Billings Hotel & Convention Center

Hotels
7.3 (919 reviews)
1223 Mullowney Lane , Billings , us
+1 406-248-7151

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Kid-friendly pool
Clean updated rooms
Cons:
Room maintenance issues
Rude staff at check-in

Categories

Cleanliness
6.51
Multiple mentions of unclean elements such as old socks under the bed.
Service
7.98
Staff perceived as helpful, but one instance of rudeness noted.
Location
8.52
Convenient location for family activities and road trips.
Room Quality
5.97
Reports of dated rooms and maintenance issues like the broken pull-out bed and loud air conditioning.
Amenities
8
Pool and water slides received positive feedback.
Value for Money
5.96
Concerns over room conditions and additional charges like early check-in fee represented a poor value.
Food and Beverage
7.01
Positive feedback on restaurant and coffee bar, but lack of complimentary breakfast mentioned.
Overall Experience
8.48
Generally positive experiences overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:32

Property Description

Luxurious Amenities & Entertainment
Billings Hotel & Convention Center offers an indoor swimming pool with exciting water slides and a casino lounge for guests to unwind. The property also boasts a fitness center for health enthusiasts.

Culinary Delights
Indulge in American cuisine at Mama Jo's Café or sip on gourmet coffee and refreshing smoothies at the on-site coffee shop. The R-Club Lounge is perfect for enjoying a drink in a lively atmosphere.

Convenient Facilities
With WiFi throughout, a business center, and laundry facilities, this hotel ensures a comfortable stay. Each guest room is equipped with modern amenities like a flat-screen TV, microwave, and refrigerator.

Experience comfort and entertainment at its best at Billings Hotel & Convention Center. Book your stay now for a memorable getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Location

Guest Reviews

7.3
Based on 919 reviews
Cleanliness: 6.51
Service: 7.98
Location: 8.52
Room Quality: 5.97
Amenities: 8
Value for Money: 5.96
Food and Beverage: 7.01
Overall Experience: 8.48
W
Wendi • solo_traveller • us
10
We stopped here for the night on our way to Yellowstone. Lots of amenities, we really enjoyed our stay!
Pros:

My grandkids loved the water slides. Rooms were nice & great water pressure in the shower.

Cons:

nothing

2026-08-08 • via Nuitee
J
Jennifer • family_with_children • us
8
Great location near restaurants. Offers amenities like washer and dryers. Enjoyed waterslides!
Pros:

The room was spacious and we really enjoyed the pool and the waterslides. It is also located near gas stations and restaurants.

Cons:

Staff could have been a little nicer. Also, minimal soap in the rooms, especially for a large group.

2026-08-06 • via Nuitee
K
Kwasney • couple • us
5
Cons:

Didn't have any coffee the third day

2026-08-06 • via Nuitee
N
Nga • family_with_children • us
8
2026-08-04 • via Nuitee
J
Jared • family_with_children • us
3
2026-08-04 • via Nuitee
H
Halvorson • solo_traveller • us
10
2026-08-04 • via Nuitee
L
Lauren McKay • solo_traveller • us
9
Dated, but clean.
Pros:

Clean, good parking

Cons:

The bed frame hurt, it was poorly designed so you your toes a bunch. Or I did 😆

2026-08-04 • via Nuitee
J
Jamie • solo_traveller • us
2
2026-08-04 • via Nuitee
J
Janet • family_with_children • us
7
2026-08-03 • via Nuitee
L
Landon • solo_traveller • us
10
2026-08-02 • via Nuitee
A
Allison • solo_traveller • za
9
2026-07-25 • via Nuitee
R
Rachael • family_with_children • us
9
I would definitely stay here again well worth a price when you look at the water features and if you went to a waterpark
Pros:

This hotel was clean, big enough that you might need a map to get around it, my adult kids loved the water slides, and pool. The beds and pillows were wonderful, it had a great area to shower and clean up in. For this property you get what you pay for!

Cons:

I wish I would’ve had some kind of continental breakfast, and I had to get use the key card to get into every door… the side entry doors, then another set of doors and then the hotel room door, kind of a pain when you’ve got a bunch of luggage in hand.

2026-07-25 • via Nuitee
Y
Yvonne • family_with_children • us
7
Cons:

We were charged $50 on top of the nightly fee and was not informed of why. An email or something explaining why would of been been great.

2026-07-24 • via Nuitee
D
Dwain • family_with_children • us
10
Good
Pros:

Nice

Cons:

Nine

2026-07-23 • via Nuitee
S
Scott • solo_traveller • us
3
Pros:

Easy check in. Clean and inexpensive laundry facilities.

Cons:

Restaurant was the bar. Lighting was very dim, menu was impossible to read. Waitress was distracted by chattering guy and kept us waiting. We left without eating.
Hotel halls were very long. We had to walk by about 40 rooms to get to the front.
Room window faces interior courtyard with people walking right next to window constantly.

2026-07-23 • via Nuitee
W
Wrangler • solo_traveller • us
10
2026-07-23 • via Nuitee
A
Andrew • couple • us
10
2026-07-22 • via Nuitee
R
Robert • solo_traveller • us
10
Great time
Pros:

Pool

Cons:

Smoking smell

2026-07-22 • via Nuitee
H
Hazel • solo_traveller • us
1
2026-07-21 • via Nuitee
T
Tony • solo_traveller • us
8
Pros:

Clean and comfortable room. Swimming pool for the kids.

Cons:

Given the price, breakfast should be included

2026-07-21 • via Nuitee