Cairns Sheridan Hotel

Hotels
8.2 (1224 reviews)
295 Sheridan Street , Cairns , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Comfortable beds
Cons:
Cleanliness issues
Food quality needs improvement
Old bathroom design

Categories

Cleanliness
7.63
The cleanliness of the rooms wasn’t great; one room was checked in with no towels and hair in the bath/shower.
Service
9.1
The staff were so friendly and fantastic; many reviews highlighted the helpfulness and friendliness of the staff.
Location
8.14
Location is close to the airport and city, but noted as being a bit far from everything.
Room Quality
8.59
Large room and comfortable bed; some concerns about the bathroom configuration.
Amenities
8.12
Facilities were adequate; overall standard for hotel amenities.
Value for Money
8.58
Overall, the experience and facilities provide good value.
Food and Beverage
7.13
Food and coffee needs improvement; some meals were satisfactory while others were disappointing.
Overall Experience
8.3
A mix of good experiences and some areas needing improvement; overall positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:02

Property Description

Luxurious Accommodation with Prime Location
This 4-star hotel, just a short walk from Cairns Esplanade and Cairns Lagoon, offers upscale rooms with cable TV. Choose from double, twin, triple, or interconnecting rooms, all equipped with modern amenities.

Dining and Leisure Facilities
Indulge in creative cuisine at the on-site restaurant, serving fresh local produce. Relax by the swimming pool or work out at the fitness center. Whether you prefer air-conditioned dining or al fresco meals with garden views, this hotel caters to your preferences.

Convenient Services and Amenities
Benefit from 24-hour reception, room service, and a tour desk to enhance your stay. With a prime location just an 8-minute drive from Cairns International Airport, the Cairns Sheridan Hotel offers a seamless travel experience.

Book now for a memorable stay at Cairns Sheridan Hotel!

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1224 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.14
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 7.13
Overall Experience: 8.3
E
Elisha couple au
6
Meh
Pros:

Location

Cons:

Old, worn down

2026-03-07 via Nuitee
L
Laurent solo_traveller fr
8
2026-03-07 via Nuitee
G
Graham solo_traveller au
8
2026-03-05 via Nuitee
A
Andreas couple at
9
2026-03-05 via Nuitee
K
Karen couple au
8
Was a good stay but breakfast is over priced and rated.
Pros:

Room and pool were great.

Cons:

Breakfast

2026-03-04 via Nuitee
T
Toni family_with_children au
9
Pros:

The staff very friendly, the room was very clean and spacious. It has 24 hour reception.

2026-03-03 via Nuitee
K
Kara family_with_children gb
10
2026-03-02 via Nuitee
T
Timothy couple us
9
Short and sweet stay!
Pros:

Convenient to airport.

Cons:

Only slight thing that I had not seen in my Western Australia travels were people sleeping in the bushes near the property, not on the property. Don’t know if they were homeless or intoxicated.

2026-03-01 via Nuitee
C
Craig couple gb
10
2026-02-27 via Nuitee
A
Ann-Sofie couple us
7
Friendly staff. Breakfast could be better.
Pros:

We needed somewhere to stay just for one night before picking up a rental car. This was a good option. Very friendly staff.

Cons:

The pool area and the pool needs better cleaning...

2026-02-26 via Nuitee
I
Isobel solo_traveller au
10
Pros:

Staff, rooms, meals, and access to wifi and room service. Enjoy my stay here every time, and staff is very flexible with change, friendly, and helpful.

Cons:

Have had shortened my stay due to family business

2026-02-26 via Nuitee
J
Juanah couple au
9
Pros:

Everything was topnotch except their units outdoor furniture is old and wobbly

2026-02-25 via Nuitee
S
Stephen solo_traveller au
6
Pros:

Pub next door for a feed and a bottle shop for take away liquor

Cons:

Bath tub shower , dangerous

2026-02-25 via Nuitee
J
Juanah family_with_children au
9
2026-02-25 via Nuitee
M
Minghui solo_traveller au
9
2026-02-24 via Nuitee
C
Carlos solo_traveller fj
9
2026-02-24 via Nuitee
P
PATRICIA solo_traveller gb
6
Very comfortable and lovely food, but no atmosphere.
Pros:

The photos online made this hotel look bigger than it actually was. It had a nice pool, the room was bigger than I needed with two balconies. The views out weren’t over great. The restaurant was tiny but the food was excellent. Being a solo traveller I didn’t feel over confident about going to the bar on my own so stayed in my room a lot.

Cons:

I didn’t like the small restaurant and there wasn’t anywhere with any sort of atmosphere. Maybe it was quiet season. But if it wasn’t meal time you didn’t see another person . Everywhere was very quiet.

2026-02-24 via Nuitee
J
Jordan couple au
9
2026-02-22 via Nuitee
R
Reynolds family_with_children au
7
2026-02-22 via Nuitee
D
Daphne couple au
10
Pros:

Absolutely beautiful, professional, happy environment, staff are very friendly and helpful. Exc facilities, close to everything. Cleaners are exceptional, very happy go lucky attitudes.

Cons:

N/A

2026-02-14 via Nuitee