Hotel Hetman

Hotels
8.9 (5655 reviews)
ul. Ks. Kłopotowskiego 36 , Warsaw , pl
+48 22 511 98 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Varied breakfast options
Cons:
Heating issues
Cleanliness problems
Slow hair dryer
Poor room views

Categories

Cleanliness
8.11
Several reviews mentioned issues with cleanliness, including dirt and cobwebs in the corners.
Service
9.58
Positive mentions of friendly staff and good service experiences.
Location
9.12
Good location close to public transport, though some reviews noted distances.
Room Quality
7.57
Several complaints about heating issues and room amenities.
Amenities
9.1
Standard amenities were available; however, no specific positives or negatives mentioned for this category.
Value for Money
9.56
Good value noted for the price, particularly in spacious rooms.
Food and Beverage
9.11
Breakfast received praise for variety and quality.
Overall Experience
9.08
Mixed feelings with some enjoyable aspects but significant complaints about heating and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:52

Property Description

Convenient Location
Hotel Hetman, a 3-star gem, is perfectly situated less than 2 km from Warsaw's top attractions like the Old Town and National Stadium. With the Dworzec Wilenski metro station a mere 150 meters away, exploring the city is a breeze.

Comfortable Rooms
Each classically furnished room at Hetman offers modern amenities including a TV with satellite channels, air conditioning, and a private bathroom. Guests can also enjoy a tea and coffee making set for a cozy stay.

Exceptional Services
Experience top-notch service with a 24-hour front desk, luggage storage, and laundry facilities. Start your day right with a delicious buffet breakfast. Don't miss the chance to visit nearby landmarks such as St Florian Cathedral and the Warsaw Zoo.

Book your stay at Hotel Hetman now for a memorable experience in Warsaw!

Important information:

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

Please note that the garage can only be accessed by vehicles up to 71 inches high.

Please note that all guests, including children under 18, need to provide a valid ID at check-in to prove their relativity. If the child is traveling without his parents, it is necessary to present a written statement from the parents or legal guardians.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Location

Guest Reviews

8.9
Based on 5655 reviews
Cleanliness: 8.11
Service: 9.58
Location: 9.12
Room Quality: 7.57
Amenities: 9.1
Value for Money: 9.56
Food and Beverage: 9.11
Overall Experience: 9.08
S
Sylwia • solo_traveller • pl
9
2026-09-05 • via Nuitee
N
Nikola • solo_traveller • pl
10
Pros:

Bardzo polecam obiekt, gdybym miała możliwość, to wybrałabym go ponownie:) Pokój czysty, komfortowy (choć moc w gniazdkach chyba trochę słaba), łazienka też przestronna z kosmetykami. Lokalizacja bardzo dobra, blisko stadionu (szliśmy na pieszo). Śniadania bardzo smaczne, wybór bardzo duży, jak w wakacyjnych hotelach za granicą, a nawet zdrowiej i smaczniej:) Parking jest dostępny za dodatkową opłatą (70zł za dzień). Na korytarzu dostępny był dystrybutor z wodą, duży plus!

2026-09-05 • via Nuitee
Роман Иванчиков • solo_traveller • ua
9
2026-09-04 • via Nuitee
E
Emanuel • solo_traveller • pl
8
2026-09-04 • via Nuitee
M
Mykhaylo • solo_traveller • es
9
Pros:

Всё было хорошо

2026-09-04 • via Nuitee
V
Vadym • solo_traveller • ua
10
Pros:

Excellent hotel! I really enjoyed my stay. The room was clean, comfortable, and cozy, with everything needed for a pleasant stay. The staff were very friendly, polite, and helpful.

The location is great, and the overall atmosphere was very nice. Everything was well organized and exceeded my expectations. I had a great experience and would definitely stay here again. Highly recommended!

2026-09-04 • via Nuitee
V
Vladyslav • solo_traveller • ua
10
2026-09-03 • via Nuitee
M
Maksymilian • extended_group • pl
10
2026-09-03 • via Nuitee
M
Margaret • couple • gb
10
Enjoyed our stay, would certainly stay here again and highly recommend.
Pros:

Few minutes walk to tram/metro station.
Close to shops, restaurants, bank.
Very clean, well kept hotel
Big rooms, comfy bed, had a small balcony.
Quiet.
Friendly staff.
Parking on street or in the hotel underground car park-street free over weekend otherwise payable.
Buffet breakfast. Hot and cold selection.
Coffee/tea facilities.
Lift.
Air con.
Fridge.
Free WiFi
Shower.

Cons:

Can’t fault it.

2026-09-03 • via Nuitee
U
Uladzimir • couple • pl
8
2026-09-03 • via Nuitee
M
Mario • solo_traveller • de
9
Pros:

Wie immer alles in Ordnung.

Cons:

Frühstückraum etwas zu klein zu den Hauptzeiten.

2026-09-03 • via Nuitee
J
Janusz • solo_traveller • pl
9
2026-09-03 • via Nuitee
Y
YEVGEN • solo_traveller • ua
10
2026-09-03 • via Nuitee
K
Krzysztof • solo_traveller • pl
9
2026-09-02 • via Nuitee
N
Natalija • family_with_children • lt
10
2026-09-02 • via Nuitee
J
Jarosław • solo_traveller • pl
8
2026-09-02 • via Nuitee
S
Sergiy • solo_traveller • pl
4
2026-09-01 • via Nuitee
R
Rafał • solo_traveller • pl
8
2026-09-01 • via Nuitee
T
Tomasz • solo_traveller • pl
8
2026-09-01 • via Nuitee
R
Renata • solo_traveller • pl
10
Pros:

Bardzo miły i pomocny personel. Polecam serdecznie ten obiekt na pewno jeszcze powrócę.

2026-09-01 • via Nuitee