Residence Inn by Marriott El Paso

Hotels
•
Residence Inn
9 (199 reviews)
6355 Gateway West , El Paso , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Great Staff
Location
Room Quality
Food Quality
Cons:
Parking Fees
Checkout Process Issues
Difficult Entrance

Categories

Cleanliness
8.25
Most reviews indicate the hotel was clean, but one review mentioned issues with dog hair.
Service
9.25
Numerous reviews praised the staff for being wonderful and friendly.
Location
9.25
Guests appreciated the location, although some issues with entrance access were noted.
Room Quality
9.25
Guests reported rooms as amazing, big, and comfortable with luxury apartment vibes.
Amenities
8.75
Breakfast received positive remarks, though parking fees were a downside.
Value for Money
8.75
Overall positive sentiments, but parking fee is a point of contention.
Food and Beverage
9.25
Breakfast was specifically mentioned as delicious.
Overall Experience
9.25
Overall guest experiences were highly positive, with return visits indicated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 11:29

Property Description

Luxurious Amenities
Residence Inn El Paso offers air-conditioned guestrooms with fully-equipped kitchens, perfect for a comfortable stay. Enjoy room service and relax in the seating area provided in all rooms.

Fitness and Recreation
Stay active during your stay with a well-equipped gym offering free weights and cardiovascular equipment. Take a refreshing dip in the indoor pool or explore nearby attractions like Fort Bliss and the El Paso Zoo.

Convenient Location
Located just 2 miles from El Paso Airport, our hotel provides easy access to popular destinations like Old Mission Trail and Sun Bowl Stadium. Free Wi-Fi and public parking add to the convenience of your stay.

Book your stay at Residence Inn El Paso for a perfect blend of comfort and convenience.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.

In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ELP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

9
Based on 199 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
D
Daryl • solo_traveller • us
10
2026-04-27 • via Nuitee
I
Irma • couple • us
10
Marco Sako made it all memorable; the other employees were all friendly & welcomibg. We will return to this INN. we
Pros:

Traveling across the country… of all the hotels we stayed, meeting Marco Sako was a highlight. He was so professional, keeping the restaurant exceptionally well run. More than that, he was personable and engaging, a true gem. He shared he works in different areas of the INN - he could run the whole place. As opportunities come up
for promotions, the INN would benefit in keeping a valuable employee. Please extend our sincere appreciation to him. Irma & Luis C.

Cons:

Not sure what happened here… as a Master Gardener, I was aghast at the person snapping the blooms with his hands of the red-tipped yucca in front of the INN. Yikes! I asked him why but he mumbled under his breath; I asked for for a few stalks - I took three- said he was trashing them. Again, yikes. Sounds minor but not coming from a Master Gardener.

2026-04-22 • via Nuitee
P
Posselt • solo_traveller • us
10
Pros:

Room and great customer service

Cons:

Nothing

2026-04-20 • via Nuitee
Y
Yaneth • extended_group • us
8
Good
Pros:

The location

Cons:

The front desk on the morning

2026-04-19 • via Nuitee
M
Monica • extended_group • us
10
Loved it
Pros:

Friendly clean

Cons:

No hot tube no waffle maker for breakfast

2026-04-07 • via Nuitee
M
Monica • couple • us
10
Loved it
Pros:

It’s beautiful and clean friendly staff

Cons:

It don’t have a hot tube or waffle maker for breakfast

2026-04-07 • via Nuitee
C
Christina • solo_traveller • us
10
2026-03-30 • via Nuitee
M
Martinez • couple • us
10
2026-01-31 • via Nuitee
A
AJ • family_with_children • us
8
great value and nice place
Pros:

easy access off of interstate

Cons:

New Year’s eve and loud people took over outside

2026-01-28 • via Nuitee
D
Dena • couple • us
10
2026-01-19 • via Nuitee
C
Chris • family_with_children • us
9
Pros:

It was clean, staff was wonderful and on it. The rooms were amazing and big, the breakfast was delicious.

Cons:

My only thing was you Have to pay for parking.

2026-01-02 • via Nuitee
J
Joe • couple • us
8
2025-12-02 • via Nuitee
E
Enedina • family_with_children • us
10
2025-11-11 • via Nuitee
N
Nicholas • couple • us
10
We enjoyed our stay at Residence Inn. Recommend
Pros:

Excelente location, clean property, good breakfast, excellent staff

Cons:

Entrance into hotel is difficult with potholes and lack of signage and lights

2025-11-10 • via Nuitee
W
William • family_with_children • us
10
Pros:

We got in late because we left a motel that we had book for reasons that help nothing on this review but the young lady that was at the desk was very sweet and nice. I believe her name was Melody we will definitely be back mostly because of this young lady

Cons:

Love everything

2025-10-23 • via Nuitee
A
Arturo
10
Location Location Location
Pros:

The 2 bedroom suite was like a luxury apartment! The beds were very comfortable and the place was very clean. The staff was amazing and the breakfast was delicious!

2025-10-03 • via Nuitee
C
Conducer • couple • us
10
Pros:

Everything

Cons:

Checkout process is weird because of third party booking

2025-08-21 • via Nuitee
S
Sara
4
Pros:

I do not like sleeping in a room with so much dog hair!

2025-08-13 • via Nuitee
J
Judith • couple • us
8
It was ok
Pros:

It was pretty clean and great location

Cons:

The bathroom floor was damage , it felt like every time you step in there it was gonna collapse. And I could hear very clear the people in the next room.

2025-08-05 • via Nuitee
S
SALGADO ESTRADA • family_with_children • mx
10
EXCELENTE CONMUCHA CALIDAD
Pros:

TODO EN EXCELENTES CONDICIONES, EL DESAYUNO, LA AMABILIDAD, LA ATENCION, LA DISPONIBILIDADA, ELTRATO, CALIDAD AL 100

2025-08-04 • via Nuitee