Martin's Relais

Hotels
•
Martins
8.6 (3192 reviews)
Genthof 4 , Bruges , be

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Acceptable breakfast
Cons:
Poor room quality
High price for value received
Lack of amenities

Categories

Cleanliness
7.71
Room was in desperate need of renovation and recycling was not collected during the stay.
Service
9.67
Staff were very helpful; however, one abrupt receptionist affected the overall sentiment.
Location
10
Very close to the center and situated away from the crowds.
Room Quality
6.67
Major faults in the room, such as heating and shower issues.
Amenities
8.69
The hotel does not have a restaurant, which is unusual for a hotel of this type.
Value for Money
7.66
Not worth the £983 cost for the quality of the room and service received.
Food and Beverage
9.71
Breakfast was acceptable, though pricey compared to nearby options.
Overall Experience
8.7
Specific complaints about room quality and absence of service response overshadowed enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 23:27

Property Description

Historic Charm and Modern Comfort
Martin's Relais offers a unique stay in 17th-century canal houses, blending original features with modern amenities. Each room boasts antique furniture, free WiFi, and luxurious toiletries, ensuring a comfortable and memorable experience.

Relaxing Garden and Elegant Lounges
Guests can unwind in the tranquil rose garden or enjoy the cozy lounges, perfect for socializing or enjoying a quiet moment. The hotel's peaceful ambiance provides a welcome retreat after exploring the nearby Market Square and Belfry.

Local Delights and Scenic Views
Indulge in local Belgian beers at the bar or savor a breakfast buffet with cava in the grand breakfast room. With a picturesque canal setting and proximity to cultural attractions like the Groeninge Museum, Martin's Relais offers a charming retreat in the heart of Bruges.

To experience the perfect blend of history and luxury at Martin's Relais, book your stay now for an unforgettable getaway.

Important information:

Availability of a baby crib and/or extra bed is always upon request and has to be confirmed by the hotel. . Guests should contact the hotel.

Supplements are not calculated in the Total Rate but to be paid during the Stay.

When booking more than 6 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.6
Based on 3192 reviews
Cleanliness: 7.71
Service: 9.67
Location: 10
Room Quality: 6.67
Amenities: 8.69
Value for Money: 7.66
Food and Beverage: 9.71
Overall Experience: 8.7
M
Maharramova • couple • be
10
2026-04-16 • via Nuitee
E
Erik4007 • couple • nl
7
Een mooi en rustig hotel op 250 meter van de markt.
Pros:

Locatie en de rust in het hotel.
Het ontbijt was uitgebreid.
Goede bedden en nette badkamer.

Cons:

De uniformiteit in het schoonmaken.
Een dag niet afgewassen, 2 dagen geen koffie en flesjes water ontvangen en 2 dagen geen gasten doekjes gekregen.
Op onze kamer konden we geen wifi krijgen/ontvangen.

2026-04-14 • via Nuitee
S
Stefani • couple • de
8
2026-04-13 • via Nuitee
E
eleni • extended_group • gr
10
Nice location, very friendly stuff, excellent breakfast.
Pros:

The hotel is very close to the grand place, big rooms, the staff was very helpful and kind. They assistant us right away.

Cons:

The hotel needs some renovation.

2026-04-13 • via Nuitee
C
Claudia • family_with_children • us
9
Highly recommended with a great location by Jan Van Eyck!
Pros:

The family room and suite with canal view provided extra space. Some of the furniture (like the settee) showed use but that worked for us since we had young children. Beds were very comfortable. Large bathrooms.

Cons:

A big plus for guests would be if the property provided a coin laundry area!

2026-04-13 • via Nuitee
M
Marina • extended_group • za
10
Pros:

Good hotel, helpful stuff, beautiful rooms.
Thank you

2026-04-12 • via Nuitee
V
Victor • solo_traveller • gb
8
2026-04-12 • via Nuitee
A
Angela • couple • de
8
2026-04-11 • via Nuitee
C
Catherine • family_with_children • fr
9
Pros:

Très bon emplacement. Hyper confortable

2026-04-11 • via Nuitee
F
fabienne • solo_traveller • fr
10
Hôtel de charme le long d’un canal
Pros:

Belle chambre donnant sur un joli jardin. Très calme. Petit déjeuner varié et excellent. Personnel très professionnel et agréable

Cons:

un peu plus de prises électriques dans la chambre et un peu plus d’éclairage

2026-04-10 • via Nuitee
M
Marina • couple • it
1
Разочарована
Pros:

Расположение удобное, недалеко от центра, про завтрак ничего сказать не могу, за 25 евро можно было поесть в других местах. Номер небольшой, видавшая виды нехитрая мебель, кровать очень большая и удобная, но...

Cons:

но подушки везите с собой, на имеющихся спать невозможно. В туалетной комнате нет дополнительных поверхностей поставить косметичку. Запах дезинфицирующего средства был ужасный и не выветрился за 2 дня. Отель имеет свой шарм, но претендовать на 4 звезды никак не может. Гости жалуются годами на подушки, но их и не пытались поменять.

2026-04-08 • via Nuitee
G
Gumpel • family_with_children • gb
9
Pros:

friendly staff, great breakfast, fantastic location.

2026-04-08 • via Nuitee
S
Sophie • family_with_children • fr
8
Pros:

Le bâtiment réellement chargé d' histoire avec des tableaux tout à fait intéressants
La chambre, grande avec une vue magnifique sur le canal

Cons:

La moquette était tachée dans la chambre ce qui pour un établissement de ce standing est un peu décevant

2026-04-06 • via Nuitee
F
Friederike • couple • de
8
2026-04-06 • via Nuitee
T
Tina • couple • be
9
Molto carino e comodo
2026-04-06 • via Nuitee
A
Antonio • couple • es
8
Destino Brugge
Pros:

La ubicacion y el estilo clasico

Cons:

Cama muy blanda y mal control de temperatura. Hacia muchisima calor en el baño.

2026-04-06 • via Nuitee
E
Edmond • couple • nl
7
2026-04-05 • via Nuitee
J
Juan • solo_traveller • es
9
2026-04-05 • via Nuitee
F
FRANCOIS • couple • fr
10
Dans un cadre très qualitatif un très beau séjour .
Pros:

L emplacement et la qualité des équipements et notamment de la literie .

2026-04-03 • via Nuitee
M
Merja • family_with_children • fi
8
2026-04-02 • via Nuitee