Cairns Sheridan Hotel

Hotels
8.2 (1314 reviews)
295 Sheridan Street , Cairns , au

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Comfortable beds
Cons:
Cleanliness issues
Food quality needs improvement
Old bathroom design

Categories

Cleanliness
7.63
The cleanliness of the rooms wasn’t great; one room was checked in with no towels and hair in the bath/shower.
Service
9.1
The staff were so friendly and fantastic; many reviews highlighted the helpfulness and friendliness of the staff.
Location
8.14
Location is close to the airport and city, but noted as being a bit far from everything.
Room Quality
8.59
Large room and comfortable bed; some concerns about the bathroom configuration.
Amenities
8.12
Facilities were adequate; overall standard for hotel amenities.
Value for Money
8.58
Overall, the experience and facilities provide good value.
Food and Beverage
7.13
Food and coffee needs improvement; some meals were satisfactory while others were disappointing.
Overall Experience
8.3
A mix of good experiences and some areas needing improvement; overall positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:02

Property Description

Luxurious Accommodation with Prime Location
This 4-star hotel, just a short walk from Cairns Esplanade and Cairns Lagoon, offers upscale rooms with cable TV. Choose from double, twin, triple, or interconnecting rooms, all equipped with modern amenities.

Dining and Leisure Facilities
Indulge in creative cuisine at the on-site restaurant, serving fresh local produce. Relax by the swimming pool or work out at the fitness center. Whether you prefer air-conditioned dining or al fresco meals with garden views, this hotel caters to your preferences.

Convenient Services and Amenities
Benefit from 24-hour reception, room service, and a tour desk to enhance your stay. With a prime location just an 8-minute drive from Cairns International Airport, the Cairns Sheridan Hotel offers a seamless travel experience.

Book now for a memorable stay at Cairns Sheridan Hotel!

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1314 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.14
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 7.13
Overall Experience: 8.3
G
Gabriel • couple • ch
6
Pros:

Das Zimmer war sauber, nettes Personal, wir haben gut geschlafen.

Cons:

Frühstück war unterdurchschnittlich (entgegen der Anzeige im Buchungsportal). Der Fitnessraum war in die Jahre gekommen. Die Ausstattung war insgesamt eher alt und optisch nicht ansprechend.

2026-05-23 • via Nuitee
D
Doug • solo_traveller • au
9
2026-05-22 • via Nuitee
H
Heidi • couple • au
1
2026-05-20 • via Nuitee
K
Kathy • solo_traveller • au
9
2026-05-19 • via Nuitee
S
SHIORI • solo_traveller • jp
9
Pros:

スタッフの皆さんが親切、丁寧で素晴らしかった。お部屋も広く、連泊しましたが毎回綺麗に清掃してくださり快適に過ごせました。観光の中心地からは少し離れてますがバスを使えば便利でした。

Cons:

空港からのアクセスがタクシーかウーバーしか選択肢がないこと。バスは使えません。部屋の壁が薄いためか隣の部屋、上階の人がバスルームを使用する音が聞こえます。音に敏感な人は気になるかも。

2026-05-19 • via Nuitee
L
Lynda • family_with_children • us
5
Sorry to say, it was disappointing
Pros:

Room was nice, big.

Cons:

Jacket left on top of luggage in AM was missing when I returned in PM; bed was made and trash removed. Breakfast buffet was very limited and costly for offerings

2026-05-18 • via Nuitee
K
Kanes • couple • au
10
2026-05-17 • via Nuitee
S
Stacy • couple • au
10
Pros:

Everything

Cons:

Me staying longer

2026-05-17 • via Nuitee
G
Geoff • couple • au
7
Comfortable and affordable
2026-05-17 • via Nuitee
S
Simon • couple • au
8
2026-05-16 • via Nuitee
E
Evan • couple • gb
9
ALL the staff were excellent- 👌 the best
Pros:

Convenient to the airport

Cons:

Nice and comfy

2026-05-14 • via Nuitee
L
Lucy • solo_traveller • au
9
Short and perfect
Pros:

Everything was excellent

Cons:

The noise in the morning due to construction

2026-05-11 • via Nuitee
K
Kerry • couple • au
8
2026-05-10 • via Nuitee
A
Abbie • couple • au
1
Won’t be booking there again!
Pros:

Only the pool and it was Local

Cons:

The bed was uncomfortable, the air conditioner didn’t work properly, was very loud in the room could hear everything and were on the 4th level overall would have stayed somewhere else

2026-05-08 • via Nuitee
C
Casey • solo_traveller • au
8
2026-05-08 • via Nuitee
C
Christine • solo_traveller • au
8
The shower over the bath was difficult to access if you are short. Great location, and very clean
Pros:

The location is excellent. It was clean

Cons:

The airconditioning, the room felt dry and while you can adjust the temperature, you cant turn it off.
The shower over the bath. As i am short it was difficult to climb in, and as the bath was very clean the surface was slippery, which made it hard to get out. My husband had to assist me, and i needed a chair to help. Over the 3 days i only used it once. I was grateful for the grab rail. There should have been a nonslip mat on the base of the bath. This is an accident waiting to happen

2026-05-06 • via Nuitee
C
Coral • couple • gb
10
Friendly and beyond the line of duty
Pros:

Super welcoming and friendly caring staff

Cons:

All good

2026-05-05 • via Nuitee
C
Clark • solo_traveller • au
10
⭐️⭐️⭐️⭐️⭐️⭐️
Pros:

awsome motel will be back again

Cons:

nill

2026-05-04 • via Nuitee
G
Grace • couple • au
1
2026-05-04 • via Nuitee
T
Thais • solo_traveller • au
8
Pros:

Breakfast very good enjoyed.

Cons:

Could not access room untill 2.20pm.

2026-05-04 • via Nuitee