Sarena de Muro Resort Mallorca, part of Destination by Hyatt

Hotels
Alua Hotels
8.4 (115 reviews)
Carretera Alcudia Arta, s/n, Km 1, Muro, Mallorca, 07458 , Muro , ES

Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Parasailing nearby
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Excellent breakfast
Great beachfront location
Spacious rooms
Cons:
High food prices
Staff friendliness could improve

Categories

Cleanliness
8.59
Guests noted the rooms were clean and well-maintained.
Service
8.46
Staff were generally very helpful, though a few comments suggested room for improvement in friendliness.
Location
8.9
The hotel is praised for its ideal location directly on the beach.
Room Quality
8.35
Rooms were reported as clean and spacious.
Amenities
8.18
Overall good amenities but some prices (e.g., food) were viewed as high.
Value for Money
7.84
High prices for food items caused some concerns about value.
Food and Beverage
8.69
Breakfast and à la carte dining received high praise.
Overall Experience
8.16
Guests generally enjoyed their stay and recommended returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:53

Property Description

Discover the ultimate blend of relaxation and luxury at Sarena de Muro Resort Mallorca, where paradise awaits!

Indulgent Spa Treatments
Pamper yourself with rejuvenating massages at our exquisite spa, designed for your ultimate relaxation.

Culinary Delights
Savor Mediterranean cuisine at our restaurant, Biniterra, or enjoy 24-hour room service, ensuring that delectable flavors are just a call away.

Recreational Oasis
Dive into our outdoor and indoor pools, unwind in the sauna, and enjoy a complimentary buffet breakfast daily. With beachfront access and lifeguards on site, fun and safety are guaranteed.

Experience an unforgettable vacation in Muro. Book your stay today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in kg is 10

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 115 reviews
Cleanliness: 8.59
Service: 8.46
Location: 8.9
Room Quality: 8.35
Amenities: 8.18
Value for Money: 7.84
Food and Beverage: 8.69
Overall Experience: 8.16
J
Juuso
8
Pros:

Kuntosali on erinomainen (technogym matot, painoja, muita laitteita), ruoka poikkeuksellisen hyvää ollakseen hintaan kuuluva. Vaihtuva ja monipuolinen valikoima tuoreita ja paikallista. Ystävällinen henkilökunta, ja yksi lounastilausvirhe paikattiin erittäin ammattimaisesti ilmaisilla annoksilla.

Ainut selkeä miinus oli hotellin allasalueella alasti aurinkoa ottavat saksalaiset eläkeläiset, mikä ei ole OK perhehotellille. Henkilökunta ei omatoimisesti puuttunut toimintaan.

Huone siisti, sänky ehkä aavistuksen hassu, mutta ei huono. Allas hyvä, ranta erinomainen.

2025-10-02 via Nuitee
N
Nina friends
10
Pros:

Super Lage direkt am Meer, hervorragendes Personal, alle sehr zuvorkommend und freundlich. Das Frühstücksbuffet war ein Traum. Wunderbares Hotel, sehr schön ruhig.

2025-09-29 via Nuitee
L
Laura
10
Pros:

Sauberes Zimmer, freundliches Personal, schöne Anlage, tolles Frühstück

2025-09-28 via Nuitee
D
Dzana
10
Pros:

Es war wirklich toll. Wir haben unsere Zeit sehr genossen. Wir waren vom Essen - sowohl beim Frühstück als auch beim Abendessen - begeistert. Die Zimmer waren sauber und geräumig. Insbesondere der einfache Zugang zum Meer ist sehr praktisch gewesen. Das Einzige, dass den Aufenthalt perfekt gemacht hätte, wäre die

2025-09-28 via Nuitee
M
M
10
Pros:

Recently renovated, friendly to small children. The staff were generally very helpful and well trained, the beach and pool are beautiful,and breakfast buffet was excellent. The prices of things like drinks and lunch were pretty high, this drove us not spend on them and go elsewhere (€26 for a burger or sandwich).

2025-09-28 via Nuitee
A
Amelie partner
8
Pros:

Beste Lage

2025-09-25 via Nuitee
P
Patrick partner
10
Pros:

Sehr zu empfehlen!

2025-09-24 via Nuitee
M
Magdalena
6
Pros:

Sehr ruhig und idyllisch gelegen. Das Essen leider überteuert für die gebotene Qualität, Personal hilfsbereit, könnte aber freundlicher sein. Aber alles in allem hatten wir eine schöne Auszeit.

2025-09-24 via Nuitee
N
Nicole family_with_children
10
Pros:

Family friendly! Parking was easy and free and our room was awesome !

2025-09-05 via Nuitee
M
Michael family
10
Pros:

10 out of 10!! Excellent food, perfect and super friendly service, great refurb. Big thanks to all the teammembers - it is not easy after a re-opening to such a great job.
One thing: the access from the beach to the resort should be controlled, we noticed people from outside using the hotel facitilities, could also be a safety issue.

2025-08-09 via Nuitee
S
Stephanie family
10
Pros:

A place to return to – culinary excellence, warm hospitality, premium quality

We had the pleasure of spending a week at Sarena di Muro – and we were thoroughly impressed. The resort is not only beautifully located but also stands out for its genuine hospitality, high service standards, and culinary variety, which offers several true highlights.

The breakfast buffet is excellent: a wide selection of fresh fruits, healthy raw vegetable options, and consistently high-quality choices.

The à la carte restaurant deserves special mention – this is gourmet dining at its finest! Dishes are creative, delicately balanced, and beautifully presented. We’ve rarely experienced this level of culinary craftsmanship in a holiday resort. A big compliment to the kitchen and service teams!

The beach and pool bar food offering is also very well executed – fresh, light, and perfectly suited for a day by the water.

Across all areas, the staff were attentive, friendly, and professional – we felt seen, recognised, and warmly welcomed. Housekeeping, front desk, F&B: all top-notch.

Conclusion: We’ll definitely be back – and we highly recommend this hotel. If you value elegant relaxation, top-quality cuisine, and heartfelt hospitality, this is the place to be.

2025-08-07 via Nuitee
A
Abdulla family
10
Pros:

Great hotel in a great location right on the beach.

2025-08-06 via Nuitee
V
Verified traveler
8
Dejligt hotel
Pros:

Rigtig god beliggenhed direkte på stranden. Fri afbenyttelse af strandhåndklæder var dejligt. God plads ved poolen trods højsæson. Fitnessfaciliteter var meget gode. Morgenmaden var fantastisk. Aftensmad (buffet) var meget dyr i forhold til hvad man fik. Gode parkeringsmuligheder på gaden uden for weekenden.

2025-07-29 via Nuitee
D
Daimon partner
8
Pros:

.

2025-07-27 via Nuitee
G
Guro
10
Anbefales!
Pros:

Nydelig hotell og fantastisk god service!

2025-07-19 via Nuitee
V
Victor
10
Pros:

All my family loved it ! Half board is a great point!

2024-09-20 via Nuitee
J
JÖRGEN
6
Pros:

Inte 5 stjärnor ok för utsikt by men inte gör standard då krävs mer för att nå 5 stsr

2024-09-16 via Nuitee
N
Nils family
4
Pros:

Not worth to book, old and creepy, better book a 4 star hotel for the same price.

2024-09-02 via Nuitee
S
Samuel partner
10
Pros:

Das **Hotel Palace de Muro** ist ein schönes Hotel mit einer hervorragenden Lage, die sowohl Strandliebhaber als auch Ausflügler anspricht. Insgesamt verdient es 4 Sterne, jedoch gibt es einige Punkte, die verbessert werden könnten.

Die Zimmer im Hotel sind durchaus komfortabel, allerdings wäre ein Upgrade der Ausstattung wünschenswert, um den modernen Standards gerecht zu werden. Auch der Poolbereich könnte optimiert werden, da es leider oft an ausreichend Liegen mangelt, was vor allem in der Hochsaison ein Problem darstellt. Eine Verlängerung der Poolzeiten wäre ebenfalls ein großer Pluspunkt, da dies den Gästen mehr Flexibilität bei der Nutzung bieten würde.

Das Essen im Hotel ist absolut hervorragend – sowohl die Auswahl als auch die Qualität der Speisen lassen keine Wünsche offen. Hier zeigt sich das Hotel von seiner besten Seite und bietet ein kulinarisches Erlebnis, das den Aufenthalt besonders angenehm macht.

Alles in allem ist das **Hotel Palace de Muro** ein schönes Hotel, das mit ein paar Anpassungen das Potenzial hat, noch besser zu werden.

2024-08-29 via Nuitee
U
Ulrike
8
Pros:

Für den fünften Stern müssten neue Amaturen im Badezimmer installiert werden und die Schimmelstellen beseitigt werden.
Normalerweise hätten wir jeden Tag eine Flasche Wasser und Toilettenartikel auf dem Zimmer haben sollen. Dies hat leider nur sporadisch funktioniert. Strand, Außenanlage, Pool und vor allem das Personal sind top.

2024-08-26 via Nuitee