Hotel URH Palacio de Oriol

Hotels
7.9 (2303 reviews)
Avenida Cristóbal Murrieta, 27 , Santurce , es

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Children allowed
Pets allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Noise from the train tracks

Categories

Cleanliness
6.61
La limpieza es mejorable, la habitación tenía mucho polvo.
Service
8.58
Staff were very helpful and friendly.
Location
8.62
La ubicación es magnífica y el exterior del hotel es increíble.
Room Quality
7.07
La habitación no era de lo mejor y tenía vistas hacia las vías del tren.
Amenities
7.6
La habitación era ambia y estaba todo limpio aunque no había atención especial para mascotas.
Value for Money
8.56
Good value considering location and overall experience.
Food and Beverage
8.11
Breakfast was excellent.
Overall Experience
8.08
A great hotel in a good location with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:22

Property Description

Luxurious Accommodations
Hotel URH Palacio de Oriol, located in Santurce, offers soundproofed rooms with modern amenities like air conditioning, heating, and free WiFi. Each room features satellite TV, a small fridge, and a safety deposit box, ensuring a comfortable stay.

Culinary Delights
Experience the best of Basque cuisine at our on-site restaurant, serving a delightful buffet breakfast and traditional dishes. Indulge in a variety of hot and cold options, including pastries, cold cuts, fruits, and cereals, promising a satisfying dining experience.

Convenient Facilities
With meeting rooms, banquet facilities, and laundry services available, we cater to both business and leisure travelers. Additionally, private parking is offered for your convenience. Explore Bilbao easily, as the city centre is just a short drive or train ride away.

Book your stay at Hotel URH Palacio de Oriol for a memorable experience!

Important information:

Please note that breakfast is served from 7:30 to 10:30 on week days, and from 8:00 to 11:00 on Saturdays and Sundays.

Please note that parking is subject to availability.

License Number: HBI 01163Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 2303 reviews
Cleanliness: 6.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.08
C
Craig L Du Preez • solo_traveller • za
10
Must Stay
Pros:

Exceptional stay. From the size and comfort of the room, friendlyness of staff and quality of food and service I was impressed by the establishment. Outstanding views, price and accessibility it is a must stay.

2026-05-09 • via Nuitee
P
Paul • solo_traveller • ie
8
Pros:

Location and setting. Parking and access to main routes. Staff friendly and the hotel itself is like out of a Disney movie.

Cons:

No bar or food appeared available, there was a limited selection of drinks in reception for you to self serve and pay at reception. Check in took ages.

2026-05-09 • via Nuitee
F
Fabricio • couple • es
6
2026-05-09 • via Nuitee
M
Miguel Angel • solo_traveller • es
9
2026-05-08 • via Nuitee
A
Allan • couple • au
9
Perfect
Pros:

Great location, lovely view, friendly staff, beautiful building

Cons:

Shower over bath, otherwise no complaints

2026-05-08 • via Nuitee
B
BERRIO URIBE • family_with_children • es
9
2026-05-07 • via Nuitee
P
Peter • couple • nl
7
2026-05-05 • via Nuitee
A
Amaro • solo_traveller • es
7
2026-05-04 • via Nuitee
L
Lueks • solo_traveller • nl
6
Pros:

Locatie

Cons:

Staat van Hotel vond het zeker geen 4 sterrenl 🏨

2026-05-04 • via Nuitee
J
Jurgen • couple • nl
8
Mooie en centrale ligging om Bilbao te ver kennen
Pros:

Fantastisch gebouw en centrale ligging

2026-05-03 • via Nuitee
P
pablo • solo_traveller • es
10
2026-05-03 • via Nuitee
P
Piotr • couple • pl
9
2026-05-03 • via Nuitee
J
Jonatan • solo_traveller • es
10
Pros:

Las vistas y el palacio son preciosas

2026-05-03 • via Nuitee
W
Werner • solo_traveller • at
8
Pros:

Zentral gelegenes Hotel

2026-05-02 • via Nuitee
F
francisco javier • extended_group • es
8
bueno
Pros:

Casi todo

Cons:

No poder regular la temperatura , pase mucho calor a la noche y no se podian abrir as ventanas

2026-04-30 • via Nuitee
D
Dolores • couple • gb
1
Terrible asked for access for disabled but only access steep steps to front door
Pros:

Location

Cons:

Food layout access arrangements

2026-04-30 • via Nuitee
A
Alexander • solo_traveller • es
10
2026-04-28 • via Nuitee
J
Jonathan • couple • es
9
2026-04-28 • via Nuitee
R
Roslyn • solo_traveller • gb
8
Pleasant overnight stay prior to ferry crossing
Pros:

Historic building. Proximity to Bilbao port.

2026-04-28 • via Nuitee
J
Jose • solo_traveller • es
6
Pros:

La arquitectura y localización

Cons:

La falta de ventilación y climatización de la habitación. El desayuno es muy mejorable y el personal del buffet hablaba en voz alta como si estuvieran en su casa.

2026-04-27 • via Nuitee