Extended Stay America Suites - Hampton - Coliseum

Hotels
•
Extended Stay America Suites
7.2 (443 reviews)
1915 Commerce Drive , Hampton , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Dirty common areas
Inaccurate advertising
Room quality issues

Categories

Cleanliness
5.16
Multiple reviewers mentioned cleanliness issues, including a dirty room and unpleasant odors.
Service
9.13
Consistently praised, especially staff members like Paula and Nisha for their friendly and helpful demeanor.
Location
8.67
Conveniently located near various attractions, which was noted positively by several guests.
Room Quality
6.62
Some rooms were mentioned as clean, but overall quality was perceived as outdated and in need of upgrades.
Amenities
7.15
Basic amenities available, but some issues with supply shortages reported.
Value for Money
6.61
Some guests felt the hotel did not meet their expectations based on price, citing false advertising.
Food and Beverage
7.16
Breakfast was mentioned as adequate and free, which added value, but some supply shortages criticized.
Overall Experience
7.13
Mixed feelings noted; positive service but significant cleanliness and maintenance concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:19

Property Description

Convenient Extended Stay Accommodations

Fully Equipped Kitchens: Each room at Extended Stay America - Hampton features a stovetop, microwave, and fridge for your convenience.

Complimentary Breakfast: Start your day right with a free grab-and-go breakfast offering a variety of options.

Great Location: Situated near Langley Air Force Base and Norfolk Naval Base, our hotel is close to attractions like the Hampton Coliseum and Peninsula Town Center.

Experience comfort and convenience at Extended Stay America - Hampton - Coliseum. Book now for a memorable stay!

Important information:

Please note that housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 443 reviews
Cleanliness: 5.16
Service: 9.13
Location: 8.67
Room Quality: 6.62
Amenities: 7.15
Value for Money: 6.61
Food and Beverage: 7.16
Overall Experience: 7.13
D
Donishis • couple • us
1
Stayed a night after changing the room. Rooms definitely need an update!
Pros:

Location

Cons:

They had roaches

2026-11-03 • via Nuitee
D
Daisy • couple • us
8
Pros:

Breakfast was ok.

Cons:

Wish they had waffles at least some cereal.

2026-10-31 • via Nuitee
G
Garnett • couple • us
7
2026-10-29 • via Nuitee
J
Jacqueline • couple • us
9
Pros:

location

Cons:

people smoking in front of building

2026-10-23 • via Nuitee
A
Adelina • family_with_children • us
5
Disappointing but economical
Pros:

The location is convenient to shopping, major entertainment venues in areas and interstate. EZ checkout. Pleasant front desk staff.

Cons:

The room had an unpleasant but undefined smell and a dampness to it. I could not sleep well for it.
Also, "breakfast included" was a very generous description for what was available, a better description is "one the go" snack is more appropriate- there was coffee and your choice of a mini muffin or Nutrigrain bar.

2026-10-18 • via Nuitee
K
Krisothpher • solo_traveller • us
10
2026-10-17 • via Nuitee
D
Desiree • couple • us
6
2026-10-15 • via Nuitee
J
Juanita • solo_traveller • us
9
2026-10-10 • via Nuitee
P
Pennie • couple • us
5
First and last stay
Pros:

The Grab and go breakfast was ok. The desk personnel were nice

Cons:

Booked a queen studio but was given a room with two beds - no prior messages about the change. I had to call the front desk, after we walked in the room, to get an explanation as to why we were placed in a different room - said it was an upgrade (mechanical room with our booked room).
Fire alarm went off - no real communication about fire plans/alarm/return to room.

2026-10-07 • via Nuitee
A
Aleeya • solo_traveller • us
7
Pros:

Very quiet and relaxing.

Cons:

I wish there were more seating amenities.

2026-09-12 • via Nuitee
T
Tara • couple • us
3
AWFUL!!!!!!
Pros:

Location

Cons:

Our stay was 9/4-9/6. The first red flag I picked up on, was after arriving to the checkout counter I was asked if I wanted to check out my room first before she placed us in the particular room she was offering. I have never had that happen in the years of traveling. We declined thinking we had nothing to worry about. Upon entering the room, the counter had masking tape on the sides to fix a piece that was apparently not fixable. The bathroom had no plug for the bathtub, didn’t notice that till the last minute-so used wash cloth to stuff the drain so I could take my bath first night, When plugging my phone in that night behind the nightstand, I took notice to a pile of crumbs which appeared to look like pop tart pieces, Our room was a kitchen set up with a fridge a 2 burner stove, microwave and a sink. We had no dishes, no pots/pans, no silverware, no soap, no paper towels. That was a waste of money to spend on a room that has NOTHING available in the room to use. We had 3 pillows for our bed, not 4-thank goodness I brought my own for extra. NOW…..THE WORST PART OF OUR STAY CONTINUES!! On the evening of 9/5 I was getting ready for a dinner out with my bf. We were getting ready and I was standing at the mirror in front of the bed putting on my makeup. I thought I had seen what i thought was a stink bug. NOPE!!! It had landed in the ground and when I got closer and picked it up with the wash cloth I had near, it was discovered to be a BABY COCKROACH! I Immediately called the front desk to tell them what had found. They had told me to come down to the front desk. I had the washcloth in my hand with the roach inside. When I had arrived at the desk, they stated, We don’t need to see it-we believe you! Apparently they mentioned they have had issues before with them. Now it ALL makes sense why they had asked us if we had wanted to check my room out first!!! I told them that I had wanted my money back for both nights I had reserved to stay there.

2026-09-08 • via Nuitee
C
cornelia • solo_traveller • us
10
2026-08-06 • via Nuitee
A
angelgP3993BI • Family
10
Awesome customer service
Pros:

The front desk staff is absolutely amazing. I love it here. They really make you feel like family. If it wasn't for them idk where I would be. They keep the place very clean and are always going above and beyond to accommodate the guest

2026-07-20 • via Tripadvisor
D
Donfred • couple • us
2
2026-07-15 • via Nuitee
K
Kelly • solo_traveller • us
5
2026-07-12 • via Nuitee
R
Rotia • couple • us
8
It was worth the money
Pros:

I enjoy my stay was disappointed when I found out there was no pool during reservation i seen a pool

Cons:

Time to update the room rust everywhere

2026-07-07 • via Nuitee
D
Dyshanta • couple • us
7
2026-07-06 • via Nuitee
D
Dania • solo_traveller • us
10
2026-07-06 • via Nuitee
C
Cooke • solo_traveller • us
8
2026-07-04 • via Nuitee
C
Cooke • solo_traveller • us
8
2026-07-04 • via Nuitee