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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Nightclub
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Guest education on local ecosystems and culture
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Solarium
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Heated pool
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Public transport tickets
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Evening entertainment
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Baby safety gates
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Happy hour
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ATM/banking
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Shopping on site
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Concerts/live shows
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Charcoal grill
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Pool toys
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious 5-Star Facilities
Indulge in the opulence of a large outdoor pool and a state-of-the-art fitness center at Lotte Hotel Saigon.
Elegant Rooms with Stunning Views
Experience sophistication in every corner with rooms offering picturesque views of the Saigon River or the city.
Culinary Delights and Relaxation
Satisfy your taste buds with a variety of dining options including Asian and European buffets, Italian cuisine, and Japanese delights. Unwind and rejuvenate with spa treatments, hot tub sessions, and sauna facilities.
Experience luxury and comfort at Lotte Hotel Saigon. Book now for an unforgettable stay!
Guests must present the same credit card used to guarantee the booking when checking in at the hotel.
If you are making payment using another cardholder's credit card, kindly provide the following to the hotel within 48 hours from the time of booking:
1) Authorization letter with cardholder's signature
2) Copy of the cardholder's card (front and back of card with cardholder's signature)
3) Valid ID of the cardholder
Please note that hotel may contact the cardholder for verification purposes.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 11 years old stay for VND 450,000 per person per night when using an existing bed.
People no matter the age stay for VND 1,390,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Hotel bonito, creo que un poco retirado de las puntos turísticos
Los alimentos, un poco mas de variedad para el gusto occidental y no a todo el personal se les entiende el inglés ( se esfuerzan y se les agradece)
Vị trí đẹp,ks rộng rãi
Đồ ăn chưa thật sự ngon
Location, quality and ambience
NA
飛行機が欠航したため深夜の到着でしたが暖かく迎えていただきました。またチェックアウトも体調を気にかけて延長してくれるなど最高のホスピタリティでした。また使用したいです。
The pool was amazing, the staff was great, and the rooms were amazing with the best river views in Saigon!
A better menu at the pool and better servicing of people laying by the pool would help to take the service here up to another level.
スタッフの対応が、とてもよかった。
特に気になることはなかった。
Great location and lovely breakfast
I prefer rooms with a balcony
Duyen, Nyan were so nice and friendly, very grateful to them and their team for looking after me , nothing was ever to much trouble. The beach was so beautiful and it’s definitely a place where you can switch off.
Location was further away from the main town than I’d realised . More my fault for not checking this prior to booking .
Smart, rooms clean and great views. Breakfast buffet was excellent.
Round, shallow pool made swimming awkward. Prices for drinks are ridiculous, two or three times the price of everywhere else we visited. Whole place is so vast it can feel soulless. Probably a great business hotel, not so much for the tourist.
スタッフの接遇が良かった
浴槽を新しく変えて欲しい
サイゴンリバーサイドの部屋でよかった
日本語対応が無くなっていた。
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