Country Inn & Suites by Radisson, Rochester-Pittsford-Brighton, NY

Hotels
Country Inn & Suites by Radisson Americas
9 (1798 reviews)
2835 Monroe Avenue , Rochester , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable room
Cons:
Cleanliness issues
Temperature control problems
Some service challenges

Categories

Cleanliness
7.71
Several mentions of cleanliness issues, including mold and mouse droppings.
Service
9.68
Friendly and helpful staff, though some negative experiences with front desk.
Location
9.72
Convenient location, noted positively by multiple reviews.
Room Quality
8.67
Comfortable rooms, though with temperature control issues reported.
Amenities
9.2
Good amenities, but some guests had issues with temp control and missing particular services.
Value for Money
9.16
Decent value considering amenities and overall experience.
Food and Beverage
8.71
Breakfast mentioned positively, but some items were served cold.
Overall Experience
9.18
Generally positive experience, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:35

Property Description

Convenient Location
Located just 11.7 km from downtown Rochester, New York, Country Inn & Suites Rochester-Pittsford-Brighton offers easy access to popular attractions like the Memorial Art Gallery.

Comfortable Accommodation
Enjoy spacious rooms equipped with modern amenities including a flat-screen cable TV, mini-refrigerator, work desk, and free WiFi during your stay at this hotel.

Great Facilities
Take advantage of the gym, business centre, 24-hour front desk, and free parking offered at Rochester-Pittsford-Brighton Country Inn & Suites for a convenient and enjoyable experience.

Book your stay now at Country Inn & Suites Rochester-Pittsford-Brighton for a memorable and hassle-free visit to Rochester, New York!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1798 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.18
K
Khiasha couple us
4
2026-03-28 via Nuitee
B
Bair solo_traveller us
9
2026-03-26 via Nuitee
C
Claire couple us
1
Décevant
Cons:

Nous avons très mal dormi car ce n’est pas du tout insonorisé, au point où nous pouvions vraiment tout entendre: quand nos voisins du dessus allumaient leur lumière, marchaient, ainsi que leur télé !

Par ailleurs, le petit déjeuner est très décevant. Il n’y a même pas de vrai lait, et très peu d’options de manière générale.

J’avais fait une réservation ici car l’établissement a une bonne note sur booking mais nous avons été très déçus et ne recommandons pas cet hôtel au vu du rapport qualité prix.

2026-03-25 via Nuitee
N
Nancy couple us
9
Comfortable and good value.
Pros:

The room was clean and the bed was very comfortable. Staff helpful and friendly. Free coffee and tea available 24 hrs in lobby.

Cons:

Breakfast was just ok.

2026-03-25 via Nuitee
H
Hastings solo_traveller us
1
Don’t stay here. Don’t use Booking.
Pros:

Nothing.

Cons:

Booking did not send the reservation that I paid for to the hotel and the night manager yelled at me then called the police.

2026-03-24 via Nuitee
M
Melissa solo_traveller us
9
Would stay here again! Overall good value for your money and clean.
Pros:

Good location and hotel was very clean

Cons:

Our building was separate from main building. Short walk across parking lot but in rain or bad weather it would’ve been more of an issue. Also no elevator in our building which is an issue bc of luggage.

2026-03-24 via Nuitee
K
Karen solo_traveller us
8
I was very comfortable. It was a convenient location.
Pros:

Breakfast was very good. Loved the brand of coffee in the room. Room was kept very clean.

Cons:

Cleaners did not always refill coffee pods. One morning I only had one coffee pod and one tea pod. I like 2 cups of coffee before I leave the room. Did not always clean the sink. Did not replenish water bottles.

2026-03-24 via Nuitee
G
Grochowik couple us
6
2026-03-24 via Nuitee
L
Linda couple us
10
2026-03-23 via Nuitee
J
Julianna couple us
8
Nice value, served its purpose well, felt safe, appreciated comp breakfast everyday!
Pros:

Great location, access to many eats and shopping

Cons:

Old-ish

2026-03-23 via Nuitee
B
Brendon family_with_children us
5
Pros:

We were on the first floor, and you could hear the guest above us. That was unfornuate and undesirable.

Cons:

Breakfast was great!

2026-03-23 via Nuitee
A
Alan family_with_children us
10
Pros:

Staff were so pleasant and helpful. So nice to have complimentary snacks and coffee available at any time.

Cons:

Room was slightly warm until we realized the cooling unit had been turned off. Staff was helpful in getting unit turned on.

2026-03-22 via Nuitee
T
Tillison family_with_children us
10
Pros:

Every thing the room was amazing I want again my second time there in a month

Cons:

Every thing

2026-03-22 via Nuitee
N
Nicole couple us
4
Pros:

For a simple chain hotel, I guess this is fine. Close to the airport. Nothing special

Cons:

Not great sound barrier between rooms. Too bland.

2026-03-20 via Nuitee
T
Theaurri couple us
10
2026-03-18 via Nuitee
P
pham couple vn
8
Pros:

Cleanliness
Free convenient car park
Close to supermarket (Wholefoods) and to reasonably good restaurants
Complementary hot coffee and tea throughout the day -- this was much appreciated in cold weather time.

Cons:

The washing machine was a bit old.
The dryer was not properly cleaned; there was a lot of cotton dust from long-term use without deep cleaning.

2026-03-18 via Nuitee
M
Moses family_with_children us
8
2026-03-18 via Nuitee
K
KAMIKA solo_traveller us
8
Was a very pleasant place to stay and great location.
Pros:

The location and room met my expectations. Breakfast was decent.

Cons:

People smoking weed on the grounds. Can smell it everywhere

2026-03-16 via Nuitee
W
Wilfredo couple us
7
2026-03-16 via Nuitee
P
Poshine couple us
10
Great! Loved the fact that they were accommodating & displayed the utmost hospitality.
Pros:

Clean & it’s on one level.

Cons:

The gym.

2026-03-16 via Nuitee