Best Western Ontario Mills Mall

Hotels
•
Best Western
9.6 (561 reviews)
4395 Ontario Mills Pkwy , Ontario , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and cozy rooms
Good breakfast
Cons:
Some staff interactions could improve
Hotel could use some updates

Categories

Cleanliness
9.49
Rooms mentioned as clean and well-maintained, creating a positive sentiment.
Service
9.66
Staff described as friendly and hospitable, contributing to a pleasant experience.
Location
10
Proximity to shopping areas and restaurants noted positively.
Room Quality
9.45
Rooms described as cozy and comfortable, enhancing guest satisfaction.
Amenities
9.48
Good breakfast and general amenities positively rated; however, some older facilities noted.
Value for Money
9.44
Positive overall sentiment suggesting good value based on the quality of stay.
Food and Beverage
9.29
Breakfast appreciated, but some mention of wanting extended hours.
Overall Experience
10
Strong positive overall feedback across various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:56

Property Description

Convenient Location
Situated behind the bustling Ontario Mills Mall and near major freeways and the airport, Best Western Ontario Mills Mall offers the perfect base for both business and leisure travelers.

Comfortable Accommodations
With 105 rooms to choose from, guests can enjoy complimentary breakfast, Wi-Fi, and parking, ensuring a relaxing and hassle-free stay.

Superior Customer Service
At Best Western Ontario, hospitality is a top priority, with a focus on providing guests with the utmost convenience and comfort throughout their stay.

Book your stay now at Best Western Ontario Mills Mall for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.6
Based on 561 reviews
Cleanliness: 9.49
Service: 9.66
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 9.44
Food and Beverage: 9.29
Overall Experience: 10
C
Claude • couple • us
10
2026-03-21 • via Nuitee
J
Juei Fen • extended_group • us
9
2026-03-21 • via Nuitee
A
adald2026 • Business
10
Amazing Hotel
Pros:

Its an amazing hotel, I Love everything and this kind of surprises are amazing.

2026-03-20 • via Tripadvisor
M
Mi Ann • couple • us
10
Excellent location, good breakfast and good value for money.
Pros:

Excellent location, near everything. Clean room and good breakfast. Everything is good.

Cons:

Nothing

2026-03-16 • via Nuitee
H
Heretini • couple • pf
9
2026-03-16 • via Nuitee
A
Angel • family_with_children • mx
10
2026-03-13 • via Nuitee
J
Javany • solo_traveller • us
10
Great experience.
2026-03-10 • via Nuitee
G
Gallo López • family_with_children • mx
10
2026-03-09 • via Nuitee
T
Tony • solo_traveller • us
10
Pros:

Everything from the customer service to the room itself.

Cons:

Nothing.

2026-03-09 • via Nuitee
Z
Z4279YDmichelp • Business
10
I got surprise with their Service and puntualiti
Pros:

Their Service is warm and high qualily

2026-03-06 • via Tripadvisor
1
192nellyj • Business
10
GOOD PERSONAL FOR CREW
Pros:

Good personal and good rooms
I like the attention

2026-03-06 • via Tripadvisor
M
M5362BNmattb • Business
10
Awesome experience highly recommend
Pros:

Real nice hotel excellent customer service highly recommend

2026-03-05 • via Tripadvisor
J
jennifervM7958ZQ • Business
10
The great hotel
Pros:

Increidible and comfortable room, the attention is nice! And the breakfast is great.

2026-03-05 • via Tripadvisor
5
579irerim • Business
10
Happy Ontario
Pros:

The girl was very nice, she is cute

2026-03-03 • via Tripadvisor
B
B2592TDdianav • Business
10
Excllent everything
Pros:

Excelente service allways in some reservation

2026-03-03 • via Tripadvisor
5
533amairanig • Business
10
Hotel review
Pros:

Very clean hotel, and the people very kindly.

2026-03-02 • via Tripadvisor
G
Guadalupe • couple • us
10
2026-03-02 • via Nuitee
G
Gyeung Hee • family_with_children • us
7
2026-02-27 • via Nuitee
C
Cruz • couple • us
10
Great place, will book again
Pros:

Room 314 love the headboard, I have a back surgery and it was handy to hold on from it to get up

2026-02-27 • via Nuitee
C
Cindy • couple • cr
10
Bien, para lo que se requiere
Pros:

Cerca aeropuerto y del mall por si se requiere Compras.

Cons:

No amenities en el baño (cepillo dientes, crema , etc)

2026-02-26 • via Nuitee