Hilton Garden Inn Auburn Riverwatch

Hotels
•
Hilton Garden Inn
9 (406 reviews)
14 Great Falls Plaza , Auburn , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Great food
Cons:
Parking issues
Inconsistencies in room service

Categories

Cleanliness
8.39
Clean and comfortable rooms, but some issues with towel replacement and leak.
Service
9.86
Outstanding customer service, particularly noted for staff attentiveness and assistance.
Location
9.4
Great location, easily accessible but some parking challenges.
Room Quality
8.85
Spacious and clean rooms, but issues with requested amenities.
Amenities
8.38
Limited amenities like gym under construction; hot tub not working.
Value for Money
8.34
Generally good value for the stay, though some services lacking.
Food and Beverage
9.39
Excellent restaurant with great food options.
Overall Experience
9.36
Overall excellent experience despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:40

Property Description

Scenic Riverside Location: Nestled by the Androscoggin River with stunning views of the Great Falls.

Convenient Amenities: Enjoy dining at The Garden Grille, a 24-hour convenience store, a fitness centre, and an indoor pool.

Outdoor Activities: Explore nearby hiking, cycling, and golf options, including Martindale Golf Course and Prospect Hill Golf Course.

Book your stay at Hilton Garden Inn Auburn Riverwatch for a perfect blend of relaxation and adventure.

Important information:

Currently our Lobby, Restaurant , Fitness Center and Pool are closed.

Our kitchen is only operating for room service, 5pm-10pm daily.

Breakfast is a hot buffet, 6-1am Mon- Fri, 7-11am Sat Sun.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 406 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
M
mbodi • couple • cd
7
Cons:

You have to request for a cleaning service

2026-07-15 • via Nuitee
C
Carlos • extended_group • us
9
Comfortable and modern.
Pros:

Staff, super clean and front desk very professional.

Cons:

Pillows are very soft and shower floor it’s slippery

2026-07-13 • via Nuitee
B
Bridget • couple • us
10
Welcoming staff, clean rooms and good view.
Pros:

The location is wonderful, the staff are all very welcoming and friendly, the rooms are cleanly, and the view is beautiful.

Cons:

N/A

2026-07-08 • via Nuitee
L
Lawrence • couple • us
1
2026-07-05 • via Nuitee
L
lisa • couple • us
10
2026-07-02 • via Nuitee
Y
yj736 • family_with_children • cn
9
2026-06-29 • via Nuitee
C
Crystal • solo_traveller • us
9
2026-06-24 • via Nuitee
J
James • solo_traveller • us
9
Pros:

The view. The location. The restaurant and bar.

2026-06-23 • via Nuitee
D
Doucette • solo_traveller • us
10
2026-06-19 • via Nuitee
M
Myers • couple • us
10
2026-06-03 • via Nuitee
L
Lagasse • solo_traveller • us
5
Pros:

I waited over 30 minutes for my room. I finally settled for an alternate room. The lobby was being washed and there were hoses on the floors plus they were wet! That was very dangerous! I have difficulty ambulatory.

2026-05-21 • via Nuitee
E
Ellyn • solo_traveller • us
10
2026-05-21 • via Nuitee
B
Bonnie • couple • us
9
2026-05-16 • via Nuitee
O
O6700SYamyw • Business
10
Ryan!
Pros:

Great spot with clean rooms and parking. Highlight spot is Ryan in the hotel bar/restaurant. He is a gem! Friendly and attentive. Makes you want to go there again versus going out.

2026-05-13 • via Tripadvisor
A
Annetta • solo_traveller • us
8
2026-05-11 • via Nuitee
D
Dennison • solo_traveller • us
8
2026-05-03 • via Nuitee
N
Ndala • solo_traveller • us
8
2026-04-27 • via Nuitee
A
Andre • couple • us
7
2026-04-25 • via Nuitee
J
Jountea • family_with_children • us
6
2026-04-24 • via Nuitee
A
Andrew • solo_traveller • us
10
2026-04-22 • via Nuitee