Country Inn & Suites by Radisson, Rochester-Pittsford-Brighton, NY

Hotels
Country Inn & Suites by Radisson Americas
9 (1841 reviews)
2835 Monroe Avenue , Rochester , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable room
Cons:
Cleanliness issues
Temperature control problems
Some service challenges

Categories

Cleanliness
7.71
Several mentions of cleanliness issues, including mold and mouse droppings.
Service
9.68
Friendly and helpful staff, though some negative experiences with front desk.
Location
9.72
Convenient location, noted positively by multiple reviews.
Room Quality
8.67
Comfortable rooms, though with temperature control issues reported.
Amenities
9.2
Good amenities, but some guests had issues with temp control and missing particular services.
Value for Money
9.16
Decent value considering amenities and overall experience.
Food and Beverage
8.71
Breakfast mentioned positively, but some items were served cold.
Overall Experience
9.18
Generally positive experience, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:35

Property Description

Convenient Location
Located just 11.7 km from downtown Rochester, New York, Country Inn & Suites Rochester-Pittsford-Brighton offers easy access to popular attractions like the Memorial Art Gallery.

Comfortable Accommodation
Enjoy spacious rooms equipped with modern amenities including a flat-screen cable TV, mini-refrigerator, work desk, and free WiFi during your stay at this hotel.

Great Facilities
Take advantage of the gym, business centre, 24-hour front desk, and free parking offered at Rochester-Pittsford-Brighton Country Inn & Suites for a convenient and enjoyable experience.

Book your stay now at Country Inn & Suites Rochester-Pittsford-Brighton for a memorable and hassle-free visit to Rochester, New York!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1841 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.18
N
Niema couple us
10
Amazing
Pros:

Location

2026-04-25 via Nuitee
R
Robin solo_traveller us
10
2026-04-24 via Nuitee
P
Pieklo solo_traveller us
10
Pros:

Breakfast and the attendant did an exceptional job. Keep things clean and neat. Nicely done.

Cons:

At first trying to find parking between two buildings was confusing.

2026-04-23 via Nuitee
J
Justan couple us
10
2026-04-23 via Nuitee
R
Rick couple us
9
Was a short visit,but would definitely stay here again
Pros:

Location,cleanliness

Cons:

Nothing

2026-04-20 via Nuitee
W
William family_with_children us
9
2026-04-18 via Nuitee
L
Latoya couple us
8
2026-04-17 via Nuitee
S
Shardai couple us
10
2026-04-17 via Nuitee
C
Cecilia couple us
10
I had a very comfortable & pleasant stay.
Pros:

It is very clean

2026-04-16 via Nuitee
S
Setor solo_traveller gh
8
Fresh. Welcoming. I will visit again.
Pros:

Mark a cool dude.
Clean room

Cons:

Nil

2026-04-14 via Nuitee
S
Shardai couple us
10
2026-04-14 via Nuitee
S
Sylvie solo_traveller ca
4
Pros:

Lit confortable et salle de bain moderne

Cons:

Le bruit que les gens de l'étage du haut a 1h être du matin ,
Pas insonorisé
Les préposée à la réception Très bête et au déjeuner ,pas d'ambiances ,froide...

2026-04-13 via Nuitee
K
Kimberly family_with_children ca
10
Comfortable family stay
Pros:

Our second stay here to visit the Children's museum. Down the road from some great shopping, has EV chargers, a hot breakfast with snacks and coffee available throughout the day. Friendly staff.

2026-04-13 via Nuitee
M
Melissa couple us
7
Good hotel in the area
Pros:

Convenient location-good value
Breakfast was plentiful

Cons:

Not the hotels fault but large groups of teens made it noisy and crowded

2026-04-12 via Nuitee
L
Lissa couple gb
8
Good value for money hotel
Pros:

Breakfast was surprisingly good.

Cons:

Nothing

2026-04-10 via Nuitee
J
Jessie family_with_children us
8
Quiet, peaceful and perfect location
Pros:

Location to Nazareth

Cons:

Breakfast was not great

2026-04-08 via Nuitee
B
Barry couple fr
5
Cons:

Less prepackaged stuff for breakfast

2026-04-06 via Nuitee
R
Rebecca solo_traveller us
8
Clean, provided snacks, and very friendly staff
Pros:

I truly appreciated the snacks available throughout the entire day.

Cons:

The upstairs guests were so incredibly loud, it was difficult to get to sleep.

2026-04-05 via Nuitee
L
Lawrence couple us
10
2026-04-04 via Nuitee
C
Carrie solo_traveller us
7
Great....but not worth the hurt backs in the morning.
Pros:

The hotel was very clean. The staff was great. The breakfast selection was good except the pancakes they were like eating cardboard. The shower was amazing...like getting a nice massage and you need it after sleeping in the beds.

Cons:

The beds were like sleeping on cinder blocks. Both my daughter and I woke up feeling like we slept on rocks all night. This is the only reason why we wouldn't return to this hotel.

2026-04-04 via Nuitee