Microtel Inn & Suites by Wyndham Cherokee

Hotels
Microtel Inns & Suites
8.1 (1156 reviews)
674 Casino Trail , Cherokee , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Pet friendly
Friendly staff
Affordability
Clean rooms
Cons:
Poor breakfast options
Manager issues
Old room features
Unpleasant odors

Categories

Cleanliness
8.18
Mostly positive with reports of clean rooms, but some issues with TV and other amenities.
Service
8.65
Staff described as friendly and helpful, but some complaints about managers' follow-ups.
Location
8.69
Well-rated with proximity to shops and transport.
Room Quality
7.64
Various complaints about room size and amenities, such as broken TV speakers.
Amenities
7.67
Needs improvement, specifically regarding breakfast options and TV functionality.
Value for Money
8.63
Considered affordable with decent facilities.
Food and Beverage
7.18
Breakfast options not satisfactory; hot breakfast requested.
Overall Experience
8.15
Guests had generally good experiences with some notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:51

Property Description

Convenient Location
Situated just 1.6 km from Harrah’s Cherokee Casino off Highway 441, Microtel Inn & Suites by Wyndham Cherokee offers easy access to nearby attractions such as Downtown Cherokee and Oconaluftee Islands Park.

Comfortable Accommodations
Guest rooms at our pet-friendly hotel feature free WiFi, cable TV, and a coffee maker. For added luxury, select rooms include a microwave, refrigerator, and spa bath, ensuring a relaxing stay for all our guests.

Amenities for All
Start your day with a delicious continental breakfast and take advantage of on-site laundry facilities during your stay. Whether you're here for leisure or business, our hotel provides the perfect blend of convenience and comfort.

Book your stay at Microtel Inn & Suites by Wyndham Cherokee now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 1156 reviews
Cleanliness: 8.18
Service: 8.65
Location: 8.69
Room Quality: 7.64
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 7.18
Overall Experience: 8.15
J
Josey extended_group us
6
2026-07-11 via Nuitee
J
Josey extended_group us
5
2026-07-11 via Nuitee
K
Kameron family_with_children us
10
It was outstanding.
Pros:

Everything

Cons:

Nothing

2026-07-10 via Nuitee
R
Rhonda solo_traveller us
8
Pros:

It was clean nice staff

Cons:

The hot tub wasn't clean it had brown bubbles when I turned jets on i got out immediately and took a shower

2026-07-09 via Nuitee
A
ALVINA solo_traveller us
8
Pros:

Pool was very nice and front desk clerk was wonderful. Over all shared areas of hotel were clean.

Cons:

They don't service rooms if you are staying more than a few days we stayed 6 days.. We had to turn in towels to get new ones and go get toilet paper daily with 4 ladies. 30% tax fee, but I know government controls that.

2026-07-09 via Nuitee
T
Tammy family_with_children us
8
overall, it was a great place to stay needing few upkeeps.
Pros:

breakfast was great, love the sausage biscuits. pool was clean. bed is soooo comfy.

Cons:

the outside of the building could use a washing. we had a suite with a couch that looked a little scary. the carpet looks like it needs to be replaced.

2026-07-08 via Nuitee
J
JOHNNIE solo_traveller us
8
2026-07-07 via Nuitee
G
Gonzalez family_with_children us
5
2026-07-07 via Nuitee
G
George solo_traveller us
7
Pros:

I was close to food locations and the casino

Cons:

The wifi was horrible. No microwave in the room, no iron in room and I don't think a refrigerator was in room also.

2026-07-05 via Nuitee
C
Clarence solo_traveller us
3
Just average hotel in a tourist trap
Pros:

Nothing

Cons:

WIFI was a joke. Breakfast was difficult to wrap arms around. No microwave in room.

2026-07-03 via Nuitee
C
Christy solo_traveller us
8
Pros:

Location

Cons:

Room had a smell

2026-07-03 via Nuitee
M
Milena solo_traveller us
10
2026-07-03 via Nuitee
G
Guy solo_traveller us
8
2026-07-02 via Nuitee
B
beck solo_traveller us
10
2026-06-30 via Nuitee
B
barreiro solo_traveller us
9
Pros:

Es un lugar tranquilo y tiene muchas opciones alrededor . El desayuno estuvo bueno siendo continental. Las personas del from desk son maravillosas. Me gustó . Nos dieron hasta una habitación mas grande

Cons:

Las almohadas para mi gusto son muy gordas

2026-06-30 via Nuitee
C
cherylmC491IA Solo travel Lisbon, Lisbon District, Central Portugal
10
Nice stay
Pros:

Clean, comfortable..nice staff..convenient location for Cherokee and the park

2026-06-29 via Tripadvisor
B
Brandy couple us
7
2026-06-28 via Nuitee
G
Go08213966001 NONE
4
Not a good experience
Pros:

This is an older hotel and it does show it. Breakfast could have been better, beds ok, shower curtain rod bent and shower curtain kept going too middle - both sides. If you are pre-paying with airline miles, keep an eye on any charges that appear on your card by the hotel.
It is at a convenient location close to the casino.

2026-06-27 via Tripadvisor
H
Hensley solo_traveller us
10
Pros:

Clean

2026-06-22 via Nuitee
T
Tangie couple us
10
2026-06-22 via Nuitee