Cairns Sheridan Hotel

Hotels
8.2 (1224 reviews)
295 Sheridan Street , Cairns , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Comfortable beds
Cons:
Cleanliness issues
Food quality needs improvement
Old bathroom design

Categories

Cleanliness
7.63
The cleanliness of the rooms wasn’t great; one room was checked in with no towels and hair in the bath/shower.
Service
9.1
The staff were so friendly and fantastic; many reviews highlighted the helpfulness and friendliness of the staff.
Location
8.14
Location is close to the airport and city, but noted as being a bit far from everything.
Room Quality
8.59
Large room and comfortable bed; some concerns about the bathroom configuration.
Amenities
8.12
Facilities were adequate; overall standard for hotel amenities.
Value for Money
8.58
Overall, the experience and facilities provide good value.
Food and Beverage
7.13
Food and coffee needs improvement; some meals were satisfactory while others were disappointing.
Overall Experience
8.3
A mix of good experiences and some areas needing improvement; overall positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:02

Property Description

Luxurious Accommodation with Prime Location
This 4-star hotel, just a short walk from Cairns Esplanade and Cairns Lagoon, offers upscale rooms with cable TV. Choose from double, twin, triple, or interconnecting rooms, all equipped with modern amenities.

Dining and Leisure Facilities
Indulge in creative cuisine at the on-site restaurant, serving fresh local produce. Relax by the swimming pool or work out at the fitness center. Whether you prefer air-conditioned dining or al fresco meals with garden views, this hotel caters to your preferences.

Convenient Services and Amenities
Benefit from 24-hour reception, room service, and a tour desk to enhance your stay. With a prime location just an 8-minute drive from Cairns International Airport, the Cairns Sheridan Hotel offers a seamless travel experience.

Book now for a memorable stay at Cairns Sheridan Hotel!

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1224 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.14
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 7.13
Overall Experience: 8.3
S
Sandra • family_with_children • au
9
Pros:

Clean and comfortable. Can arrive late in the evening. Quiet.

2026-03-27 • via Nuitee
B
Beau • family_with_children • au
10
2026-03-26 • via Nuitee
J
John • solo_traveller • au
10
Great to stay very friendly staff dinner was good but breakfast left a lot to be desired if breakfast was improved I cou
Pros:

Great staff comfortable

Cons:

Breakfast below average needs to improve a lot

2026-03-26 • via Nuitee
L
lisa • couple • au
9
We would recommend to others and certainly stay again
Pros:

Good location, pleasant staff, reasonably priced

Cons:

Step in bath

2026-03-26 • via Nuitee
S
Stephen Hodgson • family_with_children • au
9
2026-03-25 • via Nuitee
H
Helen • couple • cn
8
还不错
Pros:

早餐还可以。前台接待也很热情

Cons:

很不好的是早上工作人员提醒退房的时候，直接刷卡想进我的房间！这很不礼貌，惊吓到我了，当时我在洗漱，还好我用凳子挡住了门，他没有打开。希望可以改进。

2026-03-24 • via Nuitee
E
Ellen • couple • au
9
Convenient to airport
Pros:

Close to pick up for hire car

2026-03-24 • via Nuitee
H
HILARY • couple • gb
7
It was fine for a stay of one night before catching a plane.
Pros:

Staff were very welcoming and helpful. Pleased to have had washing facilities.

Cons:

The food was very hit and miss. Didn’t always get what you asked for.

2026-03-24 • via Nuitee
M
martin • couple • gb
10
2026-03-23 • via Nuitee
S
Sharon • couple • au
8
2026-03-21 • via Nuitee
R
Rachael • couple • gb
8
Pros:

Lovely sized room with air conditioning. It was a nice bonus to have a bath too!
Staff were friendly and helpful and kindly arranged a taxi for us to the airport for early in the morning!

Cons:

The bath plug was very hard to pull out of the drain! Everything else was really nice and no other issues!

2026-03-20 • via Nuitee
T
Thomas • couple • lu
6
Hôtel super pratique près de l’aéroport
Pros:

Chambre propre et confortable. Proximité de l’aéroport de Cairns.

Cons:

Un peu vieillot et pas très élégant. Resto passable et service moyen.

2026-03-20 • via Nuitee
K
Kimel • couple • au
4
Fine for a night, but nothing more
Pros:

Close to airport

Cons:

Staff were rude, very outdated, breakfast buffet was sad

2026-03-20 • via Nuitee
K
Kawangka • solo_traveller • au
9
2026-03-18 • via Nuitee
L
Liz • couple • nz
8
2026-03-18 • via Nuitee
J
Jacqueline • family_with_children • au
10
Weekend couple escape
Pros:

We stayed in a spa suite and it was extremely spacious and clean, very friendly staff and a good selection for breakfast. Lovely view from our room on level 5.

Cons:

Would have been good to have a microwave and toaster in the room.

2026-03-17 • via Nuitee
L
lee • couple • au
10
2026-03-15 • via Nuitee
D
Diggins • solo_traveller • au
9
Despite the shower over bath I’m staying again and would use in future stays
Pros:

Location, 24 hr reception, great breakfast for room service

Cons:

Shower over bath

2026-03-14 • via Nuitee
K
Kimberly • couple • us
6
Good for the money
2026-03-14 • via Nuitee
O
Olimpia • couple • es
8
Buen hotel para visitar Cairs
Pros:

La amabilidad del personal

Cons:

El baño está anticuado.

2026-03-14 • via Nuitee