Meliá Bilbao

Hotels
Meliá Hotels & Resorts
8.9 (3730 reviews)
Lehendakari Leizaola, 29 , Bilbao , es

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Service
Food quality
Cons:
Cleanliness issues
Room functionality

Categories

Cleanliness
8.01
Multiple mentions of cleanliness issues, including dirty linens and inadequate room cleaning.
Service
9.48
Positive comments regarding the friendly and helpful staff.
Location
9.52
Many reviews highlight the excellent location close to major attractions.
Room Quality
8.47
Some complaints about issues with bedroom drawers and cold temperatures.
Amenities
8.5
Amenities such as breakfast quality are praised, but some décor and functionality issues were noted.
Value for Money
8.96
General value perceptions were balanced, considering the overall experience.
Food and Beverage
9.01
Breakfast is consistently praised for its variety and quality.
Overall Experience
9.28
Overall positive experiences with some critiques, well above average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:50

Property Description

Elegant Avant-Garde Architecture:
Located next to the Bilbao Estuary, our 5-star hotel, designed by architect Ricardo Legorreta, offers a modern and elegant ambiance inspired by Basque sculptor Eduardo Chillida.

Gourmet Dining and Wellness Center:
Indulge in Basque gastronomy at the Aizian Restaurant, featuring dishes made with local and organic produce. Unwind in our Wellness Centre, complete with a gym, sauna, and semi-covered swimming pool offering stunning mountain views.

Ideal for Business and Leisure:
Whether you're here for work or relaxation, Meliá Bilbao caters to all your needs. With comfortable rooms and suites boasting fantastic views, along with versatile meeting rooms for any event, our hotel ensures a comprehensive experience in Bilbao.

Experience luxury and comfort at Meliá Bilbao - book now for an unforgettable stay!

Important information:

All cots are subject to availability.

When booking more than 9 rooms, different policies and additional supplements may apply.

License number: H. BI01176

Please note that guests must present the credit card used to make the reservation on arrival.

Please note that the restaurant is open from 20:30 until 22:30 daily, only for guests staying at the hotel.

When traveling with pets, a charge starting from €50 per pet per day will be applied.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 24 per day.

Location

Guest Reviews

8.9
Based on 3730 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 9.28
K
Karl-Manfred couple de
8
Sehr zufrieden!
Pros:

Klimaanlage hat funktioniert

2026-05-30 via Nuitee
K
Katz solo_traveller il
10
מדהים.
Pros:

מקום ברמה מאד גבוה

2026-05-30 via Nuitee
L
lynn couple gb
10
2026-05-30 via Nuitee
D
David couple es
10
2026-05-30 via Nuitee
K
Kathryn couple gb
9
2026-05-30 via Nuitee
P
Peter couple nl
8
2026-05-30 via Nuitee
D
danibrown Family
8
Pleasant but lacks 5 star service
Pros:

We have just come back from a pleasant stay here. It’s a lovely hotel, but the service isn’t really 5 star. Check in was fine but the Melia chain always says there is a separate check in for The Level guests and there never is. I felt like we were checking in to a very average hotel as the reception staff generally seemed quite grumpy. The room was very nice, we booked a Supreme Mirador Level room which had a lovely terrace and view. It was spacious and clean and they left us a welcome gift of fruit and sweets which was appreciated. Cleaning was ok but we didn’t have enough towels and had to ask. Pool is small but heated and was refreshing after the hot days. Onto some of the real negatives. There was only one lift working every day we were there. Constant waits for the one lift which was working. The Level breakfast was not nice at all. You get to sit in a quiet room but the ‘made to order’ food was pretty grim. On our last day we chose the main breakfast area and that was better. The Level Lounge - free drinks, with alcohol for make your own cocktails from 4 to 7. The lounge itself is nice but the food offering is a little comical. Crisps, salami and spring rolls with a bit of cake. If you have any allergies nothing is labelled at all, you have no clue what you are eating unless it’s obvious! Melia would it really take you that much time to label what the items are? How are people going to know what’s inside pastries or croquettes? I think what sets hotels apart is the service from staff. A few were lovely, but in general they didn’t seem to care that we are guests who have paid a decent sum to say here. On check out there was no ‘how was your stay’, they just said goodbye. If we ever return to Bilbao we will choose another hotel.

2026-05-29 via Tripadvisor
J
JUAN solo_traveller es
7
Cons:

ASCENSORES !!!!!!!!!!!!!!!!!

2026-05-29 via Nuitee
M
Maurizio couple ch
10
2026-05-29 via Nuitee
K
Karin couple nl
10
Bijzonder prettig op een super locatie van alles wat Bilbao biedt.
Pros:

Locatie en de kamer en personeel super vriendelijk.

Cons:

1 van de 2 liften was regelmatig kapot waardoor langere wachttijden.

2026-05-29 via Nuitee
S
Steffen solo_traveller de
9
2026-05-29 via Nuitee
M
Maria couple gb
9
Amazing super friendly lovely location perfect stay
Pros:

we loved the location comfort staff were very helpful reataurants amazing

Cons:

could have included breakfast in the price.

2026-05-29 via Nuitee
G
Giovanna couple it
10
2026-05-29 via Nuitee
C
Carl couple ie
8
2026-05-28 via Nuitee
O
Oleksandra couple ua
10
2026-05-28 via Nuitee
L
Luisa family_with_children nl
9
Great location, modern building, nice pool
Pros:

Great location, just behind the Guggenheim and Art Museum, and in front of a lovely park. The buildig is quite impressive as is the lobby and the glass elevator. We chose this hotel also for the pool, which is terraced on the 6th floor, where you can also enjoy the view of Bilbao and after swimming hit to the sauna or the gym. The rooms where quite large and clean.

Cons:

On the down side we had breakfast the last day before our long drive back home and we thought the price of 30Euros pp was very expensive.
If we had had more time we would have gone to one of the many cafes and bakeries nearby.

2026-05-28 via Nuitee
L
LEPESQUEUX solo_traveller fr
10
2026-05-27 via Nuitee
M
Martin solo_traveller gb
10
2026-05-27 via Nuitee
S
Siabhra family_with_children gb
10
2026-05-26 via Nuitee
L
leslie family_with_children fr
10
Pros:

Très bel hôtel
Personnel sympa
Petit dej très bien

Cons:

La taille des lits trop petits

2026-05-26 via Nuitee