Country Inn & Suites by Radisson, Rochester-Pittsford-Brighton, NY

Hotels
•
Country Inn & Suites by Radisson Americas
9 (1931 reviews)
2835 Monroe Avenue , Rochester , us
+1 585-784-8400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable room
Cons:
Cleanliness issues
Temperature control problems
Some service challenges

Categories

Cleanliness
7.71
Several mentions of cleanliness issues, including mold and mouse droppings.
Service
9.68
Friendly and helpful staff, though some negative experiences with front desk.
Location
9.72
Convenient location, noted positively by multiple reviews.
Room Quality
8.67
Comfortable rooms, though with temperature control issues reported.
Amenities
9.2
Good amenities, but some guests had issues with temp control and missing particular services.
Value for Money
9.16
Decent value considering amenities and overall experience.
Food and Beverage
8.71
Breakfast mentioned positively, but some items were served cold.
Overall Experience
9.18
Generally positive experience, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:35

Property Description

Convenient Location
Located just 11.7 km from downtown Rochester, New York, Country Inn & Suites Rochester-Pittsford-Brighton offers easy access to popular attractions like the Memorial Art Gallery.

Comfortable Accommodation
Enjoy spacious rooms equipped with modern amenities including a flat-screen cable TV, mini-refrigerator, work desk, and free WiFi during your stay at this hotel.

Great Facilities
Take advantage of the gym, business centre, 24-hour front desk, and free parking offered at Rochester-Pittsford-Brighton Country Inn & Suites for a convenient and enjoyable experience.

Book your stay now at Country Inn & Suites Rochester-Pittsford-Brighton for a memorable and hassle-free visit to Rochester, New York!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1931 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.18
R
Robert Corneliu • family_with_children • ro
4
Pros:

Way too expensive for the quality of the rooms provided.

2026-08-08 • via Nuitee
A
Agnès • couple • fr
8
2026-08-08 • via Nuitee
K
Kimberly • couple • us
10
Close to shopping and the university.
Pros:

Clean and quiet.

Cons:

NA

2026-08-07 • via Nuitee
S
Sue • extended_group • us
10
Great location, room was clean and spacious
Pros:

Spacious and clean, good size refrigerator , sparkling clean shower, great location , complimentary breakfast and juices, snacks throughout day

Cons:

On 2nd floor for suite , but worth it

2026-08-07 • via Nuitee
J
Jingjie • extended_group • ca
1
Very bad
Cons:

Woken up three times during the sleep, two times by false alarms and one time was by radio alarm in the room at 4am. The AC sound is very loud. We need to have a good sleep for next day driving but barely got any sleep. We don’t get any apology from the hotel at all for these accidents. Very bad practice for a hospitality manager/company.

2026-08-07 • via Nuitee
L
Lisa • solo_traveller • us
9
Pros:

The staff was awesome! It was a last minute booking due to flight delays and they were super helpful! The room was nice, huge king bed!

2026-08-06 • via Nuitee
R
Rhonda • extended_group • us
8
We will be back
Pros:

We liked the suite. We like the breakfast. Staff was very nice

Cons:

?

2026-08-06 • via Nuitee
H
Hilton • couple • us
10
It was my home away from home but still close!
Pros:

It’s beautiful inside and out. It’s close to home. Breakfast was included and that by its self is amazing! Loved the amazing breakfast.

Cons:

Nothing!

2026-08-04 • via Nuitee
D
dave • couple • us
8
2026-08-04 • via Nuitee
L
Lisa • couple • us
10
2026-08-04 • via Nuitee
C
CHIHUAN • family_with_children • ca
8
2026-08-04 • via Nuitee
O
Ofer • family_with_children • il
1
Pros:

אין מה לאהוב לא להתקרב לשם !

Cons:

הכל!!!!
חדרים ישנים ומסריחים.
צוות גרוע וחמוץ פנים!
לה להתקרב !!

2026-08-03 • via Nuitee
K
Kerry • family_with_children • us
9
All your staff was welcoming and helpful! They made our check in and check out easy and fast.
2026-08-03 • via Nuitee
P
PUshpa • family_with_children • us
6
Cons:

No swimming pool, kids were disappointed.

2026-08-02 • via Nuitee
B
boucif • solo_traveller • fr
9
Pros:

Tout

Cons:

Manque d insonorisation et bruits de la route

2026-07-25 • via Nuitee
S
sharon • solo_traveller • us
8
2026-07-25 • via Nuitee
H
Hilla • family_with_children • il
8
Pros:

חדר גדול ונקי. תמורה טובה מאוד למחיר

2026-07-24 • via Nuitee
W
Won Gyu • extended_group • us
8
Good price for the price. Watch out if you are disabled
Pros:

It was neat, location decent

Cons:

The Room was bit dusty and furniture to clustered

2026-07-23 • via Nuitee
V
VERONICA • couple • us
10
Pros:

Great location for walking to nearby restaurants and visiting attractions. Very clean and comfortable room. Staff very friendly and helpful.

2026-07-22 • via Nuitee
M
Mohamed • couple • us
10
Clean and comfortable rooms with an amazing staff!
Pros:

Clean and comfortable room. The staff was very accommodating and very friendly!

Cons:

Available small snack bar with candy, cookies and bottled water at 1.99 per item. I took 1 pack of cookies and a charge of 4.22 showed up on my card after I checked out.

2026-07-20 • via Nuitee