Inn at the Highland Denver Downtown

Hotels
5.6 (618 reviews)
2601 Zuni Street, Building A , Denver , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Nice friendly atmosphere
Cons:
Dirty rooms
Unhelpful management
Bed bugs

Categories

Cleanliness
3.24
Multiple reviews indicated severe cleanliness issues, including reports of bed bugs, dirty common areas, and unclean rooms.
Service
7.22
Some reviews mentioned helpful staff, but also instances of ignored requests and unsatisfactory responses.
Location
7.76
Location was praised in several reviews, recognized as a positive aspect of the stay.
Room Quality
4.2
Comments regarding room conditions were primarily negative, including references to filthy rooms and incorrect bed sizes.
Amenities
6.24
Limited mentions of amenities, but existing reviews suggest average options available.
Value for Money
5.2
The facility was considered overpriced for the quality of service and cleanliness experienced.
Food and Beverage
6.25
Some positive comments on breakfast offerings, averaging out the overall experience.
Overall Experience
4.71
Overall sentiment from reviews was mixed, with significant frustrations overshadowing some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:08

Property Description

Convenient Location
Situated just 1.5 km from the Pepsi Center in Denver, Quality Inn offers a prime location for travelers looking to explore the city's top attractions.

Comfortable Accommodations
Guests can enjoy cable TV, air conditioning, and a private bathroom in each room, ensuring a comfortable stay after a day of sightseeing.

Great Facilities
With a 24-hour front desk and vending machines, Quality Inn goes the extra mile to provide convenience and excellent service to its guests.

Book your stay now at Quality Inn Denver and experience comfort and convenience at its best!

Important information:

Please note that cash or pre-paid cards cannot be accepted at this property. Only a major credit card or debit card is accepted upon check-in. Contact the property directly for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.6
Based on 618 reviews
Cleanliness: 3.24
Service: 7.22
Location: 7.76
Room Quality: 4.2
Amenities: 6.24
Value for Money: 5.2
Food and Beverage: 6.25
Overall Experience: 4.71
J
John couple us
2
2026-04-17 via Nuitee
C
Conner couple us
5
Cheapest hotel in Denver?
Pros:

Great location

Cons:

Sketchy tenants staying in other rooms. Lots of traffic all hours of the night.

2026-04-17 via Nuitee
R
Ronald solo_traveller us
3
Pros:

2 starts

Cons:

Not to bad

2026-04-13 via Nuitee
D
David couple ca
10
2026-04-11 via Nuitee
W
Wade solo_traveller us
7
2026-04-06 via Nuitee
G
Griffin couple us
10
2026-04-05 via Nuitee
L
Lucchi G 303 couple us
6
2026-04-04 via Nuitee
R
Ruby solo_traveller us
9
I would come back
Pros:

The price, very clean, good hospitality. Would very much recommend this place

Cons:

Was satisfied

2026-04-02 via Nuitee
I
islam solo_traveller eg
9
2026-04-02 via Nuitee
D
Daisuke couple jp
10
2026-04-02 via Nuitee
N
Nutan solo_traveller us
1
Pros:

location

Cons:

it was a terrible stay - the room number was scribbled on room
beds were bad
the shower head was leaking
the paint was peeling off everywhere

2026-04-01 via Nuitee
S
Stark family_with_children us
9
Give The Inn at Highland a Chance!
Pros:

Here's what I'm going to tell you about this place. You can tell it had a huge history in its heyday. The location is unbeatable. The price is unbeatable for the location. The coffee is excellent in the morning. That's half the battle if you ask me. We did the whole trip was public transit because of the location of this hotel it was totally worth it. The front desk staff are handling a lot but they are very very nice people.

Cons:

I think if you booked this place you're going to have to realize it's an older place and it's adjacent to a budget in. They are working on it, but it needs quite a bit of attention. So get past the Aesthetics and say to yourself was the place safe and did it work. I think you will say yes.

2026-03-30 via Nuitee
I
Ingrid solo_traveller us
8
Pros:

Commodity, location, staff

Cons:

Noisy

2026-03-29 via Nuitee
D
Diego solo_traveller us
5
It was fair enough, it is what u pay for
Pros:

The bedroom was good and really comfy

Cons:

It was really old, everthing, the breakfast was horrible, mi card stopped working like 3 times.

2026-03-27 via Nuitee
D
Diego solo_traveller it
6
2026-03-25 via Nuitee
L
Loupe couple us
3
Cons:

The beds weren't made and there were no towels

2026-03-24 via Nuitee
M
Martin family_with_children us
6
2026-03-23 via Nuitee
A
Alexandra solo_traveller us
9
2026-03-22 via Nuitee
M
Michael couple us
8
2026-03-21 via Nuitee
A
Alexandra solo_traveller us
8
Good value
Pros:

It was close to everything bus, grocery store. Right off of the freeway. Empower field, restaurant's., Elitch Gardens, the Aquarium. Ect.. It was quiet and comfortable. Housekeeping and desk staff were great.

Cons:

A little bit dated. The ice machine didn't work on the third floor. People had to get ice on the second floor in the guest laundry area. No ice buckets. The rooms in the main building were much nicer than the building in the back.

2026-03-21 via Nuitee