Hotel Real Palacio

Hotels
8.2 (4810 reviews)
Rua Tomás Ribeiro, 115 , Lisbon , pt
+351 21 319 9500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Poor cleanliness
Old room conditions
Lack of amenities

Categories

Cleanliness
7.3
The cleanliness was disappointing, with issues like dirty carpets and lack of maintenance mentioned.
Service
8.8
Overall positive remarks about the staff's professionalism and friendliness.
Location
8.8
Convenient location close to the metro and a large park, making it very accessible.
Room Quality
7.3
Many reviews indicated the rooms were old and lacked amenities expected from a 5-star hotel.
Amenities
7.8
Some amenities were lacking, such as a functioning spa and proper heating.
Value for Money
8.3
Reviews indicate the price may not represent a true 5-star experience.
Food and Beverage
8.8
Breakfast received positive feedback for its quality.
Overall Experience
8.5
Overall a satisfactory experience but with notable shortcomings in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:35

Property Description

Luxurious Amenities and Features
The 5-star Hotel Real Palacio in Lisbon offers a luxurious experience with amenities such as a sauna, hot tub, and fully equipped gym. Guests can also enjoy free WiFi, satellite TV, and complimentary bathroom amenities in the bright and spacious rooms.

Culinary Delights
Indulge in a rich breakfast buffet at the contemporary Real Restaurant or savor regional specialties at the elegant à la carte restaurant and bar, Real Cozinha. Don't forget to explore the variety of Portuguese wines and tapas at the Sports Bar for a true taste of Lisbon.

Convenient Location and Services
Located near Parque Eduardo VII and El Corte Ingles shopping centre, Hotel Real Palacio offers convenience and luxury. The friendly staff can assist with car rentals, making travel arrangements seamless for guests. Book your stay now for an unforgettable experience in Lisbon.

Important information:

When booking 10 or more rooms, please note the following conditions apply: full upfront prepayment, non-amendable and also nonrefundable in case of cancelation.
Access to the Health Club facilities is only for guests aged 16 years and above.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.2
Based on 4810 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.5
A
Antonio Filgueiras • couple • br
8
Pros:

Gosto da localização . Do conforto do apt e do tratamento .

Cons:

Terem retirado as mesas e as cadeiras de frente do hotel . Do cardapio do Restaurante . Por isso caiu a frequência dos hóspedes no rest. De terem retirado salmao defumado do cafe manga

2026-08-29 • via Nuitee
G
Gema • couple • es
8
2026-08-29 • via Nuitee
A
Antonio Filgueiras • couple • br
8
A mesma posiçao de 2 Dias antes
2026-08-29 • via Nuitee
P
Paulo • couple • br
9
2026-08-29 • via Nuitee
J
Jil Hirenkumar • solo_traveller • gb
7
2026-08-28 • via Nuitee
J
Joan • family_with_children • es
9
2026-08-28 • via Nuitee
M
Maria Emilia • solo_traveller • pt
8
Pros:

Quarto agradável, funcionários amáveis

Cons:

Pequeno almoço com pouca variedade especialmente de fruta e sumos

2026-08-28 • via Nuitee
F
Fuertes • solo_traveller • fr
10
2026-08-28 • via Nuitee
R
Rutimar Gonzaga • family_with_children • br
8
2026-08-27 • via Nuitee
M
Manolo • couple • es
4
Falta de limpieza en las habitaciones. Resto del hotel limpio
Pros:

Nada que llame la atención. Hotel 5 estrellas que más bien sería un 4 bajo

Cons:

La habitación sucia. Moqueta sucia con manchas. El personal de limpieza no cambio ni una sola vez las sábanas de la cama en los cuatro días que estuvimos. Almohadas sucias.

2026-08-26 • via Nuitee
M
Marco • family_with_children • it
8
2026-08-26 • via Nuitee
G
Gloria • solo_traveller • es
8
Pros:

El hotel está bien. Muy buena relación calidad precio y muy bien situado. Tiene parking y barato

2026-08-26 • via Nuitee
R
Rolf • solo_traveller • nl
7
2026-08-26 • via Nuitee
A
Audrius • solo_traveller • pt
10
Great stay as usual
Pros:

We keep coming back here, always a nice stay

2026-08-26 • via Nuitee
J
Jaime • couple • pt
10
Para uma estadia no centro de Lisboa memorável!
Pros:

Super confortável! Excelente pequeno-almoço, staff muito atencioso e Profissional. Recomendo vivamente este Hotel.

Cons:

N/A

2026-08-25 • via Nuitee
J
Joao • solo_traveller • pt
10
2026-08-25 • via Nuitee
P
Paolo • extended_group • ch
8
Lo consiglio
Pros:

Posizione comoda e tranquilla
Camera per 3 persone grande, letti comodi,
Colazione molto buona

2026-08-25 • via Nuitee
M
Marcelo • solo_traveller • pt
9
2026-08-24 • via Nuitee
M
M Carmen • extended_group • es
8
2026-08-24 • via Nuitee
A
Anònimo • solo_traveller • pt
7
2026-08-24 • via Nuitee