Extended Stay America Suites - Hampton - Coliseum

Hotels
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Extended Stay America Suites
7.2 (411 reviews)
1915 Commerce Drive , Hampton , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Dirty common areas
Inaccurate advertising
Room quality issues

Categories

Cleanliness
5.16
Multiple reviewers mentioned cleanliness issues, including a dirty room and unpleasant odors.
Service
9.13
Consistently praised, especially staff members like Paula and Nisha for their friendly and helpful demeanor.
Location
8.67
Conveniently located near various attractions, which was noted positively by several guests.
Room Quality
6.62
Some rooms were mentioned as clean, but overall quality was perceived as outdated and in need of upgrades.
Amenities
7.15
Basic amenities available, but some issues with supply shortages reported.
Value for Money
6.61
Some guests felt the hotel did not meet their expectations based on price, citing false advertising.
Food and Beverage
7.16
Breakfast was mentioned as adequate and free, which added value, but some supply shortages criticized.
Overall Experience
7.13
Mixed feelings noted; positive service but significant cleanliness and maintenance concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:19

Property Description

Convenient Extended Stay Accommodations

Fully Equipped Kitchens: Each room at Extended Stay America - Hampton features a stovetop, microwave, and fridge for your convenience.

Complimentary Breakfast: Start your day right with a free grab-and-go breakfast offering a variety of options.

Great Location: Situated near Langley Air Force Base and Norfolk Naval Base, our hotel is close to attractions like the Hampton Coliseum and Peninsula Town Center.

Experience comfort and convenience at Extended Stay America - Hampton - Coliseum. Book now for a memorable stay!

Important information:

Please note that housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 411 reviews
Cleanliness: 5.16
Service: 9.13
Location: 8.67
Room Quality: 6.62
Amenities: 7.15
Value for Money: 6.61
Food and Beverage: 7.16
Overall Experience: 7.13
L
Linda • solo_traveller • us
9
Pros:

Great!

Cons:

Nothing

2026-05-01 • via Nuitee
C
Cody • couple • us
10
2026-04-29 • via Nuitee
A
Ashley • couple • us
4
Cons:

Needs updating and the whole place has a awful smell

2026-04-20 • via Nuitee
J
Jurlin • couple • us
10
Greattttt will revisit with out a doubt
Pros:

Clean great customer service will return go over and over

Cons:

Everything

2026-04-20 • via Nuitee
J
Jurlin • couple • us
10
2026-04-18 • via Nuitee
H
H7749OCbiancad • Business
10
Who would’ve thought!
Pros:

I was here for a week the beginning of April. I was a little scared to book due to it being an extended stay and the reputation those kinds of hotels carry however, this location was the complete opposite. When I tell you the entire staff goes above and beyond for every guest not just myself. My room appeared to be newly renovated and it was spotless! There is dishes available to cook in your room if you need them which is a plus because eating out gets quite expensive. They are also near some of the best food spots. Definitely give them a try if you need an affordable stay without losing quality. I will be back next year.

2026-04-16 • via Tripadvisor
K
Kelsey • couple • us
10
2026-04-09 • via Nuitee
L
Litzenburger • family_with_children • de
7
2026-04-05 • via Nuitee
H
Happyone • solo_traveller • us
10
Pros:

The staff has exceptional customer service, they where informative, kind and awesome people.

2026-04-04 • via Nuitee
B
Briggs • family_with_children • us
5
Pros:

I liked the fact that there was a kitchen

Cons:

I didn't like that there was barely any service for it to be an extended stay. I had to basically do everything myself. It was basically just an apartment. They didnt even provide the dishes in the room I had to keep going up and down to the lobby even for the towels. I had to buy cleaning products to clean. It was just a lot. They said they provide breakfast but no. Just muffins so I actually had to go get groceries to cook. I have epilepsy I thought that was true. It was just a lot. Not a place I want to stay again.

2026-04-02 • via Nuitee
T
Tanea • family_with_children • us
10
2026-03-31 • via Nuitee
T
theodore • family_with_children • us
10
2026-03-31 • via Nuitee
T
Tiara • family_with_children • us
10
Great customer service and very spacious and quiet !
Pros:

The customer service was great 😃 and the hotel was quiet and clean and everybody was so friendly and loving !

Cons:

Just the wifi was slow and the neighbor smoking in their bathroom that's all I smell when I got up in the morning I was mad about that but other than that it was decent

2026-03-30 • via Nuitee
R
Renee • family_with_children • us
8
2026-03-28 • via Nuitee
K
Kidd • couple • us
7
2026-03-26 • via Nuitee
T
Tiara • family_with_children • us
9
Pros:

The friendly workers and great customer service , Great service and always clean 😁🤩

Cons:

The wifi sucks and who pays for wifi the rooms are already expensive 😔 and the smell of the room smelling like smoke . We had to keep the windows open every night

2026-03-25 • via Nuitee
C
Craig • family_with_children • us
1
Needs to be updated
Pros:

The location was good.

Cons:

I didn't like that their was a trash room. Trash was not picked up daily so their was a trash room to put trash and the smell was unbearable. I did not like the fact that if I needed kitchenware, I had to go to the front desk and they would put some together while I waited. I did not like that their was no ice machine in the building. Their was no outlets or USB ports by the bed to plug in our phones for charging. The carpet was outdated and worn out in some places. My room was a non smoking room but had the smell of smoke. (The lady behind the desk did offer to give me another room but I chose to stay)

2026-03-23 • via Nuitee
K
Kelsey • couple • us
10
2026-03-16 • via Nuitee
N
N8762TUdannys • Solo travel
10
Excellent hotel
Pros:

Checked in to stay here for a week passing through visiting some friends from college. I wasn’t expecting much but this turned out to be better than I imagined. They have a full kitchen and the cookware available to use during your stay. How convenient! The front desk staff was very welcoming and accommodating and anticipated everything I needed. They were very helpful catching me up on things to do and new places to eat. It shares a parking lot with a police precinct so I felt pretty safe. Definitely a cool place to stay.

2026-03-11 • via Tripadvisor
J
jackson • family_with_children • us
10
2026-03-06 • via Nuitee