SpringHill Suites Florence

Hotels
•
SpringHill Suites
8.6 (818 reviews)
2670 Hospitality Boulevard , Florence , US
+1 843-317-9050

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Disappointing breakfast

Categories

Cleanliness
8.24
Multiple reviews indicate cleanliness issues, including dirty linens and dusty rooms.
Service
9.71
Staff received positive feedback for friendliness and helpfulness.
Location
9.75
Many reviews praised the convenient location.
Room Quality
7.7
Various comments noted that rooms and furniture were old and in need of renovation.
Amenities
8.23
Amenities faced criticism, particularly regarding the breakfast offerings and pool maintenance.
Value for Money
8.69
General sentiment indicates that the hotel provides a decent value for the price.
Food and Beverage
7.74
Breakfast was repeatedly mentioned as disappointing.
Overall Experience
8.71
Despite several issues, the overall feedback suggests a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:38

Property Description

Convenient Location
Situated next to the Florence Civic Center, our hotel offers easy access to nearby attractions and dining options. The proximity to Magnolia Mall and popular restaurants adds to the convenience of your stay.

Comfortable Accommodations
Relax in our well-equipped rooms featuring modern amenities such as a 37-inch flat-screen TV, free Wi-Fi, and a cozy sofa bed. The in-room refrigerator, microwave, and ergonomic work space ensure a comfortable and productive stay.

Relaxing Amenities
Take a dip in our indoor pool, enjoy a complimentary continental breakfast buffet, and savor fresh coffee in our welcoming lobby. Our business center, free parking, and convenient location make SpringHill Suites Florence the perfect choice for your next trip.

Book now to experience convenience and comfort at our Florence hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLO

Location

Guest Reviews

8.6
Based on 818 reviews
Cleanliness: 8.24
Service: 9.71
Location: 9.75
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
J
Julie • couple • us
10
2026-11-04 • via Nuitee
A
Amanda • extended_group • us
10
2026-10-31 • via Nuitee
R
Raven • couple • us
7
2026-10-28 • via Nuitee
D
Danesha • extended_group • us
4
It was ok
Pros:

The location was close to everything that was needed!

Cons:

Our room was hot as ever. They kept giving us the run around about what was going on. Telling us to turn it to this and that but nothing worked. Came to find out that the air was frozen. Ended up getting another room the next morning

2026-10-26 • via Nuitee
L
Lashawn • couple • us
8
It was still a nice stay
Pros:

It was close to the event that we were attending

Cons:

It could’ve been cleaned better.

2026-10-25 • via Nuitee
V
van • solo_traveller • us
8
My stay was good except for the noise from the heater was too tired to get up and ask the staff to change my room
Pros:

Location

Cons:

The noise from the heater was hard to get a good nights sleep after a 9 Hour Drive.

2026-10-23 • via Nuitee
B
Burgess • couple • us
9
2026-10-17 • via Nuitee
T
Tyler • solo_traveller • us
9
2026-10-10 • via Nuitee
M
Michael • solo_traveller • us
6
uncomfortable
Cons:

hotel must have been built on a budget. Room design, bathroom, and bedroom areas were bare minimum. The TV could not be watched from the bed...divider wall block tv from bed. TV was small and was bolted to a dresser.... why not mount a larger tv on wall with mounts that allow viewing from both the bed or the couch. Bathroom was minimal. Tub was so small it was difficult to take shower.... why not a walk in shower. Look at the room design at Huntersville.

2026-10-08 • via Nuitee
D
deetra • solo_traveller • us
8
2026-10-08 • via Nuitee
D
Denver • couple • us
10
Pros:

excellent location; awesome staff; wonderful property

Cons:

n/a

2026-10-07 • via Nuitee
D
Dean • solo_traveller • us
5
Pros:

the guy in front desk remembered me

Cons:

there was a long women hair in bath tub I am bold man

2026-09-18 • via Nuitee
J
Julie • couple • us
9
Very nice.
Pros:

Clean, comfortable bed and friendly staff.

Cons:

Beware of a parking charge and extra tax fee which is required above the listed rate…about $10-12.

2026-09-18 • via Nuitee
R
Ronald • couple • us
6
Though it was clean and peaceful I expected better than this.
Pros:

Very nice and trendy looking.

Cons:

1) please do not tell me at this day and age the WiFi is not working seriously?😟
2) the bed is hard as a rock. Now hotels aren’t using bedsprings for comfort????
3) I appreciate having to use the toiletries set up on the shower wall however I was very disappointed when I went to use the body wash that the pump was broken and you can not take the bottle off the wall nor twist the lid off which wouldn’t matter because it takes the pump to use it.😤

2026-09-18 • via Nuitee
M
Markief • family_with_children • us
7
Nice for a quick stay
Pros:

Good location, mostly clean, trundle bed was nice for the kids

Cons:

Would like more breakfast selections and to be refilled more frequently

2026-09-16 • via Nuitee
S
Stephen • solo_traveller • us
10
Better Than Expected
Pros:

Very clean! Accommodating staff! Great location!

Cons:

Need access to back patio without room key or going through the pool.

2026-09-15 • via Nuitee
N
Nance • family_with_children • us
8
2026-09-15 • via Nuitee
D
Dean • solo_traveller • us
4
i told the front desk and thought they would do something not one thing at all
Pros:

location

Cons:

there was a washcloth in bath tube from the last person in the room. No body wash two shampoo containers

2026-09-11 • via Nuitee
M
Michelle • couple • us
1
Pros:

The manager of the property decided to cancel my reservation without any type of notification. I didn’t receive an email a text phone call nothing we arrive and were told by two associates at the front desk that the manager decided to cancel our reservation. There was no other explanation. Nothing provided to us. We were put in a bad position in the middle of a thunderstorm later in the evening around 6 o’clock to find another hotel in a very, very popular area. Very angry and disappointed! Treated us very poorly!

2026-09-08 • via Nuitee
R
Russell • couple • us
10
2026-09-08 • via Nuitee