Cairns Sheridan Hotel

Hotels
8.2 (1224 reviews)
295 Sheridan Street , Cairns , au

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Comfortable beds
Cons:
Cleanliness issues
Food quality needs improvement
Old bathroom design

Categories

Cleanliness
7.63
The cleanliness of the rooms wasn’t great; one room was checked in with no towels and hair in the bath/shower.
Service
9.1
The staff were so friendly and fantastic; many reviews highlighted the helpfulness and friendliness of the staff.
Location
8.14
Location is close to the airport and city, but noted as being a bit far from everything.
Room Quality
8.59
Large room and comfortable bed; some concerns about the bathroom configuration.
Amenities
8.12
Facilities were adequate; overall standard for hotel amenities.
Value for Money
8.58
Overall, the experience and facilities provide good value.
Food and Beverage
7.13
Food and coffee needs improvement; some meals were satisfactory while others were disappointing.
Overall Experience
8.3
A mix of good experiences and some areas needing improvement; overall positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:02

Property Description

Luxurious Accommodation with Prime Location
This 4-star hotel, just a short walk from Cairns Esplanade and Cairns Lagoon, offers upscale rooms with cable TV. Choose from double, twin, triple, or interconnecting rooms, all equipped with modern amenities.

Dining and Leisure Facilities
Indulge in creative cuisine at the on-site restaurant, serving fresh local produce. Relax by the swimming pool or work out at the fitness center. Whether you prefer air-conditioned dining or al fresco meals with garden views, this hotel caters to your preferences.

Convenient Services and Amenities
Benefit from 24-hour reception, room service, and a tour desk to enhance your stay. With a prime location just an 8-minute drive from Cairns International Airport, the Cairns Sheridan Hotel offers a seamless travel experience.

Book now for a memorable stay at Cairns Sheridan Hotel!

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1224 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.14
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 7.13
Overall Experience: 8.3
N
Nancy • couple • au
8
Friendl
Pros:

The room was spacious and the staff very friendly

Cons:

No cold water in rooms. Fridge too small - couldn’t put in own milk as property didn’t cater to needs, eg lactose free milk for room or breakfast

2026-04-18 • via Nuitee
G
Giles • solo_traveller • au
7
2026-04-17 • via Nuitee
B
Bruce • solo_traveller • us
7
2026-04-17 • via Nuitee
C
Carlos • solo_traveller • fj
9
2026-04-12 • via Nuitee
D
Durso • extended_group • au
9
2026-04-12 • via Nuitee
J
Jenni • couple • au
10
Location
Pros:

Our flight was cancelled very late & we easily got a room. Reception organised wake up call & taxi for us to return to airport the next morning. Fantastic

Cons:

Close to airport & cleanliness

2026-04-11 • via Nuitee
J
JONATHAN • couple • au
9
Great overall!
Pros:

It’s clean and convenient and the staff were very obliging and helpful

Cons:

Nothing per se

2026-04-11 • via Nuitee
L
Lucie • couple • it
7
2026-04-09 • via Nuitee
H
Helen • extended_group • gb
8
2026-04-08 • via Nuitee
M
Megan • couple • us
10
We loved Cairns Sheridan!
Pros:

We loved how quiet it was there. We liked the staff a lot and we liked the room.

Cons:

Nothing

2026-04-07 • via Nuitee
N
Nathalie • couple • ca
8
2026-04-05 • via Nuitee
A
Anne • couple • fr
7
Pros:

Chambre correcte

Cons:

Envronnnement
Localisation

2026-04-04 • via Nuitee
X
xavier • couple • fr
9
2026-04-04 • via Nuitee
T
Thomas • couple • lu
6
Hôtel pratique près de l’aéroport
Pros:

Proximité aéroport

Cons:

Pas très soigné et service moyen

2026-04-03 • via Nuitee
L
Laurent • solo_traveller • fr
7
2026-04-02 • via Nuitee
R
Rita • family_with_children • au
8
2026-04-01 • via Nuitee
D
Diggins • solo_traveller • au
10
Pros:

Location.
Quiet

2026-04-01 • via Nuitee
A
annette • couple • au
10
Great
Pros:

Very convenient and the staff was great

Cons:

Liked everything

2026-04-01 • via Nuitee
D
Deggsy Boy • family_with_children • gb
6
Pros:

Really friendly , helpful staff. Nice breakfast , bed was comfy

Cons:

Bad area lots of kids roaming the streets, pool was grimy and surrounds needed weeding , coke cans and crisp packets under sun loungers. Seemed to be a lot of long term residents who we saw meeting up with cars outside the hotel and exchanging money for goodness knows what!

2026-03-30 • via Nuitee
S
Sandra • family_with_children • au
9
Pros:

Clean and comfortable. Can arrive late in the evening. Quiet.

2026-03-27 • via Nuitee