Hotel URH Palacio de Oriol

Hotels
7.9 (2605 reviews)
Avenida Cristóbal Murrieta, 27 , Santurce , ES

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Noise from the train tracks

Categories

Cleanliness
6.61
La limpieza es mejorable, la habitación tenía mucho polvo.
Service
8.58
Staff were very helpful and friendly.
Location
8.62
La ubicación es magnífica y el exterior del hotel es increíble.
Room Quality
7.07
La habitación no era de lo mejor y tenía vistas hacia las vías del tren.
Amenities
7.6
La habitación era ambia y estaba todo limpio aunque no había atención especial para mascotas.
Value for Money
8.56
Good value considering location and overall experience.
Food and Beverage
8.11
Breakfast was excellent.
Overall Experience
8.08
A great hotel in a good location with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:22

Property Description

Luxurious Accommodations
Hotel URH Palacio de Oriol, located in Santurce, offers soundproofed rooms with modern amenities like air conditioning, heating, and free WiFi. Each room features satellite TV, a small fridge, and a safety deposit box, ensuring a comfortable stay.

Culinary Delights
Experience the best of Basque cuisine at our on-site restaurant, serving a delightful buffet breakfast and traditional dishes. Indulge in a variety of hot and cold options, including pastries, cold cuts, fruits, and cereals, promising a satisfying dining experience.

Convenient Facilities
With meeting rooms, banquet facilities, and laundry services available, we cater to both business and leisure travelers. Additionally, private parking is offered for your convenience. Explore Bilbao easily, as the city centre is just a short drive or train ride away.

Book your stay at Hotel URH Palacio de Oriol for a memorable experience!

Important information:

Enjoy the Santurtzi Festival from July 10 to 19, just a few meters from the hotel.

Please note that breakfast is served from 7:30 to 10:30 on week days, and from 8:00 to 11:00 on Saturdays and Sundays.

Please note that parking is subject to availability.

License Number: HBI 01163Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Location

Guest Reviews

7.9
Based on 2605 reviews
Cleanliness: 6.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.08
Q
quinn • solo_traveller • ie
9
Great spot, comfortable hotel, with pleasant staff and medium priced.
Pros:

It’s a great spot for travel, particularly for the adjacent Zierbena port. Non-bookable parking is also a great asset as parking as car spaces in the area are very scarce. Good facilities and pleasant, multilingual staff.
It is medium priced for Bilbao.
The Smart TV also great when Spanish may be your mother language.
Fridge in room also welcome.
Pet friendly!
The bathroom is modern and confortable.

Cons:

My fault for not telling the front desk staff, but the water was continuously flowing in the toilet; wasteful of water and quite noisy, even in the bedroom. As there were two doors between the bathroom and bedroom we could, by closing both doors, block out the noise.
Our room was on the 5th floor, adjacent to the reception area.

2026-10-29 • via Nuitee
M
María Eugenia • couple • es
9
Pros:

La cama

2026-10-28 • via Nuitee
R
Rene • family_with_children • nl
9
2026-10-28 • via Nuitee
P
Philippe • couple • fr
4
Bof. Extérieur joli.. intérieur peu intéressant. Très/trop cher pour ce que c’est
Pros:

Belle architecture extérieur

Cons:

Intérieur vieillissant. Chambre au dessus voie ferrée. Sorties de climatisation très très sales. Baignoire avec joints moisis.

2026-10-27 • via Nuitee
L
Lucia • couple • es
1
2026-10-26 • via Nuitee
D
David • solo_traveller • es
8
2026-10-24 • via Nuitee
F
Francisco • couple • es
8
Muy agradable
Pros:

En general, me gustó todo

Cons:

Que no tenía el minibar lleno de cosas

2026-10-23 • via Nuitee
M
Mar • family_with_children • es
9
2026-10-22 • via Nuitee
A
Alicia • couple • es
9
2026-10-22 • via Nuitee
I
Iain • couple • gb
10
Beautiful old building full of character.
Pros:

The location to the port and the views.

Cons:

Nothing

2026-10-22 • via Nuitee
C
Christine • couple • gb
8
2026-10-21 • via Nuitee
E
ELAINE • couple • gb
5
Pros:

Location and parking

Cons:

Bar closed, especially when restaurant open

2026-10-21 • via Nuitee
D
Daniel • extended_group • gb
5
Cons:

It may have been a 4 star hotel at some point in its past but it is not one today, maybe a 3 star. its a bit tired. Not as clean as I would like and you can tell a level of maintenance needed when it takes 10 mins for the sink to drain.. Window onto a Railway. The restaurant was pretty average although the breakfast was ok. This could be more acceptable at a reasonable price but not at €140/night. I felt misled by the prior ratings tbh. Google ratings are quite different to the ones on booking dot com..

2026-10-20 • via Nuitee
G
Gonzalez • family_with_children • es
10
2026-10-20 • via Nuitee
D
David • couple • es
10
2026-10-19 • via Nuitee
M
Maria • extended_group • es
8
2026-10-19 • via Nuitee
K
Ken • family_with_children • gb
9
Good hotel in Santurtzi
Pros:

Location. Great for ferries Bilbao/Portsmouth. Also close to a station where trains quickly take you to Central Bilbao.

2026-10-18 • via Nuitee
A
Antonio • family_with_children • es
9
Pros:

El sitio es espectacular

2026-10-18 • via Nuitee
F
Fernando • family_with_children • es
8
Si quieres visitar Bilbao sin tener el hotel en la misma ciudad, perfecto.
Pros:

La habitación era espaciosa y con un pequeño hall que separa baño de habitación. Por fuera es espectacular. Cuenta con parking privado. El desayuno estuvo bien.

Cons:

La habitación estaba en la planta 7 y las ventanas eran redondas , pequeñas y situadas en alto, con lo que prácticamente no se veía el exterior. Una pena porque las vistas están muy bien. Entiendo que por las fechas, el hotel estaría completo y sería de lo que quedaba. Estaría bien una luz en el centro de la habitación, porque sólo con las de las mesitas se queda un poco oscura..

2026-10-14 • via Nuitee
M
Maria Pilar • couple • es
10
2026-10-13 • via Nuitee