AC Hotel Ciutat de Palma by Marriott

Hotels
•
AC Hotels by Marriott
8.4 (538 reviews)
Plaza Pont, 3 , Palma de Mallorca , es

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
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Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Decent breakfast
Cons:
Noise from traffic
Limited power outlets
Missing some amenities

Categories

Cleanliness
8.11
Most reviews mention clean and well-maintained rooms, though one noted issues with noise from the window.
Service
9.08
Many reviews praised the helpful and friendly staff, especially during check-in and breakfast.
Location
9.12
The location received high marks for convenience and accessibility to city attractions.
Room Quality
7.57
Rooms were generally nice but lacking in sufficient power outlets and climate control adjustments.
Amenities
8.1
Missing some amenities such as extra blankets or bathrobes, but overall standard offerings.
Value for Money
8.06
Considered reasonable for the price, though some mentioned minor shortcomings.
Food and Beverage
8.61
Breakfast received praise, though specific items like scrambled eggs could be improved.
Overall Experience
8.58
Guests generally felt their stay was enjoyable, with a mix of positives and minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 17:54

Property Description

Sophisticated Design
Experience elegance and style at the AC Hotel Ciutat de Palma, located just 1.5 km from Majorca's Port. Relax in your air-conditioned room with a private balcony and enjoy the sleek design elements throughout the hotel.

Prime Location
Immerse yourself in the beauty of Palma by taking a leisurely walk to the beach or exploring the historic city center with ease. The hotel's proximity to attractions like Bellver Castle ensures a memorable stay filled with sightseeing and cultural experiences.

Culinary Delights and Connectivity
Indulge in delectable Mediterranean cuisine at the hotel's dining area, offering a taste of fresh island produce. After a day of exploration, unwind by catching up on the news on the plasma-screen TV with a drink from the minibar, or stay connected with friends and family using the complimentary Wi-Fi service.

Ready to elevate your stay at the AC Hotel Ciutat de Palma? Book now to experience luxury and convenience in Palma!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 28 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 538 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
V
Valeria • solo_traveller • ca
10
2026-07-16 • via Nuitee
M
Marine • couple • ch
8
Pros:

Un emplacement idéal, parfaitement situé pour profiter pleinement des environs. Un vrai atout qui permet de découvrir facilement les lieux tout en profitant d’un cadre agréable et pratique.

Cons:

Seul petit point négatif : le parking souterrain est payant, ce qui représente un coût supplémentaire à prévoir lors du séjour.

2026-07-16 • via Nuitee
L
Lizana • family_with_children • cl
6
Bien por una noche
Pros:

El desayuno y ubicacion

Cons:

Habitaciones desgastadas y poca ventilación, mal olores

2026-07-15 • via Nuitee
M
Martin • solo_traveller • ch
6
2026-07-14 • via Nuitee
S
Stéphanie • couple • ch
10
2026-07-12 • via Nuitee
F
Fernando • solo_traveller • pt
8
Pros:

Estrutura e localização.

Cons:

Falta de lugares no estacionamento do hotel e do público nos arredores.

2026-07-12 • via Nuitee
K
Konstantinos • solo_traveller • cy
9
2026-07-11 • via Nuitee
B
Beatriz • solo_traveller • es
8
2026-07-08 • via Nuitee
M
Matteo • couple • it
9
Pros:

Soggiorno molto confortevole

2026-07-07 • via Nuitee
A
Aleksandra • couple • rs
10
Amazing stay!
Pros:

We had an amazing stay and couldn’t have been happier with our choice! Everything was beautifully maintained and spotlessly clean. The room was spacious, comfortable, and offered a stunning view. The staff were incredibly kind, welcoming, and always ready to help with anything we needed. The breakfast was delicious with plenty of great options, and the location was perfect, just a 5-minute walk to the Old Town, with the harbor also within easy walking distance. We would happily stay here again and highly recommend it!

Cons:

Everything was perfect.

2026-07-04 • via Nuitee
P
Patricia • solo_traveller • us
8
Excellent Value, Location and Staff
Pros:

The location in Palma was great! The staff was friendly and very helpful, especially Cristina at the front desk.

Cons:

I couldn’t figure out the Nespresso machine and the room safe was temperamental.

2026-06-30 • via Nuitee
J
Jorgelina • solo_traveller • es
8
2026-06-28 • via Nuitee
A
aparna arvind • couple • in
8
2026-06-25 • via Nuitee
L
Luciana • extended_group • br
9
2026-06-22 • via Nuitee
A
Anna • extended_group • ch
9
Pros:

Hotel centrale, pulito e staff molto disponibile.

Cons:

La nostra stanza dava sulla strada e di notte si sentivano molto i rumori. Le finestre non insonorizzavano molto.

2026-06-19 • via Nuitee
A
Aleksander • solo_traveller • bg
10
2026-06-19 • via Nuitee
K
Krzysztof • extended_group • pl
8
2026-06-18 • via Nuitee
V
villalba • solo_traveller • ar
10
Pros:

Muy buena atención.

2026-06-16 • via Nuitee
K
Khadija • extended_group • az
2
2026-06-15 • via Nuitee
G
gillian • solo_traveller • za
10
2026-06-12 • via Nuitee