Hotel Hetman

Hotels
8.9 (5096 reviews)
ul. Ks. Kłopotowskiego 36 , Warsaw , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Varied breakfast options
Cons:
Heating issues
Cleanliness problems
Slow hair dryer
Poor room views

Categories

Cleanliness
8.11
Several reviews mentioned issues with cleanliness, including dirt and cobwebs in the corners.
Service
9.58
Positive mentions of friendly staff and good service experiences.
Location
9.12
Good location close to public transport, though some reviews noted distances.
Room Quality
7.57
Several complaints about heating issues and room amenities.
Amenities
9.1
Standard amenities were available; however, no specific positives or negatives mentioned for this category.
Value for Money
9.56
Good value noted for the price, particularly in spacious rooms.
Food and Beverage
9.11
Breakfast received praise for variety and quality.
Overall Experience
9.08
Mixed feelings with some enjoyable aspects but significant complaints about heating and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:52

Property Description

Convenient Location
Hotel Hetman, a 3-star gem, is perfectly situated less than 2 km from Warsaw's top attractions like the Old Town and National Stadium. With the Dworzec Wilenski metro station a mere 150 meters away, exploring the city is a breeze.

Comfortable Rooms
Each classically furnished room at Hetman offers modern amenities including a TV with satellite channels, air conditioning, and a private bathroom. Guests can also enjoy a tea and coffee making set for a cozy stay.

Exceptional Services
Experience top-notch service with a 24-hour front desk, luggage storage, and laundry facilities. Start your day right with a delicious buffet breakfast. Don't miss the chance to visit nearby landmarks such as St Florian Cathedral and the Warsaw Zoo.

Book your stay at Hotel Hetman now for a memorable experience in Warsaw!

Important information:

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

Please note that the garage can only be accessed by vehicles up to 71 inches high.

Please note that all guests, including children under 18, need to provide a valid ID at check-in to prove their relativity. If the child is traveling without his parents, it is necessary to present a written statement from the parents or legal guardians.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for 80 zł per person per night when using an existing bed.
    People 3 years old and over stay for 80 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 5096 reviews
Cleanliness: 8.11
Service: 9.58
Location: 9.12
Room Quality: 7.57
Amenities: 9.1
Value for Money: 9.56
Food and Beverage: 9.11
Overall Experience: 9.08
I
Ievgen • solo_traveller • ua
9
2026-04-11 • via Nuitee
K
Karol • couple • pl
5
znośnie
Pros:

nic specjalnego nie ma w tym hotelu

Cons:

najgorszy jest stosunek jakości do ceny

2026-04-11 • via Nuitee
O
Oleksandr • couple • ua
6
2026-04-11 • via Nuitee
I
Ievgen • solo_traveller • ua
9
Hotel Hetman (9-11 Feb and 19-20 Mar 2026)
Pros:

Very clean room. Enough space for two. Parking availability. Fair price.

2026-04-11 • via Nuitee
K
KrzysztofK.K. • couple • pl
10
Pozytywnie polecamy
Pros:

Hotel oferuje bardzo smaczne śniadania w formie bufetu. Obsługa jest miła i pomocna. Lokalizacja obiektu to duży atut – w pobliżu znajduje się komunikacja miejska, a spacer do centrum zajmuje około 20 minut. Dodatkowo w okolicy jest wiele restauracji oraz galeria handlowa, co znacznie podnosi komfort pobytu.

Pokój był przestronny – mieliśmy studio składające się z dwóch pokoi połączonych drzwiami wewnętrznymi, co zapewniało wygodę i funkcjonalność. Całość utrzymana była w wysokim standardzie czystości.

To był nasz drugi pobyt w tym hotelu i z pewnością nie ostatni – chętnie wrócimy tu ponownie.

Cons:

Brak

2026-04-10 • via Nuitee
D
Danilcuk • couple • pl
10
2026-04-09 • via Nuitee
E
Eugeni • couple • es
5
Estancia desastrosa
Pros:

Nada

Cons:

Hotel y habitación muy antiguo. La cama no es cómoda. El mobiliario es de mala calidad. La insonorización de la habitación es pésima. La habitación huele a antiguo. En el baño el secador es de juguete, sin potencia. El personal es serio y poco amable. Está muy apartado del casco antiguo.

2026-04-09 • via Nuitee
K
Karol • family_with_children • pl
8
ogólnie z pobytu jestem zadowolony
Pros:

śniadanie - pozytywna ocena

Cons:

podziemny parking o wysokim stopniu nachylenia zjazdu/wjazdu. Obawiałem się, że moje słabe sprzęgło w aucie nie da rady przy wyjeździe z parkingu, to było stresujące. Jeszcze nigdzie nie spotkałem się z tak dużym nachyleniem. W warunkach zimowych może to być tym bardzie problematyczne.

2026-04-09 • via Nuitee
S
Stoyan • family_with_children • bg
9
Pros:

Отлична

2026-04-09 • via Nuitee
A
Antek • couple • pl
6
2026-04-08 • via Nuitee
A
Artem • family_with_children • ua
10
2026-04-07 • via Nuitee
M
Maria Grazia • family_with_children • it
7
Fuori ma non troppo
Pros:

Tutto molto carino. Hotel fuori dal centro, in quartiere Praga, servito da bus e metro. Ristorante di fronte hotel, grande centro commerciale in zona, molti locali dove mangiare. Stanza confortevole, possibilità di aver avuto culla per bambino gratuita. Buona la colazione , per lo più salata. Staff gentile e disponibile. C'è anche uno zoo a 10min a piedi, piccolo non molto fornito di animali ma carino per i bambini.

Cons:

Da migliorare la colazione dolce, aggiungerei varietà di cornetti, torte o biscotti. Nel bagno metterei una spina da fono, per poter usare quello personale.

2026-04-06 • via Nuitee
S
Simona • couple • it
10
2026-04-06 • via Nuitee
S
Serhokk • couple • hu
5
Cons:

Egy mogorva portás.
A szállodában van perkolás 75 zloty.

2026-04-06 • via Nuitee
V
Valeria • solo_traveller • it
8
2026-04-05 • via Nuitee
R
Raddi Paolo • solo_traveller • it
8
2026-04-05 • via Nuitee
D
ducly • couple • it
9
Consiglio!
Pros:

L hotel si trova nel quartiere Praga, oltre il fiume.
Si raggiunge comodamente con i mezzi, tramite autobus e metro. Le fermate sono poco distanti.
Il quartiere è tranquillo di giorno, noi non lo abbiamo vissuto di sera perché stanchi del girovagare diurno.
La nostra stanza si affacciava sulla strada ma era ben isonorizzata con le finestre chiuse. Un po più di rumore se aperta.
Camera spaziosa, bagno cieco ma grande.
Sul piano c'era il distributore dell acqua naturale, tiepida e frizzante! Top!
Bollitore in camera con tazze e caraffe per l'acqua.
Era presente anche il frigobar, vuoto.
Colazione: mi aspettavo più scelta dalle recensioni lette. C'era comunque la parte salata con verdure, uova strapazzate, wurstel, uova sode, pesce, olive, funghi, frutta. Naturalmente pane.
Un po più contenuta, a mio avviso, la parte dolce: piccoli croissant, biscotti, torte, marmellata e burro, yogurt.
Il personale gentile, parla inglese e tutto pulito e ordinato.

Cons:

Nulla!

2026-04-05 • via Nuitee
P
Paulina • couple • pl
10
2026-04-05 • via Nuitee
O
Olga • couple • lt
10
2026-04-05 • via Nuitee
K
Khawaja • extended_group • ch
6
2026-04-05 • via Nuitee