Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great facilities
Cons:
Breakfast could be improved
Difficult access due to location

Categories

Cleanliness
9.43
The room we stayed in was kept clean every day.
Service
9.9
Friendly and helpful staff; outstanding service from specific team members.
Location
9.44
Location facing the river with beautiful views.
Room Quality
9.39
Spacious rooms with beautiful views and well-maintained.
Amenities
9.42
Great pool and spa facilities, including complimentary lifts.
Value for Money
8.88
Standard quality for this hotel tier.
Food and Beverage
8.93
Breakfast buffet could use some additional food/dishes.
Overall Experience
9.8
Great overall experience with high service standards and excellent facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:43

Property Description

Luxurious 5-Star Facilities
Indulge in the opulence of a large outdoor pool and a state-of-the-art fitness center at Lotte Hotel Saigon.

Elegant Rooms with Stunning Views
Experience sophistication in every corner with rooms offering picturesque views of the Saigon River or the city.

Culinary Delights and Relaxation
Satisfy your taste buds with a variety of dining options including Asian and European buffets, Italian cuisine, and Japanese delights. Unwind and rejuvenate with spa treatments, hot tub sessions, and sauna facilities.

Experience luxury and comfort at Lotte Hotel Saigon. Book now for an unforgettable stay!

Important information:

Guests must present the same credit card used to guarantee the booking when checking in at the hotel.

If you are making payment using another cardholder's credit card, kindly provide the following to the hotel within 48 hours from the time of booking:
1) Authorization letter with cardholder's signature
2) Copy of the cardholder's card (front and back of card with cardholder's signature)
3) Valid ID of the cardholder

Please note that hotel may contact the cardholder for verification purposes.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for VND 450,000 per person per night when using an existing bed.
    People no matter the age stay for VND 1,390,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1150 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 9.42
Value for Money: 8.88
Food and Beverage: 8.93
Overall Experience: 9.8
裕仁 • couple • tw
10
價格合理，早餐豐盛，健身房設備豐富，游泳池大，和隔壁的艾美比，我會比較選擇這邊。
Pros:

早餐非常棒，比隔壁的艾美好

Cons:

目前沒有

2026-06-11 • via Nuitee
T
Trevor O'Regan • solo_traveller • ie
8
Pros:

Food, swimming pool, staff

Cons:

Could do with a nice bar. No walk in shower just a bath with a shower added on

2026-06-07 • via Nuitee
S
Stefan • solo_traveller • se
10
Very good
Pros:

Great hotel and great service

2026-06-01 • via Nuitee
O
Omar • couple • ae
9
Cool place to stay near saigon river
Pros:

Heated toilet seat, great views, and nice staff

Cons:

Nothing

2026-06-01 • via Nuitee
J
Jasmin • couple • au
9
2026-05-27 • via Nuitee
M
MY • couple • au
8
Comfortable and relax
Pros:

Location and cleanliness and friendly staff

Cons:

None so far ax it’s a very short stay

2026-05-27 • via Nuitee
P
Patrick • family_with_children • fr
10
Un hotel haut de gamme a Ho CHi Minh ville
Pros:

Personnel aux petits soins. Tres bonne qualite de services. Bon emplacement

Cons:

CHambre executive un peu petite

2026-05-26 • via Nuitee
P
phillippark791 • couple • kr
9
2026-05-18 • via Nuitee
T
Teck Cheong • couple • sg
8
2026-05-14 • via Nuitee
T
Teck Cheong • couple • sg
8
2026-05-14 • via Nuitee
R
RUTH • couple • mx
8
Estancia Rápida
Pros:

Hotel bonito, creo que un poco retirado de las puntos turísticos

Cons:

Los alimentos, un poco mas de variedad para el gusto occidental y no a todo el personal se les entiende el inglés ( se esfuerzan y se les agradece)

2026-05-13 • via Nuitee
T
Thuy Linh • solo_traveller • vn
9
Pros:

Vị trí đẹp,ks rộng rãi

Cons:

Đồ ăn chưa thật sự ngon

2026-05-11 • via Nuitee
T
Thomas Oliver • couple • sg
10
Can’t wait to return
Pros:

Location, quality and ambience

Cons:

NA

2026-05-10 • via Nuitee
Y
yohsuke • couple • jp
10
ベトナム旅行で1番の感動
Pros:

飛行機が欠航したため深夜の到着でしたが暖かく迎えていただきました。またチェックアウトも体調を気にかけて延長してくれるなど最高のホスピタリティでした。また使用したいです。

2026-05-09 • via Nuitee
K
Kevin • couple • hk
9
Pros:

The pool was amazing, the staff was great, and the rooms were amazing with the best river views in Saigon!

Cons:

A better menu at the pool and better servicing of people laying by the pool would help to take the service here up to another level.

2026-05-07 • via Nuitee
T
Thuận • couple • vn
10
2026-05-06 • via Nuitee
F
Funda • extended_group • tr
9
2026-05-06 • via Nuitee
H
HisaoOkuyama • solo_traveller • jp
8
20260420VN
Pros:

スタッフの対応が、とてもよかった。

Cons:

特に気になることはなかった。

2026-05-05 • via Nuitee
N
Nick • couple • gb
10
We visited many places as we travelled around Vietnam and Cambodia. Lovely Hotel but Saigon wasn’t our favorite place. T
Pros:

Great location and lovely breakfast

Cons:

I prefer rooms with a balcony

2026-05-05 • via Nuitee
L
Linh • solo_traveller • vn
8
2026-05-04 • via Nuitee