
Based on 3448 reviews
Cleanliness: 7.71
Service: 9.67
Location: 10
Room Quality: 6.67
Amenities: 8.69
Value for Money: 7.66
Food and Beverage: 9.71
Overall Experience: 8.7
S
Simona solo_traveller it
8
Pros:

La stanza vista canale

2026-08-22 via Nuitee
C
Candy couple be
8
2026-08-21 via Nuitee
N
Nicolas solo_traveller fr
10
Pros:

Superbe hôtel très calme avec une chambre spacieuse avec vue sur le canal.
Petit déjeuner dans une très belle salle et un personnel très professionnel et discret.

Cons:

Rien à reprocher.

2026-08-21 via Nuitee
S
sebastián couple cl
10
Excelente estadía, muy bien ubicado el hotel.
Pros:

Su ubicación, el desayuno, la habitación que era espaciosa. Muy recomendable!

2026-08-20 via Nuitee
C
CLAUDIA couple it
10
Romantico e di classe.
Pros:

Al check-in senza alcun aumento di costo ci hanno dato una suite anzichè una camera standard. Favolosa!
Una camera da principi, con salottino e camino e camera matrimoniale separata, sembrava un appartamento.
La colazione, davvero superlativa, prodotti freschissimi e di ottima qualità. Addirittura, salmone e spumante.
Il tutto servito in una saletta incantevole con candele e tovaglie bianche.

2026-08-19 via Nuitee
D
DÉBORA solo_traveller pt
9
A lovely place to stay in Bruges!
Pros:

The canal view and the room confort. It's a fantastic place to stay in Bruges!

Cons:

I have no comments.

2026-08-18 via Nuitee
R
Rüdiger couple de
9
Es war sehr schön
Pros:

Super, wir kommen wieder

Cons:

Keine negative Antwort

2026-08-18 via Nuitee
P
Patrick couple be
9
Zeer aangenaam verblijf, mooi gelegen langs het water.
Pros:

Zeer aangenaam en comfortabel verblijf in een mooie, ruime suite. Vriendelijke service.

Cons:

Een vers eitje en niet alleen broodjes en koffiekoeken maar ook lekker brood zou er een perfect ontbijt van gemaakt hebben.

2026-08-17 via Nuitee
F
Fabrizio family_with_children it
10
Eccezionale
Pros:

Stanza grande, colazione ottima, posizione perfetta

Cons:

Nulla, tutto perfetto

2026-08-16 via Nuitee
F
Fortunato extended_group it
9
Posizione strategica!
Pros:

Posizione strategica, camera e bagno molto grandi ed accoglienti.

Cons:

Costo della colazione 25 euro anche se gli standard del posto sono sulla stessa lunghezza d’onda.

2026-08-16 via Nuitee
I
Irina couple se
8
Вкусный завтрак в уютном зале, близко достопримечательности, окна комнаты на канал
Pros:

Окна выходили на канал - что было важно. Имя мужа - Martin, это тоже сыграло роль при выборе отеля. Интересное оформление отеля, старинные вещи и отделка. Парковка 6 мин пешком. Достопримечательности все рядом. Магазины и рестораны. Хочется особо отметить завтрак в отеле. Накрахмаленные белые скатерти, свечи - все это создает особое настроение. Завтрак на любой вкус. Можно оставить чемодан после выезда.

Cons:

Дорогая парковка. Сначала ты должен включить телевизор и только потом тебе покажут пароль wifi🤷‍♀️

2026-08-16 via Nuitee
C
Christine couple us
10
2026-08-16 via Nuitee
G
Giovanni extended_group it
7
2026-08-16 via Nuitee
A
Andrea couple it
8
2026-08-15 via Nuitee
L
Laura LIDIA extended_group mx
10
Ubicación perfecta !!!
Pros:

Su ubicación, el hotel, todo se nos hizo muy bien!!!

Cons:

Por mencionar algo, que hubiera un poco más variedad

2026-08-15 via Nuitee
A
Annie solo_traveller fr
9
Pros:

L'emplacement, la propreté, le confort

Cons:

L'eau chaude qui tarde à arriver, ce qui fait une surconsommation d'eau

2026-08-14 via Nuitee
J
Jessica couple gb
10
Perfect hotel for central Bruges - historic feel to it but with all the modern necessities
Pros:

Utterly delightful - lovely spaces, right next to a canal, very quiet but very close to the centre and within an easy walk. The hotel staff were all lovely. Highly recommended

Cons:

My room safe didn’t work. No big deal. Otherwise loved everything

2026-08-13 via Nuitee
G
Graham couple gb
8
Pros:

Lovely room, we have stayed here several times and it's always good but things are a bit more worn looking and in need of investment, the stairs carpet for instance and a few room details just looking a little tired. But still lovely.

2026-08-12 via Nuitee
A
Alessandro couple it
8
Bel viaggio città incantevole
Pros:

Posizione

Cons:

Poco funzionale e stana sul canale rumorosa

2026-08-11 via Nuitee
E
Emilio couple it
5
UNA NOBILE DECADUTA, DA EVITARE.
Pros:

SOLO LA PARTE ESTERNA.

Cons:

Scale scomode, ascensore guasto. tappeti logori, carrelli di biancheria sporca del mattino, ancora in corridoio a sera inoltrata.
In particolare la camera 106 vista canale scomodissima. Si accede dall’ascensore,quando funziona, per un lungo corridoio e poi una rampa di scale ripida per raggiungerla, con bagaglio trascinato dal cliente su in cima. Non ci sono valletti , alla ricezione un unico elemento poco collaborativo.

2026-08-11 via Nuitee