Holiday Inn Express Elk Grove West I-5 by IHG

Hotels
•
Holiday Inn Express
8 (397 reviews)
2460 Maritime Drive , Elk Grove , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast selection
Convenient location
Cons:
Dirty carpets
Aging infrastructure
Lack of parking

Categories

Cleanliness
7.5
Several reviews highlighted cleanliness issues including mold and worn carpets.
Service
9
Consistently positive comments about friendly and helpful staff.
Location
8.5
Location is convenient with good access, reportedly meeting guests' needs well.
Room Quality
7.5
Mixed feedback; some rooms deemed okay but others noted worn beds and dated decor.
Amenities
8
Basic amenities available; some guests had issues with the pool and hot tub.
Value for Money
7.5
Guests felt that some aspects did not justify the price.
Food and Beverage
8
Breakfast selection gets positive notes, though limited.
Overall Experience
8
Overall experience varies, with both enjoyable and disheartening aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:48

Property Description

Convenient Location
Situated just 30 minutes from Sacramento International Airport and a short 20-minute drive from downtown Sacramento, the Holiday Inn Express Elk Grove West I-5 offers a prime location for both leisure and business travelers.

Comfortable Amenities
Each guestroom at this smoke-free hotel is equipped with free WiFi, a microwave, and a mini-refrigerator, ensuring a comfortable stay for all guests. Unwind after a day of exploring in the outdoor pool and hot tub, or browse the on-site gift shop for souvenirs.

Nearby Attractions
With ARCO Arena just 19 minutes away and the Sacramento Zoo a mere 15-minute drive from the hotel, guests can easily explore popular attractions during their stay.

Book your stay at the Holiday Inn Express Elk Grove West I-5 now for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 397 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 8
R
Rocky • couple • us
1
Pros:

Nothing honestly the place seemed terrible.

Cons:

Terrible staff guy up front is extremely unprofessional and doesn’t have a clue what he’s doing.

2026-02-11 • via Nuitee
M
Mark • family_with_children • us
7
2026-01-30 • via Nuitee
H
Hellen • family_with_children • us
7
Pros:

Right off the freeway

Cons:

Hard to find parking spaces

2026-01-29 • via Nuitee
I
Izumo • extended_group • us
7
Excellent locationnand excellent accommodation except for the bathtub that I cannot plug up to fill
Pros:

Breakfast was great

Cons:

I like to take a bath but often times, I cannot pllug up the tub to take a bath. That is my only complaint

2026-01-26 • via Nuitee
C
Claudette • family_with_children • us
10
2026-01-26 • via Nuitee
R
Ruzhou • couple • us
1
Pros:

这家酒店骗人，我订了该酒店房间收了我钱，没有房间提供给我们．另我们深夜12点都没有地方入住

2026-01-23 • via Nuitee
M
Minnie • family_with_children • us
9
With the exception of the toilet, I would give this hotel five stars.
Pros:

Breakfast was excellent, staff laying out the food was very friendly and pleasant, and the food selection was good and plentiful, they never ran out of anything.

Cons:

The toilet in my room was awful; it was too low. I almost fell the first time I used it. It was a long drop, maybe it's because I'm a senior that it appeared to be so low. I had to turn sideways and hold on to the edge of the sink as I went down and came up to protect myself from falling.

2026-01-21 • via Nuitee
D
Deshawna • couple • us
7
Pros:

Room was clean, staff was nice

Cons:

Pool was dirty including the chairs and tables

2026-01-19 • via Nuitee
N
Nathan • couple • us
5
Okay, but nothing to write home about.
Pros:

Location was great, just off of Interstate 5. Rooms on the east side (odd numbers) are quieter than the others.

Cons:

The place is dated, compared to other Holiday Inn Express. No remote checkout was particularly disappointing.

2026-01-19 • via Nuitee
C
Carly • family_with_children • us
9
Pros:

Great value for money. We are a family of 5 and this location was the most cost effective place for us to book. The rooms are a very generous size where we didn't feel to tightly compact. Room consisted of 2 king size beds and a pull out sofa mattress which was perfect! The staff were all really friendly and gave us great local food recommendations. The breakfast was awesome! Plenty of choices for all of the family - would have been nice to see bacon on the menu even if just for one morning 😉 Would definitely stay again when we visit family next!

Cons:

The pool and 'spa' could use a little work. There was yellow caution tape around to the hot tub and the pool didn't look so great which we ultimately opted not to use! The sofa bed mattress and frame could do with replacing, it is super thin and the frame squeaked with every move. Some extra pillows outside of just one for the sofa bed would also be a great add!

2026-01-19 • via Nuitee
B
Benyelle • couple • us
10
2026-01-19 • via Nuitee
M
Michael • family_with_children • us
10
We will be back.
Pros:

They were polite and accommodating. Made the stay pleasurable. The continental breakfast was good. Nice place to stay.

Cons:

Nothing, everything was comfortable.

2026-01-19 • via Nuitee
N
Nathan • couple • us
6
Pros:

The staff is very friendly and talkative. We had a problem with the toilet, but they fixed it before we checked out.

Cons:

The place is dated. Compared to other Holiday Inn Express, the technology is dated - no digital checkout.

2026-01-19 • via Nuitee
P
Prosperity • family_with_children • us
5
2026-01-19 • via Nuitee
C
Celeste • family_with_children • us
5
2026-01-19 • via Nuitee
K
Katherine • solo_traveller • us
7
Pros:

My room was very nice, staff all very kind.

Cons:

The pool was in rough shape, hot tub didn't work during my stay.

2026-01-19 • via Nuitee
W
Williams • couple • us
6
2026-01-16 • via Nuitee
J
Jason • couple • us
10
The morning breakfast was very good
Pros:

The property was very clean and the room was very clean to my standards.

Cons:

There wasn’t anything I didn’t like.

2026-01-04 • via Nuitee
Q
Qiying • family_with_children • us
7
2025-12-31 • via Nuitee
B
Blackwell • family_with_children • us
8
Pros:

Location, customer service and quality of food for breakfast.

Cons:

We never got any hot water. In the shower and not even lukewarm.

2025-12-29 • via Nuitee