Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Tour desk
Massage services
Currency exchange
Board games/puzzles
See all facilities

Review Highlights

Pros:
Great service
Nice location
Comfortable rooms
Cons:
Issues with cleanliness
Limited breakfast options

Categories

Cleanliness
7.9
Some reviews indicate issues with cleanliness, specifically with daily housekeeping.
Service
9.9
Service was highlighted positively, with several reviews praising the staff's kindness and attentiveness.
Location
9.4
The location is frequently praised as great, close to the beach and convenient.
Room Quality
8.9
Rooms are described as nice and comfortable, though some mention a need for minor improvements.
Amenities
8.4
Amenities are adequate, with mentions of a lovely pool and garden, but some areas need improvement.
Value for Money
8.9
Many reviews indicate good value for the quality offered, although some amenities could be better.
Food and Beverage
8.4
Food quality is good but limited options for breakfast; generally acceptable.
Overall Experience
9.4
Overall, guests enjoyed their stay and had positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:08

Property Description

Direct Beach Access:
Experience the luxury of stepping directly onto the pristine Playa Norte Beach from Holbox by Xaloc. Enjoy the sun, sand, and sea right at your doorstep.

Charming Accommodations:
Indulge in the charm of traditional Mayan huts with thatched roofs, offering a unique stay experience. The bungalows feature cozy terraces with stunning ocean or garden views, creating a serene atmosphere for relaxation.

Leisure and Adventure:
Unwind by one of the two outdoor swimming pools or sip on refreshing drinks at the beach bar. Explore exciting activities like canoeing, bird watching, and snorkeling on the captivating Holbox Island.

Book now to immerse yourself in the beauty and tranquility of Holbox by Xaloc.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 1237 reviews
Cleanliness: 7.9
Service: 9.9
Location: 9.4
Room Quality: 8.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.4
T
thierry • couple • fr
9
Super endroit à Holbox
Pros:

Localisation
Personnel disponible et sympa
Hôtel charmant

Cons:

Rien

2026-02-14 • via Nuitee
M
Morganeca • family_with_children • fr
10
Incroyable ! Tout était parfait
Pros:

Tout était parfait : la localisation , le personnel est incroyable et aux petits soins , les chambres , l’hôtel est magnifique . Le petit déjeuner est excellent et la cuisine de l’hôtel également . Une ambiance très chaleureuse on est très bien accueillis et c’est difficile de quitter ces lieux ! Hâte de revenir :)

Cons:

Rien

2026-02-14 • via Nuitee
M
Mats • extended_group • se
7
2026-02-14 • via Nuitee
P
Peter • family_with_children • sk
10
⭐⭐⭐⭐⭐ Beautiful beachfront hotel with a lovely bungalow, very clean rooms, friendly helpful staff, and an amazing relaxi
Pros:

We had a wonderful stay at Xaloc and honestly everything was excellent. The location is absolutely beautiful, right by the beach, with stunning views and a very relaxing atmosphere.
Our bungalow was clean, comfortable, and well maintained, with everything we needed. Waking up to the sound of the ocean was unforgettable!
The staff were extremely friendly, helpful, and professional, always smiling and ready to assist with anything. Service was fast and made us feel very welcome.
The beach area was clean and peaceful, perfect for swimming and relaxing. The hotel facilities were great and the whole place felt calm, safe, and tropical.
Overall, it was an amazing experience and we would definitely come back again. Highly recommended for anyone looking for a relaxing beach holiday!

Cons:

All good

2026-02-14 • via Nuitee
D
Demi • couple • nl
8
Goed
Pros:

Fijne locatie, mooi opgezet met zwembad en strand bedjes. Vriendelijk personeel en uitgebreide ontbijt keuze.

Cons:

Schoon tot zover het oog reikt, wij zijn lang dus konden precies zien waar al maanden niet is schoongemaakt, plus veel riet van het verouderde rieten dak binnen. Neemt niet weg dat wat schoon is gemaakt wel echt schoon is. Zwembad is erg klein als je echt wilt kunnen zwemmen.

2026-02-13 • via Nuitee
N
Nick • family_with_children • se
9
Pros:

Lovely jungle house close to the beach and with their own sunbeds + pool area. Near the town as well. The resort is this cozy jungle village with 2 pools and a library. We even did a yoga class at the resort. Internet is not great, but I put that here as we wanted to be disconnected

Cons:

The breakfast was not our favorite. Portions were small (we are used to small portions here in Sweden) and we thought the food to be quite basic.

2026-02-13 • via Nuitee
N
Nick • solo_traveller • gb
9
Pros:

Lovely location, nice beach hut style accommodation. Very relaxed feel in the complex, friendly staff, nice breakfast. Nice small pool too, very cold water but nice in hot weather!

Cons:

Wifi unreliable. No tv in the room, would've been nice or no fridge either in room

2026-02-12 • via Nuitee
D
Dufau • couple • fr
9
Pros:

La chambre est spacieuse, belle. Le petit déjeuner est très bon. Le personnel tres gentil. L’espace avec les transats proche de mer est top.

Cons:

Piscine joli mais un peu poussiéreuse au fond

2026-02-10 • via Nuitee
S
Simone • couple • at
9
Pros:

Hotel in super Lage, geschützter Liege Bereich. Frühstück war jeden Tag zum aussuchen qualitativ sehr hochwertig. Personal stets bemüht und freundlich. Da bei uns das Wetter nicht so mitgespielt hat hat uns das Hotel über die Fähren (bzw. deren Stopp am Laufenden gehalten)

Cons:

Wir haben es zwar gewusst, aber heutzutage kein wlan am Zimmer bzw am Steand Bereich ist nicht optimal (andere Restaurants/Hotels schaffen es auch) Könnte man sich erwarten bei der Preisklasse. Leider hatten wir eher viel Seegras - dafür kann natürlich das Hotel nix

2026-02-09 • via Nuitee
M
Maria • couple • se
7
2026-02-09 • via Nuitee
F
Fredrik • couple • se
7
Vi hade det mycket bra.
Pros:

Nära stranden och stan. Bra frukost, ej buffé utan 1 val från meny. Gemytliga bungalows som känns personliga. Läget är lugnt och det är bara 10 min promenad till centrum.

Cons:

Vi hade inte varmvatten. Det var ganska jobbigt då vädret råkade vara väldigt kallt när vi var där. Är man där när det är varmt kommer det inte att vara ett problem. Det förekommer ljud på natten med fåglar, vind och motorfordon. Ljudisoleringen är obefintlig. Wifi finns bara i lobbyn/restaurangen så man behöver ordna med ett bra eSIM.

2026-02-09 • via Nuitee
C
Camilla • family_with_children • se
8
2026-01-31 • via Nuitee
P
Patrik • couple • se
8
2026-01-31 • via Nuitee
A
Arthur • couple • fr
8
2026-01-31 • via Nuitee
M
Marie pierre • extended_group • fr
7
sympa qd même
Pros:

la proximité centre

Cons:

pas beaucoup de places matelas plage , beaucoup de bruit rapport à la route juste à côté , surtout le soir

2026-01-31 • via Nuitee
M
Melissa • family_with_children • ca
7
Pros:

Located in a perfect location, with a beautiful beach. Food at the restaurant was delicious.

Cons:

Suite rooms were a little dark and dated, and the shower never had hot water in the 4 days we were there. The pool was not filtered or cleaned, lots of bird poop was in there one of the days.

2026-01-29 • via Nuitee
I
Ingrid • couple • se
6
Bra men förstört av musiken
Pros:

Läget till strand och centrum, samtidigt avskilt

Cons:

Beachbaren bredvid på stranden spelade hysterisk musik högt från kl 11-19

2026-01-28 • via Nuitee
S
Sally • couple • us
6
Nice place but noisy neighbors
Pros:

The staff were friendly and helpful. Access to the beach and town was great. The accommodation was spacious and relatively comfortable. The breakfast was good.

Cons:

There's a beach club next to the hotel which was blasting thumping music from 11am until 8pm so we didn't spend much time at the resort as it was hard to relax. One night they played music until 3am so the next day we moved to another hotel for the last night of our stay. We talked to the staff but were told there was nothing they could do about the noise. There was no offer of compensation for the extra hotel we paid for which was disappointing.

2026-01-28 • via Nuitee
S
Susan • couple • ca
8
Loved the beach walking, birds, caring staff.
Pros:

Location, staff, quant cabanas

Cons:

Noise from beach music and vehicular traffic.

2026-01-26 • via Nuitee
C
cathiesa • Friends getaway • Lymington, New Forest National Park Hampshire, Hampshire, England
10
Good small hotel and lovely staff
Pros:

Lovely boutique hotel on the beach - had few issues with hot water but soon sorted! Pools are small but ok and usable-quite noisy with loud 4x4 buggies but you get used to it! Breakfast is fruit plate and choice of eggs-the restaurant offers basic lunch and dinner-fajitas/burgers etc-all good! Beds are comfortable and room very clean-we’ve decided to come back next year! Could do with bar being open by the adult pool although staff will bring drinks if you ask- beach could do with some better Sunbeds and umbrellas but ok-all in all great place

2026-01-25 • via Tripadvisor