Extended Stay America Suites - Hampton - Coliseum

Hotels
Extended Stay America Suites
7.2 (443 reviews)
1915 Commerce Drive , Hampton , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Dirty common areas
Inaccurate advertising
Room quality issues

Categories

Cleanliness
5.16
Multiple reviewers mentioned cleanliness issues, including a dirty room and unpleasant odors.
Service
9.13
Consistently praised, especially staff members like Paula and Nisha for their friendly and helpful demeanor.
Location
8.67
Conveniently located near various attractions, which was noted positively by several guests.
Room Quality
6.62
Some rooms were mentioned as clean, but overall quality was perceived as outdated and in need of upgrades.
Amenities
7.15
Basic amenities available, but some issues with supply shortages reported.
Value for Money
6.61
Some guests felt the hotel did not meet their expectations based on price, citing false advertising.
Food and Beverage
7.16
Breakfast was mentioned as adequate and free, which added value, but some supply shortages criticized.
Overall Experience
7.13
Mixed feelings noted; positive service but significant cleanliness and maintenance concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:19

Property Description

Convenient Extended Stay Accommodations

Fully Equipped Kitchens: Each room at Extended Stay America - Hampton features a stovetop, microwave, and fridge for your convenience.

Complimentary Breakfast: Start your day right with a free grab-and-go breakfast offering a variety of options.

Great Location: Situated near Langley Air Force Base and Norfolk Naval Base, our hotel is close to attractions like the Hampton Coliseum and Peninsula Town Center.

Experience comfort and convenience at Extended Stay America - Hampton - Coliseum. Book now for a memorable stay!

Important information:

Please note that housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 443 reviews
Cleanliness: 5.16
Service: 9.13
Location: 8.67
Room Quality: 6.62
Amenities: 7.15
Value for Money: 6.61
Food and Beverage: 7.16
Overall Experience: 7.13
C
cornelia solo_traveller us
10
2026-08-06 via Nuitee
A
angelgP3993BI Family
10
Awesome customer service
Pros:

The front desk staff is absolutely amazing. I love it here. They really make you feel like family. If it wasn't for them idk where I would be. They keep the place very clean and are always going above and beyond to accommodate the guest

2026-07-20 via Tripadvisor
D
Donfred couple us
2
2026-07-15 via Nuitee
K
Kelly solo_traveller us
5
2026-07-12 via Nuitee
R
Rotia couple us
8
It was worth the money
Pros:

I enjoy my stay was disappointed when I found out there was no pool during reservation i seen a pool

Cons:

Time to update the room rust everywhere

2026-07-07 via Nuitee
D
Dania solo_traveller us
10
2026-07-06 via Nuitee
D
Dyshanta couple us
7
2026-07-06 via Nuitee
C
Cooke solo_traveller us
8
2026-07-04 via Nuitee
C
Cooke solo_traveller us
8
2026-07-04 via Nuitee
C
Cooke solo_traveller us
8
2026-07-04 via Nuitee
W
Wadley couple us
5
2026-07-01 via Nuitee
K
Keion solo_traveller us
7
2026-06-28 via Nuitee
A
Ashley solo_traveller us
10
2026-06-28 via Nuitee
M
Marquise solo_traveller us
8
2026-06-27 via Nuitee
A
Abdul solo_traveller pk
10
2026-06-26 via Nuitee
S
Sharon couple us
10
2026-06-21 via Nuitee
W
William couple us
7
Overall okay but will not book again.
Pros:

The greeter.

Cons:

The price is relatively too high for not having breakfast and not a trash can in sight.

2026-06-20 via Nuitee
L
laneec2023 Couples
10
Excellent customer servie
Pros:

The staff her are truly welcoming. The property could use some updating but it was clean and very convenient. I'm big on customer service which is why when im in the area I will continue to come back here. It's convenient and close to everything. My room was spacious as very clean

2026-06-17 via Tripadvisor
C
Clark solo_traveller us
3
Pros:

Two or three other hotel concierges there deserve better training and treatment. And not have their record scarred by her ignorance.

Cons:

Bianca Mincey the manager there was prejudice and racist hospitality and sarcastic, very ignorant to have a nerve to be dressed nice when asked to explain her crazy behavior out of nowhere insulted our use of the booking of her hotel through the app.....she insulted all third party booking providers....

2026-06-14 via Nuitee
L
lexd284 Family
10
Loved it!
Pros:

I had an excellent stay at Extended Stay America - Hampton - Coliseum. From check-in to check-out, the staff was friendly, professional, and always willing to help. My room was clean, comfortable, and well-maintained, with everything I needed for an extended stay. The kitchenette was especially convenient and helped me save money on meals. The location is perfect if you’re visiting the Hampton Coliseum area, with easy access to restaurants, stores, and major highways. I appreciated the quiet atmosphere and felt safe throughout my stay. The hotel offers great value for the price, and the team works hard to make guests feel welcome. I would definitely stay here again and recommend it to anyone looking for an affordable, comfortable, and convenient place to stay in Hampton.

2026-06-11 via Tripadvisor