Country Inn & Suites by Radisson, Chicago O'Hare South, IL

Hotels
•
Country Inn & Suites by Radisson Americas
7.4 (1245 reviews)
777 East Grand Avenue , Bensenville , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Good service
Location
Comfortable rooms
Breakfast options
Cons:
Dirty carpets
Poor service from some staff
Room issues
Parking concerns

Categories

Cleanliness
6.61
Some reviews mention cleanliness issues, including dirty carpets and stained furniture.
Service
8.08
Generally positive service experiences noted, though some negative experiences were mentioned.
Location
8.12
Proximity to the airport and family noted positively, enhancing the overall experience.
Room Quality
7.07
Mixed reviews; some rooms were comfortable while others didn't match expectations.
Amenities
7.1
Some amenities were appreciated (like breakfast), but others were lacking or not up to standard.
Value for Money
6.56
Given the issues encountered, some guests feel it's not worth the cost.
Food and Beverage
8.11
Breakfast options were noted positively in several reviews.
Overall Experience
7.58
The overall experience varied among guests, with a mix of good experiences and critical feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:40

Property Description

Convenient Location near O'Hare Airport and Convention Center

Comfortable Rooms and Amenities
Guests can unwind in the indoor pool and hot tub, stay active in the fitness center, and catch up on work at the 24-hour business center. Each room is equipped with a 32-inch flat-screen TV, free WiFi, and coffee-making facilities.

Complimentary Shuttle Service and Nearby Attractions
Enjoy a free shuttle service to O'Hare Airport and explore nearby attractions like the Fashion Outlets of Chicago and River Forest Golf Club. Don't miss out on the convenience and comfort offered at Country Inn & Suites by Radisson O'Hare South.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 1245 reviews
Cleanliness: 6.61
Service: 8.08
Location: 8.12
Room Quality: 7.07
Amenities: 7.1
Value for Money: 6.56
Food and Beverage: 8.11
Overall Experience: 7.58
J
Juan • family_with_children • us
10
2026-10-30 • via Nuitee
D
Deepak • solo_traveller • us
5
Average stay
Pros:

Breakfast was good.

Cons:

The decor of King Bed Suite was much below expectations.
The furniture looks warned out and dated . The heater made noise in the room.

2026-10-24 • via Nuitee
C
Cornwall • couple • tt
8
Great room, great breakfast, pleasant staff, nice facilities, but far downtown or a train station.
Pros:

Room was beautiful.
Breakfast was amazing.
Shuttle guy was a gem.
Receptionists were helpful.

Cons:

Was a bit far from downtown and the nearest train station was pretty far.

2026-10-24 • via Nuitee
E
Eduard Francuzov • family_with_children • se
6
It was weird
Pros:

Shuttle to the airport, coffee, responsiveness of the driver

Cons:

The location is terrible and it's possible to stay there if you want to overnight prior to a flight. There is no way to go anywhere from the hotel area because you're limited by highways.
The staff in the hotel are non responsive, we got to wait like 20 minutes before someone would appear at the reception desk.
They gave me a room with, I don't know, a high volume generator behind the wall. The first time I heard that sound I thought that I had a train station behind the wall. And it happens even during the night.
The facility is quite "used" and dirty.
The sound from outside is clearly hearable in the room.
The price does not reflect the service level.

2026-10-22 • via Nuitee
P
Paul • couple • us
2
Cons:

Snow blowers stored outside

2026-10-22 • via Nuitee
K
Kateryna • solo_traveller • us
5
Not staying again.
Pros:

The room was clean

Cons:

The shuttle took a very long time to pick me up from the airport. The driver was very nice though! The hotel’s lobby was a mess. Pieces of furniture, trash were on the floor, and some construction materials lay scattered about. On top of that, I was staying in a family room with a door between two rooms. I occupied one room. In the second room, it sounded like someone was having a honeymoon or their first night after a wedding. It was just impossible to sleep. I only managed to sleep for four hours before my very difficult flight. I wish I would have had a wall between the room, not the door.

2026-10-19 • via Nuitee
G
Gonen • solo_traveller • il
8
It was a good experience
Pros:

value for money

Cons:

non

2026-10-18 • via Nuitee
M
Mickiea • couple • us
6
Pros:

It’s where ok

Cons:

It had a smell real bad an the lights where off

2026-10-18 • via Nuitee
A
azeem • couple • us
5
2026-10-17 • via Nuitee
T
Tiffani • couple • us
1
I don't recommend. The Holiday Inn next door was a much nicer place to stay (for the same price).
Pros:

The bed was comfortable.

Cons:

There were nails sticking out of the ceiling of our room, mold on the toilet, no place to put the toilet paper, and the furniture in the room left something to be desired. Additionally the breakfast was poor. Also we stayed in a handicapped room (neither of us need that level of accommodation), however we quickly realized that no one in a wheel chair could actually use the room because the bed was WAY to high, the shower was small with no chair, and there was a lip on the shower entrance.

2026-10-17 • via Nuitee
C
Constance Elina • solo_traveller • gb
6
Lovely staff
Pros:

Free airport shuttle

Cons:

It has an odd smell and I found a dead rat outside on the grass and it was still there the next day.

2026-10-15 • via Nuitee
A
amber • family_with_children • us
3
Terrible. Will never stay there again.
Pros:

The manager was polite.

Cons:

Door would not open unless you slammed your shoulder into it. The shower dripped loudly. The heating unit was loud so we had to turn it off to be able to get any sleep so our room felt like a fridge all night. We tried to inform the lady at the front desk but she was no where to be found. The breakfast was terrible. There's more but I don't feel like typing it all.

2026-10-15 • via Nuitee
S
Stefanie • couple • nl
8
2026-10-14 • via Nuitee
A
Aditya • solo_traveller • gb
7
2026-10-13 • via Nuitee
M
Monique • couple • us
3
We made it work because the better places were sold.
Pros:

It was available and in the area that I needed a room. Some people in my party took advantage of the breakfast.

Cons:

Dirty carpet, room smell like dog and smoke. There was evidence of maintenance but the rooms need to be upgraded for the price. Stains in the towels. Poor quality overall.

2026-10-13 • via Nuitee
R
Rebecca • couple • us
6
It was ok.
Pros:

Staff was friendly. Nice rooms feels like home the way the style is. But modern.

Cons:

My room was dirty. Fries left on floor, hair on toilet, hair on bed and sauce in curtains by bed and air conditioner. Whoever used room last Netflix was still logged in. So used there account to watch.

2026-10-12 • via Nuitee
P
Pablo • family_with_children • us
10
Our family has made a tradition to meet up every year at your hotel and you guys have always been av
Pros:

It’s always nice to wake up to a delicious breakfast option.

2026-10-09 • via Nuitee
E
Eduardo • solo_traveller • gt
3
Average hotel with lousy housekeeping service.
Pros:

Good location and big parking lot. Easy check in and check out.

Cons:

I was there for 5 days and not even a sigle day, the room was serviced by house keeping. this only thing makes me never want to go back there.

2026-10-08 • via Nuitee
M
Majandra • family_with_children • us
9
Pros:

The beds and pool

Cons:

I loved everything

2026-10-08 • via Nuitee
M
Moss • solo_traveller • us
10
2026-09-19 • via Nuitee