Hilton Garden Inn Islip/MacArthur Airport

Hotels
•
Hilton Garden Inn
7.9 (397 reviews)
3485 Veterans Memorial Highway , Ronkonkoma , US
+1 631-738-7800

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly, attentive staff
Convenient for airport/ easy access
Good breakfast/food
Comfortable beds
Excellent event/wedding support
Cons:
Incorrect room/bed assignments reported
Internet and TV failures
Noisy/inconsistent heating & air conditioning
Perceived high room rates / poor value
Courtyard access locked / no card reader
Occasional cleanliness lapses

Categories

Cleanliness
8.5
Rooms repeatedly described as clean and comfortable by multiple guests, though one review noted 'not properly clean' indicating occasional lapses.
Service
9.3
Staff repeatedly praised as exceptional, courteous and helpful (including strong event/wedding support and attentive breakfast service); one texting/contact feature failure noted but overall service highly rated.
Location
8
Convenient for early airport departures and easy access; some guests noted the hotel sits on the edge of an industrial area with limited walkable restaurants or shops.
Room Quality
7.5
Rooms described as comfortable with great beds by many, but at least one guest received the wrong bed type (booked king, got two doubles), lowering the score slightly.
Amenities
6.5
Several amenity issues reported: internet/TV failures, inconsistent/heating & A/C cycling, and a frequently locked courtyard door without card access; otherwise standard amenities.
Value for Money
6
Multiple guests felt the room rates were high for the area and expected discounts or better value; some still found it worthwhile given service and convenience.
Food and Beverage
8.5
Breakfast received positive mentions (including 'Frühstück war super' and a very good breakfast egg sandwich); food service generally praised.
Overall Experience
8.9
Most stays described as pleasant with many repeat guests and excellent event/wedding experiences; a few operational issues (room assignment, amenities) tempered perfection.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Modern Amenities

Experience contemporary accommodations with free high-speed internet, MP3 compatible radios, microwaves, and refrigerators in every room at the Islip/MacArthur Airport Hilton Garden Inn.

Dining and Relaxation

Indulge in delicious meals at the Great American Grill or unwind in the cozy lounge during your stay at our hotel.

Convenient Location

Explore popular attractions like shopping centers, vineyards, and restaurants all within a 7 km radius. Plus, easy access to transportation with the Ronkonkoma train station just 4 km away for a direct route to NYC's Penn Station.

Book your stay now at the Hilton Garden Inn Islip/MacArthur Airport for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ISP

Location

Guest Reviews

7.9
Based on 397 reviews
Cleanliness: 8.5
Service: 9.3
Location: 8
Room Quality: 7.5
Amenities: 6.5
Value for Money: 6
Food and Beverage: 8.5
Overall Experience: 8.9
R
Regine • couple • us
7
It is a nice hotel
Pros:

The location and lobby were clean

Cons:

The room that I booked I did not get, I booked a king size bed but ended up with 2 double beds. We should have at least been offered a discount.

2026-10-26 • via Nuitee
T
Theresa • solo_traveller • us
7
There for a quick night for a morning flight to MacArthur. Breakfast looked good, but just had coffee. TV /internet
Pros:

Location

Cons:

Internet/ TV did not work. Texting feature to contact staff did not work. The heating and the air conditioner system in the room continually ran so there was constantly a fan going in the room. The heat would come on then it would get very cold and the heat would come on again. There didn’t seem to be much consistency with the heating nor the air conditioner.

2026-10-08 • via Nuitee
N
Nancy • extended_group • gb
8
We had a pleasant stay, no complaints
Pros:

It has everything you need

Cons:

Nothing really

2026-09-18 • via Nuitee
T
Thomas • couple • us
10
2026-09-16 • via Nuitee
S
Shariq • couple • us
10
Excellent
Pros:

Every thing

Cons:

Na

2026-09-15 • via Nuitee
F
Fran • extended_group • us
10
Rooms clean, staff exceptional
Pros:

Been coming here for several years and love the location

Cons:

The rates can be a bit high but still worth it

2026-09-15 • via Nuitee
A
ANTHONY • couple • us
7
2026-09-12 • via Nuitee
A
Ashley • solo_traveller • us
8
2026-09-09 • via Nuitee
M
Maico • solo_traveller • br
8
Pros:

Location

Cons:

Not properly clean

2026-09-04 • via Nuitee
C
charlotte • family_with_children • mt
10
2026-08-28 • via Nuitee
E
Evelyn • solo_traveller • de
7
Pros:

Frühstück war super

2026-08-26 • via Nuitee
L
Larkin • solo_traveller • us
3
2026-08-26 • via Nuitee
D
Diane • solo_traveller • us
8
Met my needs but felt the price was high for my purposes.
Pros:

Clean. Close to airport. The breakfast egg sandwich was very good as was the service. I forget the man’s name but he was by himself and he did a really great job. I was there the weekend of July 18, 19, 2026.

Cons:

Located on the edge of an industrial area and there was nothing really walkable to access like a restaurant or a little convenience store. One needed to take the car and drive a little way down the road to a similar type neighboring hotel, which was located right next to a nice little grouping of restaurants and stores, really inviting places to go. A great Italian restaurant, Vespa we had dinner at. I’d stay there next time if I had to return to LI.
I also felt that the cost of the room was expensive but all the other hotels around were the same price. That area on Long Island doesn’t warrant those prices. (I am well traveled and am familiar with costs) I guess most travelers come for business or their high school reunion like me and don’t have any other option. It is not a tourist destination.

2026-08-21 • via Nuitee
C
Charles • couple • us
8
2026-08-19 • via Nuitee
C
Carrie • family_with_children • us
9
Pros:

The room was clean and comfortable; staff was friendly; very convenient for an early morning airport departure

2026-08-09 • via Nuitee
J
Jennifer • solo_traveller • us
9
Comfortable clean stay with friendly staff
Pros:

Staff was amazing and eager to help. Room was very clean and comfortable.

Cons:

Lovely outdoor courtyard with tables and chairs completely enclosed by foliage. Quiet little spot.... the door leading to it often locked and no Card reader for entry. Once you went out you were kinda trapped unless you fought your way through bushes and trees to walk around to front entrance

2026-08-08 • via Nuitee
N
Nicole • couple • us
8
2026-08-04 • via Nuitee
C
Carol • solo_traveller • us
10
Pros:

Courteous friendly helpful staff

Cons:

N/A

2026-08-03 • via Nuitee
F
FarAway42605186182 • Family
10
Wedding Block
Pros:

We got married on 7/4/26 and had our room block at the Hilton Garden Inn, and we couldn't have asked for a better experience! We ended up booking around 90 rooms for our wedding weekend, and Taylor made the entire process so easy from start to finish.

She was incredibly responsive, organized, and always happy to answer our questions. She even helped us add a private goodbye breakfast the morning after the wedding, which was the perfect way to spend a little more time with our family and friends before everyone headed home.

Our guests had nothing but great things to say about their stay, and everything went so smoothly. Thank you, Taylor, and the entire Hilton Garden Inn team for helping make our wedding weekend so special!

2026-07-18 • via Tripadvisor
E
Edgard • extended_group • us
8
2026-07-07 • via Nuitee