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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Kid meals
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Fruits
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Pet bowls
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Pet basket
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Smoke alarms
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Food delivered to guest room
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Key card access
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
Review Highlights
Categories
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Property Description
Stylish Bedrooms and Free WiFi
Indulge in the comfort of stylish bedrooms equipped with flat-screen satellite TVs and free WiFi, ensuring a relaxing stay.
Chez Mal Restaurant
Experience a culinary journey at Chez Mal Restaurant, offering a delightful fusion of traditional steakhouse and classic French brasserie cuisines.
Private Dining and Classic British Dishes
Treat yourself to private dining at The Brasserie, savoring a menu of classic British dishes crafted from regional produce, complemented by a selection of beers and signature champagne cocktails.
To experience the perfect blend of luxury and convenience at our boutique hotel in central London, book your stay now!
When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.
The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our seasonal A’ la Carte menu and a side dish.
When rooms booked for 2 adults and 1 child, breakfast and dinner are not included in the advertised rates for children and the charges are as follows directly to the hotel: 0–4 years old: complimentary breakfast 5–11 years old: breakfast charged at 50% of full price 12 and above: breakfast charged at full adult price. Kids dinner menu is also available.
Please note that extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (GBP 30 per night) directly with the hotel.
When traveling with a dog, please note that an extra charge of GBP 25 for 1 dog or GBP 40 for a maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms. Please notify the hotel in advance.
Starting 9th October 2024 our hotels will be cashless, please use cards or digital payments for transactions.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Very calm and well positioned location. Super helpful staff, especially Kasturi at checkin and checkout. Will be back soon!
Room was lovely, staff are helpful and location was excellent!
Nothing
Nice hotel, good location with lots of bars and restaurants nearby, nice park and museum next door, dog friendly. Staff were lovely, Francesca in particular, but also Victor and Kasturi.
Quirky and comfortable
Dogs not allowed in the restaurant
Friendly helpful staff. Spacious clean comfortable room parking outside good restaurant food and cocktails
Nothing
Has the best time..! Victor was outstanding 😍
Great location
Poor night staff
Great location. Really comfortable rooms and great beds. Excellent service, especially from Victor on the front desk. We always stay at the Malmaison - perfect for the city and west end. Great transport links close by.
Stylish, comfortable hotel in an excellent location with great transport links. The staff were extraordinarily pleasant and efficient, particularly Blessing who turned out to have been extremely aptly named. She went out of her way to make me feel welcome and at home, to the extent of giving me and upgrade when she discovered it was my birthday. Room service was also excellent. I think I might have found my perfect bolthole for future London visits.
Отличное месторасположение, прекрасный район, чудесный персонал. Великолепный выбор на завтраках
Great location. Organised helpful reception
Kash the hotel receptionist was friendly and professional on arrival and gave us a room upgrade when we asked.
Our only surprise was that it wasn’t offered automatically as the hotel seemed very quiet.
The room was lovely along with the view and little extras.
We also had a bottle of champagne as part of our room deal and was allowed to swap that for a bottle of wine to enjoy with our meal.
The menu looked exciting to order from but sadly our first choice courses were not available like the crostini and more frustratingly the flat iron steak.
The waiter did allow my wife the New York
Steak with her protein meal as a replacement but the same offer was not made to me.
On the whole our stay was a nice one and we would recommend Malmaison as a lovely hotel with a decent location in order to visit London.
Breakfast and staff great
Bed always comfy
Room wasnt serviced although we asked for it
Air con noisy
Room was extremely cold
Plugs sockets located in inconvenient places and some faulty
Some stains on tiles.
No full length mirror
Previously stayed at Birmingham and was much nicer and worth the money
Check in was great, staff were very helpful and organised an early check in
We’d stayed here before on more than one occasion and enjoyed our stay. This time we came for our wedding anniversary, the experience was first class and we were really well looked after. Thank you!
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