Billings Hotel & Convention Center

Hotels
7.3 (814 reviews)
1223 Mullowney Lane , Billings , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Kid-friendly pool
Clean updated rooms
Cons:
Room maintenance issues
Rude staff at check-in

Categories

Cleanliness
6.51
Multiple mentions of unclean elements such as old socks under the bed.
Service
7.98
Staff perceived as helpful, but one instance of rudeness noted.
Location
8.52
Convenient location for family activities and road trips.
Room Quality
5.97
Reports of dated rooms and maintenance issues like the broken pull-out bed and loud air conditioning.
Amenities
8
Pool and water slides received positive feedback.
Value for Money
5.96
Concerns over room conditions and additional charges like early check-in fee represented a poor value.
Food and Beverage
7.01
Positive feedback on restaurant and coffee bar, but lack of complimentary breakfast mentioned.
Overall Experience
8.48
Generally positive experiences overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:32

Property Description

Luxurious Amenities & Entertainment
Billings Hotel & Convention Center offers an indoor swimming pool with exciting water slides and a casino lounge for guests to unwind. The property also boasts a fitness center for health enthusiasts.

Culinary Delights
Indulge in American cuisine at Mama Jo's Café or sip on gourmet coffee and refreshing smoothies at the on-site coffee shop. The R-Club Lounge is perfect for enjoying a drink in a lively atmosphere.

Convenient Facilities
With WiFi throughout, a business center, and laundry facilities, this hotel ensures a comfortable stay. Each guest room is equipped with modern amenities like a flat-screen TV, microwave, and refrigerator.

Experience comfort and entertainment at its best at Billings Hotel & Convention Center. Book your stay now for a memorable getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$10.80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 814 reviews
Cleanliness: 6.51
Service: 7.98
Location: 8.52
Room Quality: 5.97
Amenities: 8
Value for Money: 5.96
Food and Beverage: 7.01
Overall Experience: 8.48
K
Kirk • solo_traveller • us
8
2026-01-31 • via Nuitee
J
Jestine • family_with_children • us
10
Pool was great, that was the reason I booked this hotel.
Pros:

Water slides were really fun! Rooms were clean and comfortable.

Cons:

There wasn’t a breakfast. Neighbors were easily heard.

2026-01-31 • via Nuitee
T
Teal • family_with_children • us
7
2026-01-27 • via Nuitee
A
Anna • family_with_children • us
9
We had a wonderful experience and will definitely be back
Pros:

I really enjoyed the restaurant at night, and coffee bar in the morning! The pool area was very clean.

Cons:

There was nothing we did not like

2026-01-20 • via Nuitee
D
Debra • family_with_children • ca
8
2026-01-19 • via Nuitee
M
Marie • solo_traveller • us
8
Pros:

Good location to food and shopping.
Very courteous, professional, and helpful staff.
Free shuttle to the airport (15 minute ride), leaves every hour.

Cons:

There was an emergency evacuation that night and never saw or heard from staff what was going on. Some people started going back in before the fire trucks arrived and left. In all it lasted around 15 minutes.

2026-01-19 • via Nuitee
R
Randy • solo_traveller • us
6
Pros:

The breakfast for the price was ok, but the restaurant was hardly open.

Cons:

The price was reasonable, the first few nights I stayed, I then stayed an extra night and the price more than doubled.

2026-01-19 • via Nuitee
Z
Zachary • family_with_children • us
5
2026-01-19 • via Nuitee
J
Jorda • couple • us
9
2026-01-17 • via Nuitee
M
Melbourne • family_with_children • us
8
2026-01-17 • via Nuitee
D
Deborah • couple • us
10
Satisfied customer
Pros:

It was extremely clean! Convenient location, roomy, all around great place to stay.

2026-01-15 • via Nuitee
J
Joel • family_with_children • us
5
2026-01-14 • via Nuitee
G
Gary • couple • us
9
2026-01-14 • via Nuitee
A
Alexis • couple • us
10
2026-01-11 • via Nuitee
K
Kurt • couple • us
6
Decent, but nothing to get excited about.
Pros:

Reasonable value but not amazing. At $80 I’d say it was a $70 room. Staff was very accommodating and hotel shuttle is available.

Cons:

Not the easiest to find. The signage enticed me into the wrong hotel.

2026-01-11 • via Nuitee
K
Kellerman • family_with_children • us
5
We very much enjoy the pool for the kids on our roadtrip but I would not stay otherwise as the room was not in good cond
Pros:

Our family has stayed here before because of the slides, it’s a fun place for kids on a road trip.

Cons:

The tv was broken and discolored, the ceiling in the room had a large crack, the air rumbled on all night long very loudly, and the pull out bed was broken at the top causing our kids heads to continuously fall through, and the hot tub was not full and smelled like chemicals and was murky.

2026-01-03 • via Nuitee
N
Nicholas • solo_traveller • us
1
2026-01-02 • via Nuitee
B
Brown • couple • us
6
2025-12-24 • via Nuitee
E
Egan • family_with_children • us
2
It was barely fair at best.
Cons:

The bathroom tub was so clogged it never drained during showers.
Old customer socks under the bed.

2025-12-22 • via Nuitee
W
Will • family_with_children • us
3
Over weight rude male checking person at the front desk
Pros:

Has a kid friendly pool

Cons:

Male staff at check in was very rude. There's a 10 dollar early check in fee before 3pm

2025-12-22 • via Nuitee