Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Modern comfortable rooms
Cons:
Ongoing renovation
Cleanliness issues
Limited facilities
Some staff unhelpful

Categories

Cleanliness
7.86
Ongoing renovation leading to dirty conditions reported in multiple reviews.
Service
8.83
Staff perceived as friendly, but some reports mention unhelpfulness.
Location
9.37
Good location, convenient access to city center.
Room Quality
7.82
Mixed reviews; some rooms had issues such as strong unpleasant odors and need for renovation.
Amenities
8.35
Basic amenities provided, with some lacking in quality or quantity (e.g. no pet amenities).
Value for Money
8.81
Good quality-price relationship but some inconsistencies noted.
Food and Beverage
7.86
Breakfast standard; some complaints about space and variety.
Overall Experience
8.33
Mixed feelings overall; some good aspects but many negative experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:04

Property Description

Convenient Location and Amenities
Hotel The Augustin is ideally located just a 5-minute walk from Brussels' Grand Place and offers easy access to public transportation. The property boasts a fitness room, 24-hour front desk, and free WiFi for guests' convenience.

Comfortable Rooms with Views
Each air-conditioned room at The Augustin features a cozy seating area and a charming patio with street or garden views. Guests can also make use of the provided work desk and refrigerator for their comfort.

Relaxing Lounge and Cocktail Bar
After a day of exploring the city, guests can unwind in the inviting lounge or enjoy a refreshing drink at the cocktail bar. The perfect way to end a day of sightseeing in Brussels.

Book your stay at Hotel The Augustin now and experience comfort and convenience in the heart of Brussels!

Important information:

Please note that children up to and including 12 years old can enjoy breakfast for free.

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3509 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.33
M
Marcos • couple • pt
9
Simpatia e acolhedor
Pros:

A localização é a decoração dos quartos. Staff simpatico e bem disposto!

2026-02-13 • via Nuitee
M
Möller • family_with_children • fi
9
2026-02-12 • via Nuitee
S
Sigurður • couple • is
7
Gótt herbergi en aðalmóttakan lokuð vegna framkvæmda
Pros:

Herbergið var rúmgott, rúmin þægileg, staðsetningin góð og ágætur morgunmatur.

Cons:

Það kom okkur verulega á óvart að það móttakan og barinn væru lokuð vegna endurnýjunnar. Við þurftum því að nota óhreinan iðnaðarstigagang til að komast í og úr hótelinu eða amk frá móttöku yfir á 1. hæð en gátum svo tekið lyftu þaðan í herbergið okkar á 2. hæð. Það kemur einnig á óvart að ekkert kemur fram um þessar framkvæmdir á heimsíðu hótelsins eða Booking. Sem betur fer erum við í góðu formi og kom ekki mikið að sök en vart hægt að bjóða upp á svona án þess að nefna það amk.

2026-02-12 • via Nuitee
S
Sander • couple • fr
7
bon hôtel en dehors des travaux de rénovation qui oblige à monter à pied et photos trompeuse
Pros:

Taille, propreté de la chambre qui est très confortable

Cons:

Ascenseur déclaré en panne mais en réalité travaux de rénovation en cours (escalier temporaire en place et ascenseur uniquement disponible depuis le premier étage et au-dessus... Ils auraient pu prévenir à l'avance.

2026-02-10 • via Nuitee
A
Anna • solo_traveller • fr
9
Séjour très agréable
Pros:

Chambre magnifique et grande, petit déjeuner délicieux et copieux. Position très centrale.

Cons:

Ma chambre n’a pas été refaite.
Pour cela, le staff a fait une compensation à mon égard, j’ai vraiment apprécié.

2026-02-09 • via Nuitee
M
Mohamed • couple • kw
8
2026-02-08 • via Nuitee
C
Chiara • family_with_children • it
9
Pros:

Camera bella e pulita, vicino al centro
Staff disponibile e gentile

2026-02-08 • via Nuitee
M
Moreno • couple • ad
10
2026-02-08 • via Nuitee
J
JK44 • family_with_children • de
9
Empfehlenswert
Pros:

Das Zimmer war ruhig und groß. Das Bett war bequem. Im Hotel wurde in Erdgeschoss umgebaut, aber davon haben wir während des Aufenthalts nichts mitbekommen. Auch die Mitarbeiter an der provisorischen Rezeption waren sehr freundlich und hilfsbereit. Der Fußweg in die Innenstadt ist kurz. Zum Bahnhof etwa 18 Minuten.

Cons:

-

2026-01-30 • via Nuitee
M
macia • family_with_children • es
10
Pros:

Lo espacioso de la estancia y baño.

Cons:

En concreto nada. Solo que había una humedad en el techo de la bañera que afeaba un poco.

2026-01-30 • via Nuitee
S
Sunny • solo_traveller • nl
7
2026-01-29 • via Nuitee
K
KEMAL CAN • couple • tr
9
2026-01-29 • via Nuitee
G
Grao • couple • es
9
2026-01-29 • via Nuitee
M
Mario • extended_group • al
10
Pros:

I really enjoyed my stay at this hotel. The conditions were excellent, the room was clean and comfortable, and the price was very good for the quality offered. The location is great, within walking distance of the city center and close to public transportation, which makes getting around very easy. I would definitely recommend it.

2026-01-27 • via Nuitee
J
JOSE LUIS • family_with_children • es
4
Grande Bruselas
Pros:

Ubicación. Hacer mención a Shema, el único empleado mientras estuvimos que demostró interés por atenderte y fue agradable con nosotros.

Cons:

El alojamiento en reformas no estaba para hospedarse. Sin recepción, con un cuarto tanto antes del check in como en el check out donde dejar las maletas y poder ir al baño en obras de vergüenza, pudiendo disponer de otra estancia de cortesía pero previo pago 40€. La habitación confortable pero sin limpieza. Una pena.

2026-01-27 • via Nuitee
V
Vallejo Gomila • family_with_children • es
7
Las obras del hotel han hecho una estancia más incomoda
Pros:

La habitacion y el baño espaciosos
Atencion del personal
Situación

Cons:

El hotel estaba en obras y el acceso al comedor dwl desayuno era incomodo y difícil. (Muchas escaleras)

Las toallas tenían a
gujeros

2026-01-27 • via Nuitee
C
carolina • family_with_children • es
8
Pros:

La ubicación.

Cons:

El desayuno era muy pobre.

2026-01-26 • via Nuitee
B
Barbara • extended_group • it
7
Pros:

La camera era molto carina e moderna, i letti king size, i prodotti per il bagno e le ciabattine, kit per la colazione, comodo al centro. I letti erano comodi e la pulizia soddisfacente.

Cons:

Nell'hotel c'erano lavori di ristrutturazione, nel complesso non hanno dato fastidio ma l'ascensore non dava affatto sicurezza era traballante e rumoroso, le scale erano inutilizzabili perchè sporche e utilizzate per fare i lavori, per tutto ciò di cui siamo stati avvisati pochi giorni prima, sarei andata incontro agli ospiti regalando la colazione o facendo uno sconto sul soggiorno, perchè i clienti pagano per un 4 stelle di fatto, e la sensazione quando si va in uno di questi posti è di una sensazione premium e di essere accolti in una bella struttura curata, non di una situazione arrangiata e temporanea con l ingresso da una porta secondaria. Inoltre il lavandino era intasato.....

2026-01-26 • via Nuitee
J
Julien • family_with_children • fr
9
2026-01-26 • via Nuitee
M
MARC • family_with_children • es
3
No ha complert les expectatives com a hotel del 4 estrelles .
Cons:

L’Hotel estava en obres i no van avisar … l’ascensor es va espagllar i la gent havia de baixar per les escales . L’esmorzar molt regular. S’hi estan remodelant l’hotel l’han de tancar .

2026-01-26 • via Nuitee