Country Inn & Suites by Radisson, Rochester-Pittsford-Brighton, NY

Hotels
•
Country Inn & Suites by Radisson Americas
9 (1872 reviews)
2835 Monroe Avenue , Rochester , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
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Review Highlights

Pros:
Friendly staff
Good location
Comfortable room
Cons:
Cleanliness issues
Temperature control problems
Some service challenges

Categories

Cleanliness
7.71
Several mentions of cleanliness issues, including mold and mouse droppings.
Service
9.68
Friendly and helpful staff, though some negative experiences with front desk.
Location
9.72
Convenient location, noted positively by multiple reviews.
Room Quality
8.67
Comfortable rooms, though with temperature control issues reported.
Amenities
9.2
Good amenities, but some guests had issues with temp control and missing particular services.
Value for Money
9.16
Decent value considering amenities and overall experience.
Food and Beverage
8.71
Breakfast mentioned positively, but some items were served cold.
Overall Experience
9.18
Generally positive experience, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:35

Property Description

Convenient Location
Located just 11.7 km from downtown Rochester, New York, Country Inn & Suites Rochester-Pittsford-Brighton offers easy access to popular attractions like the Memorial Art Gallery.

Comfortable Accommodation
Enjoy spacious rooms equipped with modern amenities including a flat-screen cable TV, mini-refrigerator, work desk, and free WiFi during your stay at this hotel.

Great Facilities
Take advantage of the gym, business centre, 24-hour front desk, and free parking offered at Rochester-Pittsford-Brighton Country Inn & Suites for a convenient and enjoyable experience.

Book your stay now at Country Inn & Suites Rochester-Pittsford-Brighton for a memorable and hassle-free visit to Rochester, New York!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 1872 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.18
B
Brittain • family_with_children • us
9
2026-05-23 • via Nuitee
S
Scott • extended_group • us
7
2026-05-22 • via Nuitee
M
Michael • couple • us
10
Pros:

Clean and comfortable. Good value for the price. Friendly staff. Hotel felt new and well maintained.

2026-05-22 • via Nuitee
S
Stephanie • family_with_children • us
10
2026-05-21 • via Nuitee
S
sasmita • solo_traveller • ca
8
2026-05-20 • via Nuitee
H
HEMANT • couple • ca
8
2026-05-19 • via Nuitee
B
Bruce • solo_traveller • us
9
Pros:

Good location. Nice staff.

Cons:

Breakfast choices average.

2026-05-15 • via Nuitee
S
Sandra • couple • us
10
2026-05-14 • via Nuitee
P
Palmer • solo_traveller • us
8
2026-05-13 • via Nuitee
L
Lisa • couple • us
10
2026-05-12 • via Nuitee
F
Franka • solo_traveller • de
10
Ein absolute Empfehlung!
Pros:

Sehr gute Lage, Personal sehr nett. Zimmerausstattung sehr gut, wie beschrieben. Frühstück typisch amerikanisch, wir sind satt geworden. Einige Lebensmittel und Getränke waren 24/7 kostenlos (Kaffee, Saft, Cornflakes, Müsli, Obst etc). Ein kleiner Minimarkt zur Selbstbedienung mit Lebensmitteln und Hygieneartikeln ebenfalls im Hotel. Parkplatz direkt am Hotel.

Cons:

Die Bedienung der Zimmertür war etwas schwierig, WLan ziemlich instabil, sehr hellhörig.

2026-05-12 • via Nuitee
I
Ingrid • couple • us
10
Wonderful stay with a nice room, good breakfast, and great location! We were very satisfied again.
Pros:

We stayed here for the third time and were very satisfied again. The room was nice and clean, the breakfast was very good, and there was a good amount of parking available. We also liked that there were restaurants within walking distance. Thank you for everything We always enjoy staying here and look forward to coming back again.

Cons:

Nothing! really nothing!

2026-05-12 • via Nuitee
E
eduardo • solo_traveller • co
10
Pros:

Breakfast was awesome

Cons:

Everything was great

2026-05-12 • via Nuitee
G
Gisela • solo_traveller • us
7
It was great and good service from friendly staff!
Pros:

Convenient location , near RIT

Cons:

Street noise

2026-05-11 • via Nuitee
D
Debbie • couple • us
10
Highly Recommend
Pros:

Very clean, beds and pillows were super comfortable and the shower pressure was exceptional.

Cons:

Pricing was high

2026-05-11 • via Nuitee
M
Michele • solo_traveller • us
8
Pros:

The check in was easy. Cookies available at front desk. Room was spacious. Shower was wonderful. Very strong pressure and water was hot. Radio included multiple clearing cords which I did nor notice till we were checking out, so I can't say how well they worked. There was a place to plug in your own cord in the wall above the night stand. The breakfast was nice, with hot food. We were able to grab yogert, milk, coffee and fruit after official breakfast hours. Location is 10 to 15 from RIT campus, where we were picking up our kid. Second stay here and I have been very happy both times.

2026-05-09 • via Nuitee
L
Lieven • solo_traveller • be
8
2026-05-08 • via Nuitee
J
Jauqita • solo_traveller • us
10
2026-05-08 • via Nuitee
A
Anna Mae • solo_traveller • us
10
I would definitely stay here again. It was a very good price and the staff was very friendly.
Pros:

The room was very comfortable and clean. Even though location was on a busy street, there was no night noise from traffic. The complementary breakfast in the morning was wonderful.

Cons:

It was a little bit farther away from interstate 90 and I thought it would be.

2026-05-06 • via Nuitee
K
Karen • couple • us
10
Great stay. Staff was excellent and very friendly
Pros:

Very clean

Cons:

Nothing

2026-05-06 • via Nuitee