Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Modern comfortable rooms
Cons:
Ongoing renovation
Cleanliness issues
Limited facilities
Some staff unhelpful

Categories

Cleanliness
7.86
Ongoing renovation leading to dirty conditions reported in multiple reviews.
Service
8.83
Staff perceived as friendly, but some reports mention unhelpfulness.
Location
9.37
Good location, convenient access to city center.
Room Quality
7.82
Mixed reviews; some rooms had issues such as strong unpleasant odors and need for renovation.
Amenities
8.35
Basic amenities provided, with some lacking in quality or quantity (e.g. no pet amenities).
Value for Money
8.81
Good quality-price relationship but some inconsistencies noted.
Food and Beverage
7.86
Breakfast standard; some complaints about space and variety.
Overall Experience
8.33
Mixed feelings overall; some good aspects but many negative experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:04

Property Description

Convenient Location and Amenities
Hotel The Augustin is ideally located just a 5-minute walk from Brussels' Grand Place and offers easy access to public transportation. The property boasts a fitness room, 24-hour front desk, and free WiFi for guests' convenience.

Comfortable Rooms with Views
Each air-conditioned room at The Augustin features a cozy seating area and a charming patio with street or garden views. Guests can also make use of the provided work desk and refrigerator for their comfort.

Relaxing Lounge and Cocktail Bar
After a day of exploring the city, guests can unwind in the inviting lounge or enjoy a refreshing drink at the cocktail bar. The perfect way to end a day of sightseeing in Brussels.

Book your stay at Hotel The Augustin now and experience comfort and convenience in the heart of Brussels!

Important information:

Please note that children up to and including 12 years old can enjoy breakfast for free.

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3554 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.33
L
Luc • family_with_children • lu
6
2026-04-04 • via Nuitee
L
Lone • extended_group • dk
4
Renoveringen fyldte for meget af opholdet.
Pros:

Sengene var gode og kvarteret var roligt.

Cons:

Morgenmad i et for lille rum. Ikke nok lys på badeværelset i et af værelserne. Fitness var ikke tilgængeligt, selvom der stod på booking.com at der var fitness. Der stod at hotellet er under renovering EFTER at vi have bestilt opholdet. Meget ærgerligt.

2026-04-03 • via Nuitee
L
Lizeth • couple • cr
10
Hotel acogedor y cerca de la estación y del centro.
Pros:

La habitación muy cómoda

Cons:

Un poco incómodo bajar al desayuno, se entiende que fue productos de las remodelaciones.

2026-04-01 • via Nuitee
M
Markus • family_with_children • at
8
Perfekt
Pros:

Lage

2026-04-01 • via Nuitee
N
Nadia • family_with_children • be
8
Aan te raden hotel
Pros:

Prachtige kamer, met een groot badkamer.
Heel proper en ruim.

Cons:

De verwarming werkte niet.
Hotel was met grote verbouwingen bezig.
Voor de rest een aangenaam hotel.
Na de verbouwingen kom ik zeker terug.

2026-04-01 • via Nuitee
F
Flavio • couple • it
8
Pros:

Tutto fantastico, camera eccellente, posizione ottima. Unica pecca a causa dei lavori la sala colazione la mattina era molto fredda. Risolto questo l’albergo è perfetto.

2026-04-01 • via Nuitee
E
ESTEBAN • couple • co
10
Great hotel and very cheap for service
Pros:

Very modern. Giant room and very quiet place. Easy to get to

Cons:

The towels seems a bit old and very tiny. But everything is great

2026-03-31 • via Nuitee
C
crisanta • family_with_children • es
9
2026-03-31 • via Nuitee
S
Sara Palmer • family_with_children • gb
7
Friendly staff didn’t meet expectations
Pros:

Staff very friendly and we had a large double room.

Cons:

It wasn’t up to expectations. Reception was bright but the lift was tiny and the corridors really dark. The room was ok but you could hear people in other rooms very clearly - especially the people in the room above who thumped on the floor and chatted loudly in the phone during the night.
There are renovations going on at the moment so breakfast was in a small meeting room that was a bit cramped.

2026-03-31 • via Nuitee
J
Jennifer • family_with_children • at
4
Pros:

Großes, geräumiges Zimmer und Badezimmer.
Bequemes Bett. Wasser und Tee/Kaffee wurde im Zimmer bereit gestellt.
Nach unserer Beschwerde wegen des Baulärms haben wir einen Rabatt auf den Zimmerpreis erhalten.

Cons:

Es wird derzeit umgebaut. Es gab keinen Barbereich, dafür einen entsprechenden Geräuschpegel (Freitag bis am späten Nachmittag , Samstag ab 8.30 Uhr Früh)
Die Umbauarbeiten im Hotel sind generell noch nicht abgeschlossen, einige Lampen sind nicht richtig verbaut. Vermutlich durch die Umbauarbeiten wurde ein Feueralarm ausgelöst, der 15 min angehalten hat. Information dazu kam nicht.
Für die Badewanne konnte man auch keinen Stoppel auftreiben.
Kühlschrank hat nicht funktioniert.

2026-03-30 • via Nuitee
A
Alessia • couple • it
8
Pros:

Struttura nuova e pulita, camera ampia e luminosa.
Gli asciugamani vengono cambiati giornalmente, vengono fornite anche le ciabatte, in bagno sono presenti bagnoschiuma, shampoo, balsamo e crema corpo (tutti di una famosa linea di cosmetica).
Nonostante i lavori di manutenzione e il disagio della prima notte dovuto a una scolaresca maleducata, si sono mostrati disponibili e per scusarsi ci hanno offerto la colazione. Colazione sia dolce che salata, molta buona.
Circa 10 minuti a piedi sia dal centro che dalla stazione per collegamenti con altre città.

Cons:

Nonostante i lavori di manutenzione e il disagio della prima notte dovuto a una scolaresca maleducata, si sono mostrati disponibili e per scusarsi ci hanno offerto la colazione.

2026-03-30 • via Nuitee
M
Marco • couple • it
8
Ci tornerei … meglio se a fine lavori
Pros:

Posizione

Cons:

In ristrutturazione
Sala colazione

2026-03-30 • via Nuitee
C
Cédric • couple • ch
5
Cons:

Nous n’avons pas été avisé des travaux en cours. Pour être plus précis, nous avons bien été avisé mais seulement la veille par message. Je trouve ce procédé déplacé et peu professionnel.

2026-03-29 • via Nuitee
M
Mohamed • solo_traveller • fr
8
Très bon hôtel que je conseille fortement
Pros:

Hôtel avec de grande chambre très spacieuses et propres, une grande salle de bains et très bien chauffé, un peu trop même :). Une réception toujours ouverte et très sympathique.

Cons:

Le fait qu'il soit en travaux et les petits soucis techniques d'ascenseur en panne...mais bon c'est pas trop grave, la qualité de la chambre rattrape ce problème passager.

2026-03-29 • via Nuitee
H
Hugo • couple • fr
8
2026-03-29 • via Nuitee
M
Maxim • solo_traveller • kz
6
2026-03-28 • via Nuitee
V
Valeria • couple • it
7
2026-03-27 • via Nuitee
D
Deniz • couple • tr
9
All in all very good offer with value for money
Pros:

Modern, big & comfy room. Very good location close to city center. Good staff, good value for money

Cons:

Nothing major but there was renovation on entire floor. Breakfast is ok

2026-03-26 • via Nuitee
E
EMILIO • family_with_children • ar
10
EXCELENTE
Pros:

Bien ubicacion.-
Bien desayuno.-
Bien habitacion.-
Un buen hotel para pasar 3 noches, cerca de todo, zona segura con todo a mano.-

Cons:

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX.-

2026-03-25 • via Nuitee
M
maría estrella • couple • es
10
2026-03-25 • via Nuitee