Inn at the Highland Denver Downtown

Hotels
5.6 (614 reviews)
2601 Zuni Street, Building A , Denver , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Nice friendly atmosphere
Cons:
Dirty rooms
Unhelpful management
Bed bugs

Categories

Cleanliness
3.24
Multiple reviews indicated severe cleanliness issues, including reports of bed bugs, dirty common areas, and unclean rooms.
Service
7.22
Some reviews mentioned helpful staff, but also instances of ignored requests and unsatisfactory responses.
Location
7.76
Location was praised in several reviews, recognized as a positive aspect of the stay.
Room Quality
4.2
Comments regarding room conditions were primarily negative, including references to filthy rooms and incorrect bed sizes.
Amenities
6.24
Limited mentions of amenities, but existing reviews suggest average options available.
Value for Money
5.2
The facility was considered overpriced for the quality of service and cleanliness experienced.
Food and Beverage
6.25
Some positive comments on breakfast offerings, averaging out the overall experience.
Overall Experience
4.71
Overall sentiment from reviews was mixed, with significant frustrations overshadowing some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:08

Property Description

Convenient Location
Situated just 1.5 km from the Pepsi Center in Denver, Quality Inn offers a prime location for travelers looking to explore the city's top attractions.

Comfortable Accommodations
Guests can enjoy cable TV, air conditioning, and a private bathroom in each room, ensuring a comfortable stay after a day of sightseeing.

Great Facilities
With a 24-hour front desk and vending machines, Quality Inn goes the extra mile to provide convenience and excellent service to its guests.

Book your stay now at Quality Inn Denver and experience comfort and convenience at its best!

Important information:

Please note that cash or pre-paid cards cannot be accepted at this property. Only a major credit card or debit card is accepted upon check-in. Contact the property directly for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

5.6
Based on 614 reviews
Cleanliness: 3.24
Service: 7.22
Location: 7.76
Room Quality: 4.2
Amenities: 6.24
Value for Money: 5.2
Food and Beverage: 6.25
Overall Experience: 4.71
J
Jose • solo_traveller • mx
10
Perfecto por lo que pagas.
Pros:

Muy cerca del centro y de vialidades principales.

Cons:

Es un poco viejo, se nota que le falta una remodelada.

2026-02-14 • via Nuitee
M
Mark • solo_traveller • us
4
2026-01-30 • via Nuitee
K
Katy • family_with_children • us
10
2026-01-28 • via Nuitee
D
DeMarquis • couple • us
1
Cons:

Rude and dangerous

2026-01-27 • via Nuitee
C
Christina • family_with_children • us
3
Cons:

Didn’t really match the remodel pictures

2026-01-27 • via Nuitee
R
Rivera • couple • us
10
2026-01-24 • via Nuitee
R
Rivera • solo_traveller • us
10
2026-01-24 • via Nuitee
M
Marlena • family_with_children • us
3
Pros:

N/A

Cons:

N/A

2026-01-23 • via Nuitee
A
Anna • family_with_children • us
1
I will never stay there again . It was a very gross facility
Pros:

Sheets were disgusting we had to ask for another set of sheets . The front desk had us go to the counter to get the sheets . Blood on the luggage carrier we asked for assistance and got ignored . Asked for assistance to check out 3 ladies speaking spanish not aware that my family speaks spanish as we stood there while they talked amongst themselves. Facility was just gross and for 100 a night id expect it to be clean and staff helpful

Cons:

The place was not clean

2026-01-21 • via Nuitee
D
David • family_with_children • us
7
Good value and location, but with zero frills.
Pros:

Great location. Friendly, helpful staff.

Cons:

Elevator is incredibly slow. Walls are very thin, we heard a lot of noise (including a screaming child) throughout the time.

Also, the WiFi needed to be refreshed multiple times a day.

2026-01-20 • via Nuitee
E
Erika • couple • us
5
You get what you pay for, unfortunately.
Pros:

The hotel is in a prime location, 10 min away from downtown. The staff was friendly and apologetic about the wait time to check-in.

Cons:

You can hear everything from outside which makes trying to sleep/rest very difficult. The water took about 20 minutes to finally get warm enough to shower. The accent chair in the room was very stained/dirty. The bed had crumbs when we laid down.

2026-01-20 • via Nuitee
B
Brent • couple • us
6
Pros:

The location was great. They accommodated an early check in which was great too.

Cons:

D

2026-01-19 • via Nuitee
F
Francisco • family_with_children • ar
10
2026-01-19 • via Nuitee
J
Jimmy • family_with_children • us
5
Over all for what I paid it met my needs just needed a place to crash after the game.
Pros:

Breakfast was not good the sausage patties were hard seemed like they were micro waved. Eggs were hot juice was good.

Cons:

The place is in real need of renovation/repair. I’m not a picky person but if I was it would be a no go for me.

2026-01-19 • via Nuitee
C
Cyril • couple • us
4
It didn’t what we needed it to do, and that was all
Pros:

It was close to the Broncos stadium, and the employees at the front desk were very nice.

Cons:

Needs to be updated, the breakfast was pretty bad, the AC in our room, kept turning off, needs to be renovated badly. Ps. If you need to get to the third floor, don’t take the stairs. It only goes to the second floor.

2026-01-19 • via Nuitee
P
Phil • extended_group • us
4
Cons:

Breakfast

2026-01-19 • via Nuitee
K
Katherine • extended_group • us
1
Pros:

Location and proximity to the football stadium is the only thing I can say that was good.

Cons:

Broken blow dryer, no coffee maker, not even a cup in room. Curtain falling down, tape at bottom of door to close off gap. Cigarette burn marks bathroom counter. Substance all over bathroom walls. No comforter on bed just thin blanket, large stain on chair in room.

2026-01-19 • via Nuitee
R
Ryan • solo_traveller • us
2
Worse than even thought would be...just dont
Cons:

Dump bugs etc

2026-01-19 • via Nuitee
P
Paola • family_with_children • us
1
No volveré a reservar en ese hotel a excepción de una urgencia
Pros:

La ubicación

Cons:

La habitación olía a cigarro, muy sucia, pequeña, nada que ver con las fotos

2026-01-19 • via Nuitee
N
Noah • solo_traveller • us
7
2026-01-19 • via Nuitee