Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Comfortable beds
Cons:
Cleanliness issues
Food quality needs improvement
Old bathroom design

Categories

Cleanliness
7.63
The cleanliness of the rooms wasn’t great; one room was checked in with no towels and hair in the bath/shower.
Service
9.1
The staff were so friendly and fantastic; many reviews highlighted the helpfulness and friendliness of the staff.
Location
8.14
Location is close to the airport and city, but noted as being a bit far from everything.
Room Quality
8.59
Large room and comfortable bed; some concerns about the bathroom configuration.
Amenities
8.12
Facilities were adequate; overall standard for hotel amenities.
Value for Money
8.58
Overall, the experience and facilities provide good value.
Food and Beverage
7.13
Food and coffee needs improvement; some meals were satisfactory while others were disappointing.
Overall Experience
8.3
A mix of good experiences and some areas needing improvement; overall positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:02

Property Description

Luxurious Accommodation with Prime Location
This 4-star hotel, just a short walk from Cairns Esplanade and Cairns Lagoon, offers upscale rooms with cable TV. Choose from double, twin, triple, or interconnecting rooms, all equipped with modern amenities.

Dining and Leisure Facilities
Indulge in creative cuisine at the on-site restaurant, serving fresh local produce. Relax by the swimming pool or work out at the fitness center. Whether you prefer air-conditioned dining or al fresco meals with garden views, this hotel caters to your preferences.

Convenient Services and Amenities
Benefit from 24-hour reception, room service, and a tour desk to enhance your stay. With a prime location just an 8-minute drive from Cairns International Airport, the Cairns Sheridan Hotel offers a seamless travel experience.

Book now for a memorable stay at Cairns Sheridan Hotel!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Location

Guest Reviews

8.2
Based on 1455 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.14
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 7.13
Overall Experience: 8.3
F
Frank • solo_traveller • au
8
2026-09-19 • via Nuitee
R
Rhonda • solo_traveller • au
8
2026-09-18 • via Nuitee
C
Christopher • extended_group • au
4
Certainly not worth $477 for two nights.
Pros:

It was near the Cairns Esplanade and had parking nearby.

Cons:

The hotel car park and gardens were filled with Aboriginal people drinking and fighting. Furthermore, a painter was working on an elevated platform, painting my balcony. The strong paint smell and invasion of privacy made it impossible to enjoy my balcony. The high-speed internet was also faulty, and the air conditioning in my hotel room was inadequate. I raised these issues with the on-site staff, but they did not seem interested in resolving them. The bathroom was filthy, and the bottom of the bathtub had missing tiles. The bed also had long strands of black hair on the sheets, which were clearly not changed since the previous guest.

2026-09-15 • via Nuitee
I
Ilse • couple • nl
9
2026-09-14 • via Nuitee
W
Waseem • extended_group • se
6
Not meeting the standards
Pros:

Good price. Clean and tidy rooms. Comfortable beds.

Cons:

The breakfast!!! Small area for breakfast. Not enough variety. Sometimes the food is not present you have to remind them to fill it up or bring more eggs for example. They don’t have enough staff at the breakfast area. You have to wait at the desk to get a table and no one is there to assign you the table. After a while a lady from the kitchen comes out. If you call yourself a 4- Star Hotel then you cannot have such facilities. So improvements needed please!

2026-09-13 • via Nuitee
N
Natalie • couple • au
5
Cons:

The bed was the worst bed I have ever slept on.
The mattress had zero support.

2026-09-11 • via Nuitee
B
Brett • couple • au
7
An old school hotel in a convenient location for quick access to the airport. It’s not in a central mid town location bu
Pros:

Easy check in and out, they were able to store our luggage prior to check in while we returned our rental car.

Cons:

A bit of traffic noise, but not bad enough to actually disturb our sleep.

2026-09-11 • via Nuitee
R
ROY • couple • nz
8
2026-09-07 • via Nuitee
W
Wayne • couple • au
7
2026-09-06 • via Nuitee
T
Tugba • couple • au
5
2026-09-05 • via Nuitee
B
Barry • couple • au
8
Unfortunately, won’t be back.
Pros:

The venue is faultless. The staff were wonderful.
Very clean and the food is great.

Cons:

Unfortunately, the location. Cairns has two major problems which aren’t addressed by authorities.
Neither of which are the venues fault.

2026-09-05 • via Nuitee
M
Michael • couple • au
3
Pros:

Location good

Cons:

Property needs maintenance and decent beds . Restuarant poor quality food

2026-09-04 • via Nuitee
B
Brad • solo_traveller • au
4
Never ever again
Pros:

Not a lot

Cons:

Staff, noise and aircon

2026-09-03 • via Nuitee
S
SL • extended_group • au
7
Great location and friendly, helpful staff.
Pros:

Location is great. Staff very friendly and helpful

Cons:

Nothing in particular but rooms are very tired, not fresh.

2026-09-03 • via Nuitee
E
E L Hobbs • family_with_children • au
7
2026-09-03 • via Nuitee
W
Williams • solo_traveller • au
10
I would come back again because Sheridan hotel is the best comfortable relaxing place to be
Pros:

You're bed was the most comfortable bed and the view was so lovely

Cons:

Just had a few people down the bottom of the building making a few noises while sleeping

2026-08-31 • via Nuitee
B
Brett • couple • gb
6
Pros:

Location

Cons:

There were cockroaches in the bathroom

2026-08-31 • via Nuitee
Y
Yvette • solo_traveller • nz
8
Pros:

Staff were friendly and welcoming

Cons:

Dated for price

2026-08-31 • via Nuitee
L
Louise • family_with_children • au
8
2026-08-30 • via Nuitee
J
Jan • couple • au
9
An enjoyable stay
Pros:

Good location with lots of parking. Very friendly staff

Cons:

It was fine and there was nothing to not like

2026-08-29 • via Nuitee