INNSiDE São Paulo Itaim

Hotels
•
Innside by Melia
8.8 (1295 reviews)
Rua Jesuíno Arruda, 806 , Sao Paulo , br

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Limited breakfast options
Maintenance issues in some rooms

Categories

Cleanliness
8.44
Some guests noted cleanliness issues with the bathroom and furnishings.
Service
9.41
Most feedback highlighted the courteous and helpful staff.
Location
9.45
Many reviews praised the hotel's convenient and safe location.
Room Quality
8.4
The room quality was complimented, although a few had maintenance issues.
Amenities
8.93
Standard quality for this hotel tier, with some guests mentioning improvements could be made.
Value for Money
8.89
Fairly regarded considering the location and services offered.
Food and Beverage
7.94
Some guests felt the breakfast options were limited and quality could be improved.
Overall Experience
8.91
General satisfaction with minor exceptions noted in feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:41

Property Description

Sophisticated and Safe Stay in São Paulo

Prime Location: Situated in a sophisticated and safe area, INNSIDE by Meliá São Paulo ITAIM is conveniently located near Brigadeiro Faria Lima Avenue, Ibirapuera Park, and Iguatemi Shopping Mall, making it ideal for both leisure and business travelers.

Comfortable Rooms: The well-appointed rooms at INNSIDE São Paulo Itaim offer climate-controlled air conditioning, free WiFi, and stocked minibars with complimentary refreshing items, ensuring a comfortable stay for guests.

Dining and Relaxation: Indulge in a delicious breakfast at The Bite Box Restaurant, with gluten-free and international options available, or unwind at the lobby bar. Guests can also enjoy city views and stay active at the hotel's gym on the top floor.

Experience luxury and convenience at INNSIDE by Meliá São Paulo ITAIM - Book your stay now for a memorable São Paulo getaway!

Important information:

All cots are subject to availability.

Please note that the credit card holder must be a guest and will be required to show a photo ID and the credit card used to book upon check-in.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 40 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1295 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
M
Magda da Silva • solo_traveller • br
5
Razoável
Pros:

Equipes da recepção, restaurante e serviços gerais.

Cons:

Roupas de cama com cheiro de suor

2026-04-09 • via Nuitee
G
Gonzalo • family_with_children • es
5
2026-04-07 • via Nuitee
R
Rodrigo Chiamulera • family_with_children • br
8
2026-04-04 • via Nuitee
J
Jorge • solo_traveller • pe
3
Whitout wi-fi
Pros:

Location

Cons:

The wi-fi doesnt work. I asked if I could change rooms and they didn't.

2026-04-01 • via Nuitee
T
Tassiana • couple • br
10
Limpa, confortável e sem dúvidas voltarei
Pros:

Confortável

2026-04-01 • via Nuitee
D
Diego • couple • pe
8
2026-04-01 • via Nuitee
E
Eduardo • couple • br
8
Pros:

Bom café da manhã
Boa Localização.
Bons funcionários

Cons:

O cartão (Chave de acesso ao quarto) desmagnetiza diariamente.
É bem inconveniente ter que descer na recepção para novamente codificar o cartão de acesso.

2026-03-30 • via Nuitee
R
Rocio • family_with_children • es
6
Pros:

Ubicación

Cons:

Habitaciones antiguas.

2026-03-29 • via Nuitee
R
Rocio • family_with_children • es
6
2026-03-29 • via Nuitee
B
Burtet • solo_traveller • br
8
Otimo
2026-03-29 • via Nuitee
F
Fernando • couple • br
10
2026-03-28 • via Nuitee
A
Alejandro • solo_traveller • cl
6
Pros:

Tranquilidad

Cons:

La temperatura de la habitación, no se podía ajustar

2026-03-27 • via Nuitee
U
Uamorim • couple • br
10
Pros:

O hotel é muito bem localizado, perto de vários restaurantes bons. O quarto é confortável e limpo. O café da manhã é sensacional, com muitas variedades de produtos com qualidade. A equipe é bastante atenciosa, sempre atendendo com cortesia e eficiência. Enfim, o hotel superou as minhas expectativas. Parabéns!

Cons:

NADA A PONTUAR

2026-03-26 • via Nuitee
G
Gabriel • couple • br
9
Muito bom
2026-03-25 • via Nuitee
M
Mariana • couple • br
6
2026-03-25 • via Nuitee
E
Eriga • couple • br
9
Excelente! Sempre volto
Pros:

Localização, conforto e atendimento

Cons:

Nada

2026-03-25 • via Nuitee
J
Jerson Luiz • solo_traveller • br
8
Pros:

Quartos novos e limpos

Cons:

O café da manhã é simplesmente sofrível. Na haver com o nível do hotel. Precisa melhorar muito.

2026-03-24 • via Nuitee
U
Uamorim • couple • br
10
Excelente estada
Pros:

O hotel é muito bem localizado, perto de vários restaurantes bons. O quarto é confortável e limpo. O café da manhã é sensacional, com muitas variedades de produtos com qualidade. A equipe é bastante atenciosa, sempre atendendo com cortesia e eficiência. Enfim, o hotel superou as minhas expectativas. Parabéns!

Cons:

Nada a pontuar.

2026-03-24 • via Nuitee
A
ANA CAROLINA • couple • br
10
2026-03-24 • via Nuitee
M
Melo • couple • br
8
Hotel de excelência, faz juz à grife MEILÁ.
Pros:

O hotel é extremamente bem localizado. Funcionários sempre cordiais. Café da manhã esplêndido !

Cons:

Durante a madrugada interfonei 2/3 vezes na portaria, pois desejava uma manta mais leve, e ninguém atendeu. Somente isso.

2026-03-23 • via Nuitee