Billings Hotel & Convention Center

Hotels
7.3 (815 reviews)
1223 Mullowney Lane , Billings , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Kid-friendly pool
Clean updated rooms
Cons:
Room maintenance issues
Rude staff at check-in

Categories

Cleanliness
6.51
Multiple mentions of unclean elements such as old socks under the bed.
Service
7.98
Staff perceived as helpful, but one instance of rudeness noted.
Location
8.52
Convenient location for family activities and road trips.
Room Quality
5.97
Reports of dated rooms and maintenance issues like the broken pull-out bed and loud air conditioning.
Amenities
8
Pool and water slides received positive feedback.
Value for Money
5.96
Concerns over room conditions and additional charges like early check-in fee represented a poor value.
Food and Beverage
7.01
Positive feedback on restaurant and coffee bar, but lack of complimentary breakfast mentioned.
Overall Experience
8.48
Generally positive experiences overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:32

Property Description

Luxurious Amenities & Entertainment
Billings Hotel & Convention Center offers an indoor swimming pool with exciting water slides and a casino lounge for guests to unwind. The property also boasts a fitness center for health enthusiasts.

Culinary Delights
Indulge in American cuisine at Mama Jo's Café or sip on gourmet coffee and refreshing smoothies at the on-site coffee shop. The R-Club Lounge is perfect for enjoying a drink in a lively atmosphere.

Convenient Facilities
With WiFi throughout, a business center, and laundry facilities, this hotel ensures a comfortable stay. Each guest room is equipped with modern amenities like a flat-screen TV, microwave, and refrigerator.

Experience comfort and entertainment at its best at Billings Hotel & Convention Center. Book your stay now for a memorable getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$10.80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 815 reviews
Cleanliness: 6.51
Service: 7.98
Location: 8.52
Room Quality: 5.97
Amenities: 8
Value for Money: 5.96
Food and Beverage: 7.01
Overall Experience: 8.48
R
Reinhardt solo_traveller us
4
2026-04-10 via Nuitee
G
George family_with_children us
8
2026-04-02 via Nuitee
D
Dezaray family_with_children us
5
Pros:

Easy to find

Cons:

Our room was filthy, black mold

2026-03-31 via Nuitee
S
Standing Rock family_with_children us
9
One of my kids favorite places
Pros:

My kids live this place because of the slides. I life it because there's a casino, live card table, lots of munchies, and vending machines. The rooms are decent size, the beds are comfortable, and it's a clean place.

2026-03-30 via Nuitee
S
Standing Rock family_with_children us
9
Good place but the price seems to be going up everytime I stay.
Pros:

Like I said, comfortable beds, friendly staff, clean rooms, great pool for kids, alot of vending machines, and a little munchies center up front.

2026-03-30 via Nuitee
K
Ken family_with_children us
8
Pros:

Clean. Staff and food Service was pleasant.

Cons:

The mattress was wore out.

2026-03-29 via Nuitee
W
Wade family_with_children us
6
Fair
Pros:

Location

Cons:

The lay out of the property

2026-03-29 via Nuitee
K
Kristy family_with_children us
3
Pros:

Location

Cons:

Did not get the room that was booked. Booked a room for 2 adults and 3 kids and the room the hotel put us in had a king bed. It was supposed to have a king bed and a sofa bed.

2026-03-29 via Nuitee
E
Elizabeth family_with_children us
3
Pros:

The pool and fitness center

Cons:

The bed was worn so badly on one side a spring was poking out. They didn't clean the room and bring fresh towels. The staff was not very friendly when you asked questions.

2026-03-29 via Nuitee
P
Patricia solo_traveller us
10
2026-03-29 via Nuitee
E
Eric solo_traveller us
8
Great location for convention
Pros:

Convenient right off the interstate location, super friendly and welcoming staff

Cons:

Room location was a long walk back to the lobby, but that’s not a huge problem.

2026-03-27 via Nuitee
E
Elizabeth family_with_children us
10
2026-03-23 via Nuitee
A
Alyssa couple us
9
2026-03-23 via Nuitee
K
Ken couple us
8
2026-03-23 via Nuitee
K
kasi family_with_children us
8
2026-03-22 via Nuitee
L
LaurieAnn couple us
6
Basically clean . Old don’t pay 200$ for this place
Pros:

Staff was mostly nice

Cons:

Urine in toilet, asked for late checkout said they couldn’t they were booked so went online and booked the room. Place is old. Elevator is really old.

2026-03-22 via Nuitee
K
Kristina family_with_children us
7
It was alright
Pros:

Loved the pool

Cons:

Could hear everything, no continental breakfast, wall in room was visibly dirty.

2026-03-22 via Nuitee
K
kasi family_with_children us
8
2026-03-22 via Nuitee
J
Joanna family_with_children us
10
Please fix the bathroom in the pool
Pros:

Everything went smoothly. Pleasant interactions with various staff.

Cons:

The bathroom in the pool area has a lot of water damage due to the bathroom unfortunate structural material chooses, given that it is a bathroom inside a pool room, it should probably be repaired/remodel tbh.

2026-03-16 via Nuitee
S
Shandi family_with_children us
7
2026-03-06 via Nuitee