Be Live Experience Orotava

Hotels
•
Onahotels
7.8 (1553 reviews)
Aguilar y Quesada, 3 , Puerto de la Cruz , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Safety deposit box
Tour desk
Facilities for disabled guests
Car hire
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Cons:
Poor food quality
Rude reception staff

Categories

Cleanliness
7.1
Some reviews mentioned cockroaches and general condition concerns.
Service
9.06
Some staff were described as friendly and helpful, but reception staff were criticized for being rude.
Location
9.1
Many reviews mention great location near the sea and other attractions.
Room Quality
8.55
Rooms are spacious, but overall quality seems inconsistent for a 4-star.
Amenities
7.09
Pool not heated and overall amenities do not meet expectations for the rating.
Value for Money
7.55
Guests felt that the price was too high for the quality of service offered.
Food and Beverage
5.6
Food quality was frequently criticized, with mentions of poor dining experience.
Overall Experience
8.37
General satisfaction with the stay but highlighted multiple areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:53

Property Description

Modern Accommodation with Spectacular Views
Experience luxury at The Be Live Experience Orotava in Puerto de la Cruz. Wake up to stunning sea or mountain views from your own balcony. Enjoy amenities like air conditioning, WiFi, and satellite TV in every room.

Delicious Dining Options and Relaxing Facilities
Indulge in a variety of culinary delights at La Cascada restaurant, offering breakfast, lunch, and a buffet dinner. Craving a snack? Head to the poolside bar or try the à la carte restaurant. Unwind at the gym or soak up the sun at the solarium by the pool.

Convenient Location and Easy Access
Conveniently located just 200 meters from the beach and Lago Martianez, The Be Live Experience Orotava is the perfect retreat. With Los Rodeos Airport only 24 km away and Santa Cruz de Tenerife at 40 km, your dream vacation is within reach.

Book now for an unforgettable stay at The Be Live Experience Orotava.

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply.

When booking half board, please note that drinks are not included.

For payments over €1000 it's mandatory to make it by credit card.

Please note that gentlemen should follow the restaurant dress code at dinner time. Shorts and vest tops are not allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 2 years old to 12 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 1553 reviews
Cleanliness: 7.1
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 7.09
Value for Money: 7.55
Food and Beverage: 5.6
Overall Experience: 8.37
C
Conrado • solo_traveller • es
6
Que pena de restaurante y que bien el personal
Pros:

La habitación estaba muy limpia y el personal de recepción encantador

Cons:

El problema de nuestra estancia fué la comida, pagamos media pensión pero lla primera cena fué tan decepcionante que no desayunamos en el hotel ni volvimos a cenar. Presentamos una queja en recepción y la única compensación que recibimos fué una botella de cava manifiestamente mejorable como disculpa.

2026-05-06 • via Nuitee
J
Jones • extended_group • gb
10
Excellent, everything we were expecting 😀
Pros:

The exceptional friendly service of all of the staff 👏 👌 200 %

2026-05-04 • via Nuitee
S
Saudy • family_with_children • es
7
Pros:

Las instalaciones

Cons:

La falta de variedad

2026-05-04 • via Nuitee
S
Saudy • family_with_children • es
7
Pros:

La pizcina

Cons:

La falta de variedad en la comida

2026-05-04 • via Nuitee
S
Sonia • couple • fr
10
Pros:

Todo genial

2026-05-03 • via Nuitee
A
Antonio • family_with_children • es
9
Pros:

La comida fue muy variada de Gran calidad, adicionalmente la atención del personal fue explendida, siempre dispuestos a complacer nuestros deseos..

2026-05-03 • via Nuitee
N
Nadina • couple • es
10
2026-05-03 • via Nuitee
E
Emilio • solo_traveller • es
8
2026-04-30 • via Nuitee
F
florencio manuel • solo_traveller • es
10
Pros:

La amabilidad de todo el personal en especial a marcos nos sentimos como en casa volveré 😜😜😜

2026-04-20 • via Nuitee
C
Carmen Beatriz • couple • es
2
Decepcinada
Pros:

Pesimo

Cons:

Todo

2026-04-19 • via Nuitee
H
HERNANDEZ GONZALEZ • solo_traveller • es
10
2026-04-19 • via Nuitee
M
Marcos • solo_traveller • es
8
Muy bien
Pros:

Ubicación, amabilidad y profesionalidad del personal de recepción, buffet desayuno y cena bastante completos.

Cons:

No tienen wifi, el mobiliario necesita una modernización.

2026-04-16 • via Nuitee
P
Paula • family_with_children • es
6
2026-04-14 • via Nuitee
D
Delgado leon • solo_traveller • es
7
Pros:

Tranquiladad

Cons:

Piscina muy pequeña

2026-04-11 • via Nuitee
D
Deniss • couple • lv
8
2026-04-09 • via Nuitee
E
Eva • family_with_children • es
10
Pros:

Todo la verdad muy bien

2026-04-08 • via Nuitee
R
Raquel • family_with_children • es
10
Pros:

Estamos encantados con la experiencia vivida en el hotel, las habitaciones son grandes y con bonitas vistas, la atención de los empleados ha sido genial, quiero destacar a los recepcionista, tanto Raquel como Marcos,nos hicieron la estancia muy agradable, dándonos todo tipo de información y excelente trato, volveremos sin dudarlo.

2026-04-07 • via Nuitee
N
Natalia • family_with_children • es
10
Pros:

El personal sin duda! La comida muy buena.

Cons:

Nada.

2026-04-07 • via Nuitee
M
MARILYN • family_with_children • es
10
2026-04-06 • via Nuitee
D
Diana • family_with_children • de
10
Excellent wuality. Friendly and helpful reception staff. Good and timely room cleaning. Very tasty and varied dinner. We
Pros:

Modern comfortable and nice interior

Cons:

There is no electric kettle

2026-04-06 • via Nuitee