Hampton Inn by Hilton Odessa

Hotels
•
Hampton Inn
7.6 (120 reviews)
3923 John Ben Sheppard Parkway , Odessa , US
+1 432-363-2900

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Heating
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Review Highlights

Pros:
Recently remodeled
Very clean rooms
Good location / close to family
Good value for money
Breakfast variety
Exercise room
Comfortable rooms
Cons:
Unfriendly or unattended front desk / poor service
Undercooked oatmeal at breakfast
Missing toiletries (no facial tissue or shampoo)
Lost room phone service during stay
AC was cool but not cold
Problems splitting payment / language barrier at checkout

Categories

Cleanliness
9
Consistently praised across reviews: recently remodeled, rooms described as very clean and well done.
Service
6
Multiple negative notes about front desk: unfriendly staff at checkout, an empty desk/ unattended reception, language barrier and issues splitting payment.
Location
8.5
Mentioned as a positive point: good location and close to family, described explicitly as 'good location'.
Room Quality
8
Rooms described as nice, comfortable and clean; some minor issues noted (A/C was cool but not cold).
Amenities
7
Exercise room available and useful; breakfast variety was good. Some amenity problems: lost room phone service and missing toiletries (no facial tissue/shampoo).
Value for Money
8.5
Called out as good value in the headline and by guests who saved money due to breakfast variety.
Food and Beverage
6.5
Mixed feedback: breakfast variety praised, but at least one report of undercooked oatmeal.
Overall Experience
7.3
Generally positive stays and comfort noted, but service/front-desk issues and some small amenity problems lowered the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location and Modern Amenities
Located in Odessa, Texas, the Hampton Inn offers proximity to popular attractions like Music City Shopping Center and the Ellen Noel Art Museum. Enjoy a comfortable stay in our modern rooms equipped with free Wi-Fi, microwave, and mini-refrigerator.

Relaxation and Recreation
Unwind by taking a dip in our outdoor pool or catch some sun on the poolside loungers. Stay active during your stay by utilizing our gym facilities.

Complimentary Services and Nearby Attractions
Start your day with a delicious buffet breakfast and take advantage of our business center. With free parking available on-site, explore nearby attractions such as the Globe Theatre at Odessa College and Midland International Airport just a short drive away.

Experience comfort and convenience at Hampton Inn Odessa - book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAF

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.6
Based on 120 reviews
Cleanliness: 9
Service: 6
Location: 8.5
Room Quality: 8
Amenities: 7
Value for Money: 8.5
Food and Beverage: 6.5
Overall Experience: 7.3
P
Penelope • solo_traveller • us
10
Good value, good location.
Pros:

The hotel has just bern totally remodeled. The grand opening was the day after we left! Very clean snd well done.

Cons:

The oatmeal was not cooked in the morning.

2026-08-20 • via Nuitee
S
Shawna • couple • us
3
Room was clean a/c was cool not cold no facial tissue or shampoo
Pros:

It was clean

Cons:

The front desk employees were not friendly or welcoming at check out. Very disappointed by their actions. They barely spoke English, I wanted to use two cads to split the cost they messed that all up.

2026-07-24 • via Nuitee
J
Joyce • extended_group • us
10
Very comfortable…didn’t realize they had an exercise room
Pros:

Variety of breakfast; I was prepared to eat what we had the day before… variety was great and saved us from going out, spending more money u til we needed to go

Cons:

Lost access to phone service on room phone, but it didn’t hinder what we needed

2026-06-28 • via Nuitee
D
Debra • solo_traveller • us
10
2026-06-28 • via Nuitee
D
Dana • solo_traveller • us
7
Pros:

Clean, close to family

2026-06-25 • via Nuitee
G
Gilbert • solo_traveller • us
10
2026-06-05 • via Nuitee
E
Emerlena • family_with_children • us
10
The stay was excellant
Pros:

We liked everything about this hotel, the room was nice and clean.

Cons:

Didn't like the empty desk at the front

2026-05-06 • via Nuitee
J
Joseph • solo_traveller • us
8
Pros:

The bed was comfortable. The breakfast was good.

Cons:

I got double charged but management fixed that. The pillows imo are a little too soft.

2026-04-16 • via Nuitee
• solo_traveller • us
1
2026-04-09 • via Nuitee
B
brenda • couple • us
6
Stayed 2 nights
Pros:

Recently remodeled room as a matter of fact they are still remodeling. Looked nice. Good breakfast selections.

Cons:

The floor in my room was very very very dirty. The main lobby entryway was cleaner than the floor in my room. I was told the cleaning staff would be notified but no one came to clean it.

2026-03-24 • via Nuitee
S
Sam • solo_traveller • us
8
Pros:

Place was good but, in the middle of a remodel.

Cons:

Construction crew started early, made some noise with power tools. It was not terrible though.

2026-03-05 • via Nuitee
C
Carlos • family_with_children • us
10
Pros:

Su limpieza

Cons:

Todo fue excelente

2026-01-20 • via Nuitee
P
Pzoflin • family_with_children • us
5
I had to WALK up three flights of stairs
Pros:

It was in a god location

Cons:

The elevator was out of service

2026-01-15 • via Nuitee
N
Norma • family_with_children • us
5
Room was great, breakfast was good but your front desk personal that was there on Thursday evening was horrible. The gir
Cons:

The property was fine, it was the staff at the front office at the time of my check in that was very rude and made it seemed like she didn’t want us to stay there. She even asked me if I was going to stay there or go somewhere else before she ran my card when I had already paid for my room.

2026-01-07 • via Nuitee
Y
Yaimelys • family_with_children • us
10
2026-01-03 • via Nuitee
Q
QIUHONG • extended_group • cn
8
体验不错，达到预期，值得推荐
Pros:

早餐品种不多，是当地特色，能吃饱，咖啡味道不错；
前台很热情，正常3点入住，我们到得早，客房清理好，就帮我们办理了入住。
周边的环境很好，有湖，有商业，有商超，有餐饮，很安静，也很安全；
前台帮忙寻找路线，推荐周边设施
酒店很安静，床很软，没有噪音，睡觉很舒服

Cons:

入住第二天客房未打扫，似乎不是每天打扫。
交通不方便，出行只能靠Uber
不能开窗，房间内靠新风系统换气；

2025-11-05 • via Nuitee
C
Cecelia • couple • us
9
2025-10-24 • via Nuitee
T
Tatiana • couple • us
6
Pros:

Average hotel, nothing bad, nothing good. Very expensive.

Cons:

Old hotel and very expensive.

2025-10-06 • via Nuitee
S
Steven • family
6
Pros:

The only postive comment I can make is that Ashley the Manager was very kind and helpful with check in and setting us up for Hilton Honors to save us on Early Check in. Other than that, for the price we paid, the beds were uncomfortable and cheap, the Fire Alarm in the room Flashed all night, The breakfast options were lacking and bland, and the "Construction Remodel" Removed Convenience from side exits to easier access to our Vehicle.

2025-09-22 • via Nuitee
E
Eduardo • family_with_children • us
10
2025-09-05 • via Nuitee