INNSiDE by Meliá São Paulo Itaim

Hotels
Innside by Melia
8.8 (1450 reviews)
Rua Jesuíno Arruda, 806 , Sao Paulo , br

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Limited breakfast options
Maintenance issues in some rooms

Categories

Cleanliness
8.44
Some guests noted cleanliness issues with the bathroom and furnishings.
Service
9.41
Most feedback highlighted the courteous and helpful staff.
Location
9.45
Many reviews praised the hotel's convenient and safe location.
Room Quality
8.4
The room quality was complimented, although a few had maintenance issues.
Amenities
8.93
Standard quality for this hotel tier, with some guests mentioning improvements could be made.
Value for Money
8.89
Fairly regarded considering the location and services offered.
Food and Beverage
7.94
Some guests felt the breakfast options were limited and quality could be improved.
Overall Experience
8.91
General satisfaction with minor exceptions noted in feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:41

Property Description

Sophisticated and Safe Stay in São Paulo

Prime Location: Situated in a sophisticated and safe area, INNSIDE by Meliá São Paulo ITAIM is conveniently located near Brigadeiro Faria Lima Avenue, Ibirapuera Park, and Iguatemi Shopping Mall, making it ideal for both leisure and business travelers.

Comfortable Rooms: The well-appointed rooms at INNSIDE São Paulo Itaim offer climate-controlled air conditioning, free WiFi, and stocked minibars with complimentary refreshing items, ensuring a comfortable stay for guests.

Dining and Relaxation: Indulge in a delicious breakfast at The Bite Box Restaurant, with gluten-free and international options available, or unwind at the lobby bar. Guests can also enjoy city views and stay active at the hotel's gym on the top floor.

Experience luxury and convenience at INNSIDE by Meliá São Paulo ITAIM - Book your stay now for a memorable São Paulo getaway!

Important information:

All cots are subject to availability.

Please note that the credit card holder must be a guest and will be required to show a photo ID and the credit card used to book upon check-in.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

8.8
Based on 1450 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
S
Sergio couple br
8
2026-08-22 via Nuitee
O
Oder couple br
8
2026-08-19 via Nuitee
W
Weber Arruda solo_traveller br
10
2026-08-19 via Nuitee
C
Cassia solo_traveller br
2
Decepção
Cons:

Foi horrível a experiência. Tentaram entrar no meu quarto as 6h da manhã. Acordei super assustada. Não acho normal. Ao reclamar na recepção a resposta que recebi foi de que o homem estava bêbado e já tinha feito isso nos dias anteriores!! Como assim?!! Eu pago caro numa diária para ficar num local com regras e pessoas civilizadas! Um evento em que alguém bebado « confundi » o quarto e fica tentando invadir o quarto alheio e a recepção trata isso com naturalidade me deixou indignada! Deveriam na segunda vez já terem expulsado esse cliente bebado e invasor!!
No mais, A internet não funcionou. O atendente até tentou ajudar e ligou o o técnico, mas não funcionou. Nem consegui tomar o café da manhã tentando conectar. Me prejudicou bastante. Outra coisa, todas as vezes q eu descia ou ia na academia ao voltar a chave não funcionava mais, tinha que voltar e pedir outra.

2026-08-16 via Nuitee
B
Brunelly couple br
9
2026-08-14 via Nuitee
A
Ana Caroline solo_traveller br
6
Razoável
Pros:

Atendimento da recepção

Cons:

Cheguei no hotel por volta de meia noite e o ar-condicionado do apartamento não funcionava, cansada e na madrugada tive que fazer troca de quarto.

2026-08-11 via Nuitee
V
VICTOR solo_traveller cl
10
Perfecta zona para disfrutar São Pablo
Pros:

Muy buena hubo avión una cama muy cómoda y a la hora de dormir la oscuridad en la habitación perfecta para dormir.

Cons:

Cama, cortinas y habitación extraordinaria

2026-08-10 via Nuitee
L
Leonora extended_group cl
9
Pros:

Ubicación

Cons:

nada

2026-08-10 via Nuitee
B
Bilibio extended_group br
7
2026-08-10 via Nuitee
G
Gabriela solo_traveller br
10
2026-08-10 via Nuitee
N
Nicolás solo_traveller cl
1
Ruidosa
Pros:

La ubicación excelente.

Cons:

Durante la tarde, solicité que no hicieran ruido ya que necesitaba descansar y trabajaron afuera de la pieza. Día siguiente me cambiaron de pieza para descansar y nuevamente mucho ruido por arreglos. No es primera vez que me pasa en este hotel, muy mal

2026-08-10 via Nuitee
J
João extended_group br
9
muito bom
Pros:

muito bom!

Cons:

o colchão

2026-08-07 via Nuitee
S
Silvia couple br
8
2026-08-06 via Nuitee
H
Han solo_traveller pa
9
2026-08-06 via Nuitee
G
Gustavo couple br
10
Eficiência ímpar
Pros:

Localização, limpeza e comodidade. Inclusive recebi um up grade

2026-08-04 via Nuitee
E
Eduardo solo_traveller cl
9
Recomendable cómodo y el entorno es muy bueno
Pros:

Ubicación y habitaciones

2026-08-03 via Nuitee
A
alexia couple br
10
2026-08-03 via Nuitee
A
ADELIA RIBEIRO couple br
9
2026-08-03 via Nuitee
A
Ana Paula solo_traveller br
7
2026-08-02 via Nuitee
E
Eriga couple br
9
2026-08-02 via Nuitee