AC Hotel Ciutat de Palma by Marriott

Hotels
•
AC Hotels by Marriott
8.4 (415 reviews)
Plaza Pont, 3 , Palma de Mallorca , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Decent breakfast
Cons:
Noise from traffic
Limited power outlets
Missing some amenities

Categories

Cleanliness
8.11
Most reviews mention clean and well-maintained rooms, though one noted issues with noise from the window.
Service
9.08
Many reviews praised the helpful and friendly staff, especially during check-in and breakfast.
Location
9.12
The location received high marks for convenience and accessibility to city attractions.
Room Quality
7.57
Rooms were generally nice but lacking in sufficient power outlets and climate control adjustments.
Amenities
8.1
Missing some amenities such as extra blankets or bathrobes, but overall standard offerings.
Value for Money
8.06
Considered reasonable for the price, though some mentioned minor shortcomings.
Food and Beverage
8.61
Breakfast received praise, though specific items like scrambled eggs could be improved.
Overall Experience
8.58
Guests generally felt their stay was enjoyable, with a mix of positives and minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 17:54

Property Description

Sophisticated Design
Experience elegance and style at the AC Hotel Ciutat de Palma, located just 1.5 km from Majorca's Port. Relax in your air-conditioned room with a private balcony and enjoy the sleek design elements throughout the hotel.

Prime Location
Immerse yourself in the beauty of Palma by taking a leisurely walk to the beach or exploring the historic city center with ease. The hotel's proximity to attractions like Bellver Castle ensures a memorable stay filled with sightseeing and cultural experiences.

Culinary Delights and Connectivity
Indulge in delectable Mediterranean cuisine at the hotel's dining area, offering a taste of fresh island produce. After a day of exploration, unwind by catching up on the news on the plasma-screen TV with a drink from the minibar, or stay connected with friends and family using the complimentary Wi-Fi service.

Ready to elevate your stay at the AC Hotel Ciutat de Palma? Book now to experience luxury and convenience in Palma!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 28 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 415 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
K
Karsten • family_with_children • de
4
Cons:

Lärm

2026-04-04 • via Nuitee
M
Maryna • solo_traveller • fr
8
Все замечательно кроме завтраков!
Pros:

Расположение-все близко. Комната отличная, просторно, светло, хороший вид на улицу. Постель очень удобная, постельное белье было белоснежным и очень хорошего качества, словно новое. Окна было проблематично открывать из-за шума с улицы, но это я уже знала и сюрпризом не было. В целом мне комната очень понравилось, было комфортно и очень чисто. Можно брать бесплатный чай и кипяток в холле , где завтраки.

Cons:

Отвратительное завтраки! Даже не берите. Буфет, вроде выбора достаточно много( есть несколько видов мясных нарезок, сыров, авокадо, жареные грибы, небольшие омлеты испанские, немного выпечки, огурцы, помидоры, авокадо и тд), но есть это невозможно. Вернее можно но без удовольствия. Качество продуктов очень дешевое, а еда безвкусная! И я совсем не привередливая в еде. В итоге я брала завтраки в Montys Cafe где за ту же цену в почти 20 евро была еда наивысшего качества! А в отеле завтраки не стоят 20 евро совсем. К чайным пакетикам и авокадо претензий нет, они были хорошие. Ах да.. и круассаны на завтраке просто деревянные и безвкусные, как и все остальное.

2026-04-04 • via Nuitee
I
Ivelina • family_with_children • mt
10
Very friendly staff,the breakfast was amazing and perfect location close to restaurants and bars.
Pros:

The cleanliness,the breakfast and the central location

Cons:

N/a

2026-04-02 • via Nuitee
Z
Zsuzsanna • couple • hu
2
2026-04-02 • via Nuitee
B
Bruno • family_with_children • it
10
Tutto perfetto
Pros:

Tutto

Cons:

Niente

2026-04-02 • via Nuitee
B
Beatrix • family_with_children • gb
10
2026-04-01 • via Nuitee
M
Manju • couple • gb
8
2026-04-01 • via Nuitee
E
ESTIBALIZ • family_with_children • es
9
2026-03-31 • via Nuitee
F
Francisco José • family_with_children • es
9
Pros:

Perfecta ubicación

Cons:

La habitación fue un poco ruidosa

2026-03-31 • via Nuitee
M
Marusca • extended_group • it
9
Pros:

Posizione leggermente fuori dal centro ma comunque molto comoda (e senza i "disagi" del centro vero e proprio, soprattutto se in possesso di un' auto), staff molto cortese e disponibile, ottima colazione.

Cons:

La camera è più che adeguata per due persone, forse un po' piccola per tre (come nel nostro caso).

2026-03-31 • via Nuitee
M
Magdalena • family_with_children • es
8
Pros:

Baño

2026-03-31 • via Nuitee
E
Esther • family_with_children • ad
10
2026-03-30 • via Nuitee
J
James • extended_group • gb
7
2026-03-29 • via Nuitee
T
Thibaud • couple • fr
6
Pros:

Proximité centre ville

Cons:

Malheureusement chambre côté rue avec énormément de bruit. L’isolation phonique n’est pas au rendez-vous.

2026-03-28 • via Nuitee
Z
Zanotti • extended_group • it
9
Una escapada entre amigas en el hotel perfecto!
Pros:

Fuimos entre 3 amigas para festejar el cumpleaños de una de ellas y al hacer el check in vieron la fecha de nacimiento en uno de los documentos de identidad, me preguntó si era mi cumpleaños y le dije que no, el de mi amiga y que festejarlo era una de las razones de nuestro viaje.. Unas horas después, nos enviaron una nota escrita a mano con dos botellitas de cava y 3 copas para compartir y empezar a festejar el cumpleaños! Detallazo, mi amiga feliz.
A la noche se encuentra enfrente al elevador un bowl con lavanda fresca y unas bolsitas para cargar, cuando llegamos tarde las dos primeras noches se acabó o la lavanda o las bolsitas, entonces la tercera noche le preguntamos si tendrían una bolsita mas, nos dijeron que si y que podíamos subir y ellos nos preparaban las bolsitas y nos llevaban a la habitación. De esos detalles que hicieron de una estadía normal, una muy especial.

Cons:

Diría que si hay huevos revueltos en el desayuno, va a ser perfecto, pero igualmente estuvo perfecto todo!

2026-03-26 • via Nuitee
S
Salvador • solo_traveller • es
6
2026-03-26 • via Nuitee
G
Galieva • solo_traveller • ua
10
2026-03-25 • via Nuitee
C
Charlotte • couple • se
3
Pros:

Läget bra.
Bra frukost.

Cons:

Lite tråkig personal, ej så service-minded. Rummet väldigt varmt, kunde ej reglera värmen. Fick byta rum. Väldigt hårda sängar.

2026-03-24 • via Nuitee
D
Dámaso • family_with_children • es
8
2026-03-23 • via Nuitee
M
Marta • family_with_children • pl
10
2026-03-23 • via Nuitee