Holiday Inn Express & Suites Buffalo Airport by IHG

Hotels
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Holiday Inn Express
7.6 (563 reviews)
131 Buell Avenue , Cheektowaga , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
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Review Highlights

Pros:
Friendly staff
Good location
Great breakfast
Clean rooms
Cons:
Ongoing remodeling
Limited breakfast options
Uncomfortable bedding

Categories

Cleanliness
7.2
Overall, guests had mixed feedback on cleanliness, with some mentioning the property being clean while others noted issues related to ongoing remodeling and partial closure of facilities.
Service
8.7
Service was a standout aspect for most guests, with frequent praises for the friendly and accommodating staff.
Location
8.4
The hotel's location received positive feedback for its convenience, particularly its proximity to the airport and key attractions.
Room Quality
7.1
Guests had varied experiences with room quality, with some enjoying clean and comfortable accommodations while others reported issues such as noisy construction and uncomfortable bedding.
Amenities
7.2
Amenities were deemed adequate overall, though some guests mentioned disappointments like the closure of the hot tub and limited breakfast options.
Value for Money
6.6
Guests had mixed opinions on the value for money, with some feeling that the services provided justified the cost while others expressed concerns about pricing in relation to the overall experience.
Food and Beverage
7.5
Food and beverage offerings generally received positive feedback, with highlights on the breakfast service, although some guests desired more variety.
Overall Experience
8.1
The majority of guests had a positive overall experience and expressed willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-13 23:27

Property Description

Convenient Location
Located just minutes from Buffalo-Niagara International Airport, the Holiday Inn Express and Suites Buffalo Airport offers a free shuttle service for easy transportation. Explore nearby Niagara Falls attractions with a short drive from the hotel.

Modern Amenities
Enjoy complimentary wireless internet, in-room coffeemakers, and a 24-hour fitness center during your stay. Take a dip in the indoor swimming pool or catch up on work at the well-equipped business center.

Nearby Attractions
With a free shuttle service within a 5-mile radius, guests can easily visit the Walden Galleria shopping center and Lancaster Motorsports Park. Experience the convenience of being close to both the airport and downtown area at the Buffalo Airport Holiday Inn Express.

Book your stay now and experience comfort and convenience at the Holiday Inn Express and Suites Buffalo Airport.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Renovation work of all guest rooms and public spaces will be carried out from 6/1/25 to 10/31/25.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

7.6
Based on 563 reviews
Cleanliness: 7.2
Service: 8.7
Location: 8.4
Room Quality: 7.1
Amenities: 7.2
Value for Money: 6.6
Food and Beverage: 7.5
Overall Experience: 8.1
C
Crystal • family_with_children • us
5
Clean location, comfortable beds, but would not stay again.
Pros:

Loved the pool!

Cons:

I didn’t like that the room I booked ahead of time was NOT the room I was given. I booked the king suite for a reason and when I arrived, they assigned me to a 2 Queen bed room and tried to charge me MORE than what the king suite was when I booked. They told me there was a booking issue, but that’s not my problem. Just for this reason alone, I wouldn’t book again. Also, the woman stocking the breakfast was quite a miserable person and rude to my mother. Totally unacceptable.

2026-03-04 • via Nuitee
B
B • solo_traveller • us
4
2026-03-04 • via Nuitee
G
Glover • couple • us
1
2026-02-26 • via Nuitee
B
Babar • extended_group • ca
10
A Nice Hotel
Pros:

Great hotel close to the airport.

Cons:

Nothing

2026-02-12 • via Nuitee
R
Ryan • family_with_children • ca
9
2026-01-31 • via Nuitee
D
Donald • extended_group • us
8
2026-01-26 • via Nuitee
C
Clark • solo_traveller • us
9
2026-01-24 • via Nuitee
S
Shaylen • couple • us
10
2026-01-23 • via Nuitee
A
Aldo Rodrigo • couple • us
9
Perfect Location for a Travel next day early in the morning.
Pros:

The Location.

Cons:

The extended parking for the airport is charged even that you are staying there.

2026-01-21 • via Nuitee
D
David • couple • us
8
2026-01-20 • via Nuitee
M
Maya • family_with_children • us
9
I look forward to staying there again so please keep up the awesome work. The staff was awesome
Pros:

I didn't get a chance to eat breakfast but it smelled good!

Cons:

I have no complaints

2026-01-20 • via Nuitee
M
Michele • family_with_children • us
9
We were very thankful to get a nice room in the area.
Pros:

The room was spacious. The shower was large. There was a refrigerator and a microwave in the room. It was clean.

Cons:

The hotel was under construction, so the breakfast was poor.

2026-01-19 • via Nuitee
K
Katherine • extended_group • us
10
2026-01-19 • via Nuitee
D
Deborah • family_with_children • us
8
2026-01-19 • via Nuitee
D
Dynasty • family_with_children • us
10
Pros:

The pool

2026-01-19 • via Nuitee
T
TIFFANY • couple • us
1
Waste of money!
Pros:

Nothing and I got charge by you guys and then still waiting for refund from them. Staff at check in was awful! The gentleman at check out was helpful.

Cons:

Room ac didn’t work was stuck at 75 a it was hot the whole time on a 80 degree day. Floor wasn’t clean. Staff at check was awful and did not want to work there

2026-01-19 • via Nuitee
T
Thomas • couple • us
3
Cons:

Hotel was under construction. Loud noise all day and no pool.

2026-01-19 • via Nuitee
S
Sravani • family_with_children • us
8
2026-01-19 • via Nuitee
R
Ray • solo_traveller • us
10
2026-01-19 • via Nuitee
E
Emma • solo_traveller • us
9
Overall nice stay, clean room, comfortable, has shuttle service.
Pros:

Near the airport, clean room, comfortable bed, easy check in, staff at the reception and at breakfast area was friendly and accomodating.

Cons:

Breakfast food mediocre

2026-01-13 • via Nuitee