AC Hotel Ciutat de Palma by Marriott

Hotels
•
AC Hotels by Marriott
8.4 (515 reviews)
Plaza Pont, 3 , Palma de Mallorca , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Decent breakfast
Cons:
Noise from traffic
Limited power outlets
Missing some amenities

Categories

Cleanliness
8.11
Most reviews mention clean and well-maintained rooms, though one noted issues with noise from the window.
Service
9.08
Many reviews praised the helpful and friendly staff, especially during check-in and breakfast.
Location
9.12
The location received high marks for convenience and accessibility to city attractions.
Room Quality
7.57
Rooms were generally nice but lacking in sufficient power outlets and climate control adjustments.
Amenities
8.1
Missing some amenities such as extra blankets or bathrobes, but overall standard offerings.
Value for Money
8.06
Considered reasonable for the price, though some mentioned minor shortcomings.
Food and Beverage
8.61
Breakfast received praise, though specific items like scrambled eggs could be improved.
Overall Experience
8.58
Guests generally felt their stay was enjoyable, with a mix of positives and minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 17:54

Property Description

Sophisticated Design
Experience elegance and style at the AC Hotel Ciutat de Palma, located just 1.5 km from Majorca's Port. Relax in your air-conditioned room with a private balcony and enjoy the sleek design elements throughout the hotel.

Prime Location
Immerse yourself in the beauty of Palma by taking a leisurely walk to the beach or exploring the historic city center with ease. The hotel's proximity to attractions like Bellver Castle ensures a memorable stay filled with sightseeing and cultural experiences.

Culinary Delights and Connectivity
Indulge in delectable Mediterranean cuisine at the hotel's dining area, offering a taste of fresh island produce. After a day of exploration, unwind by catching up on the news on the plasma-screen TV with a drink from the minibar, or stay connected with friends and family using the complimentary Wi-Fi service.

Ready to elevate your stay at the AC Hotel Ciutat de Palma? Book now to experience luxury and convenience in Palma!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 28 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 515 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
A
Anja • couple • ch
8
2026-06-06 • via Nuitee
S
Sebastian • couple • at
10
2026-06-05 • via Nuitee
S
Sameh • solo_traveller • tn
5
Pros:

L'emplacement
Le personnel

Cons:

La qualité de la literie
Chambre pas assez spacieuse
Manque isolation sonore le bruit de la rue est très audible

2026-06-02 • via Nuitee
A
Alexander • family_with_children • it
10
2026-06-01 • via Nuitee
V
Villanueva • extended_group • es
10
Hotel muy agradable y tranquilo.
Pros:

El desayuno y la ubicación.

2026-05-30 • via Nuitee
R
Rachael • extended_group • mt
9
Pros:

Everything - staff was super helpful

2026-05-24 • via Nuitee
J
Johann N. • solo_traveller • ch
8
Pros:

Staff at Rezeption were ftiendly and helpful

2026-05-21 • via Nuitee
M
Mateja • solo_traveller • si
10
2026-05-17 • via Nuitee
A
Agostina • solo_traveller • ar
10
Impecable
Pros:

Divino. La habitación y baño son amplios y cómodos, de estilo señorial. La cama es muy cómoda y la ducha tiene muy buena temperatura y caudal de agua.
La limpieza de la habitación impecable.
Muy buen desayuno, muy completo.

Cons:

Todo me gustó

2026-05-14 • via Nuitee
F
Franziska • extended_group • de
10
2026-05-13 • via Nuitee
C
C • extended_group • de
8
2026-05-10 • via Nuitee
O
octavian • couple • ro
8
2026-05-08 • via Nuitee
V
Villanueva • extended_group • es
10
2026-05-06 • via Nuitee
A
Alfonso • extended_group • es
10
2026-05-06 • via Nuitee
D
Diana • family_with_children • bg
10
2026-05-06 • via Nuitee
A
Alexander • solo_traveller • it
10
2026-05-05 • via Nuitee
J
Johan VDN • solo_traveller • be
7
Pros:

Het uitgebreide ontbijtbuffet

Cons:

Teveel lawaai in de kamer door het verkeer

2026-05-05 • via Nuitee
B
Bernd Krutzinna • couple • de
8
2026-05-04 • via Nuitee
B
Belle • solo_traveller • il
9
2026-05-04 • via Nuitee
K
Kuba Rechowicz • solo_traveller • gb
8
Pros:

Very nice and comfy hotel, great location and friendly stuff

Cons:

The bathroom shower pipe has loosened multiple times, however, I managed to adjust. The small downside is there is only 1 person at the reception desk which makes entire check in/out process longer as they are very busy yet friendly.

2026-05-03 • via Nuitee