Casa Francisco Cuernavaca

Hotels
•
Independent
8.4 (127 reviews)
Coronel Ahumada 203, Col. Lomas del Mirador, Cuernavaca, MOR, 62350 , Cuernavaca , MX
52-777-3160628

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Facilities

Fitness facilities
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Fitness facilities
See all facilities

Review Highlights

Pros:
Great location near Chapultepec park
Friendly and attentive staff
Clean and comfortable rooms
Cons:
Mixed experiences with front desk service

Categories

Cleanliness
8.36
The rooms were very clean, maintaining a high standard.
Service
8.83
The staff was friendly and attentive, with excellent service noted.
Location
8.87
The hotel is centrally located and close to Chapultepec park.
Room Quality
7.82
Rooms are comfortable but no specific praise or mention of improvements.
Amenities
8.35
Facilities were good, including well-maintained swimming pools.
Value for Money
8.31
Very good experience for the price paid.
Food and Beverage
8.36
Food options were not mentioned, so assumed standard for this tier.
Overall Experience
8.33
Overall positive experience with great service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:04

Property Description

Welcome to Casa Francisco Cuernavaca, where modern comfort meets cultural charm in the heart of Cuernavaca.

Rejuvenating Amenities
Relax and unwind in one of our two outdoor swimming pools or stay active in our fully-equipped fitness center. Enjoy complimentary internet access throughout the hotel and gather with other guests at our daily complimentary reception.

Culinary Delights
Savor international cuisine at Primavera, our exquisite restaurant offering stunning garden views and an inviting outdoor dining experience. Room service is also available for those who prefer to enjoy meals in the comfort of their room during limited hours.

Business and Event Spaces
With over 110 square meters of flexible meeting space, Casa Francisco is perfect for your business needs or special events. Enjoy hassle-free self-parking and additional amenities like a business center to make your stay productive and stress-free.

Indulge yourself in a unique getaway—experience Casa Francisco Cuernavaca and book your stay today!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 127 reviews
Cleanliness: 8.36
Service: 8.83
Location: 8.87
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.33
A
Alejandro • family
10
Pros:

The location was great and the hotel was great as well.

2025-09-09 • via Nuitee
A
Alejandra
10
Pros:

Very good for the price. And loved that it’s close to the beautiful Chapultepec park —a wonderful place to start the day with a walk or jog.

2025-08-30 • via Nuitee
M
Marco
10
Pros:

Muy bueno. Gracias

2025-08-12 • via Nuitee
J
Juan Antonio
10
Excelente atención y cuartos muy limpios gracias !
Pros:

Todo muy bien lo conozco hace años y siempre me quedo con ustedes , la atención de su personal, más que excelente, los cuartos muy limpios, las instalaciones muy confortables, la hubicacion excelente, las albercas miy bien aclimatisadas

2025-08-12 • via Nuitee
C
Cesar
8
Buena opción
Pros:

Cómodo y limpio

2025-08-04 • via Nuitee
R
Raul • family
10
Pros:

With the exception of one of the guys at the check-in Sense to me like you work in the night shift everybody else was friendly except him

2025-08-03 • via Nuitee
L
Luis Alberto • family
10
Pros:

Friendly staff beautiful beautiful garden , landscape beautiful flowers plants

2025-08-02 • via Nuitee
A
Alejandra
6
Pros:

Centrally located

2025-07-30 • via Nuitee
C
Consuelo • family
10
Pros:

Property 4 stars front desk ladies 5 stars they are very friendly, nice, very helpful specially Gavy and Isela

2025-07-10 • via Nuitee
L
Leticia • family
10
Pros:

Casa Francisco Hotel fue súper agradable, Fue nuestra primer vez en Cuernavaca, El hotel es tranquilo, y nos sentimos agusto y Leo muy atento siempre nos ayudó con cuál quier pregunta y Natasha muy amable y Gabby siempre con una sonrisa y muy atenta con cual quiere pregunta Great Customer Service .. Muchas gracias y Un día regresaremos otra vez .. y Housekeeping siempre tuvo atento de nuestro cuarto

2025-07-04 • via Nuitee
S
Soraya
6
No cuidan los detalles
Pros:

Entrando a la habitacion, el lavabo estaba sucio, como si hubieran sacudido una jerga.afuera de la habitacion estuvo siempre estacionado un carrito de limpieza; igual saliendo hay una lona hacia el muro de la propiedad contigua, sucia y colgando. Por el balcón se ve otra propiedad que usan como estacionamiento que es como un tiradero de basura. Hay sillas, mesas, garrafones vacios, basura, desechos, un tendedero, esta anegado, una verdadera verguenza. La habitación muy cómoda pero una lástima que no cuiden esos otros detalles al rededor

2025-06-18 • via Nuitee
J
Jorge
10
Pros:

It was fantastic!

2025-06-16 • via Nuitee
E
Enrique
10
Pros:

Everything was excellent thank the following employee Eduardo Cabrera, Manuel segura,Leon maya. Guadalupe López. Margarita, Charlie . Lic Rojo, Domingo Ríos this people make me and family a vacation to remember

2025-06-12 • via Nuitee
M
Michelle
6
Pros:

.

2025-06-08 • via Nuitee
N
Nora maria
10
Pros:

Bonito hotel. Limpieza y comodidad excelente

2025-06-06 • via Nuitee
J
javier
10
Pros:

Todo muy bien, el hotel muy cómodo y limpio, la gente de recepción no es muy amable pero fuera de eso todo perfecto

2025-05-19 • via Nuitee
N
Natali • family
10
Pros:

Ok

2025-05-05 • via Nuitee
K
Krzysztof
10
Pros:

Vert friendly staff

2025-04-21 • via Nuitee
F
Frida • partner
8
Pros:

el gimnasio solo sirve una caminadora de las dos y no hay aire acondicionado, pero los que te reciben son súper amables, los cuartos muy limpios, las áreas comunes están bien

2025-04-20 • via Nuitee
V
Vicente
8
En general bien
Pros:

En general todo bien! Salvo 2 ocasiones que abrieron nuestra puerta la persona de la limpieza que porque según le habían reportado que estaba libre la habitación! Otro aspecto en mejorar es la presión de la regadera, sale a cuenta gotas

2025-04-18 • via Nuitee