Hilton Garden Inn Islip/MacArthur Airport

Hotels
•
Hilton Garden Inn
9 (510 reviews)
3485 Veterans Memorial Highway , Ronkonkoma , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Decent breakfast
Cons:
Elevator issues
High parking fees
Inconsistent room quality

Categories

Cleanliness
8.39
Attendees found the rooms moderately clean but noted dust and stains.
Service
9.86
Staff were described as friendly and attentive, providing excellent service during a difficult time.
Location
9.4
Conveniently located near the airport with easy access.
Room Quality
8.35
Rooms are clean with comfortable beds but some guests felt misled about room quality.
Amenities
8.38
Some issues with elevator reliability and limited kitchenette supplies.
Value for Money
8.84
Given the high price point, some guests felt the value was lacking due to hidden fees.
Food and Beverage
9.39
Breakfast received positive remarks; however, some pricing issues noted.
Overall Experience
9.36
Despite various issues, most guests found the experience satisfactory overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:17

Property Description

Modern Amenities

Experience contemporary accommodations with free high-speed internet, MP3 compatible radios, microwaves, and refrigerators in every room at the Islip/MacArthur Airport Hilton Garden Inn.

Dining and Relaxation

Indulge in delicious meals at the Great American Grill or unwind in the cozy lounge during your stay at our hotel.

Convenient Location

Explore popular attractions like shopping centers, vineyards, and restaurants all within a 7 km radius. Plus, easy access to transportation with the Ronkonkoma train station just 4 km away for a direct route to NYC's Penn Station.

Book your stay now at the Hilton Garden Inn Islip/MacArthur Airport for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ISP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 510 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
P
Peyton • couple • us
6
Pros:

Decently close to a few food spots and Target is just a bit down the road. Gas nearby.

Cons:

Breakfast is not free and neither is parking.
The mini fridge in room is smaller than most hotels I've been to and it lacks a freezer.

2026-02-10 • via Nuitee
G
Glenn • couple • us
5
Pros:

It was an average hotel

Cons:

Advertises free parking, then charges $10 a night. I've never in my life had to pay for parking at a hotel

2026-01-30 • via Nuitee
T
Tiara • family_with_children • us
9
2026-01-28 • via Nuitee
G
gharbi med • solo_traveller • us
9
2026-01-28 • via Nuitee
S
Stacy • extended_group • us
7
Fits the need for a quick stay.
Pros:

Accessibility

Cons:

Didn’t receive much information at check-in. Breakfast is available for added cost, but we were given zero details. We had to ask questions, not very welcoming. We were handed a room key and then pointed towards elevators.

2026-01-27 • via Nuitee
A
Amaury • solo_traveller • fr
1
Passez votre chemin - établissement mal tenu, peu confortable et personnels incompétents
Pros:

Parking simple

Cons:

Problème grave de facturation et absence de réponse de l’établissement
J’ai été facturé deux fois pour la même nuit. Le personnel m'a dit que la réservation avait été annulé et m'a obligé en faire une nouvelle promettant que Booking.com rembourserai. Malgré plusieurs relances écrites, l’établissement refuse de procéder au remboursement et ne répond pas à mes demandes.

Par ailleurs, durant mon séjour, il n’y avait pas d’eau chaude, et ce depuis plusieurs jours avant mon arrivée.

J’ai transmis à Booking l’ensemble des justificatifs nécessaires (preuves de paiement, détails de la réservation) et j'espère vraiment qu'ils pourront m'aider face a cet établissement aux méthodes malhonnêtes !

L’expérience a été très décevante et ce genre d'établissement ne devrait pas être proposé par Booking.com

2026-01-23 • via Nuitee
A
Alice • couple • us
10
Pros:

The cleanliness

2026-01-20 • via Nuitee
K
Kimberly • couple • us
9
Good
Pros:

Hotel cas clean, room was clean

Cons:

Room was located next to door that was obnoxiously loud every time it open and closed.

2026-01-19 • via Nuitee
C
Carl • solo_traveller • us
1
Summit the guy at the counter was very disrespectful. Had a bad attitude.
Pros:

Well, the breakfast was supposedly $10 which I didn’t get and the hotels in the middle of nowhere no pool no free breakfast in the price was outrageous. I could’ve stayed a little closer to where I wanted to be bad location.

Cons:

Well stop charging on member $10 to park $400 for a room. It wasn’t worth it. The AC didn’t work good and I never complain and then you’re in the middle of nowhere. There’s no walking distance to anything.

2026-01-19 • via Nuitee
K
Kevin • family_with_children • us
8
Stayed for a family funeral. Staff made the stay worth the trip.
Pros:

The breakfast was excellent, but the booking website lead us to believe it was part of the stay. It was $18.00 per person. When the staff realized the issue they removed the charge for the first days breakfast. Super customer service!

Cons:

The bed was not comfortable. I woke up each morning with an aching back. It was also difficult to sleep in due to the uncomfortability of the mattress. We were also told that the maid service would not be in on Sunday which was fine. Monday we had fresh towels, but the bed wasn't made.

2026-01-19 • via Nuitee
C
christine • solo_traveller • us
10
2026-01-19 • via Nuitee
E
Elissa • couple • us
9
2026-01-19 • via Nuitee
C
C • family_with_children • us
5
Nice place
Cons:

Toilet over flowed. Maintenence fixed it but didnt leave new towels etc

2026-01-16 • via Nuitee
M
Michael • solo_traveller • us
8
2026-01-15 • via Nuitee
M
Michelle • couple • us
10
Great place to stay!
Pros:

This was best hotel we have stayed in in quite some time. Staff was friendly and helpful, rooms and hotel were clean, breakfast and coffee was excellent! Reasonable price. Great value for the cost

Cons:

N/a

2026-01-15 • via Nuitee
L
Laura • couple • us
9
2026-01-11 • via Nuitee
B
bardales • couple • us
10
2026-01-05 • via Nuitee
S
Sandra • couple • us
8
2025-12-24 • via Nuitee
K
Karen • couple • us
10
2025-12-17 • via Nuitee
W
Warren • couple • us
8
stay good elevators not so
Cons:

I have stayed there several times each time elevators at least one of the two elevators does not work, and the one that does work very slow and was making noise.

2025-12-15 • via Nuitee