INNSiDE by Meliá São Paulo Itaim

Hotels
•
Innside by Melia
8.8 (1417 reviews)
Rua Jesuíno Arruda, 806 , Sao Paulo , br

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Limited breakfast options
Maintenance issues in some rooms

Categories

Cleanliness
8.44
Some guests noted cleanliness issues with the bathroom and furnishings.
Service
9.41
Most feedback highlighted the courteous and helpful staff.
Location
9.45
Many reviews praised the hotel's convenient and safe location.
Room Quality
8.4
The room quality was complimented, although a few had maintenance issues.
Amenities
8.93
Standard quality for this hotel tier, with some guests mentioning improvements could be made.
Value for Money
8.89
Fairly regarded considering the location and services offered.
Food and Beverage
7.94
Some guests felt the breakfast options were limited and quality could be improved.
Overall Experience
8.91
General satisfaction with minor exceptions noted in feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:41

Property Description

Sophisticated and Safe Stay in São Paulo

Prime Location: Situated in a sophisticated and safe area, INNSIDE by Meliá São Paulo ITAIM is conveniently located near Brigadeiro Faria Lima Avenue, Ibirapuera Park, and Iguatemi Shopping Mall, making it ideal for both leisure and business travelers.

Comfortable Rooms: The well-appointed rooms at INNSIDE São Paulo Itaim offer climate-controlled air conditioning, free WiFi, and stocked minibars with complimentary refreshing items, ensuring a comfortable stay for guests.

Dining and Relaxation: Indulge in a delicious breakfast at The Bite Box Restaurant, with gluten-free and international options available, or unwind at the lobby bar. Guests can also enjoy city views and stay active at the hotel's gym on the top floor.

Experience luxury and convenience at INNSIDE by Meliá São Paulo ITAIM - Book your stay now for a memorable São Paulo getaway!

Important information:

All cots are subject to availability.

Please note that the credit card holder must be a guest and will be required to show a photo ID and the credit card used to book upon check-in.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 40 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1417 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
M
Mereu • couple • br
10
Muito bom e ótimo custo benefício !
Pros:

Quarto espaçoso, ótima localização, funcionários atencioso e educado, estacionamento no local, café da manhã delicioso!
Banheiro com shampoo, condicionador, sabonete líquido, toca de cabelo, bucha de banho, hidratante, secador, chuveiro forte!
Frigobar com opções de cerveja, água, suco!
Bate sol no quarto, arejado e aconchegante!
Amamos a estádio e agora só queremos ficar lá! :)

Cons:

Travesseiro

2026-07-25 • via Nuitee
O
Orlandi • solo_traveller • br
10
Pros:

Tudo muito bom!

2026-07-23 • via Nuitee
F
Fausto • couple • br
8
Bom hotel, bem localizado, quarto espaçoso limpo e confortável, café da manhã razoável e bom custo benefício.
Pros:

A localização do hotel, o chuveiro, assim como a limpeza e a arrumação do quarto, são excelentes.

Cons:

A televisão do quarto frequentemente perde a conexão com a internet e fica indisponível.
No café da manhã há apenas uma máquina da Nespresso para fazer café que é lenta e provoca filas. Sugiro trocar por máquinas da Três Corações, que são muito mais rápidas e produzem maior variedade de bebidas quentes de excelente qualidade.
O iogurte tem apenas duas variedades, morango e natural, disponibilizados em garrafas abertas e, talvez por isso, dificilmente são consumidos pelos hospedes, devendo resultar em significativo desperdício diário. Sugiro substituir por embalagens de iogurte pequenas com maior variedade de sabores, como as disponíveis em supermercados.
As frutas e pães são variados, mas a reposição é demorada.
É possível pedir omelete e/ou tapioca no café da manhã, mas o processo é burocrático e demorado, exige a leitura de QR code pelo celular. O omelete é razoável, e a tapioca horrível, ambos limitados a três recheios.

2026-07-21 • via Nuitee
M
maria isabel • couple • br
10
Perfeita
Pros:

Gostei de tudo

Cons:

Ainda acho que o café da manhã poderia melhorar

2026-07-21 • via Nuitee
G
Gabriel • couple • br
10
2026-07-21 • via Nuitee
L
Luciana • extended_group • br
9
Ótimo
Pros:

Bem localizado, quarto espaçoso e um ótimo café da manhã.

2026-07-19 • via Nuitee
P
Pedro • couple • br
6
2026-07-18 • via Nuitee
G
Gabriel • couple • br
9
2026-07-18 • via Nuitee
D
daniel • solo_traveller • il
6
2026-07-17 • via Nuitee
M
Micheline • couple • br
10
2026-07-17 • via Nuitee
D
daniel • solo_traveller • il
5
Frustrante considerando bandeira Melia
Pros:

Cama e localização

Cons:

Estado de conservação do banheiro, falta de preparo do staff da recepção e do restaurante, não tem lavanderia e o estacionamento e cobrado a parte

2026-07-17 • via Nuitee
L
Lima • couple • br
10
2026-07-14 • via Nuitee
E
Enrico • couple • br
8
2026-07-13 • via Nuitee
P
Pedro Casarini • couple • br
1
Péssimo não fiquem
Pros:

Os funcionários da recepção e café da manhã

Cons:

Banheiro sujo com sangue o banheiro alagando ralo alago o banheiro todo
Tem mais vídeo mas não tem como colocar o vídeo aqui nessa opção

2026-07-13 • via Nuitee
D
daniel • solo_traveller • il
6
Razoável
Pros:

Localização

Cons:

Café da manhã, ausência de serviço de lavanderia, estacionamento pago, staff

2026-07-12 • via Nuitee
A
Anna • couple • br
9
2026-07-11 • via Nuitee
R
Rodrigo • solo_traveller • br
8
Pros:

Localização muito boa no coração do itaim.
Café da manhã muito bom.

Cons:

Acredito que podem melhorar o time da recepção, tanto no atendimento como no uniforme .

2026-07-11 • via Nuitee
R
Renato • solo_traveller • br
8
2026-07-11 • via Nuitee
E
Eduardo • solo_traveller • br
6
2026-07-10 • via Nuitee
E
Edmundo • solo_traveller • br
10
2026-07-10 • via Nuitee