Microtel Inn & Suites by Wyndham Cherokee

Hotels
Microtel Inns & Suites
8.1 (1077 reviews)
674 Casino Trail , Cherokee , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Fax/photocopying
Shared lounge/TV area
Outdoor furniture
Fruits
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Pet friendly
Friendly staff
Affordability
Clean rooms
Cons:
Poor breakfast options
Manager issues
Old room features
Unpleasant odors

Categories

Cleanliness
8.18
Mostly positive with reports of clean rooms, but some issues with TV and other amenities.
Service
8.65
Staff described as friendly and helpful, but some complaints about managers' follow-ups.
Location
8.69
Well-rated with proximity to shops and transport.
Room Quality
7.64
Various complaints about room size and amenities, such as broken TV speakers.
Amenities
7.67
Needs improvement, specifically regarding breakfast options and TV functionality.
Value for Money
8.63
Considered affordable with decent facilities.
Food and Beverage
7.18
Breakfast options not satisfactory; hot breakfast requested.
Overall Experience
8.15
Guests had generally good experiences with some notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:51

Property Description

Convenient Location
Situated just 1.6 km from Harrah’s Cherokee Casino off Highway 441, Microtel Inn & Suites by Wyndham Cherokee offers easy access to nearby attractions such as Downtown Cherokee and Oconaluftee Islands Park.

Comfortable Accommodations
Guest rooms at our pet-friendly hotel feature free WiFi, cable TV, and a coffee maker. For added luxury, select rooms include a microwave, refrigerator, and spa bath, ensuring a relaxing stay for all our guests.

Amenities for All
Start your day with a delicious continental breakfast and take advantage of on-site laundry facilities during your stay. Whether you're here for leisure or business, our hotel provides the perfect blend of convenience and comfort.

Book your stay at Microtel Inn & Suites by Wyndham Cherokee now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 1077 reviews
Cleanliness: 8.18
Service: 8.65
Location: 8.69
Room Quality: 7.64
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 7.18
Overall Experience: 8.15
P
porshia family_with_children us
8
2026-03-02 via Nuitee
M
Mitchell couple us
10
2026-03-01 via Nuitee
S
Saunders family_with_children us
9
Quiet and peaceful
Pros:

Location

Cons:

Close to alit of stuff

2026-03-01 via Nuitee
D
Darla couple us
7
Very close to the event I was attending at the Casino and very comfortable, spacious rooms.
Pros:

The room was really nice. Beds comfortable, alot of space.

Cons:

No ice machine upstairs, had an empty spot there. The breakfast was nice for what it was no hot cooked food, it was grab and go food. Waffles you can toast, bread you can toast, but they had my favorite yogurt..
I was under impression and led to believe they had a hot tub, so we packed extra stuff just to be able to enjoy it and was told when I got there only 2 rooms have hot tubs and they were booked already. I even inquired about the hot tub times when I booked to make sure it would be open when we were there. I was very confused and I spent time packing bathiing suit, flip flops, cover up and all for nothing. So that was my biggest issue that I was upset about.

2026-03-01 via Nuitee
J
Jami couple us
10
Excellent accommodations and reasonably priced!
Pros:

Very friendly staff upon check in and they got us in 1hr early. Room was small but, spotless and comfortable. Breakfast was nice, with lots of variety. Property was less than 5 minutes to the Casino parking garage, and it was right next to a grocery store so anything you forgot to pack for the trip was available. Would stay again without hesitation.

2026-02-26 via Nuitee
C
corbane278 Couples
8
Valentine's getaway
Pros:

Exactly what you expect from a micro motel: clean and inexpensive with comfortable beds.
Far enough from town to be away from the bustle but close enough for a ten minute walk or three minute drive. Conveniently located next door to groceries, gas and fast food. Staff did a great job with everything clean and well stocked including breakfast. Several highly rated restaurants nearby plus fishing, hiking, river walk park, shops and entertainment.

2026-02-15 via Tripadvisor
S
steve couple us
5
2026-02-11 via Nuitee
O
O4631LRashleyt NONE
6
Would not recommend...
Pros:

Overall this hotel needs a face-lift. Front-desk staff was friendly during check-in & check-out process. I found it unsanitary & unprofessional for them to have a cat behind the front counter. (The breakfast area is only a few feet away). The elevator wreaked of cigarette smoke although it's a smoke-free facility. The wifi was super slow & the TV was a joke. All the channels available were blurry. The bed was very firm & uncomfortable. Thankfully I only booked one night.

2026-02-10 via Tripadvisor
B
Brown family_with_children us
10
2026-02-09 via Nuitee
T
Taylor couple us
10
2026-01-31 via Nuitee
S
Savannah extended_group us
3
Stay was overall good the need new tvs and updated things and a better breakfast selection they only have eggs and such
Pros:

Close to the casino

Cons:

No hot breakfast like it shows in the picture

2026-01-28 via Nuitee
S
Sandra family_with_children us
10
Clean, comfortable, and affordable.
Pros:

Close to everything. Price and quality was great.

Cons:

N/A

2026-01-28 via Nuitee
C
Clark couple us
1
2026-01-26 via Nuitee
K
Keisha couple us
10
2026-01-25 via Nuitee
J
Jonathan family_with_children us
10
2026-01-23 via Nuitee
L
Lacey couple us
8
Cons:

No view

2026-01-21 via Nuitee
D
David couple us
8
2026-01-20 via Nuitee
E
Edwin family_with_children us
8
2026-01-20 via Nuitee
L
Lisa couple us
4
I won't stay again because of the manager.
Pros:

Clean room, Night Clerk very good had better room available and upgraded without asking for no additional charge.

Cons:

The Manager! Had issues with the remote on the TV, The captions was stuck on and the remote wasn't working correctly. I did complain and she tried to help twice only instructing never following up or having a maintenance person come to the room. The follow up was terrible. After two times and still not resolved I am not spending my whole time trying to figure it out. Upon check out I brought this up again with no apology, and I requested money off and had a hard time until she took a whole $10.00 off. She need's some more TRAINING HOW TO DEAL WITH CUSTOMERS!!! Also mircrowaveable waffles, not a good breakfast, disappointing!

2026-01-20 via Nuitee
K
Kevin family_with_children us
8
2026-01-20 via Nuitee